Clapham 'L' Zone - Lambeth Council
Clapham 'L' Zone - Lambeth Council
Clapham 'L' Zone - Lambeth Council
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Parking Newsletter<br />
London Borough of <strong>Lambeth</strong> Parking Newsletter 4th edition - January 2008<br />
Dear Reader<br />
Welcome to the fourth edition of <strong>Lambeth</strong>’s parking newsletter.<br />
We are now over one year on from the dramatic changes that we made to<br />
<strong>Lambeth</strong>’s parking contract and I am delighted to be able to report the positive<br />
results.<br />
I also have exciting news about <strong>Lambeth</strong>’s plans to end clamping and our<br />
improvements to customer services.<br />
Parking contract – one year on<br />
Over a year ago we removed the financial incentives that led to complaints of<br />
tickets being issued when they shouldn’t have been. We ensured that the<br />
emphasis of the revised contract is on the quality not the quantity of tickets<br />
issued – so parking attendants now have more incentive to treat motorists fairly.<br />
Recent figures show that appeals are down by over 25%. This is an excellent<br />
indication that our new emphasis on the fair issuing of tickets has started to<br />
reap rewards. Additionally we are seeing an increase in tickets being paid at the<br />
discount rate which also indicates that residents feel tickets are being fairly<br />
issued. I am pleased with these positive figures and I am determined to keep<br />
working to improve the contract so it maintains road safety and reduces parking<br />
stress within a transparent and fair policy.<br />
Routine clamping to end<br />
I am sure that you will be as delighted as I am as I announce that we plan to end clamping as a routine enforcement tool on<br />
<strong>Lambeth</strong>’s roads. We feel that clamping does not fit into the firm but fair parking culture that we are working hard to establish.<br />
I am pleased to announce that from April clamping will no longer be used on <strong>Lambeth</strong> roads except for dealing with<br />
persistent parking ticket evaders.<br />
Customer Services<br />
The opening of <strong>Lambeth</strong>’s new Customer Centre on Brixton Hill marked the closure of the parking shop and I have received<br />
rewarding feedback from residents about the positive change that this represents. The new centre is an example of 21st<br />
century customer service where everyday chores are made as simple as possible by technology and facilities that put the<br />
needs of the customer first.<br />
The new centre provides all of the services that were previously available at the Brixton Parking Shop and more! For example<br />
there are facilities at the new centre to pay parking tickets and make other queries online, as well as face to face. Our aim is<br />
to make all dealings with the council as customer friendly as we can.<br />
Yours faithfully<br />
<strong>Council</strong>lor Nigel Haselden<br />
Deputy Cabinet Member for Transport and Parking<br />
Car Clubs Flourish<br />
Our project to boost car clubs is twinned with our<br />
emissions-based parking permits – a carrot-and-stick<br />
project to progressively help residents and businesses<br />
reduce car use and improve <strong>Lambeth</strong>’s environment. The<br />
initial two car club bays in West Norwood have now<br />
been increased to 30 bays across the borough. We<br />
started with two operators, Streetcar and City car club,<br />
and now welcome two further companies, Whizzgo<br />
and Zipcar.<br />
This pay-as-you-go driving is designed to focus on<br />
essential car use and to avoid the financial and<br />
environmental expense of full-time car ownership. The<br />
operators estimate that each club car provides the<br />
Cllr Haselden buys his visitors’ vouchers at the cash<br />
kiosk in the new Brixton Customer Centre.<br />
equivalent use of six private vehicles, with tremendous<br />
potential for easing parking stress and reducing nonessential<br />
car use.<br />
The car club vehicles can be hired for less than £5.00 an<br />
hour. Once registered, you can reserve a vehicle, online<br />
or by telephone The car you hire is parked in a<br />
designated bay and accessed with your member’s<br />
smartcard. It can be parked free within the same zone –<br />
useful for loading and unloading. Hire time can be from<br />
half an hour to a month depending on which operator<br />
you choose to use.<br />
To locate your nearest car club and for further<br />
information please visit www.londoncarclubs.net
Parking Permits - Useful Information<br />
We operate Controlled Parking <strong>Zone</strong>s (CPZs) in areas which<br />
are largely residential in order to relieve parking pressure. We<br />
introduce these zones at the request of residents and<br />
consult widely before implementing them. There are currently<br />
12 CPZs in <strong>Lambeth</strong>. Within CPZs on-street parking is<br />
restricted and parking bays are assigned to specific users<br />
like residents and businesses. Notices on the roadside will<br />
tell you when you are in a CPZ.<br />
Shared use and pay and display bays are distributed<br />
throughout residential areas to ensure that visitors to the<br />
area can also find somewhere to park. Pay and display bays<br />
are normally put at the end of roads where possible.<br />
Business bays are allocated to business areas and are<br />
similar to residential areas in the distribution of shared use<br />
and pay and display bays.<br />
Most of the parking permits we issue are vehicle specific.<br />
Your vehicle registration will appear on the permit and you<br />
can only use it for that vehicle. If you change your vehicle<br />
you will also have to change your permit.<br />
The list below details the various parking permits available in<br />
<strong>Lambeth</strong> and if you require a permit, one of these should<br />
meet your needs.<br />
Resident permits<br />
Motorists who reside in a CPZ may be entitled to purchase a<br />
residents permit.<br />
This allows the<br />
resident permit<br />
holder to park in<br />
resident bays and<br />
resident shared use<br />
bays in the CPZ in<br />
which they live.<br />
Resident permit<br />
holders may also<br />
park free of charge in<br />
a pay and display<br />
bay for the first and<br />
last hour of the<br />
controlled hours, but<br />
must display a pay<br />
and display ticket for<br />
the maximum time allowed at all other times.<br />
Market Trader permits<br />
Market stall traders or shop owners in the Lower Marsh and<br />
Waterloo areas may be entitled to purchase a market trader’s<br />
permit. There are two types of permit available - which one<br />
you require will depend on the type of vehicle you drive. You<br />
may only park in a bay for which the permit is allocated.<br />
Closure of the Brixton Parking Shop<br />
Business permits<br />
Motorists who work in the borough may be entitled to<br />
purchase a business permit. The permit allows the holder<br />
to park in business and business shared use bays in the<br />
CPZ in which their business is located.<br />
Teacher permits<br />
Teachers in the borough’s schools may be entitled to<br />
purchase a teacher’s permit. The permit allows the holder<br />
to park their vehicle in resident and resident shared use<br />
bays in the CPZ where their school is based.<br />
Motorcycle permits<br />
Motorcyclists in <strong>Lambeth</strong> can<br />
park free of charge in<br />
assigned motorcycle<br />
bays. If you both<br />
motorcycle and live in<br />
<strong>Lambeth</strong> you may be<br />
entitled to purchase<br />
a motorcycle<br />
permit. This will<br />
allow you to park<br />
your vehicle in<br />
resident bays and<br />
resident shared use<br />
bays in the CPZ in<br />
which you live.<br />
Doctor permits<br />
Doctors who are based at Doctor’s surgeries in <strong>Lambeth</strong><br />
may be entitled to purchase a doctor’s permit. In this<br />
instance there must be a doctor’s bay assigned to the<br />
surgery and the bay number will appear on the parking<br />
permit. If you would like to find out more about the terms<br />
and conditions or if you would like more information<br />
about Doctor’s bays then please write to James Ross, 5th<br />
Floor Blue Star House, 234-244 Stockwell Road, London,<br />
SW9 9SP.<br />
If you would like to find out more about the terms and<br />
conditions of any of our parking permit schemes please<br />
visit us at www.lambeth.gov.uk/parking and feel free to<br />
download the relevant parking permit application form or<br />
phone 020 7926 9000.<br />
30% of car journeys are less than 2 miles and 75% are<br />
less than 5 miles. Theses distances are ideal for most<br />
people to walk or cycle. In <strong>Lambeth</strong> we are consistently<br />
improving conditions so that people can choose to do this<br />
rather than use their car, and to make public transport the<br />
attractive option for longer journeys.<br />
The Brixton Parking Shop shut its doors for the final time on 17 November 2007.<br />
It was probably well known to local residents as it often had a long queue<br />
spilling onto the street. This closure follows the opening of our brand new<br />
Customer Centre on Brixton Hill and will put an end to customers queuing on<br />
the street.<br />
All parking services will now be provided by the new Customer Centre which has<br />
been designed to put the needs of the customer first. You can pay for your permits<br />
or penalty charge notices in cash at the kiosk, access information at the self<br />
service terminals and pay for your statutory notices online.<br />
The parking shop in Kennington remains unaffected.<br />
If you would like more information about the new Brixton Customer Centre please<br />
call us on 020 7926 9000 or visit our website<br />
www.lambeth.gov.uk/customercentres<br />
Cllr Haselden closing the Brixton Parking Shop
<strong>Clapham</strong> ‘L’<br />
<strong>Zone</strong><br />
Streets valid for<br />
permit holders<br />
Abbeville Road<br />
Allnut Way<br />
Atkins Road<br />
Bonneville Gardens<br />
Briarwood Road<br />
Caldervale Road<br />
Cautley Avenue<br />
Cavendish Road<br />
Clarence Avenue<br />
Crescent Lane<br />
Elms Crescent<br />
Elms Road<br />
Englewood Road<br />
Franconia Road<br />
Pedal Patrol Doubled<br />
We are now pleased that the innovative ‘cycling parking<br />
attendants’ project has been expanded so we now have 10<br />
parking attendants on bicycles. We welcome this increase and<br />
hope to be able to report even higher numbers shortly.<br />
This project joins a package of initiatives designed to help<br />
reduce <strong>Lambeth</strong>’s carbon emissions whilst having the added<br />
benefit of increasing the health of <strong>Lambeth</strong>’s employees and<br />
contractors’ staff.<br />
Bay Suspensions<br />
Hambalt Road<br />
Hazelbourne Road<br />
Honeybrook Road<br />
Klea Avenue<br />
Leppoc Road<br />
Lessar Avenue<br />
Lynette Avenue<br />
Mandaly Road<br />
Narbonne Avenue<br />
Northbourne Road<br />
Park Hill<br />
Patio Close<br />
Rathmell Drive<br />
Rodenhurdt Road<br />
Rudloe Road<br />
Shandon Road.<br />
Tableer Avenue<br />
Trouville Road<br />
West Road<br />
Windmill Drive<br />
Worsopp Drive<br />
Hours of operation:<br />
9 am to 6 pm, Monday to Friday.<br />
Please note that hours differ in certain bays so<br />
always check the time plates for each bay<br />
before parking.<br />
In <strong>Lambeth</strong>, it is possible for residents and nonresidents<br />
to apply for the suspension of parking bays in<br />
CPZs (although not those on red routes). It is possible<br />
for us to suspend resident, business, pay and display,<br />
meter and shared use bays. You must have a valid<br />
reason for applying. For example if you are having<br />
building work carried out on your property and the<br />
builder needs to be able to park close by or if you are<br />
moving house.<br />
In order to suspend a parking bay you will need to<br />
complete an application form which you can download<br />
from our website www.lambeth.gov.uk/parking, or collect<br />
<strong>Lambeth</strong> Parking Attendants patrolling the streets of Brixton<br />
from our Kennington Parking shop or Customer Centres.<br />
You will need to bring the application form with payment<br />
and within seven working days notice of the start date,<br />
to our Kennington Parking Shop.<br />
As a resident you may see parking bays suspended for<br />
other reasons. Bays are sometimes suspended if filming<br />
is going on in the area or if utility works are being carried<br />
out. We will always try and give advanced warning of the<br />
suspension but this is not always possible. If your vehicle<br />
is parked in a bay when an emergency suspension<br />
comes into force, it may be removed. If this occurs there<br />
will be no charge for the release of your vehicle.
Other Items of Note<br />
Developments in 2008<br />
Introduction of chip and pin pay and display machines<br />
Chip and pin pay and display machines allow drivers to use their debit or credit card in order to pay for their pay<br />
and display ticket. All ‘lollipop type’ meters in <strong>Lambeth</strong> will be phased out in 2008. This follows a successful pilot<br />
project where nine chip and pin pay and display machines were tested at three different locations around the<br />
borough. These machines are less likely to be targeted by thieves, as their main use is for credit/debit cards and<br />
should prove more customer friendly.<br />
Round up of developments in 2007<br />
Differential Parking Charges<br />
A new two tier system of fixed penalties for parking contraventions was introduced on the 1 July 2007. The<br />
higher charge applies to contraventions associated with prohibited and dangerous driving. The lower charge<br />
relates to all other contraventions. If you have any queries about this please call us on 020 7926 9000.<br />
Emissions based resident permit scheme<br />
The new resident parking permit charges came into effect on the 2 July 2007. The price of a resident parking<br />
permit will be determined by your vehicle’s CO2 rating or for older vehicles it will be determined by the size of<br />
your engine. If you have yet to renew your resident permit and would like to find out how much your new permit<br />
will cost please have your V5/C (vehicle registration document) to hand and call us on 020 7926 9000.<br />
Your say<br />
Your comments and suggestions:<br />
Please take the time to let us know what you think about the newsletter and what information you would like<br />
to see covered in future editions. Please write to us at:<br />
The Editor, Parking Newsletter, PO Box 51929, London, SW9 9YR.<br />
Information in other languages<br />
020 7926 9000<br />
If you would like this information in large print, Braille, audio tape or another language,<br />
please contact us on 020 7926 9000.<br />
If you require further information about parking matters please do not<br />
hesitate to contact us on 020 7926 9000 or visit the website at<br />
www.lambeth.gov.uk/parking<br />
GH/BP – 01/08<br />
020 7926 9000<br />
020 7926 9000<br />
020 7926 9000<br />
020 7926 9000<br />
020 7926 9000