Portland District Health Annual Report 2005 - South West Alliance of ...

We would like to thank the Engineering Services stafffor their continued support and the manner in whichthey perform their tasks.Environmental ServicesCongratulation to Ros Jones and staff on the highstandard of service provided during the year.The Environmental Services Department continuesto deliver a high quality service to Portland DistrictHealth, which is evident by the two commendationsthe department received from the recent ACHSSurvey- Standard 5.1.3 Infection Control & 5.1.9Waste Management. The credit lies with each andevery member of the environmental services team,well-done team.Environmental Services cleaning role incorporates allareas within the hospital environment along with theOtway Street and their campus, Wentworth Womenand Children’s Clinic, Allied Health, Dr Taylor’srooms and Drug and Alcohol service. This departmentendeavours to maintain a very clean, pleasant and safeenvironment for all patients, staff and visitors whoutilise the facility.Key Points• Internal cleaning audit results continue todemonstrate our commitment to cleanlinessby delivering consistently high scores. Thisis substantiated be the compulsory externalcleaning audit we are required to participatein by returning and audit result of 97%. TheVictorian Public Hospitals Cleaning Standardshave recently raised the acceptable cleaning scorefrom 80 % to 85 %.• Sadly the department farewelled CarolePietschmann, Nathan Nejasmic and RachaelMcKenzie, we wish them well in their newventures.Education OfferedThe majority of the Environmental staff haveenthusiastically embraced the opportunity forpersonal development and undertaken the educationthat has been offered.• Thirteen members of the Environmental Servicesteam are currently undertaking Certificate IIIin Health Support Services (Cleaning SupportServices). Originally a two-year course, allmembers will have completed the course in 12months and are due to complete the course byAugust this year.• Five members of the Laundry Service arecurrently undertaking Certificate III in LaundryOperations (Existing Worker program). This isa two-year course however members will havecompleted this course in 18 months; they are dueto complete their course in February 2006.• Two Staff members each month are rosteredto attend compulsory education whereby theypartake in Occupational Health & Safety,Infection Control, Fire safety, Basic Life Supportand No lift education.• BOC training – Safe handling of oxygencylinders.• Micro Fibre in-service.• PART- Professional Assault Response Training.• Physiotherapy in-service by David Walker– Discussing issues and injuries that can affectenvironmental services staff and providingeducation and simple techniques and exerciseson how to avoid injury.Appointments• Ros Jones was appointed as the Infection Control& Environmental Services Manager• Shiralee Newton has been appointed to theoutdoors maintenance position.• Janne Morrison is the newly appointed OH&Srepresentative for Environmental Services.• Tanya Hollis is the newly appointed Porter.• The department welcomes, Lynne West, PatLeyonhjelm, Rhonda Hill and Maxine King.PerformanceOverall the department has had a very dynamicyear with reviewing of department processes andwork practices, many quality activities have beenundertaken, changes in roles have occurred and amajor goal of 2005 –2006 is implementation ofthe Waste Wise Program throughout the hospitalcampus.Food ServicesKey Points• Upgrade of cleaning practices and more frequenttiming of audits, to compliment introduction ofmicro fibre cleaning.• 9 staff commenced the Certificate III inHospitality (Operations) being provided throughthe University of Ballarat.• Upgrading of menu to a more seasonally basedmenu and addition of vegetarian meals to themain menu.• Altered salad options to provide an increasedvariety.34