Emergency Guide - City of Edmonton

EmergencyName:_ _________________________Address: ______________________________________ P.C.: _____________Phone:__________________________IN AN EMERGENCY DIAL 911KEEP INFORMED – LISTEN TO YOUR local RADIO OR TVALBERTA EMERGENCY PUBLIC WARNING SYSTEMBEFORE YOU DIG, CALL ALBERTA ONE-CALLEVACUATIONCHEMICAL RELEASE / SHELTER-IN-PLACESUMMER STORMSWINTER STORMSFLASH FLOODSINFLUENZAGas & electricityKITSFAMILY / EMERGENCY CONTACTS

This emergency guide is a publication ofthe City of Edmonton’s Office of EmergencyPreparedness and ATCO Gas. The guideprovides easy-to-understand information onhome and personal emergency preparednessto help citizens better protect themselves,family members and neighbours. To orderadditional copies of this guide, securepermission to reproduce or reprint theguide in whole or part, or receive additionalinformation on emergency preparednessplease contact:City of Edmonton311www.edmonton.ca/oep! Albertaemergency publicwarning systemThe Emergency Public Warning System warnsAlbertans over radio and television to takeaction and protect themselves from disasters.This system delivers vital informationregarding a threat to the safety of Albertanswithin a specific region.Take appropriate action and listen forfurther information.ALBERTA EMERGENCY PUBLIC WARNING SYSTEM

BEFORE YOU DIG, CALL ALBERTA ONE-CALL!Before you dig, callALBERTA ONE-CALLALBERTA 1-CALL is the free and easyway to avoid damaging gas, electric andother utility lines that could be buriedas close as a few inches underground.Call at least two working days beforedigging in your yard:1-800-242-3447

CHEMICAL RELEASE / SHELTER-IN-PLACE!chemical release/shelter-in-placeIn case of a hazardous chemical release in yourcommunity, you may be instructed to “shelterin-place.”Take immediate shelter where youare – at home, work or school, usually just fora few hours.Act quickly when told to “shelter-in-place.”Follow the instructions of local authorities.Go inside.Close all windows and doors.Turn off furnace and exhaust fans.Listen to the local radio or TV for furtherinstructions. Keep phone lines free.If odour is strong, seal an inside room with wettowels at the base of the door. Breathe througha damp towel to filter air.

SUMMER STORMS! summer stormsSummer storms can bring heavy rain, highwinds, hail, intense lightning and eventornadoes, all of which can damage propertyand threaten lives.Listen to the local radio or TV station.Remain indoors.During a tornado, go to the basement orunder a heavy table or desk. Stay away fromwindows, outside walls and doors.During a tornado, if you are outside, findshelter or crouch in a ditch, culvert or ravinewith your feet together and your head down.During a lightning storm keep away fromtrees, power and telephone lines. You maystay in your car.

WINTER STORMS! winter stormsWinter storms bring the dangers of high winds,extremely low temperatures and heavy snowfallor freezing rain. If caught in a blizzard, seekshelter and wait out the storm.Dress for the weather.Cover mouth and nose in extreme cold.Use public transportation if possible.Ensure you have at least half a tank of gas andyour travel kit in your vehicle.

! flash floodsA flash flood is a rapid rise of water that can becaused by rapid rainfall in a very short periodof time.Get to higher ground.Listen to the local radio.Avoid already flooded areas and fastflowing water.Get out of a stalled vehicle immediately inrising water.Move items in basement to higher levels.FLASH FLOODS

!NATURAL GASATCO Gas is on call 24-hours a day, every dayof the year responding immediately to calls andemergencies involving:• Natural gas odour• Hit or ruptured natural gas lines• Carbon Monoxide• Natural gas outages and• In cold weather, if your natural gas furnaceis not workingIf you smell natural gas inside a building:Leave the building immediately.Call 911 or ATCO Gas using a neighbour’s phone.ATCO GAS 24-hour Emergency Services1-780-420-5585 Edmonton & Area1-800-511-3447 Outside Edmonton (toll free)!ElectricityTo report a downed power line in Edmonton, call 911or EPCOR Emergency Response at 780-412-4500immediately with information on the exact location of theline. Always assume that downed lines are energized.• Keep back a minimum of 10 metres (33 feet) fromthe wires or anything in contact with the wires.• Warn others in the area of the danger.If a power failure affects your whole street, locate yourflashlight, emergency radio and extra batteries. Staytuned to your local radio station for more information.Tips for an extended power outage• Turn off all electrical appliances and equipment.• Keep fridge and freezer closed as much as possible.• Stay warm. Gather family members in the warmestroom in the house. Dress in layers, draw drapes orcover windows to prevent heat loss.• Do not use camp stoves, kerosene heaters orbarbecues indoors as they emit Carbon Monoxide.Gas stoves used as a heat source for long periodswithout ventilation will do the same.• Ensure you have access to a phone that doesn’tneed power to operate, or a cellphone. Cordlessphones won’t work without power.• Ensure your vehicle has at least a half-tank of fuelat all times. During a power outage, fuel stationsare closed.Gas & electricity

KITS! kitsEmergency Kit for Homeready-to-eat and high-energy foods for 3 daysnon-electric can openerbottled water, at least 4 litres per person per dayfor 3 daysextra prescription medicationsbaby supplies, special needs items, etc.lanterns, flashlightsbattery-operated radios, batteries, andalternate heat sourcesextra warm clothing and blanketscash and credit cardsfirst aid kitTravel Kit for Vehicleflashlightflares or reflective trianglefirst aid kitbasic tools including a shovelfully charged cell phoneextra clothing including hats and glovesin cool seasonsbooster cablessand or kitty litterice scraper and brush in winterblanketnon-perishable high energy fooddrinking watersmall candle in a tin can, waterproof matchesEvacuation KitKeep in a waterproof, easy-to-carry container that iseasily accessibleprescription and non-prescription medicationsnon-perishable foodnon-electric can openerbottled waterbattery-powered radioflashlightsextra batteriesextra clothescash and credit cardsimportant documentsfirst aid kitspecial needs items – baby, elderly,disabled, petsPet Kit for Evacuation3 days of food and waterdisposable litter trays (aluminum roasting pan)litter or paper towelsfeeding dishesextra leash/harnessa traveling bag or sturdy carrier and blanketa photo of your pet

FAMILY / EMERGENCY CONTACTS! Family/EMERGENCYcontactsEach family member and contacts should have all the contactnumbers. Choose an out-of-town contact that everyonecan reach in an emergency. A friend or relative who lives inanother part of your city should also be listed and may beused as a contact and/or evacuation location.Emergency Numbers, Edmonton & Area:911 Fire, Ambulance, Police,Hazardous Materials Spills311 Sewer Emergency780-420-5585 ATCO Gas Emergency780-412-4500 EPCOR Electrical Emergency780-412-6800 EPCOR Drinking Water EmergencyHousehold Members:Member #1Name:Work or school name:Address:Work or cell number:E-mail:Member #2Name:Work or school name:Address:Work or cell number:E-mail:Member #3Name:Work or school name:Address:Work or cell number:E-mail:Out of Area Contacts:Contact #1Name:Work or school name:Address:Home or cell number:E-mail:Contact #2Name:Work or school name:Address:Home or cell number:E-mail:This brochure has been developed with the assistance of the CapitalRegion Emergency Preparedness Partnership.

Emergency Numbers, Edmonton & Area:911 Fire, Ambulance, Police,Hazardous Materials Spills311 Sewer Emergency780-420-5585 ATCO Gas Emergency780-412-4500 EPCOR Electrical Emergency780-412-6800 EPCOR Drinking Water Emergency1-800-332-1414 Poison CentreRegional ContactsStrathcona Industrial Association:www.sia.ab.ca 780-429-2237Alberta Health Services:www.capitalhealth.caHealth Link: 780-408-LINK (408-5465)Alberta Emergency Management Agency:www.aema.alberta.ca 780-422-9000National ContactsCanadian Red Cross:www.redcross.ca 1-888-800-6493Public Safety Canada:www.publicsafety.gc.ca 1-800-830-3118Salvation Army Canada:www.salvationarmy.ca 416-425-2111JAN/2011