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NEWS<br />
<strong>Vertical</strong> Releases SBX IP 3.5 with many New Features for the Leading<br />
Small Business IP telephony system<br />
Release includes many voice mail feature enhancements, expands supported endpoints to include Vodavi digital<br />
phones and offers improved administration capabilities.<br />
Santa Clara, California, June 15, 2010– <strong>Vertical</strong> Communications, a leading provider of next-generation<br />
IP-based phone systems and voice applications announced today significant enhancements to the awardwinning<br />
SBX IP, a converged IP telephony system designed to meet the needs of small businesses.<br />
Today’s availability of release 3.5 provides several voice mail feature enhancements, support for Vodavi<br />
Starplus and Vodavi STSe digital phones and numerous feature updates to help small businesses further<br />
increase productivity and efficiency.<br />
SBX IP is a small business telephony system that incorporates enterprise class features, integrated voice<br />
mail/auto attendant, Voice over IP (VoIP), CTI, Conferencing, IP soft phone support and multi-site<br />
networking for single- and multi-location small businesses.<br />
SBX IP Release 3.5 Enhancements<br />
In addition to its already comprehensive feature set, release 3.5 offers a number of high-value new<br />
capabilities which are available through a simple free software upgrade. Among the notable<br />
enhancements:<br />
• Voice Mail Feature Enhancements<br />
o Cascade mailbox<br />
o E-mail notification of voice mail<br />
o Administrative mailbox<br />
o Virtual mailboxes<br />
o Announce only mailbox<br />
o Class of Service (COS) settings<br />
o Outcall retires/interval<br />
o User enhancements<br />
� Distribution lists<br />
� Rewind, FF, pause/start when listening to a message<br />
� Future delivery, private message, confirm receipt, dial-by-name on sending a<br />
message<br />
� Temporary greeting<br />
• Vodavi Starplus and STSe digital telephone support<br />
• Call Screening (answer machine emulation)<br />
• Caller ID name/number in call log<br />
• Improved Administration<br />
o All new parameters can be programmed from the TUI or PCAdmin<br />
o Improved voice prompt upgrade process<br />
According to Chris Markland, President/Owner of PM Communications, "The robust voice mail features<br />
now available with SBX IP version 3.5 makes this the only key system for small businesses to consider".<br />
Adding, "SBX IP offers enterprise telephony class features at an affordable price, VoIP enabled for<br />
immediate or future deployment”.
“SBX IP version 3.5 provides a wealth of voice mail features that enable small businesses to improve<br />
business efficiencies”, said Herald Givens, President/Owner of Image Electronics. ”In addition, the ability<br />
to support the STS digital telephones allows me to offer my installed base an upgrade path to take<br />
advantage of VoIP applications".<br />
“The release of SBX IP 3.5 provides the most customer requested features that have evolved since the<br />
initial product release”, said Charles deTranaltes, Product Manager for <strong>Vertical</strong> Communications.<br />
“SBX IP is the leading IP telephony solution for small businesses, being highly cost-effective with<br />
enterprise-class features such as SIP trunking and IP networking” said Peter Bailey, President and Chief<br />
Operating Officer for <strong>Vertical</strong> Communications. “SBX IP creates a professional image for small<br />
organizations with feature-rich voice mail, auto attendant and flexible call routing/handling capabilities.”<br />
About SBX IP<br />
VoIP is made simple with <strong>Vertical</strong> SBX IP. It’s easy to manage, easy to install and easy to use.<br />
Developed in partnership with an LG electronics joint venture, a worldwide leader in telecommunications<br />
and strategic partner of <strong>Vertical</strong> Communications, SBX IP supports both traditional and IP endpoints as<br />
well as SIP trunking in a single system providing businesses with complete flexibility on when and how<br />
VoIP is deployed, offering large enterprise-class features at a small business price.<br />
The SBX IP can be purchased through <strong>Vertical</strong>’s network of over 1,800 <strong>Vertical</strong> Business Partners. To<br />
learn more about SBX IP, please call 877-VERTICAL or visit www.sbxip.com.<br />
About <strong>Vertical</strong> Communications, Inc.<br />
<strong>Vertical</strong> Communications is one of the largest telephony vendors in North America and a global leader in<br />
next-generation IP-based business communications systems and applications, with a current installed<br />
base of over 200,000 customers. <strong>Vertical</strong> combines voice and data technologies with business process<br />
understanding to deliver integrated IP-PBX and application solutions that enhance customer service and<br />
business productivity. <strong>Vertical</strong>’s customers are leading companies of all sizes, from small to large and<br />
distributed, and include CVS/pharmacy ® , Staples and Apria Healthcare. <strong>Vertical</strong> delivers its solutions<br />
through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA,<br />
<strong>Vertical</strong> has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Sarasota FL, Munich Germany<br />
and Hyderabad India. For more information about <strong>Vertical</strong>, please call 877-VERTICAL or visit our<br />
Website at www.vertical.com.<br />
###<br />
"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.<br />
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions<br />
about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ<br />
materially from those described in the forward-looking statements. The forward-looking statements in this document address a<br />
variety of subjects, including, without limitation, statements about the benefits of certain of the Company’s products, including,<br />
without limitation, the improved cost and customer service benefits for the Company’s business partners and customers; the<br />
Company’s assumptions about the future performance of SBX IP; the Company’s ability to enhance its revenue opportunities in the<br />
IP-PBX marketplace; the Company’s ability to continue providing products to the IP-PBX marketplace, the Company’s ability to<br />
continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors,<br />
among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that<br />
the Company may fail to achieve the anticipated benefits from SBX IP, including, without limitation, failing to obtain the desired<br />
benefits for the Company’s dealers and customers; the risk that the Company’s assumptions about the future performance of SBX<br />
IP may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony
market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers and<br />
other risks and assumptions detailed in the Company's filings with the Securities and Exchange Commission, including the most<br />
recent filing of the Company’s Form 10Q.<br />
Trademark Information<br />
<strong>Vertical</strong> Communications and the <strong>Vertical</strong> Communications logo and combinations thereof, and SBX IP are trademarks and <strong>Vertical</strong><br />
Networks and Vodavi are registered trademarks of <strong>Vertical</strong> Communications, Inc. All other brand and product names are used for<br />
identification only and are the property of their respective holders.<br />
Press Contact:<br />
Craig Morgan<br />
<strong>Vertical</strong> Communications, Inc.<br />
cmorgan@vertical.com<br />
408-404-1643