Manual Version 2.0 - PROLiNK

Appendix A - TroubleshootingAppendix A - Troubleshooting1. I can not get any connection. Power LED and LAN LED light up,but the ADSL Link LED has no light .1) Ensure that the ADSL line is activated.2) Check that the Telephone cable (RJ-11) is connected to LINE Jackon your router.3) Unplug the RJ45 Cable (Network Cable), LAN LED will turn off,ifnot, please press reset button on your router.If the problem still persists, please check with your ADSL Service Providerto confirm the line condition.2. I get ‘Request timed out’ response when I ping to the router.1) Check that you have entered the correct IP Address for yourEthernet Card . (MS-DOS mode, type ipconfig to check yourcomputer’s IP, it should be in the same subnet as the router.)2) Check the LAN LED whether it lights up. If not, check the cableconnection.3) Press reset button to restart the Router again.4) Restart your PC for the IP Address to take effect and try to pingagain.3. I am not able to get the web configuration screen for the Router.What can I do?1) You may have to disable the proxy settings on your Internetbrowser.2) Make sure that your browser is set to connect directly .32