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HIGHliGHT of THE moNTHJANuary2010Look after your skinthis summer withBefoRE SunWhen it comes to your skin, every day is sun day…nomatter what the weather. Solar rays can do damageyear-round, so make sure you focus on preventingharm to your skin with BefoRE Sun. Since 90 percentof the visible signs of ageing (actinic ageing) is due tosun exposure, BefoRE Sun products are formulatedwith RE 9® anti-ageing elements and sunscreen ingredients,to protect skin before the damage is done.Soak up the Sun Safely• Tanning is a form of skin damage.• A sunburn is the skin’s first indication ofsun damage.• Seek shade, especially in the middle of the day,between 10 a.m. and 4 p.m., when the sun’s raysare strongest.• Use sunscreen and lip balm with a sun protectionfactor (SPF) of 15 or higher and re-apply frequently.Source: Skin Cancer Council3


HIGHliGHT of THE moNTHJANuary2010BefoRE SunSave Face & body Moisturiser with SPF 15Formulated with SPF 15 to help protect against sundamage, this moisturiser is perfect for daily use, aloneor under makeup. #945; $57.50Made in the Shade Self-TannerStep into the shade and develop a deep, dark tan,without the damaging effects of the sun, thanks tothis protective, botanically based self-tanner withsunscreen. #975; $59.50Kabuki brushFor perfect No Sun Intended BronzingPowder application, select this soft,large Kabuki Brush that offers excellent,easy coverage. #2307; $36Damage Control Water-Resistant Sunscreen SPF 30This water-resistant formula includes sunscreen thatgives sunburn protection for 40 minutes, even duringwater activity. #950; $59.50No Sun Intended bronzing PowderGet colour that sparkles and glows, naturally, withthis luxurious bronzing powder that will leave youlooking sun-kissed. #1710; $474


PRomotioNSJANuary2010ELEVAtiON INCENtiVEThis new, national Area Manager promotion is designed to elevate you to the next level. The reward is an allexpensespaid overnight trip to Sydney, which includes admittance to a prestigious workshop. This exclusivetrip is scheduled for May 2010. For more information, click to Internet Consultants > Rewards & Recognition >Elevation Incentive.Sponsoring rEwardsSponsor a total of eight newConsultants with a minimum of150 Personal Qualifying Volume(PQV) between January andMarch of this year, and you’ll berewarded with an <strong>Arbonne</strong> ProductBanner and a training callwith a top U.S. Consultant.“Bula” and Welcome to FijiJoin us at the Intercontinental Fiji Golf Resort and Spa, 11–16 September 2010.Get ready to celebrate your success in the Fiji Islands! Enjoy five nights of pure relaxation andrejuvenation. Relax in the sun on one of the world’s best beaches with your friends and family onthis incredible trip.Included in Your TripFiji Claim Options• Taxes and gratuitiesLagoon or Beachfront Double• Round-trip transfers for two3,000 pointsOccupancy Suite 1• Daily full buffet breakfast for twoLagoon or Beachfront Double•2,650 pointsFijian Island Night Welcome Dinner for twoOccupancy Standard Room 1• Discounted rates for Planet TrekkersLagoon or Beachfront Double1,600 points + $700Occupancy Standard Room 1Earn ASAP Points for the TripEarn points between 1 December 2009 andBuy-in Options 231 July 2010.Guest buy-in (ages 16+) = $470Register for the TripGuest buy-in (ages 12–15) = $315Register by paying the $35 Registration Fee 3 onlineGuest buy-in (ages 6–11) = $125at arbonne.com > Internet Consultants > Events >ASAP 2010 Fiji Trip.Guest buy-in (ages 5 and younger) = No buy-in, butregistration 3 is requiredThis product banner is a sample of theartwork for the sponsoring reward.INsiDE PRODUCT ORDErs<strong>Arbonne</strong> Select awards Program 2010Program FlyerRead the criteria for the program andmake sure you are registered and on yourway to earning a trip to Fiji!5


PRomotioNSJANuary2010Take on a professional look at your next Presentation. Dressin exclusive <strong>Arbonne</strong> items from The Place! To view the fullrange of items or to make a purchase, click to Shop Online >The Place.In addition to other exclusive <strong>Arbonne</strong> items, you’ll have yourpick of the following:Military Hat: $15Women’s <strong>Arbonne</strong> Polo Shirt: $32Women’s <strong>Arbonne</strong> Logo Tee: $22Sports Bottle: $126


CamPaiGNSJANuary2010First HALF (1–15 JANUARY)500+ PQV<strong>Arbonne</strong> Cooler BagAchieve 500+ Personal Qualifying Volume (PQV) in thefirst half of January, and receive the <strong>Arbonne</strong> Cooler Bag.Inside this insulated carrier, cold drinks stay chilledand refreshing.All MONTH (1–31 JANUARY)1,000+ PQV<strong>Arbonne</strong> Summer SetAchieve 1,000+ PQV in January and receive anessential summer duo—the BefoRE Sun SaveFace & Body Moisturiser with SPF 15 and<strong>Arbonne</strong> Summer Hat. A combo stylishenough for summer, and protective enoughfor sunny weather.Campaign items will ship out with qualifying or next Consultant order.7


BUSINESS aiDSJANuary2010OnliNE ASAP Training tOOlsConsistent business-building activity generates <strong>Arbonne</strong>success, and <strong>Arbonne</strong> success delivers amazing rewards!How to Earn Promote Points*Promote points are calculated based on thefollowing promote activity• A Consultant promotes to DM, a DM promotesto AM, an AM promotes to RVP or an RVPpromotes to NVP during the qualification period.PROMOTE ACTIVITYPOINTSPromote to DM 100Promote to AM 200The <strong>Arbonne</strong> Select Awards Program (ASAP) allows you tofocus on building your business each month through sales,sponsoring and promotion activity, while earning valuableASAP points along the way. The more ASAP points youearn, the more rewards you’ll be eligible to receive.Promote to RVP 300Promote to NVP 400Details• Promote points awarded during the qualification period will be deducted in case of reassignment to a lowerpay status during the program qualification period.Example• You are a DM in January 2010 and on 1 April 2010 you promote to AM.• You earn 200 Promote points in March 2010 for completing your AM qualification activity in March.January 2010April 2010How to Earn Sponsoring Points*Sponsoring points are calculated based on thefollowing sponsoring activityYou = DMYou = AM1. You personally sponsor Consultants and PreferredClients who have a minimum 150 PersonalQualifying Volume (PQV) in their Start Month.SPONSORING ACTIVITYPOINTS150+ PQV Preferred Client or Consultant 25From Trimester Rewards, to a trip to Fiji, ASAP rewards aredesigned to motivate and recognise you for working hard,having fun and achieving your business goals.*Consultants must accumulate at least 150 Personal Qualifying Volume (PQV) in a month to be eligible to earn ASAP points.2. Consultants and Preferred Clients are sponsored in your PreferredClient Network who have a minimum 150 PQV in their Start Month.ExampleYou are the Business Builder Consultant for Preferred Client A.1. You personally sponsor 150+ PQV Consultant B and 150+ PQV Preferred Client C in January 2010.2. Preferred Client A sponsors 150+ PQV Consultant D and 150+ PQV Preferred Client E in January 2010.You earn 100 Sponsoring points for the four 150+ PQV people sponsored in January 2010—Consultant B,Preferred Client C, Consultant D and Preferred Client E.January 2010100 Sponsoring pointsClick to Internet Consultants > Rewards & Recognition >ASAP 2010 for more information, as well as downloadabletraining materials!1. New 150+ PQV Consultant BYou1. New 150+ PQV Preferred Client C 2. Existing Preferred Client A2. New 150+ PQV Consultant D 2. New 150+ PQV Preferred Client E*Consultants must accumulate at least 150 Personal Qualifying Volume (PQV) in a month to be eligible to earn ASAP points.2010 CONsultANt CalENDAr ANDActivity TrACkerOwn five essential business-building toolsby purchasing the Consultant Calendar andActivity Tracker. All five tools work togetherand are uniquely designed to help you implement,monitor and maintain income-producingactivity. The combination of visual, audio andinteractive materials will help you begin thetype of activity that leads to success. Includedis the Consultant Calendar and Activity Tracker,Guide to the Consultant Calendar and ActivityTracker CD, Activity Management Workbook,Telephone Flash Cards and Activity ManagementTraining DVD. #9060; $28.508


TRaiNINGJANuary2010CONsultANt Training—sPECial EditiONGuide to the Consultant Calendar andActivity TrackerPresident Rita Davenport and Speaker,Patrice MattesonARBONNE LEARN & BurN ®NOW AVAILABLEListen to this exciting training now by clickingto Internet Consultants > Training > <strong>Arbonne</strong>Learn & Burn > Audio Training.Track your activity and see your success!CONsultANt Training—sPECial EditiON<strong>Arbonne</strong> Select awards Program 2010Learn how you can earn incredible rewards, including atrip to Fiji!ArBONNE iNgrEDiENt PoliCY AND GrEEN COMMitMENtThe <strong>Arbonne</strong> Ingredient Policy and Green Commitment are now available online. Please share this information withyour team members and prospects.Where to find Ingredient PolicyClick to arbonne.com > The Products and you will beable to read the Ingredient Policy, outlining the <strong>Arbonne</strong>commitment, which is a promise to deliver pure, safeand beneficial products in line with a botanical tradition.Where to find Green CommitmentClick to arbonne.com > The Company > <strong>Arbonne</strong>Green Commitment and you will be able to read allabout the company’s commitment to minimising itsimpact on the earth through the implementation ofinnovative and responsible environmental practices.9


EVENTSJANuary2010April is a special month for <strong>Arbonne</strong> Australia. We’d love to share the details, but we want it tobe a surprise! All will be unveiled mid-March…so be sure to keep an eye out for an exclusiveannouncement via e-mail and in the April issue of UpClose.10


AnnoUNCEmENtsJANuary2010THE WATCHBOXCongratulations to our newly qualified NationalVice Presidents.December: Donna Carter and Amanda HasellCongratulations to our newly qualified RegionalVice Presidents.November: Pene JudgeDecember: Jan Church, Lani Furlong, RebeccaGwynne, Kerrin Holston and Anne SlaterGLOBAL RECOGNitiONWe are delighted to announce NVP Louise Fowlerglobally qualified for fourth place for Central NationSponsoring, and fourth place for having the mostpeople in qualification to promote to a managementlevel in her Central Nation in the month of September.Also, during the month of October, Louise qualified forfirst place in Central Nation Sponsoring and fifth placefor having the most people in qualification to promoteto a management level in her Central Nation.Congratulations to Louise and her team!R.I.T.A. AWARD wiNNErsUpdatED CONsultANtMaintENANCE rEquirEMENtsAs of 1 January 2010, <strong>Arbonne</strong> has removed therequirement that Consultants must sponsor at leastone 150 Personal Qualifying Volume (PQV) Consultantor Preferred Client in two of the prior three calendarmonths in order to maintain the Consultant rank.Consultants are only required to place a 150 PQV orderin two of the prior three calendar months to maintaintheir rank.Anyone who initially registered with <strong>Arbonne</strong> at theConsultant rank or advanced to Consultant from PreferredClient (whether through qualification activity orthrough a status upgrade by purchasing the ConsultantStarter Kit) since 1 February 2009—and then was laterre-assigned to Preferred Client because he or she didnot meet the sponsoring element of the Consultantmaintenance requirements—should be automaticallyreassigned by <strong>Arbonne</strong> to the Consultant rank once thenew maintenance requirements went into effect(1 January 2010).Please log on to Internet Consultants > Tools > DownloadForms > Consultant Activity Requirements, fordetails about the current maintenance requirements.Recruiting Is The Answer! That’s why we’re excited toreveal the new names of R.I.T.A. award recipients sinceour last announcement. And the winners are…October: Lani FurlongNovember: Renee PigdonWe encourage you to keep building your businessesand working toward your goals with <strong>Arbonne</strong>. The nextR.I.T.A. award recipient could be you!CUSTOMER SERVICE SUPPORT HOURSCustomer Service hours are 7 a.m.–6:30 p.m. Australian EasternStandard Time (AEST). Telephone, fax, post or express courierorders and posted or faxed applications must be received by5 p.m. AEST on the last business day of each month in order tobe processed. The last day of the month from Monday to Fridayis staffed until 10 p.m. AEST; if the end of the month falls on aSaturday or Sunday, the call centre will be staffed from1 p.m.–10 p.m. and will be considered the last business day ofthe month. Internet orders are accepted until 10 p.m. on the lastday of each month.11


AnnoUNCEmENtsJANuary2010stAFF FEAturESHere’s your chance to see the General Manager and Sales Team.Name: Paul SlocombeTitle: General ManagerStart Date: March 2007My story: I’ve been in the direct selling industry for eight years, and to witness <strong>Arbonne</strong> Australia andour Consultants grow and develop during the past two-and-a-half years has been very rewarding. Mywife and I have four beautiful daughters who keep us very busy on the weekends between netball andnippers. I love BBQs and entertaining with friends. One of my real passions is travelling and exploring places and culturesI’ve never experienced. I enjoy going to the beach and running on the treadmill in the gym to keep fit.Name: Barbara BlockTitle: Director of SalesStart Date: February 2008My story: I am married and have two children and a granddaughter. I love the direct selling industry, asit has given me an enviable life for 32 years. I’ve built huge organisations; however, in 2000 I changedmy direction in the field and became a corporate Sales Director. My passion in <strong>Arbonne</strong> is the Field…you all are fantastic and I get such a buzz from seeing you reach your optimum potential.Name: Tracey WaxmanTitle: Regional Sales Manager, NSW & ACTStart Date: July 2009My story: I am thrilled to be working with <strong>Arbonne</strong> as a NSW Regional Sales Manager, and am excitedand challenged by being part of the company’s growth and development in Australia. I have worked inthe direct sales industry for 15 years and love working with others to develop and succeed in this field.I am married and have three children ages 23, 18 and 15. Next year my oldest daughter will be married,and I’ll gain another son in my busy family! I love entertaining friends, dancing and escaping to the movies.Name: Susan BarbiereTitle: Regional Sales Manager, WAStart Date: November 2009My story: I love spending time with my family and friends. My personal goal for 2010 is tolearn to ride a motorbike, get my licence and buy a bike, so I can give my partner a runfor his money. I am very excited about the arbonne opportunity in Wa and look forward to leading the team togreat success!12

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