IOC - Intelligent Operation Centre - Esri Portugal

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Intelligent OperationsEnhance prosperity and attractiveness to business and citizensUrban VitalityCoordinate cross agency operationswith business and citizen participationto drive economic prosperity andenhance citizen involvementCity Services Resources & OperationsManage resources more effectively byunderstanding the complete situation.Coordinate across city departments andprivate sector to optimize efforts.Economic IntegrationInteract with local businesses to improvebusiness opportunity and citizen servicesavailability and convenience. Use offers todrive local commerceTransportation & WaterTraffic Management and Transit OperationsPredictive Insights and ResponsiveOperations to City, Business and Citizenoperations, activities and environmentExecutive DashboardManaging the pulse of the cityCitizen InvolvementParticipation in community programs andawareness of opportunitiesCreate interactive experiences and deliverinformation where its needed6© 2012 IBM Corporation
Intelligent OperationsFeatures & functions of the Intelligent Operations Center2nd Generation product based on learnings and experiencesEmergency ManagementStadiumsSocial Media AnalyticsCitizen CollaborationCharting and Analysinginformation is user centricDomain AcceleratorsExecutive DashboardMulti LanguageConnection to Stakeholders7Intelligent ResponseManagementIBM Intelligent Operations CenterMonitor, Manage and Respond toevents in your environment with themost effective and efficient meanspossibleIntuitive Solution Setup and editorsFor non technical users• New Features that connect to an even greater amount of stakeholders , Social Media Analytics , Citizen Collaboration , ExecutiveDashboard• New User-configurable KPIs, rules, workflows, and reports for specific environments that help reduce the need for technical supportservices.• New Workflow enhancements allow users to select the most appropriate response to an event that has been captured by theIntelligent Operations Center.• New Deployment Configurations IOC 1.5 now can be installed on 4 VMs in 9 different languages© 2012 IBM Corporation
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