Annual Report 2009-10

The project to install a new public address system to enable live broadcasts ofcustomer information at all or selected train stations from a central location iswell underway. Infrastructure has been installed at 64 train stations and technicaltesting is underway. Installation at 19 more train stations plus the AdelaideEntertainment Centre tram stop will follow.Commitment to our community has an added dimension as we progressthrough the major developments contained in the Rail Revitalisation Projectand the disruptions this will cause our normal services. A special CommunityEngagement team has the role of managing community communications.An important element of their work is to foster community understanding byproviding timely information about the project, expected disruption and substituteservices. The experience from the Belair line concrete re‐sleepering has beenvery beneficial and demonstrated that customers are willing to adjust their normalcommuting patterns when required.A key message in all such communications is the benefits for all to enjoy fromcompletion of projects and the subsequent improvement to the public transportsystem. TransAdelaide thanks our customers for their understanding and theway in which people have embraced the Rail Revitalisation Project. This wasdemonstrated in May when over 700 people attended a community barbeque tocelebrate completion of the South Road Overpass and the opening of the newStop 6 platform it carries. It was a free sausage sizzle and the nearby ClarenceGardens Kindergarten had a fundraising cake-stall. Many people took theopportunity to meet the project team responsible for construction of the overpass.19 | TransAdelaide Annual Report 2009-10