CT202-12" Mobile Jointer with Spiral CutterHead - Busy Bee Tools

CT202-12” JOINTERWith SPIRAL CUTTER-HEAD

IndexGeneral Safety Instructions -------------------------------------------------- 3Specific Safety Instructions -------------------------------------------------- 4Features--------------------------------------------------------------------------- 5Physical Features--------------------------------------------------------------- 6Setup------------------------------------------------------------------------------- 7Un-packing ---------------------------------------------------------------------- 7Proper Grounding--------------------------------------------------------------- 7Assembly ------------------------------------------------------------------------ 8Installing the Cutter-Head Guard ------------------------------------------- 8Installing the Pedestal Switch ----------------------------------------------- 8Operations and Adjustments --------------------------------------------- 9Basic Controls ------------------------------------------------------------------- 9Test Run -------------------------------------------------------------------------- 9Surface Planing ----------------------------------------------------------------- 10Edge Jointing -------------------------------------------------------------------- 10Bevel Cutting--------------------------------------------------------------------- 11Inspecting the cutter-heads -------------------------------------------------- 12Adjusting / Replacing Carbide Inserts ------------------------------------- 12Table Parallelism --------------------------------------------------------------- 13Setting Out-Feed Table Height---------------------------------------------- 14Setting In-Feed Table Height ------------------------------------------------ 14Parts Breakdown & Lists -------------------------------------------------- 15Base Parts Breakdown-------------------------------------------------------- 15Base Parts List ------------------------------------------------------------------ 16Table Parts Breakdown ------------------------------------------------------- 17Table Parts List------------------------------------------------------------------ 18Fence Parts Breakdown ------------------------------------------------------ 19Fence Parts List----------------------------------------------------------------- 20Cabinet Parts Breakdown ---------------------------------------------------- 21Cabinet Parts List--------------------------------------------------------------- 22Warranty ------------------------------------------------------------------------- 232

GENERAL SAFETY INSTRUCTIONSExtreme caution should be used when operating all power tools. Know your powertool, be familiar with its operation, read through the owner’s manual and practicesafe usage procedure at all times.‣ CONNECT your machine ONLY tothe matched and specific powersource.‣ ALWAYS wear safety glassesrespirators, hearing protection andsafety shoes, when operating yourmachine.‣ DO NOT wear loose clothing orjewelry when operating yourmachine.‣ A safe environment is important.Keep the area free of dust, dirt andother debris in the immediatevicinity of your machine.‣ DISCONNECT the power sourcewhen changing drill bits, hollowchisels, router bits, shaper heads,blades, knives or making otheradjustments or repairs.‣ NEVER reach over the table whenthe tool is in operation.‣ ALWAYS keep blades, knives andbits sharpened and properlyaligned.‣ NEVER leave a tool unattendedwhile it is in operation.‣ BE ALERT! DO NOT useprescription or other drugs thatmay affect your ability orjudgment to safely use yourmachine.‣ ALWAYS use push sticks andfeather boards to safely feed yourwork through the machine.‣ ALWAYS make sure that any toolsused for adjustments are removedbefore operating the machine.‣ ALWAYS keep all safety guards inplace and ensure their properfunction.‣ Always keep the bystanderssafely away while the machine isin operation.3

CT202-12” JointerSpecific Safety Instructions‣ Always lock the mobile base beforeoperating the machine.‣ Always use push blocks whenjointing stock that does not providea reasonable distance of safety foryour hands.‣ Never make cuts deeper than 1/8” ina single pass to prevent overloadingthe machine and to preventdangerous kickback.‣ Always make sure that the exposedcutter head behind the fence isguarded particularly when jointingnear the leading edge such as inrabbetting.‣ Always make adjustments with thepower OFF.‣ Maintain the proper relationship ofthe in-feed and out-feed tablesurfaces and the cutter head knifepath.‣ All operations must be performedwith the guards in place to ensuresafety.‣ Never back your work-piece into thespinning cutter-head.‣ Never allow your hands to passdirectly over the cutter head.‣ Always inspect your stock beforefeeding it over the cutter-head.‣ IF you are not familiar with theoperations of a jointer, you shouldobtain the advice and/or instructionsfrom a qualified professional.IMPORTANT: The safety instructions given above can not be complete because theenvironment in every shop is different. Always consider safety first as it applies toyour individual working conditions.4

JOINTERFEATURESMODEL CT202-12” JOINTER WITH SPIRAL CUTTER-HEADAs part of the growing line of Craftex woodworking equipment, we are proud to offer the CT202-12”Jointer with Spiral Cutter-Head. The Craftex name guarantees Craft Excellence. By following theinstructions and procedures laid out in this owner’s manual, you will receive years of excellentservice and satisfaction. The CT202 is a professional tool and like all power tools, proper care andsafety procedures should be adhered to.Motor: 3 HP, 220 Volts, Single Phase, 15 Amps3 ‘V’ Belts Drive. Max. Depth of Cut – 1/8” Max. Width of Cut – 12”Cutter-Head Type: Spiral Cutter-Head with German Made Carbide InsertsCutter Head Speed: 4950 RPM Number of Carbide Inserts: 60 Cuts per Minute – 19800 Table Size: 12-3/4” Width, 83-1/2” Length and Height (from floor) 31-11/16”Fence Size: 1 1/2” Width, 46-3/4” Length, 5-3/8” Height, 45 & 90 Degrees StopsDie Cast Metal Cutter-Head GuardAll Ball Bearing and Cast-Iron ConstructionPrecision Ground Cast Iron In-feed and Out-feedParallelogram BedsPowder Coated Body5” Dust Hood is included Carton Size: 89” x 30” x 40-1/2”Net Weight 890 lbsWarranty – 2 YEARS5

PHYSICAL FEATURESFence TiltHandleOut-FeedTableFenceFence TiltLockFenceLockON / OFF SwitchIn-FeedTableOut-feedTableLockDepthScaleDust HoodIn-FeedTableLockOut-FeedTable AdjustmentHandwheelCutter-headGuardIn-FeedTable AdjustmentHandwheel6

SetupTo setup the machine you need an assistantto help you. For the protection of your eyesboth of you need to have safety glasses. Theunpainted surfaces of the jointer are coatedwith rust prevention waxy oil and you will wantto remove this before you begin assembly.Use a solvent cleaner that will not damagepainted surfacesWhen setting up your machine, you willwant to find an ideal spot where yourjointer will most likely be positioned mostof the time. Consider your complete workenvironment as well as workingcomfortable with the jointer before placingyour machine in the ideal spot.UnpackingThe machine is properly packaged in awooden crate for safe transportation. Whenun-packing, carefully inspect the crate andensure that nothing has been damagedduring transit. Open the crate and check thatthe machine is in good condition. Themachine is heavy and you should use a forktruck or get assistance to move the machinefor safe moving method. You should alsoclean the cutter-head, in-feed and out-feedtables, and the fence before assembly andoperation.Proper GroundingThe machine is pre-wired to be used with a240-volts power supply. Ensure the cord isplugged into a grounded power outlet.To prevent possible electrical hazards, have aqualified electrician ensure that the line isproperly wiredMinimum working space for your planer240-Volts Outlet for the Jointer (CT202)7

AssemblyThe machine comes virtually fully assembledfrom the factory. You will only need to rotateand install the switch bar and assemble thecutter-head guard. See Figure1After you are done installing the guard, testthe guard by pulling it backward. See figure 3.If the guard doest not spring back over thecutter head: it means that the guard is notinstalled properly. Re-install it following thedirections above.Figure 1: Un-packing the jointerInstalling the Cutter-Head GuardTo install the cutter-head guard move thefence backward so that you have enoughspace. Then insert the cutter-head guardshaft and use the set screws to tight it. SeeFigure 2Figure 3: Cutter-head guard springing backover the cutter-headInstalling the Pedestal SwitchThe pedestal switch comes attached upsidedown to the machine. To install the switch,remove the screws that hold the switch bar tothe machine, and then rotate the switch bar90°. Now, attach the switch bar to the jointerwith the help of the screws and washers. SeeFigure 4Figure 2: Cutter-head guard installedThe guard is provided with spring so thatwhen it gets pulled backward, it spring backforward over the cutter-head.Figure 4: Rotating the pedestal switch 90°8

Operations & AdjustmentsBasic ControlsThe basic controls of the jointer are shown inthe figure below. Use this figure and read thetext to know what the basic controls of yourmachine are.DC BBasic Controls of the JointerA. On/Off button: Starts and stops thejointer.B. Fence Lock: Locks the fence so that itdoes not move forward or backwardduring any operation.C. Fence Tilt Lock: Locks the fence in yourdesired angle so that it does not moveduring the operation.D. Table Adjustment Wheels: Move thetable forward and backward.E. Table Lock: Locks the table to theposition you want.EATEST RUNOnce you have assembled your machinecompletely, then it is time for a test run tomake sure that the machine works properlyand is ready for operation.During the test run if there is an unusual noisecoming from the machine or the machinevibrates, there problem might be because ofthe following:1- Belts slapping cover2- V-belts worn or loose3- Pulley loose4- Motor mounts loose or brokenAfter you investigate and if you find that theproblem with your machine is one of theabove,1- Replace or realign the belts with amatched set2- Replace the belts with a new matchedset3- Realign or replace shaft, pulley,setscrew and key4- Tighten or replace the motor mountWARNINGBefore starting the jointer please makesure that you have read and understoodthe manual and you are familiar with thefunctions and safety features on thismachine. Failure to do this may causeserious personal injury9

Operations & AdjustmentsSurface PlaningWhen surface planing on a jointer make surethe stock is clean of nails, staples or anyother object. Set the cutting depth to 1/32”and make sure the fence is set to 90 degrees.Place the concave face of the stock flat on thein-feed table and run the jointer. Push thestock over the cutter head with the help ofpush blocks. See Figure 5Edge JointingEdge jointing is to make the edge of the stockflat and suitable for joinery or finishing. Toedge joint on the jointer make sure the stockis clean of nails, staples or any other object.Set the cutting depth to 1/16” & 1/8” andmake sure the fence is set to 90 degrees.Place the concave face of the stock flat on thein-feed table and run the jointer. Use pushblocks to push the stock over the cutter head.Repeat the same procedure until the edge ofthe stock is flat.Figure 5: Surface planing operation(Shown in use with 8” Jointer)IMPORTANTNever plane stock against the graindirection of the wood. It can cause a kickback or there is a possibility of tear-out onthe wood.Before planing stock always make surethat the stock is dry & clean and does nothave nails, staples or any other object onit.Do not joint stock having loose knots. Itcan cause a serious damage to the workpiece or injury to the operator.F igure 6: Edge jointing operation(Shown in use with 8” Jointer)IMPORTANTTo save your hands, always use pushblocks when surface planing on the jointer.If you fail to use push blocks, the cutterheadtouch your hand and can cause aserious injury to your hand.10

Operations & AdjustmentsBevel CuttingBevel cutting is the cutting operation to cut adesired angle on the edge of the work piece.To perform bevel cutting operation on ajointer, first of all make sure that the workpieceis dry, clean and free of nails or anykind of metal that can damage the cutterhead.It is recommended to set the cutting depthbetween 1/16” and 1/8” when doing bevelcutting.Now, set the fence to your desired angleand start the jointer. Use push blocks topush the stock over the cutter-head. If thestock is cupped, make sure to put theconcave face of the stock flat on the infeedtable. See figure 7The fence of the jointer can be set todifferent angles and it has a stop that canhold the fence in that position so that itdoest not move while operation.Figure 7: Bevel Cutting Operation(Shown in use with 8” Jointer)11

Operations & AdjustmentsInspecting the Cutter-HeadsThe cutter-heads are supposed to be at thesame height with each other and with the outfeedtable. If one of the carbide inserts ishigher than the others, you will get a poorresult while doing any cutting operation.To inspect the cutter-heads disconnect thejointer from the power source and remove thecutter-head guard so that you can haveaccess to the cutter-head.Now, take a straight edge and put it on theout-feed table so that it hangs over the cutterhead.Rotate the cutter head body and checkthe height of each carbide insert with the outfeedtable. The inserts should just touch thebottom of the straight edge. If the inserts areset too high or too low then they should beadjusted.Adjusting /Replacing Carbide InsertsThe carbide inserts get dull after sometimesand need to be adjusted or replacedoccasionally.To adjust or replace the carbide inserts,disconnect the machine from the powersource and remove the cutter head guard toexpose the cutter head with the carbideinserts.Figure 8: Removing the carbide insertsClean all the dust and debris on the cutterheadbody and on the insert and replace itwith a new one.IMPORTANT: Remember if the dust anddebris on the cutter-head body is notcleaned, it will make the insert out ofheight alignment and may result in poorcutting performance.The carbide insert has a square shape andthus it has four cutting edges. When one edgeof the carbide insert gets dull, simply rotate it90 degrees and you will get a new and freshcutting edge. When all four edges of thecarbide insert are used replace it with a newone.Now, take a hex key and loosen the screwson the carbide inserts that hold each carbideinsert to the cutter head body. See Figure 8IMPORTANT: The carbide inserts are verysharp and can cut your hand very easily.Be careful while adjusting / replacing them.Use gloves to prevent personal injury.Figure 9: Rotating carbide insert 90°12

Operations & AdjustmentsTable ParallelismFor the best cutting results, the in-feed andout-feed tables of the jointer must beparalleled to the cutter-head and to eachother.Now, place the straightedge halfway acrossthe in-feed table and halfway over the outfeedtable to adjust the in-feed table with theout-feed table. See Figure 11The tables of your jointer are adjusted in thefactory. Since table parallelism adjustment isa complex task so it is recommended to makesure if your table really needs to be adjustedbefore you start adjusting.To check the table parallelism, disconnect thepower to the jointer and remove the cutterhead guard. Now, loosen the out-feed tablelock, jam nuts and positive stop bolts (at theback of the jointer). Remove screws in the 4eccentric bushings located under the out-feedtable and loosen the set-screws. Take astraight edge and place it on the out feedtable so that it hangs over the cutter head.Turn the eccentric bushings and lower theout-feed table until the straight edge sits flaton the out-feed table and just touches thecutter head. Tighten the loosen screws. SeeFigure 10Figure 11: In-feed and Out-feed tableParallelismRemove the screws in the 4 eccentricbushings under the in-feed table and loosenthe screws underneath those set screws. Nowmake in-feed table parallel to the out-feedtable by turning the eccentric bushings underthe in-feed table. Once both tables areparallel, tighten the set screws.EccentricBushingEccentricBushingFigure 10: Adjusting out-feed table with thecutter-headFigure12: Eccentric bushings and set-screwslocation13

Operations & AdjustmentsSetting the Out-feed Table HeightThe height of the out-feed table must beequal to the height of the cutter-head knives.To adjust the out-feed table height, first of alldisconnect the jointer from power source.Remove the cutter-head guard and fence andloosen the out-feed table lock, the jam nutsand positive stop bolts located at the front andat the back of the machine.Now place a straightedge on the out-feedtable so that it hangs over the cutter-head.Lower the out-feed table until the straightedgeis 1/16” above the cutter-head body. SeeFigure-13Setting the In-feed Table HeightThe positive stop bolts located at the back ofthe machine allows you to adjust the height ofthe in-feed table.The recommended setting for the minimumdepth of cut is 1/32” and the maximum depthof cut is 1/8” for most of the operations.IMPORTANTDo not exceed 1/8"Do not exceed 1/8” cutper pass on the machine or kick-back andserious injury may occur.There are two positive stop bolts and eachbolt controls the top and bottom range of tablemovement. The jam nut is to lock the bolts inplace so that they do not move during theoperation. See Figure-14Figure13: Out-feed table HeightNow, tighten the out-feed table lock and thepositive stop bolts and the jam nuts located atthe back and front of the machine. Set theknife height to the new out-feed table height.Figure-14 Table positive bolts14

CT202-12” Jointer BaseParts Breakdown15

CT202-12” JointerBase Parts ListREF # PART# DESCRIPTION REF # PART# DESCRIPTION101 DJ30-101 GUARD102 DJ30-102 WARNING LABEL103 DJ30-103 WARNING LABEL104 GB2673 M8X16 FLAT HD SCR105 DJ30-105 SPECIAL WASHER106 GB80 M6X12 HEX SOC SET SCR107 DJ30-107 ADAPTOR108 DJ30-110 SPRING109 DJ30-108 SHAFT COLLAR110 GB80 M6X12 HEX SOC SET SCR111 DJ30-109 SHAFT112 DJ30-111A SCR.(LEFT THREAD)113 GB859 10MM LOCK WASHER114 DJ30-111 WASHER115 GB1096 C8X60 KEY116 DJ30-114 PULLEY117 A56” V-BELT118 GB70 M6X20 HEX SOC HD SCR119 DJ30-116 RH BEARING COVER120 6206Z BEARING121 DJ30-118 RH BEARING SUPPORT123 SPIRAL CUTTERHEAD127 DJ30-124 LH BEARING SUPPORT128 6204Z BEARING129 GB96 8MM FLAT WASHER130 DJ30-126A SCR.(LEFT THREAD)131 GB6170 M10 HEX NUT132 DJ30-127 LH BEARING COVER133 GB70 M6X20 HEX SOCK HD SCR134 GB5783 M10X150 HEX HD SCR135 GB80 M10X60 HEX SOC SET SCR136 DJ30-137 BASE137 GB80 M6X12 HEX SOC SET SCR138 97 FLAT WASHER139 DJ30-131 LOCK HANDLE140 DJ30-136 ECCENTRIC BUSHING141 DJ30-218 SPRING142 DJ30-219 SPRING143 GB859 10MM LOCK WASHER144 GB5783 M10X25 HEX HD SCR145 SHAFT SLEEVE146 DJ30-135 SHAFT147 POINTER148 GB97 5MM FLAT WASHER149 GB818 M5X10 CROSS PAN HDSCR150 GB5783 M10X50 HEX HD SCR151SPECIAL COLLAR152GB859 10MM LOCK WASHER153GB97 10MM FLAT WASHER154CLAMP155CLAMP PLATE156SWITCH PLATE157ST4.2X8 TAPPING SCREW158SWITCH159SWITCH BRACKET160GB70 M10X25 CAP SCREW161GB859 10MM SPRING WASHER162GB97 10MM WASHER16310MM HEX.KEY(10MM)1648MM HEX.KEY(8MM)1653MM HEX.KEY(3MM)166 OPEN END WRENCH(17-19MM)167 OPEN END WRENCH(12-14MM)168 OPEN END WRENCH(10-12MM)169LONG T-HEX.KEY(4MM)170 SPECIAL ADJUSTINGWRENCH16

CT202-12” JointerTable Parts Breakdown17

CT202-12” JointerTable Parts ListREF # PART# DESCRIPTION201 DJ30-201 OUTFEED TABLE202 DJ30-202 TABLE LIP203 GB859 10MM LOCK WASHER204 GB70 M10X35 HEX SOC HD SCR205 DJ30-205 SHAFT206 DJ30-206 INFEED TABLE207 DJ30-207 TABLE LIP208 GB70 M10X35 HEX SOC HD SCR209 GB859 10MM LOCK WASHER210 DJ30-210 RABBET LEDGE211 GB70 M10X30 HEX SOC HD SCR212 GB859 10MM LOCK WASHER213 DJ30-212 DEPTH LABEL214 GB827 2X4MM RIVET215 GB97 6MM FLAT WASHER216 GB M6X10 CHEESE HD SCR217 DJ30-215 DUST DEFLECTOR218 GB70 M5X25 HEX SOC HD SCR219 DJ30-217 BLOCK220 DJ30-220 PLATE18

CT202-12” JointerFence Parts Breakdown19

CT202-12” JointerFence Parts List301 DJ30-301 LOCK HANDLE302 DJ30-302 FLAT WASHER303 GB5783 M10X60 HEX HD SCR304 DJ30-304 FLAT WASHER305 GB6170 M10 HEX NUT306 DJ30-305 GUID BLOCK307 GB70 M4X15 HEX SOC HD SCR308 DJ30-307 HAND WHEEL309 GB80 M6X12 HEX SOC SET SCR310 DJ30-309 ADAPTER311 DJ30-310 BRACKET312 DJ30-311 GEAR SHAFT313 DJ30-312 GEAR COLUMN314 GB70 M10X30 HEX SOC HD SCR315 GB859 10MM LOCK WASHER316 DJ30-315 FLAT WASHER317 DJ30-316 FENCE SUPPORT318 DJ30-317 FLAT WASHER319 GB70 M10X25 HEX SOC HD SCR320 GB859 10MM LOCK WASHER321 GB70 M12X30 HEX SOC HD SCR322 GB859 12MM LOCK WASHER323 DJ30-322 FLAT WASHER324 DJ30-323 GUARD324 GB859 6MM LOCK WASHERA325 GB M6X12 HEX SOC PAN SCR326 GB5783 M8X55 HEX HD SCR327 GB6170 M8 HEX NUT328 DJ30-327 FENCE BRACKET329 DI30- BLOCK327A330 DJ30- FLAT WASHER327B331 GB5783 M8X25 HEX HD SCR332 DJ30- SLEEVE327D333 DJ30-328 LEFT BRACKET334 GB879 5X20 SPRING PIN335 GB923 M12 HEX NUT336 GB5783 M8X20 HEX HD SCR337 GB6170 M8 HEX NUT338 DJ30-333 PIN339 DJ30-334 SUPPORT340 DJ30-335 KNOB341 DJ30-336 HANDLE ROD342 GB6170 M12 HEX NUT343 DJ30-338 FENCE344 DJ30-339 REAR CLAMP345 DJ30-340 HANDLE346 DJ30-341 FLAT WASHER347 DJ30-342 SHAFT348 GB70 M10X25 HEX SOX HD SCR349 DJ30-344 RIGHT BRACKET350 GB6170 M8 HEX NUT351 GB5783 M8X35 HEX HD SCR352 GB80 M6X12 HEX SOC HD SCR353 DJ30-346 COLUMN COVER20

CT202-12” JointerCabinet Parts Breakdown21

CT202-12” JointerCabinet Parts List401 GB M6X18 HEX SOC PAN HD SCR402 DUST HOOD403 M6X10 DUST CHUTE COVER404 HEX SOC PAN HD SCR405 CABINET406 RUBBER WASHER407 GB818 M8X15 HEX SOC HD SCR408 PULLEY COVER409 ROD410 FLAT WASHER411 GB6170 M12 HEX NUT412 PLATE413 GB5783 M10X45 HEX HD SCR414 FLAT WASHER415 MOTOR415A GB1096 C5X45 KEY416 MOTOR PULLEY417 GB80 M10X16 HEX SOC HD SET SCR418 MOTOR BRACKET419 GB6170 M12 HEX NUT420 GB6170 M10 HEX NUT421 CROSS PAN HD SCR422 HANDLE ASSY423 ACCESS DOOR424 GB923 M6 SPECIAL NUT425 LATCH426 FLAT WASHER427 HEX NUT428 SLEEVE429 GB70 M10X25 HEX SOC HD SCR430 GB93 10MM LOCK WASHER431 SMALL STRAIN RELIEF432 GB70 M6X10 CROSS PAN HD SCR433 GB97 6MM FLAT WASHER434 MAGNETIC SWITCH434A GB818 CROSS PAN HD SCR M5X20435 SWITCH PLATE436 GB97 5MM FLAT WASHER437 GB6170 M5 HEX NUT22

WARRANTYCRAFTEX 2 YEAR LIMITED WARRANTYCraftex warrants every product to be free from defects in materials and agrees to correct such defects whereapplicable. This warranty covers two years for parts and 90 days for labour (unless specified otherwise), to theoriginal purchaser from the date of purchase but does not apply to malfunctions arising directly or indirectlyfrom misuse, abuse, improper installation or assembly, negligence, accidents, repairs or alterations or lack ofmaintenance.Proof of purchase is necessary.All warranty claims are subject to inspection of such products or part thereof and Craftex reserves the right toinspect any returned item before a refund or replacement may be issued.This warranty shall not apply to consumable products such as blades, bits, belts, cutters, chisels, punchesetceteras.Craftex shall in no event be liable for injuries, accidental or otherwise, death to persons or damage to propertyor for incidental contingent, special or consequential damages arising from the use of our products.RETURNS, REPAIRS AND REPLACEMENTSTo return, repair, or replace a Craftex product, you must visit the appropriate Busy Bee Tools showroom or call1-800-461-BUSY. Craftex is a brand of equipment that is exclusive to Busy Bee Tools.For replacement parts directly from Busy Bee Tools, for this machine, please call 1-800-461-BUSY (2879), andhave your credit card and part number handy.• All returned merchandise will be subject to a minimum charge of 15% for re-stocking and handling with thefollowing qualifications.• Returns must be pre-authorized by us in writing.• We do not accept collect shipments.• Items returned for warranty purposes must be insured and shipped pre-paid to the nearest warehouse• Returns must be accompanied with a copy of your original invoice as proof of purchase. Returns must be inan un-used condition and shipped in their original packaging a letter explaining your reason for the return.Incurred shipping and handling charges are not refundable.• Busy Bee will repair or replace the item at our discretion and subject to our inspection.• Repaired or replaced items will be returned to you pre-paid by our choice of carriers.• Busy Bee reserves the right to refuse reimbursement or repairs or replacement if a third party without ourprior authorization has carried out repairs to the item.• Repairs made by Busy Bee are warranted for 30 days on parts and labour.• Any unforeseen repair charges will be reported to you for acceptance prior to making the repairs.• The Busy Bee Parts & Service Departments are fully equipped to do repairs on all products purchased fromus with the exception of some products that require the return to their authorized repair depots. A Busy Beerepresentative will provide you with the necessary information to have this done.• For faster service it is advisable to contact the nearest Busy Bee location for parts availability priorto bringing your product in for repairs.23