Portland District Health Annual Report 2005 - South West Alliance of ...

Primary and Community Health ServiceAs the Director responsible for ‘primary andcommunity health,’ I am pleased to report that the Staffhave provided increased services, developed innovativeprograms, and further streamlined their care withinthe integrated health service. The following representsa summary of the events and achievements for theyear. The Senior Practitioners and Health ProgramsManager have not only provided managementsupport but also met their clinical target hours, and Ipersonally thank them for their commitment duringthe year,Business SystemsPrimary care staff Keith Kallie, Casey Millard and Rae HumphriesThe following information has been provided byKeith Kallie the Business Systems Manager. We havea full year of consistent data, which will assist us inplanning and reviewing our services, from our clientinformation database.Key Points• The role of the business systems departmentincorporates both data management andreporting, as well as administrative support to allprimary care staff at 2 locations.• Congratulations to the administration team(Casey Millard, Rae Humphries and MareeMatters) for their continued efforts in providingexcellent service to both staff and clients. Thisimportant role of ‘first point of contact’ is vitalto the success of the any community orientedservice.• We would also like to farewell Terry Engel andacknowledge her efforts as part of the businesssystems team. Terry was an integral member ofour team but has moved on to a new role with theCommonwealth Rehabilitation Service. We wishher well in her new position.PerformanceIt has been a successful year for the primary care teamin reaching their statistical targets for this financialyear. We have reached full compliance with the DHSset goals and are looking forward to maintaining thiseffort in the year to come. Congratulations go to allstaff for their diligence in their stats recording andworking together as a team to reach our targets.OutlookThe goal of the business system department will beto continually improve our statistical performance.We aim to streamline our processes and provideprimary care staff and clients with a high level ofservice. Keeping abreast of technological changes andreporting requirements will be one of the major goalsfor us this year.Primary Care NursingThe following information has been provided byRosemary Cole Senior of Community Nursing.Incorporates• Community Health Nursing,• Diabetes Education• Family Planning• Asthma & Respiratory Education• Continence Nurse• Breast Care & BreastScreen Nurse.• Maternal & Child Health (Glenelg ShireContract)Groups offered include Epilepsy Support Group,Fawthrop Walking Group, Parkinsons SupportGroup, Water Exercise Group, and Old Timers.Programs offered include Cardiac Rehabilitation (8weeks & ongoing exercise component), DiabetesEducation (6 weeks), Towards a Healthy Heart,3RPC (sessions weekly) Asthma Friendly schools,Emergency Asthma Training.PerformanceOur Primary Care Nurses possess a broad range ofknowledge, skills and experience, particularly in theimportant areas of Diabetes, Asthma & Respiratorymanagement & education, Cardiovascular health,Continence, PAP Screening and Breast Care. TheNurses are committed to maintaining high standardsof service, evidenced this year by• Continued high numbers of diabetes clientsbeing serviced• Successful “revamp” of Cardiac Rehab exercise &education sessions• Up skilling in Spirometry to provide “GoldStandard” Lung Function Testing• Conducting the Successful “Towards A HealthyHeart Program”26