2010 Nursing ANNUAL v4d - PinnacleHealth

Diversity CertificationThe PHS Diversity Certification Program was developed by theClinical Practice and Education Sub-Committee of the DiversitySteering Committee and was implemented in January 2010.Cheryl Key, Vice President of Professional Development, andMarianne Allen, Maternity Center Clinical Nurse Specialist, wereinstrumental in the development of this program. It provides aninnovative approach to offer all PinnacleHealth employees theopportunity to pursue the journey towards competence indiversity as Diversity Champions and Diversity Leaders.Congratulations to the following nurses who have completed therequirements for Diversity Champions:• Hilda Rivera, CDE, Diabetes Educator, Learning Institute• Donna Roller, Pediatric Unit• Debbie Rowe-Black, Nursing Supervisor, HH• Theresa Sellers, Nurse Manager, CTO• Joan Silver, VP Organizational Quality• Lisa Ulsh, Site Coordinator for Childhood LeadPoisoning Prevention Program• Sharon Weidler, Nursing Supervisor, CGH• Cathy Zubrickie, Maternity Unit• Tiffany Boyd, SDI, CINT• Lori Harkaway, Nursing Supervisor, CGH and HH• Cathy Kulick, Maternity Unit• Gayle Marchi, SPPU• Sandra Phillip, Maternity Unit• Sheree Weaver, Pediatricspresented “The Growing Impact of Patient Satisfaction onHealthcare Organizations.” Carol Colussi, DON and Director ofNursing Quality, shared “Cooking Up Quality” recipes featuring avariety of quality terms. Four quality projects were shared byChristen Lukens, M10; Connie Lauffer, N10; Ashley Krawczyk,M5; and Joye Gingrich, CTU. Seventeen poster presentations fromacross the system were also on display. The following awards werepresented for excellence in quality:• Quality Icon Award: Tina Lau, CTPO• Quality Initiative Award: Amanda Creswell,Toxicology Clinical Coordinator• Quality Unit Award: CTO• Best Quality Poster: Erika Yagel, CTICUFallsThe Quality, Practice and Research Councils partnered to form aFalls Prevention Task Force to develop a new Falls Preventionprogram. The program’s theme, “All Hands on Deck” symbolizesthe concept that falls prevention is everyone’s responsibility. Thenew program was piloted on Main 5, Rehab and Oncology Unitswith positive results. The program is scheduled to be implementedhouse wide in early 2011.FALLS PER 1,000 PATIENT DAYSQuality InitiativesQuality of care encompasses many facets of nursing atPinnacleHealth. Under the leadership of Cindy Hallman, RN (FloatPool), Chair and Carol Colussi, DON, advisor, the Quality Councilhas promoted safe passage for patients and improved outcomes.Quality ConferenceThe Quality Council hosted its 2nd Annual Quality Conference inOctober that was attended by more than 130 nurses. The conference’stheme, “The Joy of Quality” featured a keynote presentation on“The Quest for Healthcare Quality” by Mary K. Blank, MPH, CIC,CPHQ, Manager of Hospital Performance Management atHighmark. Stephanie Okum, Director of Customer Relations21