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Medical Management Guide, 2009, Version 3.0 - Tricare

Medical Management Guide, 2009, Version 3.0 - Tricare

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<strong>Medical</strong> <strong>Management</strong> <strong>Guide</strong> <strong>Version</strong> <strong>3.0</strong> Appendix C - DefinitionsPage 173Resources:Army: AR 635-40, Physical Evaluation for Retention, Retirement, and Separation:http://www.army.mil/usapa/epubs/pdf/r635_40.pdf.Air Force: AFI 36-2910, Line of Duty (Misconduct) Determinations: http://www.e-publishing.af.mil/.Air Force: AFI 48-123, <strong>Medical</strong> Examinations and Standards: http://www.e-publishing.af.mil/.Managed Care Support Contractor (MCSC)The 50 United States are divided into three TRICARE regions. Each of the regions has a regional contractorthat helps administer the TRICARE benefit plan. These roles are defined as Managed Care Support Contractors(MCSCs). The regional contractors provide a variety of functions, including:• Establishing TRICARE provider networks.• Operating TRICARE service centers.• Providing customer service call centers.• Providing administrative support, such as enrollment, care authorization, and claims processing.• Communicating and distributing educational information to beneficiaries and providers.MCSCs work with their TRICARE Regional Offices to manage the benefit at the local level, and receive overallguidance from TMA headquarters.Resources:TRICARE:• http://www.tricare.mil/factsheets/viewfactsheet.cfm?id=92• http://www.tricare.mil/tp02/C12S11_1.PDFSee Section I, <strong>Medical</strong> <strong>Management</strong> Essentials.McKesson ® InterQual ® Evidence-based Clinical Decision Support CriteriaCriteria that assist in determining the appropriate level of clinical care for adult and pediatric patients inthe acute, long-term, rehabilitation, subacute, home care, and skilled nursing facility settings. They provideevidence-based clinically appropriate decision-making support to promote care management and facilitation,quality improvement, and beneficiary satisfaction.The criteria are designed to screen for cases that warrant medical review. Used as a UM tool for managing care,it is not intended to deny care, but can function as a decision support tool. TMA purchases an enterprise-widelicense annually for a variety of McKesson InterQual criteria sets for use within MTFs.Resources:McKesson: http://www.mckesson.com/.

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