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Facilitation Skills Course Course Outline - Professional ...

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Phone: 855-334-6700Email: inquiries@pdtrainingusa.comEffective facilitation skills are a highly desirable attribute fororganizations wishing to make better, more timelydecisions, promote fairness, and to manage meetings andplanning sessions for timely and productive outcomes.<strong>Course</strong> Length: 1.0 daysThis <strong>Facilitation</strong> <strong>Skills</strong> course from pd training, teachespractical techniques that can be used right away and isavailable now throughout America including, Atlanta,Baltimore, Boston, Charlotte, Chicago, Detroit, LosAngeles, Manhattan, Miami, Orlando, Philadelphia, andSeattle.<strong>Facilitation</strong> <strong>Skills</strong> <strong>Course</strong> <strong>Course</strong> <strong>Outline</strong><strong>Facilitation</strong> is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easydecision making, facilitation can make any organization make better decisions.This <strong>Facilitation</strong> training course will give participants an understanding of what facilitation is all about, as well as some tools thatthey can use to facilitate small meetings.By the end of this course, participants will:Define facilitation & identify its purposeUnderstand the benefits of good facilitationMaster the role & focus of a facilitatorDifferentiate between process & content of a group discussionLearn effective tools for preparing for an effective facilitation sessionMaster techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming,norming & performing)Learn how to help a group reach a consensus and a final solution, by encouraging participationPractice techniques for dealing with disruptions, dysfunctions & difficult people in a group settingDefine what interventions are, when they are appropriate and learn how to implement them<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 1Understanding <strong>Facilitation</strong>What is <strong>Facilitation</strong>?What is a Facilitator?When is <strong>Facilitation</strong> Appropriate?<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 6Reaching a Decision PointIdentifying the OptionsCreating a ShortlistChoosing a SolutionUsing the Multi-Option Technique<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 2Process vs. ContentAbout ProcessAbout ContentA Facilitator's Focus<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 7Dealing with Difficult PeopleAddressing DisruptionsCommon Types of Difficult People and How to Handle ThemHelping the Group Resolve Issues on their Own<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 3Laying the GroundworkChoosing a Facilitated ApproachPlanning for a Facilitated MeetingCollecting Data<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 8Addressing Group DysfunctionUsing Ground Rules to Prevent DysfunctionRestating and Reframing IssuesGetting People Back on Track<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 4Tuckman and Jensen's Model of TeamDevelopmentStage One: FormingStage Two: StormingStage Three: NormingStage Four: Performing<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 9About InterventionWhy Intervention may be NecessaryWhen to InterveneLevels of Intervention<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 5Building ConsensusEncouraging ParticipationGathering InformationPresenting InformationSynthesizing and Summarizing<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong> - Lesson 10Intervention TechniquesUsing your ProcessesBoomerang it BackICE It: Identity, Check for Agreement, Evaluate how toResolveWeb Links:<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong>s are delivered by pd training's <strong>Facilitation</strong> <strong>Skills</strong> training specialists in Atlanta, Baltimore,Boston, Charlotte, Chicago, Detroit, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, Seattle and US Wide.


Phone: 855-334-6700Email: inquiries@pdtrainingusa.comView this course online:http://pdtrainingusa.com/facilitation-skills-trainingIn-house Training Instant Quote:http://pdtrainingusa.com/in-house-training-instant-quote/Public Classes - Enroll Now!http://bookings.pdtrainingusa.com/publicclassbooking.aspx?courseid=14<strong>Facilitation</strong> <strong>Skills</strong> Training <strong>Course</strong>s are delivered by pd training's <strong>Facilitation</strong> <strong>Skills</strong> training specialists in Atlanta, Baltimore,Boston, Charlotte, Chicago, Detroit, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, Seattle and US Wide.

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