council guide 2011-12.pdf - Haringey Council
council guide 2011-12.pdf - Haringey Council
council guide 2011-12.pdf - Haringey Council
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2<br />
How to contact<br />
your local <strong>council</strong><br />
Do it online<br />
For the latest information visit<br />
www.haringey.gov.uk<br />
There are 180 public computers located in<br />
our libraries that you may use free of charge<br />
to surf the net, create documents and access<br />
your email.<br />
All <strong>Haringey</strong> Libraries are also free WiFi<br />
hotspots which enables users to bring in<br />
their own laptop and surf the internet free of<br />
charge.<br />
For a full list of our online services visit<br />
www.haringey.gov.uk/do_it_online<br />
Report a problem with a<br />
<strong>council</strong> service<br />
www.haringey.gov.uk/report_a_problem<br />
Make a payment<br />
www.haringey.gov.uk/payments<br />
Make complaints, compliments<br />
and suggestions<br />
www.haringey.gov.uk/complaints<br />
Tell us about a change of<br />
address<br />
www.haringey.gov.uk/change_address<br />
<strong>Council</strong> Guide <strong>2011</strong> - 2012<br />
Telephone<br />
Customer Services Call Centre<br />
020 8489 1000 (9am to 5pm Mon to Fri )<br />
General enquiries switchboard<br />
020 8489 0000 (8.45am until 5pm Mon to<br />
Fri)<br />
Emergency service telephone<br />
number<br />
020 8348 3148<br />
This number is for emergency use only<br />
between 5pm in the evening until 9am in the<br />
morning and throughout the weekend.<br />
All other calls (including parking fine<br />
payments, and benefits calls) should be<br />
made to 020 8489 1000, Monday to Friday<br />
between 9am and 5pm<br />
Emergency and non-emergency repairs calls<br />
to Homes for <strong>Haringey</strong> should be made on<br />
0800 195 3404 - the line is open 24hrs