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moving on 2008 Lewes district primary schools annual ... - Viva Lewes

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Name: Claire Jeary<br />

What do you do? As of July 1st, I’m the new manager of<br />

the <strong>Lewes</strong> and Seaford Citizen’s Advice Bureau (CAB)<br />

Where is the CAB based? 3 North Court - the alleyway<br />

off Cliffe High Street near Oyster Lingerie.<br />

How l<strong>on</strong>g have you been involved with the CAB? -<br />

It’s been nearly four years as a volunteer and an advisor.<br />

Why did you choose to work for the CAB? Because it’s<br />

a fantastic service offering clear practical advice, which I<br />

passi<strong>on</strong>ately believe in. Also my mum was a volunteer.<br />

So what’s <strong>on</strong> offer at the CAB? When the CAB was<br />

originally set up during the 1940s, it focused <strong>on</strong> re-uniting<br />

people affected by the war - helping with housing,<br />

food, benefits and grants. Nowadays, our remit is to provide<br />

free, impartial and c<strong>on</strong>fidential advice to every<strong>on</strong>e<br />

in the <strong>Lewes</strong> District. We offer a totally inclusive service<br />

covering issues as diverse as debt management, benefits<br />

advice, relati<strong>on</strong>ship problems, housing, employment,<br />

immigrati<strong>on</strong> and c<strong>on</strong>sumer issues.<br />

What’s the quality of the advice? Any advice given will<br />

have been cross-checked and approved by <strong>on</strong>e of our supervisors.<br />

The advice itself comes from our central UK<br />

database, and that is c<strong>on</strong>stantly being checked and audited<br />

by independent assessors. So we’re c<strong>on</strong>fident that<br />

we are always offering current and accurate advice.<br />

So what happens <strong>on</strong> a ‘normal day’? Every day is very<br />

different, but I’d say that <strong>on</strong> an average day we have 4 or<br />

5 of our 45 advisors offering practical advice either over<br />

the ph<strong>on</strong>e (01273 473082) or directly in our offices to<br />

any<strong>on</strong>e who needs our help.<br />

Who uses the CAB’s services? I’d like to stress that<br />

our services are here for every<strong>on</strong>e to use. At the moment<br />

we’re sure that there are many more people who could<br />

be benefiting from the service and we encourage any<strong>on</strong>e<br />

with a worry or an issue to c<strong>on</strong>tact us.<br />

W W W. V I V A L E W E S . C O M<br />

t r A d E S E C r E t S<br />

Are there any plans to widen the range of services<br />

or move offices? We’re happy with the office space - we<br />

have three private interview rooms and an office - and<br />

just want more people to use us!<br />

What is your favourite shop in <strong>Lewes</strong>? Sussex Stati<strong>on</strong>ers,<br />

as I seem to spend much of my spare time there<br />

looking at and buying books…<br />

Recommend somewhere to eat out? The Jolly Sportsman<br />

at East Chiltingt<strong>on</strong><br />

What sort of businesses do you think <strong>Lewes</strong> needs<br />

to attract? There appears to be a gap in the market for a<br />

wine bar in the town.<br />

Would a redeveloped Phoenix area be good for the<br />

town? Potentially. The Riverside is seriously under-utilised<br />

and would clearly benefit from some form of development,<br />

but this has to be closely managed. What we<br />

d<strong>on</strong>’t need is something which looks like a cut and paste<br />

city development.<br />

Any thoughts <strong>on</strong> the <strong>Lewes</strong> parking scheme? I think<br />

it’s crippling the town. It’s unnecessarily aggressive with<br />

its enormous team of wardens. And it’s shocking that it is<br />

now cheaper and easier to park in Bright<strong>on</strong>.<br />

If you could change <strong>on</strong>e thing about <strong>Lewes</strong>, what<br />

would it be? I’d make the town more pedestrian and<br />

cyclist friendly.<br />

Give a top tip to our readers: If you need help, the<br />

so<strong>on</strong>er you come to see us, the easier it is going to be<br />

for us to help.<br />

Is there anything you always get asked? Q - Are you<br />

really a charity? A - Yes, we receive no central government<br />

funding, so we’re always keen to hear from companies<br />

and individuals able to help us.<br />

What are your opening hours? 9.30 - 3.45pm M<strong>on</strong>,<br />

Tues & Thurs, 9.30 - 12.45pm Weds & Fri. V<br />

Interview by Nick Williams<br />

Photograph: Katie Moorman<br />

6 3

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