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Getting Started - (DDS) Community RTI Connext Users

Getting Started - (DDS) Community RTI Connext Users

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6.3 Providing Information to <strong>RTI</strong> Support6.3 Providing Information to <strong>RTI</strong> SupportIf you ever need to contact <strong>RTI</strong> support for an issue related to <strong>RTI</strong> Data Distribution Service,the captured packets will help <strong>RTI</strong> support diagnose the problem faster (especiallywhen accompanied by an <strong>RTI</strong> Data Distribution Service log created with a high verbositysetting).See the <strong>RTI</strong> Data Distribution Service User’s Manual’s Troubleshooting chapter for moreinformation on setting verbosity.6. Practical Uses6-5

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