Quarter 2 - Massachusetts Water Resources Authority

Field Operations' Metropolitan Equipment & Facility Maintenance2nd Quarter - FY13Several maintenance and productivity initiatives are in progress. The goal for the Overall PM completion and the Operator PMcompletion was raised to 100% for Fiscal Year 2010. The Operator PM and kitting initiatives frees up maintenance staff to performcorrective maintenance and project work, thus reducing maintenance spending. Backlog and overtime metrics monitor the successof these maintenance initiatives.# of Total Hours7006005004003002001000Operations Light Maintenance PM Hours% of WOs Completed100%90%80%70%60%50%40%Overall Preventive MaintenanceIndustry Benchmark = 100%Actual 10% 15%Operations staff averaged 343 hours of preventive maintenanceduring the 2nd Quarter, an average of 16% of the total PM hoursfor the 2nd Quarter, which is above the industry benchmark of10% to 15%.The Field Operations Department (FOD) preventivemaintenance goal for FY13 is 100% of all PM work orders.Staff completed an average of 100% of all PM work ordersin the 2nd Quarter.# of Items Kitted1201101009080706050403020100Items Kitted Utilizing MaximoKit Items Goal=50% of WOs Completed100%90%80%70%60%50%40%Operations Light Maintenance % PM CompletionFY13 Goal = 100%Crew Hours1600015000140001300012000110001000090008000700060005000Items KittedIn an effort to more efficiently complete work, maintenancestaff and work coordination staff have utilized theLawson/Maximo interface to better kit stock and non stockmaterial. The goal for FY13 is to "kit" 50 stock and nonstock items total per month. An average of 30 items werekitted during the 2nd Quarter. Staff will work to increasethe number of items kitted next quarter to meet themonthly goal.Maintenance Backlog in Crew HoursBacklog Industry Standard forBacklog with 77 staffOvertime ($$)$300,000$250,000$200,000$150,000$100,000$50,000$0FY13 OT BudgetPM ActualWastewater Operators complete light maintenance PM'swhich frees up maintenance staff to perform correctivemaintenance. Operations' FY13 PM goal is completion of100% of all PM work orders assigned. Operationscompleted an average of 100% of PM work orders in the2nd Quarter.Overtime SpendingOT ActualThe 2nd Quarter backlog average is 7240 hours, due in part tothe addition of several substantial projects. Management'sgoal is to continue to control overtime focusing in most criticalneeds , and still stay within the industry benchmark of 6450 to12,940 hours. There are currently 2 vacant positions: a facilityspecialist and an electrician.Maintenance overtime was $27k under budget for FY13.Overtime was used for Chelsea Administration Buildingimprovements, emergency repairs and wet weather coverage.9