Supported Employment: Building Your Program - SAMHSA Store ...

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Develop effective policiesand proceduresStarting a new SE program means developingpolicies and procedures that support the activitiesof the SE model.What policies and proceduresshould cover• Admission criteria• Discharge criteria• Staffing criteria• Program organization and communication• Assessment and treatment planning criteria• Consumer records requirements• Consumers’ rights• Program and team memberperformance evaluationDevelop admission criteriaWhen you develop your SE admission criteria,integrate the principles of the SE model. The SEmodel includes specific criteria that you shouldintegrate into your admissions and dischargecriteria. The SE model indicates that servicesshould be accessible to as many consumers aspossible. Consumers should not be excluded fromSE services because of substance abuse or cognitiveimpairments or because they are not “ready towork.” According to SE principles, all consumerswho want to work are eligible—no one is excluded.Develop a simple referral process using minimaleligibility criteria. Typically, SE leaders receive allreferrals, review them, and pair consumers withemployment specialists. This process should occurrapidly. In the SE model, employment specialistsand consumers meet within one week after thereferral. Engaging consumers in SE services quicklyhas been found to be a key component in providingeffective SE services.Once you have developed your referral process,integrate it into your intake procedures so thatconsumers who are new to your agency know thatSE services are available. SE staff and intakespecialists should review how to explain the SEprogram to consumers in a way that helps themmake informed decisions about accepting services.Generating referrals takes some planning andeffort at first. All of the activities designed tobuild support for your program (described inthis booklet) can also help you generate referrals.Acquaint a variety of stakeholders with yourreferral process including these individuals: All staff in your agency; SE advisory committee members; and Consumers in your agency.The key to generating referrals is to get the wordout. Elicit ideas from your SE advisory groupand staff for engaging consumers and increasingreferrals. On the next page is an example of anSE referral form that you may use as a basis forcreating your own.Tips for Agency Administrators and SE Leaders 24 Building Your Program
Sample Supported Employment Program Referral FormConsumer’s nameConsumer’s I.D.numberTelephone (______) ______ --__________ Date of referral ____/___/_____Referral sourceDate referralwas received____/___/_____Assigned toDate of first meeting withemployment specialist ___/___/______ Date Employment Plan was completed ____/___/_____Job suggestions andrecommendations forwork environmentsMedications and sideeffects, if any, thatmight interfere withwork such as shaking,memory impairment,drowsiness, etc.Substance use(substances, current use)Criminal history (if any)Any information youfeel would help thisperson reach his or heremployment goalsBuilding Your Program 25 Tips for Agency Administrators and SE Leaders
Page 1: BuildingYour ProgramSupportedEmploy
Page 4 and 5: AcknowledgmentsThis document was pr
Page 6 and 7: This KIT is part of a series of Evi
Page 9 and 10: Building Your ProgramWhat Is Suppor
Page 11 and 12: SE staff participate regularly in c
Page 13 and 14: No evidence of negative effectsPrac
Page 15 and 16: Building Your ProgramTips for Menta
Page 17 and 18: Be involved in implementingSupporte
Page 19 and 20: can happen that misrepresent the mo
Page 21 and 22: For at least the first year a new p
Page 23 and 24: Building Your ProgramTips for Agenc
Page 25 and 26: working can obtain competitive jobs
Page 27 and 28: Some evidence shows that consumers
Page 29: Develop a collaborative relationshi
Page 33 and 34: In addition to group supervision, e
Page 35 and 36: Sample: Vocational ProfileVocationa
Page 37 and 38: Vocational ProfileCurrent adjustmen
Page 39 and 40: Vocational ProfileWork skills conti
Page 41 and 42: We strongly encourage you to adapt
Page 43 and 44: Develop a training planDeveloping a
Page 45: Office space should not be separate

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