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xviContentsSECTION VI ORGANIZATIONAL ANDINTERPERSONAL CONFLICTIntroduction 224Wendy McPheeChapter 24 The Chief Resident’s Dilemma 229Stephen MorganChapter 25 Death of a Committee 233Robert HallidayChapter 26 Whose Job Is It Anyway? 238Andrew BuettnerChapter 27 All for the Want of a Plan ... 242AnonymousChapter 28 Fail to Plan, Plan to Fail 246Janette GoglerChapter 29Founding Fathers Health Corporation: Idealism and theBottom Line 250Richard Dykstra, Lara Fournier, Manish Parekhji, and Qin YeIndex 257
ContributorsOregon Health & Science UniversityDepartment of Medical Informatics & Clinical Epidemiology3181 S.W. Sam Jackson Park RoadMailcode: BICCPortland, OR 97239-3098Noorullah AhktarJames G. Anderson, PhDJoan S. Ash, PhDSylvia BaeJonathan BeckerKelly J. BradwayJim Carpenter, RPhSteven CohenSara Corley, MDRichard DykstraPeter EmbiWilhelmina EstradaLara FournierTim GeorgeJeffrey GilbertRoy GillPaul N. Gorman, MDJohn HawkinsTadaaki Hiruki, MDKathy HornbyRon JimenezYu Ho JungSamone KhouangsathieneMichael Krall, MDCora LamMary LangdonLaura LarssonBenjamin LeBlancMichael LiebermanMark Mailhotxvii
Page 2 and 3: Health Informatics(formerly Compute
Page 4 and 5: Nancy M. Lorenzi Joan S. AshJonatha
Page 6 and 7: Robert T. Riley PhDJune 26, 1937-Ja
Page 8 and 9: Series PrefaceThis series is direct
Page 10 and 11: AcknowledgmentsMany thanks to all t
Page 12 and 13: xivContentsChapter 5Managing Succes
Page 16 and 17: xviiiContributorsChristopher MoreyS
Page 18 and 19: Section ICase Studies in Technologi
Page 20 and 21: Introduction 3and informatics stude
Page 22 and 23: Introduction 5Leaders have differen
Page 24 and 25: 1GEMINI: The Life and Times of aCli
Page 26 and 27: 1. GEMINI: The Life and Times of a
Page 32 and 33: Section IIOrganizational ChangeIntr
Page 34 and 35: Introduction 17The Magnificent Seve
Page 36 and 37: Introduction 19reducing barriers to
Page 38 and 39: 2The Web Center: A Case Study inStr
Page 40 and 41: 2. The Web Center: A Case Study in
Page 52 and 53: 3. Computers for Kids: Not All Fun
Page 60 and 61: 4Managing ChangeJonathan Becker,Roy
Page 62 and 63: 4. Managing Change 45Because of the
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4. Managing Change 47result, the st
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5Managing Success: An InformationSy
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5. Managing Success: An Information
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5. Managing Success: An Information
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IntroductionJonathan EinbinderIn he
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58 Section III. ImplementationWhat
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60 Section III. ImplementationHow D
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62 Section III. Implementationflow,
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6Bar Coding: It’s Hard to Kill a
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6. Bar Coding: It’s Hard to Kill
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7Developing an EmergencyDepartment
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7. Developing an Emergency Departme
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8Implementation of OpChart in WestM
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8. Implementation of OpChart in Wes
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9. Development of the Scientific Co
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10Early Implementation Problems ofa
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10. Early Implementation Problems o
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11. Implementation of a Web-Based I
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12Managing Change: Analysis of aHyp
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12. Managing Change: Analysis of a
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Comment by James G. AndersonAssessi
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Section IVEconomicsIntroduction . .
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Weak Accounting SystemsIntroduction
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Introduction 139often overran estim
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Introduction 141TABLE IV.1. Example
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144 Section IV. EconomicsTABLE 13.1
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146 Section IV. EconomicsTABLE 13.2
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148 Section IV. Economicsfor an ove
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14Catch 22: The Case of Utilization
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152 Section IV. Economicslonger or
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154 Section IV. EconomicsFor a new
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156 Section IV. Economics7 minStart
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158 Section IV. Economicswork lists
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15Antimicrobial Utilization Program
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162 Section IV. Economicspharmacy.
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164 Section IV. Economicsdifficult.
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166 Section IV. Economicsone area,
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168 Section IV. EconomicsAccording
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16Central Medical Healthcare System
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172 Section IV. Economicsimproves p
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17Building Consensus: QualityImprov
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176 Section IV. Economicsstaff time
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178 Section IV. Economicsing progra
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180 Section IV. Economics2. What pa
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182 Section IV. EconomicsThis appro
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184 Section IV. EconomicsCITC shoul
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Section VLeadershipIntroduction . .
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Introduction 189According to resear
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18Strategic Informatics: Planning f
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OptionsOption 118. Strategic Inform
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18. Strategic Informatics: Planning
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19Fix Pharmacy!Jim Carpenter,Tadaak
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20Showdown in the Heart of TexasRob
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20. Showdown in the Heart of Texas
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21Mission Valley Medical CenterPhys
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21. Mission Valley Medical Center P
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22. The DNA Donation Project 215dep
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22. The DNA Donation Project 217Que
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23. Who’s in Charge? 219• Conve
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23. Who’s in Charge? 221Questions
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IntroductionWendy McPheeRecently I
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226 Section VI. Organizational and
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24The Chief Resident’s DilemmaSte
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24. The Chief Resident’s Dilemma
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25Death of a CommitteeRobert Hallid
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25. Death of a Committee 235staff s
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25. Death of a Committee 237While t
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26. Whose Job Is It Anyway? 239all
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26. Whose Job Is It Anyway? 241have
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27. All for the Want of a Plan ...
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27. All for the Want of a Plan ...
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28. Fail to Plan, Plan to Fail 247o
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28. Fail to Plan, Plan to Fail 249v
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29. Founding Fathers Health Corpora
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29. Founding Fathers Health Corpora
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Conclusion29. Founding Fathers Heal
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258 IndexChange management, (cont.)
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260 IndexHaustus, F., 171-173Hays,
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262 IndexOObservation patients, 152
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264 IndexVesalius Health System (VH
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Cancer InformaticsEssential Technol
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