IBM - Information Agenda, Do you have one - Mario Passalacqua - Net
IBM - Information Agenda, Do you have one - Mario Passalacqua - Net
IBM - Information Agenda, Do you have one - Mario Passalacqua - Net
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The Common Banking Landscape Creates an <strong>Information</strong> GapChannelsBusiness UnitsDataSystemsBranchesRetailBankingDB App DWCRM DB AppCoreSystemsERPATMsCorporateBankingDBCRMAppDBDBAppCoreSystemsODSCustomerCall Centers52% of usersdon’t <strong>have</strong>Internetconfidencein their information 1RelationshipManagers/AgentsWealthManagementCapitalMarketsDB App DWCRMDBCRMDB59% of managersmissDB AppInsuranceinformation CRM DBthey should <strong>have</strong> used 2AppDBAppDBAppDWAppCoreSystemsCoreSystemsCoreSystemsCIF42% of managersuse wronginformationat least once a week 2Partners1AIIM 2008 Survey2Accenture 2007 Managers Survey© 2009 <strong>IBM</strong> Corporation
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