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ERPAC Multi-Level ESL Lesson Plans (Level 6)Lesson Plans Topic OneNonverbal CommunicationNonverbal communication is the most powerful form of communication. Nonverbalcommunication includes body language, gestures, and tone of voice. Many expertsbelieve that 93% of communication is expressed through non verbal communication.Professor Albert Mehrabian, from the University of California, believes that “7% ofmeaning is the words that are spoken, 38% of the meaning is the way words are said, and55% of meaning is in facial expressions.”1 If you have strong communication skills, youare able to understand the message communicated nonverbally. Nonverbalcommunication is the most honest form of communication. If a person’s words andnonverbal communication do not match, always trust the nonverbal communication.1. Mehrabian CommunicationsResearch http://www.businessballs.com/mehrabiancommunications.htmReferencesHeathfield, Susan. Listen with your eyes: Tips for understanding nonverbalcommunication. http://humanresources.about.com/od/interpersonalcommunication1 / a/nonverbal_com.htmlMehrabian CommunicationsResearch http://www.businessballs.com/mehrabiancommunications.htm13