IOC - Intelligent Operation Centre - Esri Portugal

Intelligent OperationsFeatures & functions of the Intelligent Operations Center (Emergency Response)Rapidly respond toemergencies1. Predictedextreme weather22Canned SOP’s OOTB•Extreme Weather Event Preparation•Flash Flood Preparation•Flash Flood•Evacuation•Displaced CitizensExample Scenario:Large Scale flooding is predicted to occur in ahighly populated area in the city. The magnitude ofthe storm and possible outcomes can be predicted.This will allow the IOC to start the SOPs that areneeded for extreme weather preparation.As the weather incident continues to affect the city,additional SOPs can be activated to evacuatepeople, strengthen flood defenses, openevacuation shelters or mobilize additionalresources. As these predetermined SOPs execute,constant situational awareness events from theIOC can be used to ensure the most appropriateresponse is delivered.2. Situationalawareness enginesmonitor weatherfeeds in the IOC3. Rules engines willstart automatedresponses viastandard procedures(SOPs)4. The IOC willmanage the mostappropriateresponse based onthe Situationalawarenessinformation and theincident in hand© 2013 IBM Corporation