Cam4mobile 10 - CMS Ware*Ever

Cam4mobile 

Device Manual 

(English) Version 1.38

HeiTel Digital Video GmbH 

Cam4mobile 

Device Manual 

Cam4mobile 3

Cam4mobile Device Manual 

Molfsee, 2009-01-27 

Item No.: 8.3150-E 

Limited Warranty 

This handbook of the HeiTel Digital Video GmbH documents the current technical 

state of the described products. We attempt to describe them as thoroughly and 

explicitly as possible to make working with our products as simple as possible. This 

manual may nevertheless include technical inexactitudes and misprints. Due to the 

speed of technological development, we reserve the right to include technical 

alterations and developments without special advance notice. 

HeiTel therefore does not make any warranty with respect to this manual or the 

continuing validity of these texts. 

Furthermore, HeiTel is not liable for any loss or misuse of information resulting from 

the use of this manual. In particular, HeiTel is not liable for any damages such as 

financial losses or delayed or terminated business resulting from the use or misuse 

of this manual, even if HeiTel or a representative of HeiTel was made aware of the 

possibility of such damage. Our legal liability for compensation for intent or 

culpable negligence are not affected. 

HeiTel does not accept any liability for details in this manual concerning the 

freedom to use commercially protected rights (trademarks, patents, registered 

designs, etc.). The rights to trade marks, trade names, proprietary names and article 

names reproduced in this manual are reserved and are protected by the relevant 

laws governing trade names, patents, registered designs and industrial designs. 

This documentation may not be copied, translated, duplicated or transferred in any 

other way to electronic media or any other device, either completely or partially, 

without previous written permission from HeiTel. 

The general terms of delivery and payment and the terms of licence of HeiTel are 

valid for the purchase and usage of this software. 

If any of these regulations are or become invalid due to legal reasons, then the 

remainder remain valid nevertheless. 

Printed in Germany 

© Copyright 2009 by HeiTel Digital Video GmbH, Molfsee 


Stuthagen 25 

24113 Molfsee 

Germany 

Internet: www.heitel.com 

E-Mail: info@heitel.com 

4 Cam4mobile

Contents 

1 How to use this manual ........................................................... 7 

Conventions ................................................................................................ 7 

2 Introduction ..................................................................................... 9 

3 System description ..................................................................... 11 

3.1 Included in delivery .............................................................................. 11 

3.2 Accessories ............................................................................................ 11 

3.3 Warranty ................................................................................................ 12 

3.4 Mounting and setting up ................................................................... 12 

General safety information ........................................................................ 12 

Electrical safety .......................................................................................... 13 

3.5 System environment ........................................................................... 14 

Overview of software for operation, alarm verification, and configuration . 14 

Compatibility of software versions ............................................................. 14 

3.6 Controls, indicators, and ports ......................................................... 15 

Front view and description ........................................................................ 15 

Rear view and description .......................................................................... 17 

3.7 Pin assignment and functionality ..................................................... 19 

12 / 24 pin terminal block power supply .................................................... 19 

24 / 30 pin terminal block ......................................................................... 22 

Control inputs, error relay, tamper protection ............................................ 24 

Ethernet interface ...................................................................................... 25 

Modem/null modem .................................................................................. 25 

Terminal Transp. data/Control interface ..................................................... 27 

Audio connections Cam4mobile ............................................................... 29 

3.8 Removable hard disk ........................................................................... 30 

3.9 Device reset ........................................................................................... 34 

4 Commissioning ............................................................................. 35 

4.1 First steps ............................................................................................... 35 

4.2 General configuration information .................................................. 36 

5 Description of Site Archive features .............................. 39 

5.1 Storage concept ................................................................................... 39 

Advantages of the multi-track recording process ....................................... 39 

Camera tracks ........................................................................................... 39 

Recording modes ...................................................................................... 41 

Continuous recording ................................................................................ 42 

Event triggered recording .......................................................................... 45 

5.2 Log File ................................................................................................... 47 

Log file command overview ....................................................................... 48 

6 PTZ control ...................................................................................... 53 

PTZ functions ............................................................................................ 53 

Camera remote control interface ............................................................... 54 


6.1 Enhanced features ............................................................................... 55 

Control file R01 ......................................................................................... 55 

6.2 Camera system (PTZ protocols) overview ....................................... 56 

7 Web Server ...................................................................................... 57 

8 Cam4mobile Technical Data ............................................... 61 

9 Factory settings ............................................................................ 63 

General settings Part 1/2 ........................................................................... 63 

Connections .............................................................................................. 63 

Camera-specific settings ............................................................................ 63 

Alarm ........................................................................................................ 63 

Site Archive ............................................................................................... 64 

General settings Part 2/2 ........................................................................... 64 

Extras ........................................................................................................ 64 

Interface specifications .............................................................................. 65 

Declaration of electromagnetic conformity ................................................ 66 

Declaration of electromagnetic conformity in motor vehicles ..................... 67 

Declaration of conformity concerning resistance to shock and vibration ..... 68 

Used equipment disposal ........................................................................... 69 

10 Troubleshooting .......................................................................... 71 

What to do in the event of malfunctions / sabotage .................................. 71 

General errors ........................................................................................... 72 

No null modem connection possible .......................................................... 72 

Error diagnosis for direct connections by null modem cable ....................... 73 

No remote transmission possible ............................................................... 73 

Image display errors .................................................................................. 73 

11 Supplement .................................................................................... 75 

11.1 Chronologic Cam4mobile firmware history .................................. 75 


1 How to use this manual 

Version 

creation date 

Supplementary 

Manuals 

Conventions 


This manual provides information on all features of Cam4mobile. A step-bystep 

walkthrough will acquaint you with the transmission and recording 

features. All you need is Cam4mobile and a PC or laptop with 

CamControl LITE or CamControl PRO software. 

This manual describes Cam4mobile version v1.38. It was compiled in January 

2009. As part of continuous product development Cam4mobile firmware is 

in the process of perpetual enhancement. See the installation CD or our 

website (www.heitel.com) for the current firmware version. 

Find information that could not be included in the manual at the time of 

printing at the end of the manual in chapter "Supplement" (see 

“Supplement” on page 75). 

Perform setup conveniently with CamControl LITE or CamControl PRO 

software. Please read the notes on setup in the respective software manual. 

The description of offline hard disk evaluation by PC is included in software 

manual CamControl PLAYER software. The software manuals are available 

on the installation CD in several languages and as a PDF file (online 

documentation). 

In case you opted for an Audio Card please refer to the information in the 

installation instructions for the module as well. 

Highlighting Text referring to product names, dialog windows, buttons or illustrations is 

printed in bold face (e.g. Cam4mobile, ENTER, OK, Connect). 

Comments and special instructions are placed in grey boxes. Additional 

exclamation marks (see left) indicate information of special importance. 

Orientation Key words and program symbols on the left will help you find your way 

around and make it easier to get back to sections already read. 

We thank you for using this hardware product and we hope that you will be 

satisfied with our services. 




2 Introduction 


Thank you for choosing a HeiTel security product. We use only high-quality 

components that meet the most stringent security requirements in our 

devices. They guarantee years of trouble-free operation. Cam4mobile is 

cased in a robust steel housing. It is suited to vehicle mounting, wall 

mounting and desk mounting. Years of experience in developing and 

manufacturing CCTV software and hardware have resulted in a well thoughtout 

and reliable product designed for a wide range of applications. 

Cam4mobile in brief Cam4mobile is a hardware platform especially designed for CCTV 

application, featuring digital picture transmission, picture recording, remote 

evaluation, and integration into superordinate control centre systems. 

Features at a glance ■ Transmission and digital storage with 4 or 10 video inputs 

■ Resolution individually adjustable to up to 720 x 288 pixels 

■ Integrated Multi-Unicast server simultaneously supporting up to 6 IP 

connections, or 5 IP and 1 dialup connection. If the Web Server is used, 

one of these six standard connections is dropped in favour of up to four 

additional Web browser connections. 

■ Precision timing recording of pre-alarm images, individually adjustable to 

camera and event 

■ Event-triggered dialup by alarm contact, motion detection, technical 

alarm, and routine call 

■ Perfected for alarm verification and unique conformity with control centre 

applications 

■ Audio recording and transmission 

■ Integrated interfaces for network, PTZ control, data transmission, and 

system integration 

■ Extensive remote control functions to control lighting, barriers, alarms, 

doors, and any relay-controlled devices 

■ Continuous recording on integrated removable hard disk with adaptive 

multi track management and motion or contact controlled recording 

controlled by timer with calendar feature 

■ Multi-criteria evaluation of hard disk recordings by IP and/or dialup 

connection, and in offline mode with PC adapter kit 

■ Live image replication and stored image playback parallel to background 

recording 

■ Compact design, suitable for vehicle mounting, wall mounting and desk 

mounting 

Models There are two Cam4mobile model versions: 

■ Cam4mobile 4 with 4 video inputs 

■ Cam4mobile 10 with 10 video inputs 



Functional units Cam4mobilee consists of the following functional units: 

■ Video multiplexer with 4 or 10 video inputs 

■ Image optimised conditional refresh compression based on M-JPEG 

■ Digital recording on integrated removable hard disk with adaptive multi 

track management for up to 10 camera tracks 

■ Digital transmission of live or stored images by IP or dialup connection 

■ Remote configuration and maintenance by IP and/or dialup connection 

■ Adaptive alarm management for control inputs. Motion detection for 

automatic dialup and recording control 

■ System and video signal monitoring 

■ Camera and relay control 

■ Timer control with calendar feature 

■ Analog video output for manual switching, sequencer operation, and 

alarm switching 

Cam4mobile options All options for the Cam4mobile can be conveniently integrated into 

yourCam4mobile unit or combined with your Cam4mobile. All modules 

and external adapters are ready for plug-in. Refer to chapter "System 

description" for more information (see “Accessories” on page 11). 

10 Cam4mobile

3 System description 

3.1 Included in delivery 

3.2 Accessories 

Hard disks and 

accessories 


System description provides you with an overview of your Cam4mobile and 

of the operating requirement for Cam4mobile. This chapter provides 

information on mounting, security advice as well as information on the device 

and the ports. 

Component Cam4mobile Cam4mobile 

Cam4mobile basic device x x 

Crossover network cable x x 

USB connection cable x x 

TTX-20 spanner 

(locking the front plate) 

x x 

Keys to lock the hard disk 

Installation CD including all 

x x 

required software packets and 

software manual in online format 

x x 

Cam4mobile device manual x x 

Please ensure that all listed components are included in the package. Please 

contact your dealer in case of missing, incorrect, or damaged components. 

Please keep the original packing, if convenient. This packing will facilitate 

return of the product. 

■ Frame mounted removable hard disk with 120 or 250 GB capacity 

■ PC Kit CamDisc USB: External USB adapter for independent device 

evaluation of CamDisc removable hard disks 

It is essential that you observe the information provided in chapter 

"Removable Hard Disk"(see “Removable hard disk” on page 30). 

Mountable module ■ Audio Card: Audio module for bidirectional transmission of digital audio 

signals in voice quality 

The installation instruction for on-site installations is provided for the audio 

module. 

External adapters ■ Dialup adapter for integration into public and private networks (PSTN/ 

POTS, GSM, HSCSD) 



Mounting kit ■ CamMount Kit: Two-part mounting plate for vertical or horizontal 

installation in vehicles, including strain relief 

3.3 Warranty 

HeiTel guarantees proper operability of devices and accessories in accordance 

with the General Terms and Conditions. Not covered is damage caused by 

■ non-compliance with the instructions provided in this manual, 

■ inappropriate use, storage, or operation, 

■ changes to devices not authorised by HeiTel, 

■ use of components or accessories not approved by HeiTel, 

■ opening the device housing, or any kind of inappropriate intervention. 

3.4 Mounting and setting up 

General safety information 

Refer to our current price list for the respective part numbers. 

Cam4mobile is designed for use in specific ambient conditions. Conditions 

deviating from these can cause damage to the device, or to the recorded 

data. Warranty will be voided in this case. Please maintain the ambient 

conditions described below when using your Cam4mobile device. 

■ Make sure to carefully read and understand this manual before operating 

the device. 

■ Avoid humidity or dust, extreme temperature fluctuations, or strong 

magnetic fields. 

■ The operating temperature for Cam4mobile is between +5°C and +50°C. 

■ Provide sufficient ventilation. Do not block vents. Provide sufficient air 

circulation for vehicle or cupboard installations. 

■ Never expose the device to direct sunlight. Keep it well away from other 

sources of heat (radiators, etc.). 

■ Installation orientation: vertical, horizontal, with a deviation of not more 

than ±5°. 

■ It is essential that you maintain the required ambient conditions for 

outdoor installations. Protect the device against atmospheric influence. 

■ Always switch Cam4mobile off before removing or inserting a hard disk. 

■ Wait for at least 10 seconds after switching off the device before turning it 

on again. 

■ Ensure that the supply voltage remains within the permitted range (8 to 

36 V DC) in all operating modes. 

■ Select an installation site protected against burglary and vandalism. Ensure 

unrestricted ventilation. 

■ Make sure that specification limits are not exceeded when connecting 

external devices. 


Electrical safety 


■ Ensure that cameras that are powered via Cam4mobile meet the device 

specifications of 12 V DC at a maximum power consumption of 350 mA 

per camera. 

■ Always make sure that your hands are completely dry before touching 

Cam4mobile, cables, or sockets. Never touch these with wet hands. 

■ When you disconnect the device from the power supply, release the supply 

line by pulling the power plug. Never pull at the cable. 

■ If water or any other liquid enters the device, immediately disconnect the 

power supply. Have the device checked by customer service. 

■ The device contains no components that can be adjusted or repaired by 

the user. The device housing must never be opened ever. 

■ Only authorised staff may open the housing for installing Audio Cards. 

The instructions in the included manuals must be observed. 



3.5 System environment 

Overview of software for operation, alarm verification, and configuration 

Compatibility of software versions 

Cam4mobile is a standalone unit. Once installed and configured, it reacts to 

events, records these on a continuous or on an event-triggered basis, 

transmits video and/or audio data, alarms to local and remote receiver units, 

records audio data, and additionally logs protocols locally. Only one of the 

following software packets, developed by HeiTel especially for CCTV 

applications, is required for the PC based receiver/evaluation unit. 

■ CamControl LITE (part of Cam4mobile delivery) 

software for operation, alarm verification, and configuration for single 

workstations with up to 2000 transmitters Cam4mobile, CamDisc, 

CamTel and/or CamLine. The CamControl LITE software is used for 

setting up the Cam4mobile. 

■ CamControl PRO 

software for operating, alarm verification and configuration of single 

workstation applications. Enables simultaneous viewing of up to 

4 transmitters. Maximum 2000 transmitters (Cam4mobile, CamDisc, 

CamTel and/or CamLine). 

■ CamControl PLAYER (included in Cam4mobile delivery) 

software for replay and evaluation of Cam4mobile, CamDisc and PC 

archives, and integral part of CamControl LITE and CamControl PRO. 

PC Kit CamDisc USB - external USB adapter - enables hard disk evaluation 

in offline mode. 

Information on other software solutions, in particular for integration into 

higher-level control centres such as HeiTel's Event Management System 

(EMS), is available on request. 

Ensure compatibility of CamControl software with your Cam4mobile. The 

table below provides an overview: 

Software compatible from version 

CamControl LITE v3.66 

CamControl PRO v3.67 

CamControl PLAYER v3.34 

PC requirements Please refer to the appropriate CamControl software manual for PC 

hardware and software requirements 


3.6 Controls, indicators, and ports 

Front view and description 

Item Labeling/description Function 

1 2 3 4 5 

Cam4mobile 4 



12 

1 2 3 4 5 

6 

7 

8 

9 

10 

Cam4mobile 10 

12 

6 

7 

8 

9 

10 

13 


13 

11 


Cam4mobile will be initialised after switch on. Depending on configuration, 

this may take up to 90 seconds. Avoid switching on immediately followed by 

switching off. This may lead to loss of data. Only switch off the device after 

operating mode (i.e. after initialisation) has been reached. 

1 LED Power - green The illuminated LED indicates that the device is switched on. 

2 Pushbutton Reset, not 

labelled 

Delete user specific passwords and user names by pressing pushbutton Reset 

(e.g. with the tip of a ball point pen) for 10 seconds, until LED Power starts 

flashing. Subsequently Cam4mobile will be restarted automatically. No other 

passwords or setup data will be deleted besides user passwords. 

11



3 V1 - V4 for 

Cam4mobile 4, 

V1 - V10 for 

Cam4mobile 10, 

LEDs - yellow 

4 Pushbutton V out - 

black 

An illuminated LED in combination with illuminated LED Error (5) indicates 

video signal failure of the respective video input. 

Tip: Deactivate unused camera inputs using device settings. 

An LED chaser light from left to right indicates hard disk initialisation. 

Pushbutton for manual control of video output (V out). Individually switch 

cameras, or start and stop predefined camera sequences, depending on 

configuration. This feature is only available if a camera sequence has been 

programmed. 

1. Press pushbutton V out to stop a camera sequence. The camera 

currently switched on will remain active as long as the pushbutton is 

pressed. 

2. Releasing the button restarts the camera sequence with a delayed 

switch to the next camera in the sequencer list. 

3. Switch sequencer cameras manually by: Stopping the sequence as 

described under 1. Briefly release the pushbutton and press again to 

switch to the next camera. Release the pushbutton and keep it 

released to activate sequencer mode. 

5 LED Error - red An illuminated red LED indicates malfunctions, such as system errors or video 

signal failure. Viewing the Cam4mobile Logfile resets the indicator. You can 

configure the onboard Cam4mobile relays so that the error will also activate 

a relay. 

6 LED Online - blue An illuminated LED indicates an online connection. 

7 LED Live - blue Flashing up of LED Live during online connection indicates ongoing picture 

transmission. The interval is determined by the image rate, which in turn is 

defined by connection speed (bit rate) and the Cam4mobile operating mode. 

8 LED Record - blue An illuminated LED Record indicates hard disk access caused by image write 

operations and system access, like transmission of date and time data. 

9 LED Armed (alarm 

enabled) - yellow 

Indicates the alarm enable status of Cam4mobile. An illuminated LED Armed 

(alarm enabled) indicates alarms being forwarded to receiver units, 

depending on device configurations. The alarm enable status has no impact 

on picture recording. 

10 LED Alarm - red An illuminated Alarm LED during alarm processing indicates the 

Cam4mobile alarm status. An alarm may require confirmation by several 

receivers, depending on device configuration. 

11 USB port USB direct connection to the CamControl receiver unit (minimum 

requirement: firmware 1.58 and CamControl LITE 3.76 or 

CamControl PRO 3.76 

12 Removable hard drive 

panel 

13 Panel screw connection Panel is secured using a screw. 

The removable hard drive for video recordings is located behind this panel. It 

is essential that you observe the information provided in chapter "Removable 

hard disk" (see “Removable hard disk” on page 30). 


Rear view and description 

8-36V DC in 

Main Timer 

NC 


V 1 in V 2 in V 3 in V 4 in V out 

8-36V DC in 

Main Timer 


1 V1 in - V4 in for 

Cam4mobile 4, 

V1 in - V10 in for 


1 

1 

4 

5 

NC 

4 x 12VDC, 350 mA 

Camera supply 

Camera supply 10 x 12VDC, 350 mA 

Modem/Nullmodem 

Connector assignment Cam4mobile 4 and Cam4mobile 10 


Ethernet 

NC 

Ethernet 

NC 

RS-232 

Line in 

Line in 

Line out 

Transp.data/Control interface 

9 10 11 

V 1 in V 2 in V 3 in V 4 in V 5 in V 6 in V 7 in V 8 in V 9 in V 10 in V out 

4 

5 


6 

7 


6 

7 

8 

8 


RS-232 

2 

2 

Line in 

Line in 

Line out 


3 

3 

9 10 11 

Video input 1-4/10: BNC sockets for connecting colour or B/W video. 

Switching between CCIR/PAL and EIA/NTSC mode is automatic. 

2 Line in BNC socket: Direct connection of an audio source with line level output 

(optional). 

Note: Pin assignment is detailed in section "Pin assignment and 

functionality" (see “Audio connections Cam4mobile” on page 29) 

3 V out Video output: Analog video output with video switch and/or sequencer 

feature, e.g. for direct connection of a video monitor. 

4 12 or 24 pin 

terminal block 

Terminal block with screw type terminals: Connections for Cam4mobile 

power supply including timer function and for the power supply of four / 

ten vehicle cameras. 


functionality" (see “12 / 24 pin terminal block power supply” on page 19)



5 24 or 30 pin 


Terminal block with screw type terminals: PTZ control interfaces, control 

inputs, relay outputs 


functionality" (see “24 / 30 pin terminal block” on page 22) 

6 Ethernet Socket RJ-45: Ethernet interface (10/100 MBit/s) (see “Ethernet interface” 

on page 25) 

7 NC Not connected 

8 Modem/null modem 9 pin sub D plug: Serial interface to (RS-232) for direct connection of 

external modems (GSM, GPRS, HSCSD, UMTS/3G), or of PC with HeiTel 

null modem cable. 


functionality" (see “Modem/null modem” on page 25) 

9 Transp. data/ 

control interface 

9 pin Sub-D plug: Transparent data interface (RS-232) for bidirectional 

transmission of serial data between Cam4mobile and CamControl 

receiver unit. The interface is prepared for IBIS functionality and serial 

remote control of certain Cam4mobile features. 


functionality" (see “Terminal Transp. data/Control interface” on page 27) 

10 Line in Jack socket: Direct connection of an audio source with line level output 

(see “Audio connections Cam4mobile” on page 29) 

11 Line out Jack socket: Direct connection of an audio source with line level input (see 

“Audio connections Cam4mobile” on page 29) 


3.7 Pin assignment and functionality 

Pin 


General All terminals are pluggable. It is recommended to remove the screw type 

terminal for wiring, especially of the terminal blocks. This makes wiring of 

incoming and outgoing lines more convenient. The screw type terminals are 

grouped by functionality. 

Screw all the screw-type terminals and the RS-232 plug-in connection in 

such a way that they will not be loosened by external influences such as 

vibrating or shaking. 

12 / 24 pin terminal block power supply 

Labeling/ 

description 

Type Function 

1 + Main, + The permissible supply voltage is 8 to 36 V DC. Ensure that the supply 

voltage remains within the permitted range in all operating modes. 

The typical power consumption of Cam4mobile during operation is 

10 W (without vehicle cameras). 

2 ⊥ 

Main, 

ground 

Note: When the onboard power supply is switched on, Cam4mobile 

initialises. Depending on configuration, this may take up to 90 

seconds. Cam4mobile starts recording images after initialisation. 

It is essential that you observe the information provided in the 

following section (see “Notes on supply voltage” on page 20) 

3 + Timer, + The permissible timer voltage is 8 to 36 V DC. Ensure that the supply 

voltage remains within the permitted range in all operating modes. 

4 ⊥ 

Timer, 

ground 

It is essential that you observe the information provided in the 

following section (see “Notes on supply voltage” on page 20) 

5 

to 

12 

13 

to 

24 

+ Output, 

12 V DC 

⊥ 

Output, 

ground 

+ Output, 

12 V DC 

⊥ 

Output, 

ground 

Four connection pairs for the vehicle cameras' power supply. Each 

camera can be charged with max. 350 mA. 

Cam4mobile 10 only: Six additional connection pairs for the vehicle 

cameras' power supply. Each camera can be charged with max. 

350 mA. 



Notes on supply voltage 

Warning 8-36V DC in When you are wiring the supply voltage for your 

Main Timer Cam4mobile, make absolutely sure of correct polarity. 

Voltage reversal will lead to the destruction of your device! 

Wiring variations The following wiring variations are possible for operating Cam4mobile: 

■ With Timer: When the onboard power supply is switched off, 

Cam4mobile continues running for about 10 minutes. 

(Connect Main + with the "unswitched supply" contact and Timer + with 

the "switched plus" / "ignition plus" contact of your vehicle.) 

■ No Timer: Cam4mobile is switched off immediately with the onboard 

power supply. 

(Connect Main + and Timer + to the "switched plus" / "ignition plus" 

contact of your vehicle.) 

with Timer no Timer 

8-36V DC in 

Main Timer 

Battery 

8-36V DC in 

Main Timer 

Battery 


Internal timer 

settings 


The timer behaviour can also be influenced via a DIP switch on the back panel 

circuitboard inside the device where there is a timer circuit. 

DIP 1 2 3 4 Time 

ON ON - - OFF 

OFF ON - - 5 seconds 

ON OFF - - 15 seconds 

OFF OFF - - 30 seconds 

- - ON ON OFF 

- - OFF ON 5 minutes 

- - ON OFF 10 minutes 

- - OFF OFF 20 minutes 

Standard settings for the 

DIP-switches 

ON ON ON OFF 

Switch on 

delay 

Switch off 

delay 


ON 

1 

2 

3 

4


Pin 

24 / 30 pin terminal block 

Labeling/ 

description 

1 RS-485– Serial 

(D–) 

2 RS-485+ Serial 

(D+) 

Type Function 

Use this terminal to connect up to 10 remote control cameras or other 

compatible devices with RS-485/RS-422 interfaces. Refer to Chapter 

"PTZ Control" (see “PTZ control” on page 53) for a list of devices/ 

camera systems and information on the respective device drivers/ 

protocols. 

3 Ground Common ground for all inputs of type "control input" 

4 RS-232 Tx Serial 

TxD 

5 RS-232 Rx Serial 

RxD 

Use this terminal to connect 1 remote control camera or one other 

compatible device with RS-232 interface. Refer to Chapter "PTZ 

Control" (see “PTZ control” on page 53) for a list of devices/camera 

systems and information on the respective device drivers/protocols. 


7 Al a/d Control 

input 

8 V out Control 

input 

9 Al in Control 

input 

10 Aux in1 Control 

input 

11 

to 

15 

⊥ 

⊥ 

Control in 1-2 for 




Control 

input 

16 - Not connected 

NC 

17 - Not connected 

Arm/Disarm input for enabling/disabling dialup to a CamControl 

receiver PC, controlled by "Control in", "Al in", and "Motion 

Detection". 

Pushbutton for manual control of video output (V out). Switch 

cameras individually, or start and stop predefined camera sequences, 

depending on configuration. This feature is only available if a camera 

sequence has been programmed. 

1. For stopping camera sequences, control inputs must be 

switched to ground. The camera currently switched on will 

remain active as long as the pushbutton is pressed. 

2. As soon as the control input is switched to high resistance, the 

camera sequence is started with a delayed switch to the next 

camera in the sequencer list. 

3. Switch sequencer cameras manually by: Stopping the sequence 

as described under 1. To switch on the next camera, briefly 

switch the control input to high resistance and then again to 

ground. To activate sequencer mode, keep the control input 

switched to high resistance. 

Alarm input for dialup with automatic switching of video input 1 

(V1 in) to a CamControl receiver unit. 

Note: The operation of this input always depends on the status of arm/ 

disarm input "Al a/d" 

Tamper input for dialup with automatic switching of video input 1 

(V1 in) to a CamControl receiver unit. 

Note: The operation of this input is independent of the status of the 

arm/disarm enable input "Al a/d" 

Camera control inputs for external contact triggered recording and/or 

selective dialup to a CamControl receiver unit for video inputs 1 and 

2 or 1 to 5. These control inputs can be used for event recording as 

well as for event optimised permanent long-term recording. 


Pin 

Pin assignment 



18 R1 [Common] Relay Device configuration allows you to allocate the following functions to 

19 R1 [normally open] Relay 

any relay: 

■ Manual remote control with CamControl LITE, CamControl PRO 

20 R1 [normally closed] Relay or CamControl CLIENT distinguishing between switch and 

21 

22 

R2 [Common] 

R2 [normally open] 

Relay 

Relay 

pushbutton functions 

■ Switching to at least one CamControl receiver unit with active 

online connection 

23 R2 [normally closed] Relay ■ Error relay 

24 Aux in2 Control 

input 

Auxiliary input 2: Reserved 


26 

to 

30 

Labeling/ 

description 

⊥ 


Cam4mobile 4; 

Control in 6-10 for 


Type Function 

Control 

input 

Camera control inputs for external contact triggered recording and/or 

selective dialup to a CamControl receiver unit for video inputs 3 and 

4 or 6 to 10. These control inputs can be used for event recording as 

well as for event optimised continuous recording. 


1 

16 

NC 


1 

16 

NC 


15 

30 

15 

30


Control inputs, error relay, tamper protection 

Control inputs ■ Depending on control input function and on device configuration, events 

can be triggered by active switch normally open, active switch normally 

closed, edge control, or permanent contact. 

Activation of the 

control inputs and 

input circuit 

■ In principle, control inputs must be switched to ground. Use the ground 

terminals labelled ⊥ on the device, or the ground terminals of the 

terminal block labelled "common ground for all inputs of type control 

input" in the table above. 

■ Status changes at the control inputs - closing and opening of the contact - 

must have a duration of at least 500 ms to allow for positive detection by 

the device and distinction from "swish contacts". 

The Cam4mobile device has control inputs with optocouplers. These inputs 

do not, however, have galvanic separation from the operating voltage of the 

device. 

Depending on the configuration, these can be activated by "Normally closed" 

or "Normally opened" contacts. 

The control inputs must always be activated such that they are potentialfree! 

Input circuits of the control inputs 

Activation with 

"Normally closed" 

Circuit 

external internal 

Ub (5V) 

820 Ohm 

0V 

Activation with 

"Normally opened" 

Circuit 

external internal 

Ub (5V) 

820 Ohm 

24 Cam4mobile 

0V


Error relay The device configuration allows designation of integrated relays as error 

relays in order to report certain operating states or malfunctions using dry 

contacts. The status of the error relay then always corresponds to the status 

of the Error LED on the front of Cam4mobile: 

■ Error if LED on, then error relay energised 

■ No error, if Error LED off, then error relay de-energised 

Examples for possible errors reported by error relay: 

■ Recording underrun (images are overwritten too early) 

■ Recording overrun (insufficient allocated storage) 

■ Storage warning threshold reached 

■ Hard disk error (not locked, removed, or faulty) 

■ Hardware error (e.g. faulty DSP, video decoder, or clock module) 

■ Video signal failure (faulty camera or video cable), low contrast image (e.g. 

caused by lens cover) 

■ Remote connection (triggered by alarm or routine call) cannot be 

established 

For a detailed list of error messages that can trigger the error relay, refer to 

chapter "Log file". Viewing the Log File automatically causes reset of the 

error message; the error relay is de-ernergised and Error LED goes out. Refer 

to the manual of the respective CamControl software for more information 

on log file configuration and evaluation. 

Tamper protection The error relay is pulled in idle - no error. Therefore the error relay can be used 

as tamper detector, as it automatically falls off in the event of power failure 

(e.g. caused by cut power lines). Depending on the error relay wiring, an 

interruption of the relay line itself can be reported as well. 

Ethernet interface 

Modem/null modem 

There is a theoretical possibility that tamper protection will not work if 

error relay switching is not consistent with the operating mode. 

■ ACT: Flashes at data transmissions 

■ Link: Lights up when the network is connected correctly 

ACT Link 

Use 1. Connecting external dialup devices for remote connections to 

CamControl units. Use the connecting cable provided with the dialup 

adapter. 

2. Serial direct connection to a CamControl unit with the provided null 

modem cable. This connection mode is recommended for 

commissioning and service. 

Configuration CamControl LITE or CamControl PRO software allows you to set the 

connection speed for remote and direct connections. In addition, 


NC


Pin assignment for 

RS-232 interface 

Direct connection 

with null modem 

cable 

AT commands can be entered for initialisation and dialling of external dialup 

adapters, or for defining dial mode. Refer to the respective software manual 

for more information. 

Note the required starting order when starting up the Cam4mobile device 

with a connected modem. The modem must always be switched on before 

the Cam4mobile device or at the same time (for example with a plug 

connector). Otherwise a connection cannot be established via the modem 

because the transmitter does not detect the modem. 

Connector end view / 9 pin 

Sub-D plug 

Pin Type Function Code designation 

1 Input Data Carrier Detect DCD 

2 Input Receice Data RxD 

3 Output Transmit Data TxD 

4 Output Data Terminal Ready DTR 

5 Ground Ground GND 

6 Input Data Send Ready DSR 

7 Output Ready to Send RTS 

8 Input Clear to Send CTS 

9 - - - 

CamControl software and Cam4mobile automatically detect a connection 

between interfaces connected by null modem cable. They will attempt to 

establish a direct connection. To this end, a special cable plug code is queried 

when starting CamControl software. 

Ensure to plug in the null modem cable before starting the device and the 

CamControl software. 


The pin assignment of the null modem cable Sub-D sockets: 

■ Configuration A (typical): 9 pin Sub-D - 9 pin Sub-D 

■ Configuration B (atypical): 9 pin Sub-D - 25pin Sub-D 

Terminal Transp. data/Control interface 


As a rule, no cables need to be prepared. The cable provided with the 

dialup device can be used for remote connections, the null modem cable 

provided with Cam4mobile can be used for direct connections. 

Use 1. Transparent transmission of serial data between Cam4mobile and 

CamControl receiver unit. Data will be transmitted unaltered between 

the devices, even when using different bit rates for the transmitting 

and the receiving unit. 

2. The interface is prepared for recording serial data. 

3. The interface is also prepared for serial remote control of certain 

Cam4mobile features. Please refer to information on designated 

firmware versions (minimum requirement: firmware 1.32). 

4. The interface permits the synchronisation of the date and time of the 

Cam4mobile with the IBIS vehicle data bus via the optional IBIS 

Adapter (minimum requirement: firmware 1.52). 

Configuration CamControl LITE or CamControl PRO software allows you to set important 

interface parameters, such as connection speed and number of data bits and 

stop bits. The hardware handshake lines RTS and CTS require wiring for 

proper operation. The operating mode in question can be selected from a 

drop-down menu. Refer to the respective software manual for more 

information. 



Pin assignment of 



Sub-D socket 

Pin Type Function Code designation 

1 - - - 

2 Output Transmit Data TxD 

3 Input Receive Data RxD 

4 - - - 

5 Ground Ground GND 

6 - - - 

7 Input Clear to Send CTS 

8 Output Ready to Send RTS 

9 - - - 


Audio connections Cam4mobile 


BNC jack 

Connections 

stereo jack 


Using the optional Audio Card with Cam4mobile devices, you always 

should use a BNC jack for the audio connection Line in. Please observe the 

following table for connection details. 

Input 

Internal conductor 

(1) 

External conductor 

(shielding) 

(2) 

Line in signal ground 

Using the optional Audio Card with Cam4mobile devices, you always 

should use a 3.5 mm stereo jack for the audio connections Line in and 

Line out. Please observe the following table for connection details. 

Input Pin 1 Pin 2 Pin 3 

Line in signal no connection ground 

Line out signal no connection ground 

Cam4mobile possesses only one audio input with the use of the optional 

Audio Card! 

Please note therefore that you use either only the BNC connection labelled 

Line in or only the stereo jack labelled Line in. 



3.8 Removable hard disk 

Why 

removable 

hard disks? 

Hard disk 

information 

Cam4mobile is equipped with a special frame for holding removable hard 

disks. Hard disk advantages at a glance: 

■ Flexible matching of application to storage capacity 

■ Availability of original image data if copies are not admissible for legal 

reasons 

■ Enhancing storage capacity by using several removable hard disks in turn. 

This allows recording times of any duration 

■ In addition to online evaluation, Cam4mobile removable hard disks can 

be evaluated offline, i.e. not by using Cam4mobile, but a separate 

evaluation PC 

■ Faster access to storage image data with separate evaluation PC 

Every hard disk is extensively tested for performance and functionality before 

release. Special attention is given to the factors low power consumption and 

low heat development. These contribute to prolonged product life. To ensure 

that all Cam4mobile hard disks meet these criteria, every hard disk is coded, 

formatted, mounted in a Cam4mobile specific removable frame, and 

subsequently tested again. Local evaluation of Cam4mobile frame storage 

devices requires a suitable PC with PC Kit CamDisc USB. 

Video data integrity To prevent manipulation of digital image data, video data cannot be changed 

by PC applications to be played back into the frame storage device. This 

ensures Cam4mobile containing only video data originally recorded by 

Cam4mobile. 

Hard disk 

commissioning 

Only use original HeiTel hard disks specially configured for operation with 

Cam4mobile. Conventional hard disks are not supported by the 

Cam4mobile series. All hard disks are set to operating mode "Master 

only“. Any changes to this jumper setting make the hard disk unusable for 

Cam4mobile. 

The 3.5" hard drives designed for CamDisc cannot be used in 

Cam4mobile because Cam4mobile only uses robust 2.5" hard drives! 

To avoid transport damage, Cam4mobile and removable hard disks are 

delivered separately. Refer to additional information on commissioning on 

the label attached to the housing cover of the removable hard disk (see 

illustration below). The left field contains information on storage capacity. 

Please enter type and serial number of your Cam4mobile in the right field.. 

This information is displayed on a sticker in the Cam4mobile removable hard 

disk slot, or on the serial number label on the bottom side of your 

Cam4mobile. This information is important for: 


Which data will be 

stored on the 

removable 

hard disk? 

Factory settings / 

configuration profile 

■ Unique serial number allocation for service 


■ Comparing serial numbers in applications with several Cam4mobile units 

and several removable hard disk can prevent inadvertent switching of hard 

disks and subsequent inadvertent deletion of recorded data. 

Hard disk size and model/serial number can be displayed in menu "Site 

Archive" under "HDD" of CamControl LITE or CamControl PRO software. 

When using removable hard disks previously used in Cam4mobile units 

belonging to a different generation, any recordings will be deleted 

automatically, the hard disk will be reformatted, and the configuration 

stored in Cam4mobile will be implemented. In exceptional cases loss of 

data may occur within the same generation, however only in cases of 

extensive firmware change. 

In addition to video data, additional information and settings are stored on 

the removable hard disk. This is to enable convenient evaluation with other 

Cam4mobile units, or in offline mode with evaluation PCs. Moreover, to 

enable trouble-free operation of several removable hard disks with the same 

Cam4mobile unit, and to ensure protection from access by unauthorised 

persons. This information includes: 

■ Copy of camera and camera group names 

■ Serial number of the recording device 

■ All criteria relevant to the video recording (refer to "Factory settings" 

under "Site Archive" (see “Site Archive” on page 64)) for a complete list 

of criteria. 

■ Log file (refer to chapter "Log file" for a complete list of possible log file 

entries) (see “Log File” on page 47) 

CamControl software allows storage of the most important settings in the 

Cam4mobile flash memory. Saved settings can be written conveniently to 

additional or new hard disks later. 

When commissioning a new removable hard disk in combination with a new 

Cam4mobile unit, the factory settings stored in the Cam4mobile unit will be 

used for automatic configuration of the removable hard disk. After 

configuration with CamControl LITE or CamControl PRO software you can 

save your personal device configuration in the form of a profile in a 

Cam4mobile flash memory and use this profile again, e.g. when changing 

hard disks, or for fast parameterisation of other removable hard disks. 



Save settings to PC / 

Load setting from PC 

Reset the device as described in chapter "Device reset" if you want to reset 

the device to factory settings (see “Device reset” on page 34) . 

In addition to backing up the configuration settings in Cam4mobile's flash 

memory, you can also back them up to the receiver PC using the CamControl 

software and then re-load them to your Cam4mobile if necessary. You will 

find the options for saving and loading device settings under 

Recorder settings/Upload / Download. 

Furthermore, you can transfer backed-up device settings to other 

Cam4mobile devices. These other devices must have the same number of 

camera inputs and the same firmware version. 

Offline evaluation To evaluate Cam4mobile recordings offline, i.e. independent from a 

Cam4mobile unit, the evaluation PC requires preparation for receiving the 

removable hard disk. Use the external PC Kit CamDisc USB for direct 

connection by USB interface to the evaluation PC (desktop, notebook). The 

advantages of option USB are: 

■ fast and convenient commissioning 

■ automatic detection of the removable Cam4mobile hard disk connected 

to the USB interface (depending on the operating system) 

■ evaluation and removable hard disk change without PC/Laptop restart 

Please use CamControl PLAYER software for offline evaluation. Refer to the 

online manual of the same name for more information 

Keyswitch In addition to mechanically securing the hard disk, locking also switches on 

the removable hard disk power supply. This safety measure prevents the hard 

disk from being removed during operation, causing damage to it. In spite of 

this safety feature, it is still required to switch off the USB adapter. 

Operation without 

removable hard disk 

After restart, check the green HDD control light on the removable hard 

drive slot to verify that the hard drive is supplied with power. Please also 

observe the information in chapter "General security information" (see 

“General safety information” on page 12). 

Cam4mobile can be operated without removable hard disk if the 

corresponding feature "Operation without hard disk" has been activated 

with CamControl LITE or CamControl PRO software. In this operating 

mode Cam4mobile offers all features, except video recording and audio 

recording. Essentially these are the following features: 

■ Digital transmission of live or stored images by IP and/or dialup connection 

■ Remote configuration and maintenance by IP and/or dialup connection 

■ Alarm mangement - control inputs, motion detection - for automatic 

dialup 

■ System and video signal monitoring 

■ Camera and relay control 

■ Analog video output with switch function 

■ Audio transmission 



All hard disk functions, such as cyclical reset, alarm on hard disk error, 

activation of LED Error or the error relay, and clock error display will be 

deactivated. This operating mode is available only if the device does not 

detect any hard disk (and therefore no removable hard disk in the removable 

frame). 

If Cam4mobile detects a functional hard disk after start up with option Use 

without hard disk drive activated, the option will be ignored and the 

removable hard disk will be used. If the hard disk fails during operation, all 

hard disk related errors will be read out until the next reset. 



3.9 Device reset 

The steps 

one by one 



The following method allows you to revert to Cam4mobile factory settings. 

This reset is a full device reset, reactivating factory settings. All settings, 

including passwords and user names, will be deleted. If you want to delete 

only passwords, use the Reset pushbutton described in chapter "Control, 

indicators, and ports". (see “Controls, indicators, and ports” on page 15) 

All recordings and the log file of a removable hard disk in the frame during 

reset will be deleted. The removable hard disk will be reformatted. To keep 

recordings and storage settings, remove the hard disk before Device reset 

of your Cam4mobile. 

■ Disconnect Cam4mobile from the power supply. 

■ You need a 9 pin Sub-D plug with pin 2 connected to pin 3, and pin 7 

connected to pin 8. 

■ Plug this reset plug into the interface labelled "Transp. data/Control 

interface" (see “Terminal Transp. data/Control interface” on page 27). 

■ Reconnect Cam4mobile to the power supply and wait until LED Power on 

the front starts flashing. 

■ Remove the reset plug. 

■ Your Cam4mobile unit will be ready again as soon as device reset and reinitialisation 

have been completed. 

Transp. data/Control interface 


Sub-D socket 


4 Commissioning 

4.1 First steps 


This chapter describes the basic procedure for successfully commissioning 

your Cam4mobile and provides tips for configuration and design strategies. 

The online manual for CamControl LITE and CamControl PRO software 

provides further information on configuration software and the menus 

relevant to configuring your application. For clearness, the following 

information refers to CamControl LITE software. CamControl PRO 

software provides identical features and can be used for commissioning as 

well without any limitation. 

1. Install Cam4mobile as described in chapter "System description", 

section "Mounting and setting up" and switch the device on (see 

“Mounting and setting up” on page 12). 

2. Connect all input and output lines to your Cam4mobile unit now, if 

possible. All required plugs are included in the scope of delivery. Refer 

to chapter "Pin assignment and functionality" (see “Removable hard 

disk” on page 30). For the installation of a camera system with PTZ 

control, additional information is required. Please refer to the 

installation instructions of the camera manufacturer and the respective 

supplementary documents by HeiTel. Also observe the information 

provided in chapter "PTZ control" (see “PTZ control” on page 53). 

3. Install the CamControl LITE software for operation, alarm verification, 

and configuration from the installation CD. Please observe the 

installation information in the online manual of the same name. This 

manual is included in the installation CD. 

4. Connect the Cam4mobile to the PC with the CamControl LITE 

software. Use either the null modem or the network cable. Both cables 

are included in the delivery of your Cam4mobile. 

5. Start the CamControl LITE software and use option Connect to 

connect to your Cam4mobile unit, observing the following: 

■ If you use a null modem cable: Open CamControl LITE software in 

offline mode. Go to menu item Settings, menu item Port A, menu 

item Mode. Activate option Null modem. 

■ If you use a network cable: Open CamControl LITE software in 

offline mode. Go to menu item Settings, menu item Port A, menu 

item Mode. Activate option TCP/IP. In addition, include your 

Cam4mobile unit as new transmitter in the transmitter list, 

including the Cam4mobile TCP/IP address. The factory settings are: 

IP address =192.168.31.95; subnet mask =255.255.255.0; 

Activate the transmitter list with option Dial. 

6. Refer to the CamControl LITE software online manual for all further 

steps concerning commissioning and configuration. 



4.2 General configuration information 

■ Configure your system with all cameras connected and all final camera 

perspectives set, for best results. This enables precise calculation of images 

sizes detected in Cam4mobile configuration mode. 

■ If possible, use conditional refresh mode (differential image compression). 

This method is more efficient than the option single image compression. 

Cam4mobile only records conditional refresh images if the interval 

between two consecutive images is not greater than 10 seconds. For larger 

intervals, significant image changes are assumed and therefore full image 

recording is activated. The advantages of conditional refresh mode are: 

■ The available storage capacity is used more efficiently. This increases 

the period available for recording images. 

■ Recording speed is increased. 

■ Online evaluation is faster. This is of advantage when using narrow 

bandwidth communication paths such as GSM. 

■ It is recommended to Record preview images if narrow bandwidth 

communication paths such as GSM are to be used for evaluation. 

■ Camera noise, e.g. caused by poor lighting, can cause excessively large 

images, even in conditional refresh mode - factory setting - as camera 

noise is interpreted as image change. 

■ Image quality can be set separately for each camera input, and for image 

transmission and image recording. Additional options for resolution and 

multi image display mode are available for image transmission. Full format 

live transmission allows adjusting resolution by the viewer during 

transmission. 

■ If you want to control several cameras by integrated motion detection, 

consider using external motion detectors. The integrated motion detection 

is not designed for outdoor detections and should therefore be reserved 

for indoor cameras. This helps avoid false alarms. 

■ Integrated motion detection allows you to set different levels of sensitivity 

for controlling recording and alarm forwarding to a CamControl station. 

■ When defining pre-alarm and post-alarm sequence: New messages 

generated during an event (e.g. caused by alarm or motion detection) will 

be ignored at first and will only be processed after post-alarm time or after 

adjustable retrigger time is up. 

■ The number of events will be reduced by the frame storage device if 

storage space allocated to any camera for any single event is less than 

1 MB. 

■ The device gives highest priority to image recording triggered by input 

state change, i.e. when Edge + or Edge – recording is active. If the device 

detects a status change at any recording input, it will interrupt recording 

triggered by any different status, by status change, or by integrated 

motion detection in any event. 

■ For the device to positively detect control input states and status changes, 

circuit time must be at least 0.5 seconds. 

■ Cam4mobile supports three operating modes. These are a compromise 

between performance and functionality, at the same time leaving the 



option to suppress certain functions, under certain circumstances. 

Cam4mobile factory setting is Duplex mode. Operating mode overview: 

■ Simplex = Live image transmission, or recording, or archive 

evaluation 

■ Duplex = Live image transmission and recording, or archive 

evaluation 

■ Triplex = Live image transmission and recording and archive 

evaluation 

■ For applications using several removable hard disks (for increasing storage 

capacity or recording time) it is strongly advised to use uniformly 

configured hard disks, to use these always in the same Cam4mobile, and 

to provide them with unique labels. Also refer to chapter „Removable hard 

disk“ (see “Removable hard disk” on page 30). 

■ Cam4mobile is equipped with an integrated clock module with calendar 

feature. Maximum deviation at an ambient operating temperature of 

40 °C is ±2.5 minutes per month. It is recommended to synchronise the 

clock with PC time at regular intervals and to activate automatic 

adjustment to summer/winter time. 

■ During live transmission Cam4mobile displays date and time in the upper 

right corner of the picture. To distinguish different images stored at the 

same time from each other, a consecutive image number is displayed after 

date and time data, separated by a period or a space. 

■ Video output operation has no impact on performance or on other 

Cam4mobile features. Use this output to switch the connected camera 

with the V out pushbutton or the V out control output as part of a 

sequence, during alarm, or manually. 

■ On principle, always assign a Device name and assign unique Camera 

names. This facilitates distinction, especially in large projects, not only for 

live transmission but also for online and offline evaluation. In addition, you 

can define camera groups and pool several cameras into logical groups. 

■ Depending on equipment your Cam4mobile supports connections to 

several CamControl LITE stations. Simultaneous support is for up to 6 IP 

connections, or 5 IP and 1 dialup connection, as well as up to four 

additional Web browsers connections are simultaneously supported. The 

number of active CamControl LITE stations connected to the same 

Cam4mobile at the same time is displayed by the CamControl LITE 

software below the video window. Simultaneous connection to several 

CamControl LITE stations affects Cam4mobile performance. 

■ You can enter up to four Telephone numbers / IP addresses that will be 

processed in the event of an alarm, according to configurable criteria. Field 

one has top priority. Cam4mobile always dials these numbers 

consecutively until one of the receivers is contacted. The number of 

repeats determines the maximum number of times the list will be 

processed. In addition, the system can be configured to always dial all 

numbers. The same telephone numbers will be used for routine calls and 

for technical alarms. Alarm LED will remain active until the telephone 

number list has been processed according to the set repeats. 

■ Select option Alarm call in case of defective Hard Disk if you want to 

send a hard disk error message to a CamControl LITE station. The 

connection will be established approximately 45 seconds after the error 

occurs. If the user confirms the alarm with Report again, another call will 



be made 6 minutes later. If the user clicks Do not report again, the 

transmitter will call to report the hard disk error the next time the error is 

detected again with device restart. 

■ Select option Routine call every 24 hours, if you want to report 

operability of your Cam4mobile at regular intervals to a CamControl LITE 

station. No images will be transmitted during this connection. The calls will 

be logged in the log files of the transmitter and of the receiver. 

■ Cam4mobile checks all connected video signal inputs for video signal 

failure (faulty camera, faulty video line, low contrast image, e.g. by covered 

lens). Failure is reported for active cameras if the video signal has been 

disturbed for about 10 seconds. The check interval follows the respective 

recording interval. In the event of a faulty video signal, recheck takes place 

after 3 seconds. Recording is resumed after error elimination. For non 

recording video cameras failure will be reported after 60 seconds. 

If you require additional features, please refer to the additional 

configuration options in files CAMTEL.INI or CAMCTRL.INI. Refer to the 

respective information in the CamControl LITE or CamControl PRO 

software online manuals. 


5 Description of Site Archive features 


5.1 Storage concept 

This chapter provides basic information on recording modes and the methods 

of their control. Refer to descriptions of the setup dialogs in the 

CamControl LITE and CamControl PRO software online manuals. 

Cam4mobile allows digital recording of up to 4 or 10 camera signals. The 

multi-track recording process developed by HeiTel allows hard disk storage 

capacity to be adjusted individually for each camera. 

Advantages of the multi-track recording process 

Camera tracks 

■ Hard disk storage capacity is optimised. 

■ The recording period is specified for each individual camera track. 

■ The logical division of the hard disk prevents mutual overwriting of 

archived image data. 

■ For event-triggered recording pre-alarm and post-alarm sequences can be 

recorded for individual events. 

■ An optional warning by relay is issued when the adjustable storage 

warning threshold is reached. 

■ Each camera track can be configured with overwrite protection on 

overrun, or for automatic overwriting. 

The Cam4mobile hard disk is divided into 4 or 10 camera tracks. This allows 

you to specify the storage space for each individual camera track. Storage 

capacity is displayed in GB. 

The illustration shows identical partitioning (factory setting) for each of the 

10 camera tracks of a Cam4mobile 10 hard disk. The required storage 



Record preview 

images 

Overwrite 

protection 

Report period less 

than [] days 

Delete all pictures 

older than [] days 

capacity is based on average picture size, recording mode, recording speed, 

and recording duration. Set the partition size using the thumb. No images are 

recorded on a camera track when the storage capacity is set to 0%. 

The archive is reformatted when the track storage capacity is changed. All 

images recorded up to this point will be irretrievably deleted. 

FIFO Cam4mobile uses FIFO (First In First Out) for recording. The oldest images or 

events will be overwritten with new recordings after a certain period of time. 

Hard disk partitioning into camera tracks prevents recorded images from 

being overwritten by data from other cameras. 

When accessing the image archiving device remotely over a low bandwidth 

connection, low-resolution preview pictures (256 x 128 pixels) can be stored 

in the archive. These preview pictures can be used to view the recorded 

pictures more quickly during remote access. When preview pictures are saved 

during recording, recording speed is slowed down by about 20%. Recording 

duration is reduced by approximately 10%, as additional storage space is 

required for preview images. 

Activating overwrite protection ensures that existing recordings are never 

deleted automatically. Individual camera tracks must be released before 

overwrite. An individual storage warning threshold can be defined for each 

track. Reaching the threshold warning limit (to be set in percentiles) triggers 

the Cam4mobile error LED to illuminate and a log file entry to be written. 

The threshold warning limit can be reported by relay as well, depending on 

device configuration. For remote evaluation with CamControl LITE or 

CamControl PRO software a message is displayed that only dedicated image 

export or switching removable hard disks will ensure permanent image 

storage. 

This option allows the device to issue a warning (error LED, error relay, online 

evaluation, log file) if the specified recording duration for an individual track 

cannot be maintained any longer. Cam4mobile uses the previous recordings 

as a basis for calculation, extrapolating from an assumed regular data 

volume. Based on the quantity of data saved on the hard disk and the 

previously recorded time period, an estimate is made of how long (in days) 

the available storage space would last. If this period is less than the set value, 

the error relay can be activated, for example. 

If special requirements for the period of image storage must be complied 

with, for example for reasons of data privacy, a maximum age can be 

specified for archive images per camera track. Any older images will then be 

deleted automatically. 


Recording modes 

Flexible storage 

space allocation. 


In addition to specifying individual track size, the recording mode must be 

specified individually for each camera as well. The basic Cam4mobile 

distinction is between permanent (long-term) recording and event triggered 

recording. Both modes can be set for the same camera. Switching between 

modes is controlled by an integrated timer module. The following illustration 

shows timer control for camera 1. 

Also, the illustration shows flexible storage capacity allocation for permanent 

recording and event triggered recording. On the basis of set recording 

parameters, CamControl LITE or CamControl PRO software calculate the 

required storage capacity. The calculated values are estimates, actual values 

may deviate due to changes in actual image data volume, proportion of 

motion, and selected resolution being considered. 

Capacity Tool Values based on practical experience can be determined with storage 

capacity calculation tool Capacity Tool, developed by HeiTel. 



Continuous recording 

Frame rate 

examples 

Optimised 

permanent 

recording 

Continuous recording is recording for a predefined period of time with 

adjustable recording speed. The recording period is determined by timer 

settings. Select preconfigured CamControl LITE and CamControl PRO 

software Easy Mode if this recording mode meets your requirements. 

Delay between 

recording 

2 frames (sec.) 

Frames per 

second (fps) 

1.00 0.50 0.25 0.20 0.10 0.05 0 

1 2 4 5 10 20 maximum 

This method can be combined with external sensors or integrated motion 

detection to optimise storage capacity. In this case Cam4mobile only records 

in the event of the respective control input being activated or in the event of 

motion detection detecting motion. 

The 4/10 control inputs at the 24/30 pin terminal block are permanently 

assigned to a particular camera. Four input states can be used and configured 

for control. 


Continuous 

recording and 

permanent contact 

Continuous 

recording and edge 

trigger 


The opened and closed states are used to control permanent recording. The 

logical state Open corresponds to an unswitched control input, and Closed 

to a grounded contact. Different recording speeds can be defined for both 

states. 


8-40V DC in 

Main Timer 


Rear view 

NC 

Start 

Interval 

Camera-selektive 

control inputs 

Ethernet 


Line in 

RS-232 

Line in 

Line out 

NC 


"Closed": permanent 

This image sequence is recorded 

Control input closed 

Duration of recording 

"Open": permanent 

This image sequence is recorded 

Control input open (default) 

Duration of recording 

Illustration: Permanent recording with state sensitive control input 

Permanent recording can be influenced by defining a certain edge. A 

normally closed contact produces a positive edge upon opening (from low to 

high, Edge +) while a normally open contact produces a negative edge 

(Edge –) upon closing. The recording interval and the number of frames to 

be recorded can be defined for each edge. To calculate recording time, 

multiply interval by number of frames. 


Start 

Interval


Continuous 

recording and 

motion detection 


8-40V DC in 

Main Timer 


Line in 


Ethernet 

Rear view 

NC 

Start 

Interval 

Number of 

images 

Camera-selective 


RS-232 

Line in 

Line out 

NC 


"Closing": on 

This image sequence 

is recorded 

Control input closes 

negative edge triggered 

Number of 

images 

Illustration: Continuous recording with edge sensitive control input 

Integrated motion detection with adjustable sensitivity and definable 

detection areas can be used for recording according to the same principles 

ruling continuous recording with external detectors. It is important to 

consider the state of the respective control input Open or Closed. In 

addition, the recording interval and the number of frames to be recorded can 

be defined for each detected motion. To calculate recording time, multiply 

interval by number of frames. 


8-40V DC in 

Main Timer 


Line in 


Ethernet 

Rear view 

NC 

RS-232 

Line in 

Line out 

NC 


Illustration: Continuous recording with motion detection and edge sensitive 

control input 


Start 

Interval 

"Opening": on 


is recorded 

Control input opens 

positive edge triggered 

Control input closed Control input open (default) 

Motion is detected 

Start 

Camera-selective 


Interval 


is recorded 

Number of 

images 

Motion is detected 

Start 

Interval 


is recorded 

Number of 

images

Event triggered recording 


50,000 events can be stored for each camera. Each event consists of an alarm 

image and the pre- and post-alarm sequences. 

Pre-alarm Picture triggers alarm 

Post-alarm 

Event 1 Event 2 Event 3 Event n 

Kameraspur Camera track mit with einstellbarer adjustable Speicherkapazit 

storage capacity 

Illustration: Event triggered recording with pre-alarm, alarm image and 

postalarm 

For event triggered recording, recording is controlled by the corresponding 

control input and/or integrated motion detection. Event triggered recording 

creates a separate entry in the image database for each event, as opposed to 

continuous recording. Later evaluation uses camera selective display. For 

event triggered recording, recording speed and recording duration can be 

specified separately for pre- and post-alarm sequences. 

Event triggered recording has two advantages over continuous recording: 

■ Event triggered recording with defined pre- and post-alarm sequences 

allows for a more precise evaluation of images based on event selection. 

The alarm image and events before and after the alarm can be analysed 

directly. 

■ Event triggered recording, as a rule, only records relevant data. Evaluation 

is therefore to the point and much faster. 



Event triggered 

recording controlled 

by contacts 

This mode triggers event recording by control input status changes. A 

normally closed contact produces a positive edge upon opening (from low to 

high, Edge +) while a normally open contact produces a negative edge 

(Edge –) upon closing. 


8-40V DC in 

Main Timer 


Rear view 

NC 

Interval 

camera-selective 


Ethernet 


Line in 

RS-232 

Line in 

Line out 

NC 


"Normally open contact" 

This pre-alarm 

sequence is recorded 

Start 

Pre-alarm 

This post-alarm 


Control input closes 

negative edge triggered 

Interval 

Post-alarm 

Pre-alarm 

Illustration: Event recording triggered by control input 

Interval 

Post-alarm 


Alarm 

picture 

Interval 

"Normally closed contact" 

This pre-alarm 


Start 

This post-alarm 


Control input opens 

positive edge triggered 

Alarm 

picture


recording controlled 

by motion 

detection 

5.2 Log File 


This mode triggers event recording with integrated motion detection with 

adjustable sensitivity and definable detection areas. 

Interval 

This pre-alarm sequence 

is recorded 

Start 

Pre-alarm 

This post-alarm sequence 

is recorded 

Interval 

Post-alarm 

This pre-alarm sequence 

is recorded 

Motion is detected Motion is detected 

Alarm picture Start 

This post-alarm sequence 

is recorded 

Alarm picture 

Interval Interval 

Pre-alarm Post-alarm 

Illustration: Event recording triggered by integrated motion detection 

Cam4mobile protocols, important device states and events in a log file with 

a capacity of up to 1,000 entries. The oldest entries will be overwritten 

automatically according to First In First Out. The file is stored on the 

removable hard disk. It can by displayed by CamControl LITE and 

CamControl PRO software in online mode, or also in offline mode by 

CamControl PLAYER software. Certain log file entries are system entries 

and as such beyond the control of the user. Other messages are optional and 

must be defined with CamControl LITE or CamControl PRO software with 

menu Extras in Site Archive. In the table below these messages are marked 

yes in column Optional. Critical messages are indirectly connected to the 

error relay and marked yes in column Error relay. 

Column Log file entry provides the text messages and optional additional 

information indicated by square brackets. Additional information date and 

time apply to all entries. Therefore each Log file entry starts with [D&T]. For 

all other additional information, letters (e.g. [x]) are used, which are explained 

in column Description. 



Log file command overview 

Log file entry Description Optional 

General messages 

[D&T], Initialisation of hard disk 

drive 

Re-formatted hard disk, either triggered by settings 

menu feature or by accident in evaluation PC, by 

deletion or modification, requiring automatic reformatting. 

[D&T], Power on V, [x] Device switched on / restarted. Field [x] indicates 

Cam4mobile firmware version number. 

[D&T], Power off The device was switched off. This entry is not written 

to the file until the device is switched on again. 

[D&T], Logfile cleared, [x], [y] Logfile was deleted by feature Delete logfile in 

menu settings Site Archive. Field [x] displays name 

of registered user, field [y] displays order of login 

(0=first, 1=second, etc.) 

[D&T], Setup changed, [x], [y] Device configuration was changed, or menu settings 

was closed by OK and not by Cancel. Field [x] 

displays name of registered user, field [y] displays 

order of login (0=first, 1=second, etc.) 

[D&T], Files renamed, [x], [y] File names on a removable hard disk from another 

Cam4mobile were renamed. The previous serial 

number [x] can be used to determine in which device 

the hard disk was used. [y] is the serial number of the 

new device, responsible for renaming. 

no no 

no no 

no no 

no no 

no no 

no no 

[D&T], Set clock Time for Cam4mobile was reset no no 

[D&T], Update, [x], [y] Cam4mobile was updated with new firmware. The 

old version number is displayed in field [x], the new 

version number in field [y]. 

no no 

[D&T], Track, [x],deleted, [y] Camera track [x] was deleted. Field [y] 

indicates whether this camera track has been divided 

into partitions for continuous and/or event triggered 

recording. 

[D&T], Password disabled The reset pushbutton on the front deletes all user 

names and passwords. 

Critical messages 

[D&T], Track, [x], reached 

warning threshold 

Overwrite protection is activated, the percentile 

warning threshold has been reached for a camera 

track [x]. 

[D&T], Hard disk full, Track, [x] Overwrite protection is activated and storage 

capacity for camera track [x] is depleted; no more 

pictures can be recorded. 

[D&T], Period of recording 

reached, Track, [x] 

[D&T], No video signal on input, 

[x] 

The minimum recording period for camera track [x] 

can no longer be maintained. 

This message is written for detected video signal 

errors for video input [x] 

[D&T], HDD Read Error, [x] Hard disk read error. Check removable hard disk in 

offline mode e.g. with application ScanDisc. Field [x] 

indicates hard disk model. 

no no 

no no 

Error 

relay 

no yes 

no yes 

no yes 

yes yes 

no yes 




[D&T], HDD Write Error, [x] Hard disk read error. Check removable hard disk in 

offline mode e.g. with application ScanDisc. Field [x] 

indicates hard disk model. 

[D&T], Hardware error, [x] Indicates a serious hardware problem. Filed [x] 

classifies the error. Text display is as follows: 

[D&T], No secure code, can't 

store pictures 

■ Clock = Timer module 

■ Clear Flash = Faulty flash memory 

■ Write Flash = Faulty flash memory 

■ DSP = Faulty DSP module 

■ DSP-RAM = Faulty DSP memory 

■ Shared memory = Faulty memory module 

The device requires repair. 

The hard disks are configured specifically for 

operation with Cam4mobile by the manufacturer. 

The device cannot be operated with standard hard 

disks. 

[D&T], Temperature very high Critical temperatures of at least 70°C were observed 

inside the device. 

[D&T], Clock adjusted The clock could not be read at startup. The firmware 

date of manufacture has been set. This may indicate 

a faulty battery. 

[D&T], Videodecoder [x] error The video decoder has been checked at startup. This 

message indicates a faulty video decoder at video 

input [x]. 

Connection messages 

[D&T], Alarmcall failed: [x], AR: 

[y] 

Alarm connection to receiver with telephone number 

/ IP address indicated in filed [x] could not be 

established. Field [y] indicates the alarm reason (AR): 

Possible values for [y]: 

Control input, camera 1 - 10: 01 - 10 

Motion alarm, camera 1 - 10: 31 - 40 

Alarm released by serial command, 

camera 1 - 10: 51 - 60 

[D&T], Caller, [x], [y] Caller indicates the log in the order of the last login 

(0=one, 1=two etc.). Field [x] and field [y] indicates 

telephone number / IP address This entry is not 

generated for null modem connections. 

[D&T], Service Call, [x] The device triggered a service call to telephone 

number / IP Address in field [x]. 

no yes 

no yes 

no yes 

no yes 

no yes 

no yes 

no yes 

yes no 

no no 

Error 

relay 




[D&T], Login, [u], [v], [w], [y], [z] The user indicated in field [u] established a 

connection with log in order indicated in field [w] to 

Cam4mobile (0=first, 1=second, etc.). Depending 

on connection mode and configuration, the 

following additional information can be displayed. 

Field [v]= connection established by: 

■ EM= external Modem (or other dial up devices) 

■ NET= Network 

■ NM= Null modem 

Field [y]= Connection cause: 

■ R= Receiver dialup 

■ A= Alarm call triggered by Cam4mobile 

■ S= Service call trigered by Cam4mobile (every 24 

hours) 

Field [z] = indicates the temperature observed in the 

device. (optional, see column "Option") 

[D&T], Logout, [w], [y], [z] The user indicated in field [w] terminated the 

connection with log in order indicated in field [y] to 

Cam4mobile (0=first, 1=second, etc.). Field [z] 

indicates the cause of termination: 

[D&T], Login failed, [u], [v], [w], 

[y] 

■ CMD= Termination by receiver software 

command (standard) 

■ DCD= Modem or TCP/IP alarm adapter Data 

Carrier Detection was deactivated (standard) 

■ TI Timeout= No data transmission possible for 60 

seconds (error) 

■ ADC= AlarmDisConnect, caused by alarm 

(optional feature, to be set with device 

configuration) 

The user indicated in field [u] tried to establish a 

connection with log in order indicated in field [w] to 

Cam4mobile (0=first, 1=second, etc.). This attempt 

failed due to unknown user and/or wrong password. 

Depending on connection mode and configuration, 

the following additional information can be 

displayed. 

Field [v] = connection established by: 

■ EM= external Modem (or other dial up devices) 

■ NET= Network 

■ NM= Null modem 

Field [y] = Connection cause: 

■ R= Receiver dialup 

■ A= Alarm call triggered by Cam4mobile 

■ S= Service call triggered by Cam4mobile (every 

24 hours) 

Temperature 


see 

ADC 

no 

no 

no no 

Error 

relay

Status messages to the 24/30 pin terminal block 



[D&T], Control input [x] closed The control input indicated in field [x] has been 

closed. 

yes no 

[D&T], Control input [x] opened The control input indicated in field [x] has been 

opened. 

yes no 

[D&T], Alarm input closed The alarm input has been closed. yes no 

[D&T], Alarm input opened The alarm input has been opened yes no 

[D&T], Alarm enable input closed The arm/disarm input has been closed yes no 

[D&T], Alarm enable input 

opened 

The arm/disarm input has been opened yes no 

[D&T], Control input [x] closed The Aux input indicated in field [x] has been closed. yes no 

[D&T], Aux input [x] opened The Aux input indicated in field [x] has been opened. yes no 

[D&T], V.out input closed The control output V.out has been closed. yes no 

[D&T], V.out input opened The control output V.out has been opened. yes no 

Status messages to the serial control 

[D&T], External command: 

XXXX,OK 

[D&T], External command: 

XXXX,ERROR 

The serial command XXXX was successfully 

processed (XXXX = four-digit command) 

The serial command XXXX was not successfully 

processed (XXXX = four-digit command) 

no no 

no no 

Error 

relay 




6 PTZ control 

6 PTZ control 

Introduction Cam4mobile is equipped with a remote control interface for direct 

connection of camera remote control systems as part of standard equipment. 

The user remote controls all important functions of up to four or up to ten 

cameras using customised menus and buttons. Remote control is executed 

via dialup or network connections between Cam4mobile and a 

CamControl LITE or CamControl PRO station. Other video devices such as 

matrices or switches are supported as well. This chapter only deals with the 

main application, camera remote control. 

Concept Manufacturers of remote camera control systems use different data protocols 

for devices control. This results in one of the most important functions 

integrated PTZ control. Remote control commands coming from the 

CamControl LITE or CamControl PRO station must be translated to remote 

control commands compatible with the respective camera system (e.g. Dome) 

PTZ protocols One of the considerations in developing PTZ control is to ensure that new 

protocols can be added and that any protocol changes can be installed easily 

without any accessory equipment or know-how. For this purpose all drivers 

available at the time of delivery are provided along with your Cam4mobile. 

All it takes is installation with CamControl LITE or CamControl PRO 

software. Refer to the end of this chapter for an overview of all protocols 

currently available. 

Scope of functions After loading the device-specific driver, the following list of PTZ functions will 

be available, depending on your camera system. Please note that not all 

functions are supported by all camera systems. Refer to the appendix for a 

device-specific function overview. If your camera system is not listed, please 

contact your technical support centre. 

PTZ functions 

Refer to your CamControl LITE or CamControl PRO software for 

information on installation and configuration of drivers for your camera 

system. 

■ Pan and tilt 

■ Variable speed 

■ Zoom 

■ Focus 

■ Aperture control 

■ Activate / deactivate auto iris 

■ Actuation to base position 

■ Program and call up fixed positions 

■ Vector scans / program and call up rounds 

■ Program and activate/deactivate privacy zones 

■ Switch camera functions 

■ Dome programming with OSD and key simulation 


6 PTZ control 

Camera remote control interface 

As physical camera interfaces may differ from camera system to camera 

system, Cam4mobile is equipped with an RS-232 as well as an RS-485 

interface. This avoids additional costs and reduces installation and wiring 

requirements. 

The following diagram shows the system described above: 

Camera 

remote control 

interface with 

device specific 

camera protocol 


8-40V DC in 

Main Timer 


#1 #2 

NC 

Ethernet 


RS-232 

Line in 

Line out 

NC 


... 

LAN / WAN 

Illustration: Camera remote control with Cam4mobile 

Interface RS-232 Camera system data lines (e.g. Dome) are connected with terminals TxD, RxD 

and GND (see “24 / 30 pin terminal block” on page 22). Please note that only 

one camera can be connected when using interface RS-232, for technical 

reasons. 

Interface RS-485 Camera system data lines (e.g. Dome) are connected with terminals D-, and 

D+. (see “24 / 30 pin terminal block” on page 22). Up to four remotecontrollable 

cameras can be operated at the RS-485 interface with the same 

data protocol with Cam4mobile 4 and up to ten with Cam4mobile 10. 


Line in 

Relay contacts 

#10 

Video 

Remote control 


relays 


dome cameras 

CamControl LITE 

CamControl PRO 

Refer to the enclosed installation CD for more device specific 

documentation on how to connect and start the camera system.

6.1 Enhanced features 

Control file R01 

Sample 

control files 

Creating a 

control file 

6 PTZ control 

After configuration, the standard features of camera remote control will be 

available to you. You can only take advantage of the full range of features of 

PTZ control if you adapt them to your specific application requirements. 

Configuration settings will be filed in a control file with file extension R01. 

Sample files can be found on the installation CD. These will be automatically 

copied to a subdirectory of CamControl LITE or CamControl PRO software 

during installation. 

Subdirectory „..\RM\RM01“ holds the sample control files that are 

automatically copied to your computer during installation of CamControl 

LITE or CamControl PRO software. These files contain sample 

configurations for you to adapt to your application. The relevant control files 

will be copied to the main directory of CamControl LITE or 

CamControl PRO software during initial startup. 

Select one of these control files at initial startup or at configuration using the 

menu. A transmitter-specific file name will be created on the basis of the 

serial number of the image transmitter and the file extension reserved for 

control files R01. This file will be copied from subdirectory ("..\RM\RM01") to 

the main directory of the receiver software. 

Example The file name "CV714000.R01" will be created from serial number 

"CV714000", and the control file will be copied from "C:\CCLITE\RM\RM01" 

to directory "C:\CCLITE". Note: Directory names were selected on the basis 

of CamControl LITE. 

Protocol 

implementations 

Subdirectory with binary files for protocol interfaces 

All available protocol implementations for remote camera control can be 

found in subdirectory "..\RM\BIN". These are binary files to be transferred to 

a Cam4mobile. These files are product specific and cannot be changed. 

You will find a full description of the R01 files and instructions on how to 

customise it in line with your requirements in the online manual for the PTZ 

Remote Adapter in the section "Control File (R01) Structure (R01)" or in 

the online manuals for CamControl LITE and CamControl PRO in the 

section "Function and structure of R01 files" on the enclosed installation 

CD 


6 PTZ control 

6.2 Camera system (PTZ protocols) overview 

■ Baxall (all systems compatible with Baxall) 

■ BBV (Tx1000, Tx1500) 

■ CT-Video (cylinder camera series 2) 

■ Dennard (Dome 2050) 

■ Digital Sprite (MCI, D4, DS2) 

■ Elbex (EX8000 series, EX7000 series) 

■ Eneo (EDC-141 E with Fastrax protocol) 

■ Ernitec (Videomatrix 500M / 1000M with ICU’s or BDR’s ICU, BDR 510 / 

550 direct) 

■ Ever Focus (ED 2200/P) 

■ Geutebrück (KDec-300) 

■ JVC (Dome TK-C675 & TK-C676, Dome TK-C675BE) 

■ Kalatel (KTD-312 Interface/Cyberdome) 

■ LiLin (Fastdome series) 

■ LMW OWL 

■ Mark Mercer (Dome D150) 

■ Merk Vido (CC-100 P, CC-180 P, CC-230 P) 

■ Panasonic (Pana Dome WV-CSR650, WV-CSR600, WV-CSR400, WV- 

BSR300) 

■ Pelco (Dome Spectra series, also Pelco protocol with 9600 baud) 

■ Philips (Autodome LTC 0809 series & G3 series) 

■ Samsung (SCC-641 (P), Kombi Dome) 

■ Santec (VDC-300ID and VDC-400ID Dome) 

■ Sanyo (VCC ZM400P) 

■ Sensormatic (ULTRA 5-, ULTRA 6-Dome) 

■ Sony (Presetcamera EVI D 30/31) 

■ ULTRAK (Eurodome (6", 9", 15") / Smartscan II / Smartscan III / KD6, 

Eurocontrol 80/160 with relay set) 

■ VCL (Dome Orbiter Microsphere and compatible VCL models) 

■ Vicon (Surveyor99, Surveyer2000) 

■ VideoTec (DTRXDC) 

■ Videotronic infosystems (BUSTRONIC (BGALL) version 3.2 and later) 

■ Vista (Vista Power Dome, PowerDome Lite & Eclipse) 

Additional protocols are developed for new camera systems at regular 

intervals. You find a current overview on the website www.heitel.com. 


7 Web Server 

7 Web Server 

With firmware version 1.32 or higher, Cam4mobile devices have an 

integrated Web Server for transmitting live images and, if necessary, 

controlling PTZ functions. If you select this option (Recorder settings/ 

Connections/Network (TCP/IP)/Web Server) one of these six standard 

connections is dropped in favour of up to four additional connections to PC, 

PDA or Smartphone browsers. 

General When a user is working with the Web Server, then for security reasons a 

session is started and the Web browser saves a cookie on the relevant user's 

computer. Within one session a user has up to ten minutes to carry out an 

action (e.g., switch camera or quality / change live image viewing mode). 

Every action carried out within this period of time resets the session time so 

that the overall 10-minute period is renewed for each action. When this 

period of time expires, the session ends. The user is logged off and the logon 

page opens. 

If transmitter configuration is changed using CamControl LITE or 

CamControl PRO the Web Server is reset. If there are any active Web 

browser connections at the time, then the following happens: 

Establishing a 

connection 

■ No user defined in the transmitter: Reset to live image of Camera 1 in 

Mainscreen viewing mode 

■ At least one user defined in the transmitter: Reset to logon page 

To establish a connection to the server, enter the symbolic name (e.g. http:/ 

/webserver1.heitel.com) or the IP address (e.g. http://62.214.6.12) of the 

device in the address bar of the Web browser. 

Login The login page only opens if at least one 

user has been defined in the transmitter. 

If there is no user entry, the Mainscreen 

viewing mode opens directly. 

Otherwise, you will be asked to enter 

your Username and Password in order 

to access the device. 

When entering your username, make 

sure to differentiate between lower- and 

uppercase letters because it is case sensitive. 

Enter the relevant password and click Login. 


7 Web Server 

Mainscreen 

Control elements There are several control elements available. To the left of the current camera 

image you will see the View and PTZ areas and the Logout button. 

Underneath the live image are the two drop-down menus Camera and 

Quality. 

View The Mainscreen, Quadscreen, Ten and Handheld buttons 

allow you to choose between different viewing modes. In 

Quadscreen and Ten viewing mode you can switch an image 

to Mainscreen mode by clicking the image in question. 

■ Mainscreen: A live image is shown. 

■ Quadscreen: Up to four live images are shown at the same time in two 

columns and two rows. 

■ Ten (Cam4mobile 10 only): Up to ten live images are shown at the same 

time in three columns and four rows. 

■ Handheld (for Smartphones and PDAs): This display 

mode dynamically attempts to optimize the size of 

the camera image in line with the size of the display 

screen. However, this mechanism must be supported 

by the handheld browser in use. 

In addition to the drop-down menus for selecting 

camera and image quality, this mode also has a dropdown 

menu for selecting fixed positions (Preset 1 to 

Preset 9) – if a PTZ protocol is activated. Fixed 

positions can only be controlled if a PTZ camera is 

selected and fixed positions are defined. 

Log out by clicking this button. . 


Display-optimised 

view for handhelds 

7 Web Server 

If the handheld browser in use supports a display-optimised view, the entire 

Web interface is automatically adjusted if necessary. The result shown 

corresponds to the handheld view as far as possible. 

PTZ These PTZ controls are only available in Mainscreen viewing 

mode if a PTZ protocol has been activated in the transmitter 

settings and the current user is authorised accordingly. If the 

selected camera has the corresponding PTZ functions, you can 

control them by clicking the relevant buttons: 

■ Arrow buttons: Clicking the arrow buttons allows you to 

control pan/tilt functions. 

■ Magnifying glass + and Magnifying glass –: These 

buttons allow you to control the camera's zoom functions. 

■ F+ and F–: These buttons allow you to control the camera's 

focus functions. 

■ Presets: The Presets drop-down menu allows you to control the first nine 

defined fixed positions. Choose from Preset 1 to Preset 9 by selecting the 

appropriate option. 

Camera The Camera drop-down menu allows you to select the 

desired camera. The number of cameras available 

depends on the device type: 

■ Cam4mobile 4: four cameras 

■ Cam4mobile 10: ten cameras 

Quality You can choose between three levels of image quality using the 

Quality drop-down menu. ++ corresponds to the highest image 

quality. This mode also involves the largest amount of data transfer per 

image. The default setting is +. 

The Camera and Quality drop-down menus are only available in 

Mainscreen, Quadscreen and Handheld viewing modes. 

Logout The Logout button is only available if at least one user has been defined in 

the transmitter. Clicking the Logout button logs the current user off the 

transmitter. The Login screen then opens. 

Automatic 

disconnect 

In Web server tests on various handheld solutions, good results were 

obtained for example on devices that use a combination of the browser 

Opera (8.6) and operating system Windows Mobile 5.0. 

In addtion to being able to activate the Web Server function, you can also 

configure additionally an Automatic disconnect time for web-browser 

connections (see “Web Server” on page 57). 

After the specified time, the 

disconnection is indicated by this 

message. Click the Reconnect button to 

re-establish a connection to the selected 

transmitter. 


7 Web Server 


8 Cam4mobile Technical Data 

Function Description 

Video 


Video standard CCIR/PAL and EIA/NTSC 

Video compression (M)JPEG differential image compression, compression factor adjustable per 

camera 

Image formats Transmission: 720x288, 512x256, 256x128, 128x80 pixel and 16 bit colour 

mode; Recording: 720x288, 512x256 pixel and 16 bit colour mode 

Video inputs 4 or 10 x BNC, 1 Vpp/75 Ohm with loop in outputs (automatic termination) 

Video output Camera switcher with manual, alarm and sequencer control; 1 x FBAS (BNC), 

1 Vpp /75 Ohm" 

Motion detection Camera selective with definable detection areas for alarm transmissions and event 

triggered recording (HDD) 

Signal monitoring Video signal monitoring (sync signal and image content ) for all cameras with 

alarm trigger 

Audio (optional) 

General Optional plugin module for audio recording 

Audio compression SPEEX Codec, 16 Bit, 80 - 8000 Hz 

Audio input 1 x Line in (0-2 Vpp , nominal 0,775 Vpp ) 

Audio output 1 x Line out (0-2 Vpp, nominal 0,775 Vpp) Transmission, recording 

General Video and audio transmission, simultaneous recording and replay of video; online 

evaluation with local and/or remote receiver stations, or offline with removable 

hard disk (HDD) 

MultiCast, Multi-Unicast Simultaneously up to 6 IP connections, or 5 IP and 1 dialup connection 

Web Server Up to four simultaneous IP connections via PC, Smartphone or PDA browser (in 

addition to five standard connections)) 

Video transmission of live 

and archive images 

With up to 25 fps via IP (LAN internet, DSL) and dial-up connections (GSM, 

HSCSD, UMTS) 

Recording speed Up to 25 fps depending on compression mode, image content and bit rate 

Recording media Removable hard disk 2,5" drive (120 or 250 GB) with adaptive multi-track 

management (4 or 10 tracks) 

Trigger recording/ 

transmission 

Contact trigger, integrated motion detection, external serial commands and timer 

(weekly calendar) 

Recording modes Event triggered up to 50,000 events per camera with pre-alarm and post-alarm 

or continuous recording, all modes with integrated timer (weekly calendar) 

Recording parameters 

(value "0" = maximum 

speed) 

Event-triggered recording: Interval = 0-999 sec and duration = 1-999 sec 

separately adjustable for pre-alarm and post-alarm; continuous recording: Interval 

= 0-999 sec timer controlled (also event optimized) 

Callback Automatic callback to pre-programmed receiver station with CamControl 

software 



Function Description 

Remote control and evaluation 

General characteristics Remote access to live images and digital recordings, remote configuration/maintenance 

and recording with receiver software 

Search criteria Camera, time, date, event (contact, motion, serial) and graphics analysis of event 

and continuous recording 

Motion search In offline mode considering camera, sensitive zones, sensitivity and date/time 

Reference images Transmitter list and camera selection supported by object specific reference 

images 

Access protection Multi-level password system and comprehensive user management 

Interfaces 

LAN interface Integrated network adapter 10/100 MBit/s, RJ45 plug 

External dialup adapter GSM, HSCSD via RS-232 interface (9 pin Sub-D) 

PTZ control Via integrated RS-232/485 (422) interface (screw type bar) 

Transparent data channel / 

control interface 

Via integrated RS232 interface (9 pin Sub-D) 

Control inputs 4 or 10 camera selective control inputs, 1 alarm input, 1 alarm enable input, and 

2 additional inputs (on screw type bar) 

Control outputs 2 relays - system error and/or remote control (switch on screw type bar), max. 30 

V DC/1 A, 60 V DC/0.3 A, 125 V AC/0.5 A 

General 

Operating system / system 

design 

Embedded Linux/proprietary hardware (no PC) 

Controls and indicators Pushbutton for manual camera selection and status LEDs 

Setup and software update Via local and/or remote receiver station with WAN and/or LAN terminals 

Protocols Transmitter side event protocols of essential functions and device status 

Voltage range 8 V DC ... 36 V DC 

Power consumption Typically 10 W without vehicle cameras 

Make current Approx. 4 A without vehicle cameras 

Approx. 8 A with vehicle cameras 

Current consumption 5 A in continuous operation 

Supply voltage vehicle 

cameras 

12 V DC for four or ten vehicle cameras; maximum current consumption 350 mA 

per camera 

Ambient temperature +5°C ... +50°C (+41 ... +122°F) 

Housing/mounting Desktop and wall mounting 221 x 88 x 300 (WxHxD mm) 

Weight 4.3 kg including hard disk 

Protection class IP 30 according to IEC 60529, DIN EN 60529 

Certification CE (EN 50081-1, EN 60950), BG certificate 

Certificates for mobile 

applications 

EN 50155, EN61373 

Options Removable hard disk, PC Kit CamDisc USB, Audio Card, CamMount Kit, IBIS 

Adapter, external adapter for dialup connections for serial interface connection 

Warranty 24 months 


9 Factory settings 

General settings Part 1/2 


This chapter provides an overview of the Cam4mobile factory settings. For 

security reasons and to make parameterisation easier for you, Cam4mobile 

factory settings were set to immediate recording with all connected cameras. 

Refer to the following section "Continuous recording" for recording criteria. 

It is strongly advised to check Cam4mobile recording and all other settings 

and to configure these according to application specific requirements. You 

can always revert to factory settings with a device reset (see “Device reset” 

on page 34). 

Device name No device name entered 

User No user entered 

Passwords No passwords entered 

Summer/winter time Adjust automatically; time zone = Europe 

Bank holidays No bank holidays for timer control defined 

Connections 

Network (TCP/IP) IP address = 192.168.31.95; subnet mask = 255.255.255.0; gateway = 

192.168.31.1; port = 3000; DNS server 1: 1.2.3.4; DNS server 2: 1.2.3.4; 

maximum connection speed = >400 KB/s = 3.13 MBit/s (corresponding to 

about 500 KB/s or 3.9M Bit/s depending on device load, network load, and 

PC configuration) 

External MODEM Baud rate = 115,000Baud; tone/pulse dial not activated; number of rings= 1; 

initialisation command= ATE0V1S0=0; dial command= ATD; last caller= not 

defined 

Telephone number / 

IP address 

Camera-specific settings 

Telephone number / IP address = not defined; callback = not activated; 

Number repeats = 4; interval between calls (s) = 4; interval between two 

Repeats (s) = 30s; Always call all telephone numbers = not active 

Live image quality Per camera = 512x256+; per group = 512x256+; per set of 4’ = 512x256+; 

per set of 10’ = 256x80; conditional refresh mode = active 

Camera settings For all cameras: Camera= active; camera name= "Camera 1", "Camera 2", 

etc.; brightness= 100%; contrast= 100%; colour= on 

Camera groups For all camera groups: no group name= "Group 1", "Group 2", etc.; no 

group assigned 

Motion detection Not active; detection areas= all active (only visible on activation of motion 

zones fields for the corresponding camera) 

Privacy zones Not defined 

Alarm 

Alarm inputs Alarm enable input: Status= enabled; connect= not active ; active if= control 

input open (high active) 

Alarm input: connect= active; active if= control input closed (low active) 

Camera alarm For all cameras: Trigger= normally open contact; connect= not active 

Motion For all cameras: motion alarm= not active; 

sensitivity= motion – 



Site Archive 

Video settings For all cameras: Recording quality= 720x288+; conditional refresh= active 

Archive passwords No archive password entered 

Track settings Operating mode= (Duplex) live image transmission and recording or archive 

evaluation; track partitioning= identical partitioning of maximum storage 

capacity for all camera tracks 

POS Keyword: all without entry; option All: all active 

Video x in For all video inputs: 

All set to continuous recording ; 

Record preview images = not active; Overwrite protection= not active (preset 

warning threshold= 90%); Report period less than= not active (preset = 30 

days); Delete all pictures older than= not active (preset= 30 days); 


recording 

Continuous 

recording 

General settings Part 2/2 

Extras 

For all video inputs: Event trigger: Trigger via contact= Normally opened; 

Trigger via motion detection= off; Trigger via serial command= off; Retrigger 

at= not active (preset= 75%); 

Event size: Desired number of events= 5,000; Duration Pre-alarm (s)= 5; 

Interval Pre-alarm (s) = 1; Duration Alarm (s) = 15 s; Interval Alarm (s) = 0 

(quickest possible) 

For all video inputs: Use easy mode = active; Continuous recording every = 1 

second; 

Preset for non-easy mode: 

Contact status Closed: Rec. method/trigger = Off; Recording interval (s) = 1; 

number frames = 1 

Contact status Opening (Edge +): Recording method/trigger = Off; Recording 

interval (s) = 1; Number of images = 1 

Contact status Open: Recording method/trigger = Permanent; Recording 

interval (s) = 1; Number of images = 1 

Contact status Closing (Edge –): Recording method/trigger = Off; Recording 

interval (s) = 1; Number of images = 10 

Audio Listen = off, speak = off 

Relay Relay 1: Name= Relay 1; mode = Latch; Closed while idle = not active; Reset 

offline = active; Closed= 10 s 

Relay 2: Name = Relay 2; mode = Latch;Closed while idle = not active; Reset 

offline = active; Closed= 10 s 

PTZ control No PTZ protocol assigned; Deactivate PTZ = not active 

Serial channel Baud rate= 9,600; Mode= 8N1 (8 data bits, no parity, 1 stop bit); Function = 

Serial control 

Video monitor Sequencer operation= active; video camera 1= active; all other cameras= not 

active; all switch times set to 2 s 

Log file Last caller= not active; Change of inputs = not active; Only when armed = not 

active; Temperature = active; Video signal loss detection = not active; 

Service Alarm call in case of defective Hard Disk = active; Routine call every 24 hours 

= not active; 

Extra Operation without hard disk drive = not active; Hang-up and redial on alarm 

= not active; Release access for PTZ, Relay, Audio after [] seconds = 60; 

Software video signal lost detection = Immediately 


Appendix A, Interface specifications 


The table below contains an overview of the most important features of 

interfaces RS-232 and RS-485 interfaces. 

Function RS-232 / V.24 RS-485 

Transmission type asymmetrical symmetrical 

Minimum number of 

wires 

Maximum number of 

receivers (transmitter 

and receiver) 

Distance between first 

and last device 

Unidirectional 2, 

(bidirectional 3) 

2 32 

15 m 1,200 m 

Terminating resistors no yes 

Max. transmission rate 115,200 Bit/s 10 MBit/s 

Transmitter permitted 

driver output voltage 

Driver output signal 

without load 

Driver output signal 

with load 

± 25 V – 7..12 V 

± 15 V ± 6 V 

± 15 V ± 2 V 

Driver load 3..7 KOhm 54 Ohm 

Receiver input voltage ± 15 V – 7..12 V 

Sensitivity ± 3 V ± 200 mV 

Input resistance 3..7 KOhm 12 KOhm 

Bidirectional 2; 

System responses are 

not be processed 

Note: As technical properties of serial interface components vary, 

transmission rate and line length data provided here constitute maximum 

limits. 



Appendix B,Declaration of electromagnetic 

conformity 

DECLARATION OF CONFORMITY 

electromagnetic compatibility 

CATEGORY: Video transmission and Recording 

TYPE: Cam4mobile 4, Cam4mobile 10 

CERTIFICATE NO.: 2091808.0551-QUA/EMC 


Stuthagen 25 

24113 Molfsee 

Germany 

We certiy that the above-named product meets the basic regulatory 

provisions contained in the Council Directive on the approximation of 

the laws of member states relating to electromagnetic compatibility (89/ 

336/EEC). 

The following standards were used to assess electromagnetic conformity 

with respect to these requirements: 

Conforms to the following standards: 

EN 50155:2001 

EN 50121-3-2:2000 

EN 55011:1998 Emissions Class A 

EN 61000-4-2:1995 


ENV 50204:1995 






This declaration is provided by the Managing Director 

at the sole discretion of the manufacturer. 

Molfsee, 07/06/2006 C. Heinemann, Managing Director 

GERMANY 


Appendix C,Declaration of electromagnetic 

conformity in motor vehicles 



electromagnetic compatibility 

in motor vehicles 



TEST NO.: 2091808.0502-QUA/EMC 


Stuthagen 25 

24113 Molfsee 

Germany 

We certify that the above-named product meets the basic regulatory 

provisions contained in the Council Directive on the approximation of 

the laws of member states relating to electromagnetic compatibility in 

motor vehicles and installed electrical/electronic components (2004/ 

104/EC). 

The following standards were used to assess electromagnetic conformity 

with respect to these requirements: 


CISPR25 

ISO 7637-2 




GERMANY 



Appendix D,Declaration of conformity concerning 

resistance to shock and vibration 


resistance to 

shock and vibration 



CERTIFICATE NO.: 2091808.0552-QUA/EMC 


Stuthagen 25 

24113 Molfsee 

Deutschland 

We certify that the above-named product meets the basic provisions for 

shock resistance and mobile applications. 

The following standards were used to assess the products with respect 

to these requirements: 


EN 50155:2001 

EN 61373:1999 Shock and vibration tests, Category 1, Class B 




GERMANY 


Appendix E, Used equipment disposal 

WEEE registration 


Since December 2005, HeiTel Digital Video GmbH has been registered in 

accordance with the EU WEEE directive (2002/96/EC Waste Electrical and 

Electronic Equipment) and has been complying with the law regarding the 

marketing, taking back and environmentally-friendly disposal of electrical and 

electronic equipment (Electrical and Electronic Equipment Act, ElektroG) 

from 16th March 2005. 

The WEEE directive is an EU directive that aims to reduce the increasing 

quantity of electronic scrap resulting from waste electrical and electronic 

equipment. The objective is to avoid and reduce the increasing quantity of 

electronic scrap and to dispose of it in an environmentally-friendly manner 

through a policy of Extended Producer Responsibility (EPR). 

Registration number of HeiTel Digital Video GmbH: 

WEEE Reg. No. DE 31492502 

Disposing of used equipment from private households in the 

European Union 

The symbol on the product, its operating instructions or 

packaging indicates that this product may not be disposed of 

through the normal domestic waste at the end of its useful life. 

It must be brought to a collection centre for the recycling of 

electrical and electronic equipment. The materials are recyclable 

as per their labelling. Reuse, material recovery and other forms 

of used equipment recycling represent an important 

contribution to environmental protection. 

To find out where you can return your used equipment, contact your local 

authority, local waste disposal companies or the shop where you bought this 

product. 




10 Troubleshooting 


This chapter will support you in evaluating errors and help you with their 

elimination. 

What to do in the event of malfunctions / sabotage 

Malfunction report The Cam4mobile Error LED on the housing front side indicates 

malfunctions. In addition, a log entry will be written to the log file on the hard 

disk (see “Log File” on page 47). Moreover, certain messages will be reported 

by relay, provided this relay has been configured as an Error relay. The LED 

Error relay indicates the state of the Error relay for CamControl LITE or 

CamControl PRO software. 

Error / malfunction Cam4mobile reaction 

Hard disk removal Error will be indicated by LED Error and 

reported to a CamControl LITE station 

(depending on configuration) by the Error 

relay. 

Error on hard disk access The error will be indicated by LED Error, 

written to the log file on the hard disk (if still 

possible) and forwarded to a CamControl 

station (depending on configuration). 

Power failure Error relay opens (if so configured). 

Warning for set image threshold reached The condition will be indicated by LED Error 

and reported by the Error relay (depending 

on configuration). 

With a warning threshold set to


General errors 

No null modem connection possible 

Frame archiving on the Cam4mobile hard disk. 

Fault Possible causes Remedy 

The frame storage 

device is full, the 

number of images 

does not correspond 

to the size of the hard 

drive 

Frame storage device 

cannot be accessed 

online, message 

under image: ???/0 

The frame storage 

device cannot be 

accessed online, 

camera buttons are 

not displayed in the 

software window 

Error message "Hard 

disk error" 

Frame storage device 

cannot be evaluated 

The frame storage device 

was switched off during 

the initialisation process, 

e.g. during initial start-up 

of a new removable hard 

disk. 

1. Reinitialise the hard disk 

2. Inspect the archive settings in the image 

archiving device. Has the desired recording 

type been configured? Have the camera 

tracks been set correctly? 

No frames archived Record some pictures before attempting to 

access the archive. Check the archive 

settings. 

1. Contact problems 

2. Removable hard disk is 

faulty 

Removable hard disk not 

locked in frame 

No up-to-date receiver or 

archive software installed 

1. Switch off the device. Remove the hard 

disk from the device and inspect/clean the 

contact bar. 

2. Test the removable hard disk in the PC 

with application Scandisk (with surface 

test, without error correction). 

Lock the removable hard disk into the frame 

1. Install the latest version of CamControl 

LITE or CamControl PRO software 

2. Install the latest CamControl PLAYER 

software 

A null modem connection between the transmitter and a CamControl 

receiver station is only possible with an original null modem cable (indicated 

by an orange-red sticker on the cable). Standard commercial null modem 

cables cannot be used. Refer to the pin assignment of the null modem cable 

in this manual (see “Direct connection with null modem cable” on page 26). 


Error diagnosis for direct connections by null modem cable 

No remote transmission possible 

Image display errors 

Error at receiver 

(PC) 

The transmitter list 

appears after Dial. 

Possible causes at PC 

receiver 

1. The null modem cable has 

not been recognised by 

the program 

2. Incorrect receiver 

modem settings 

3. Incorrect or faulty null 

modem cable. 

4. Incorrect or faulty COM 

port 

Remedy 


1. Receiver settings port A: Deactivate CAPI, 

TCP/IP and set the mode to normal. Select the 

correct COM port under Port. 

2. Inspect the null modem cable. The transmitter 

list should not appear if the null modem cable 

is correctly connected as long as neither CAPI 

nor TCP/IP are activated. 

3. Test the COM port with another terminal and 

program (e.g. mouse or modem and terminal 

software). 

Dialog box Connection 1. Incorrect baud rate 1. Receiver settings port A: Set the mode to 

Status appears, 

however no setup is 

loaded. 

2. Incorrect or faulty null 

modem cable. 

3. Cam4mobile switched 

normal and enter the device Baud rate: If you 

do not know your device Baud rate try the 

settings available, starting with 115,200 Baud. 

off, not set to factory Check your Cam4mobile: 

settings, or faulty. 

2. Test the COM port with another terminal 

4. Null modem connected to device and program (e.g. mouse or modem 

active device 

and HyperTerminal). 

5. Hard drive not locked (no 3. Switch the transmitter off. Connect all cables 

power supply to HDD) properly. Switch the transmitter back on 

again. 

4. Lock the removable hard disk. 

The dialog box 1. Removable hard disk 1. Switch the device off. Remove the hard disk. 

Connection Status is cannot be accessed Inspect or clean the contact strip of the 

displayed, but Setup or 

removable hard drive frame. 

2. Hard drive not completely 

HDD setup is not 

formatted, device 2. Check the hard disk in the PC with application 

loaded 100%. The hard 

switched off too early Scandisk (with surface test, without error 

drive archive cannot be 

correction). 

read after establishing a 

connection. 

3. Format the hard disk in the device and wait 

for a few minutes after entering the 

command. 

Problems with remote data transmission by telephone and computer 

networks can be caused on the transmitter side and on the receiver side. The 

CamControl LITE and CamControl PRO software manuals provide detailed 

troubleshooting advice for locating errors. Error elimination is described there 

as well. 

Faulty image Possible causes Remedy 

All images are displayed 

in black and white 

instead of colour. 

Pixel errors appear in 

the image, consisting 

of individual or large 

numbers of coloured 

dots. 

1. The images were recorded 

in black and white. 

2. The PC graphics card is 

configured for 

256 colours only. 

1. Faulty or incorrect 

graphics driver. 

2. TheCam4mobile device is 

faulty. 

1. Change the Cam4mobile configuration with 

CamControl LITE software. 

2. Set the PC graphics card to more than 

256 colours. 

1. Set the graphics card to a different colour 

mode (16 bit, 24 bit, 32 bit, True Color) which 

does not display the coloured dots. 

2. Use a different or a new graphics driver. 

3. Use a different graphics card. 

4. Contact your retailer to have your 

Cam4mobile device inspected. 



Faulty image Possible causes Remedy 

The displayed images 

consist of coloured 

rectangles. 

The displayed images 

are too light or too 

dark. 

The Cam4mobile device is 

faulty. 

1. The PC monitor is 

configured incorrectly. 

2. The camera signals from 

the cameras connected to 

the Cam4mobile device 

are too strong or too 

weak. 

3. Cam4mobile settings for 

brightness and contrast, 

etc. are inappropriate. 

Consult your dealer. 

1. Correct the settings of your PC monitor. 

2. Use different cameras or correct the signals by 

using appropriate wiring, different cables, etc. 

3. Check the configuration of the Cam4mobile 

device, particularly with regard to the video 

inputs. 


11 Supplement 

11 Supplement 

This chapter provides information that could not be included in the manual 

at the time of printing. 

11.1 Chronologic Cam4mobile firmware history.................................... 75 

11.1 Chronologic Cam4mobile firmware history 

Cam4mobile firmware 1.38 

Support of all functions only with CamControl LITE/PRO 3.58 and higher 

■ Added support for the serial numbers of future models (WDxxxxxx, 

WSxxxxxx, WVxxxxxx, WFxxxxxx, WQxxxxxx) implemented to ensure 

the interoperability of the Hard Disk Drives 

■ Arm/Disarm function: Additional option in the device setup menu to 

allow remote arming/disarming of transmitters via the CamControl 

software 

■ LAN auto detection support: CamControl LITE/PRO software (3.58 

and above) can automatically detect all HeiTel devices on the local 

network (devices must be firmware 1.38 or above) 

■ DHCP support: Optionally, the HeiTel device can now automatically 

obtain a dynamically assigned IP address from a DHCP server and if 

applicable an IP address of a DNS server 

Cam4mobile firmware 1.36 

Support of all functions only with CamControl LITE/PRO 3.53 and higher 

■ New Web Server feature, now with configurable connection timeout 

■ Automatic system reset after setup changes to DNS settings 

■ Audio recording onto hard disk drive (Audio Card required) 

Cam4mobile Firmware 1.32 

■ Initial release 


11 Supplement

Cam4mobile 10 - CMS Ware*Ever

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