Mackay Base Hospital - Queensland Centre for Mothers & Babies

Indicator 11: Are women’s support people made to feel welcome during labourand birth?Gold standard care is defined as women feeling that all of their support people are made to feel welcome during labour and birth.We asked women: “Were all of your support people (e.g. partner, husband, companion) made to feel welcome ... during yourlabour?...during your birth?”The graph displays the percentages of women who said that all of their support people were made to feel welcome both duringlabour and birth. 5STATEWIDE PUBLIC94Mackay Base Hospital (n=93)94Mackay Birth Centre (n=14)100Proserpine Hospital (n=35)100STATEWIDE PRIVATE98Mater Misericordiae Hospital Mackay (n=118)990 10 20 30 40 50 60 70 80 90 100Best public hospitals in Queensland:Atherton Hospital 100%Biloela Hospital 100%Goondiwindi Hospital 100%Gympie Hospital 100%Innisfail Hospital* 100%Kingaroy Health Service 100%Proserpine Hospital 100%Stanthorpe Hospital 100%Best private hospitals in Queensland:Cairns Private Hospital 100%Mater Misericordiae Hospital Gladstone 100%Mater Mothers’ Private Redland 100%Nambour Selangor Private Hospital 100%St Vincent’s Hospital Toowoomba 100%Best public birth centres in Queensland:Gold Coast Birth Centre 100%Mackay Birth Centre 100%Royal Brisbane and Women’s Birth Centre 100%Townsville Birth Centre 100%What do women say about their care?“My support people were…made to feel welcome, and at notime were they asked to leave or made to feel like they werean intrusion.”“They made my husband wait outside maternity ward while Iwas having contractions. As they were busy, they would notmove me down to birthing, so my husband had to go homeand I was left alone.”“Midwives were great whilst giving birth, they got my husbandvery involved even though neither of us expected that.”5For women who did not have a labour, data for this indicator are based on whether their support people were made to feel welcome duringbirth.* Denotes a response rate of less than 25%26