Parent Information Booklet - The Royal Wolverhampton Hospitals ...

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AddressNew Cross Hospital,Wednesfield Road,Wolverhampton,WV10 OQPWebsite: www.royalwolverhamptonhospitals.nhs.ukHospital Telephone number 01902 307999Bluebell, Tulip, Daisy and Buttercup rooms 01902 694030Poppy room 01902 695779Sunflower room 01902 694039Reception 01902 694032New Cross Hospital is within easy reach of Wolverhampton citycentre. The site is serviced by a regular bus timetable. There is atram line (Metro) from Birmingham, West Bromwich, Wednesbury,and Bilston to Wolverhampton. Wolverhampton also has a trainstation that has rail links from most cities and towns around thecountry.For more information please go to www.networkwestmidlands.com.Where will I be able to park?Parking is available directly outside the maternity block, and otherdesignated areas around the hospital for visitors. Car parkingpasses can be obtained per week at a reduced rate from theparking office, opposite the Medical Institute. See map of hospitalon the last pages of this booklet.How do I get to the unit?The neonatal unit is located in the maternity block, south of thehospital. Once you have arrived in the maternityblock (Zone D) head towards all departments.Here you will find a choice of stairs or lifts to theneonatal unit (D6) on the first floor.3
How do I access the neonatal unit?For safety reasons the front door of the unit is kept locked at alltimes. Access is via the intercom during the day and night. Pleasepress the intercom button for reception during the day. During theevening / night use the intercom button for the area where yourbaby is being nursed. A receptionist or another member of staffwill check who you are and who you have come to see, beforeletting you in.Please note staff may not be able to answer immediately as theymay be caring for babies’, so please be patient. On entering andleaving the unit please make sure that no-one follows you in andthe door shuts behind you. In the day time you will be greeted byour receptionists who will give you a parent sticker. The stickeridentifies you as a parent to the rest of the staff on the unit.When are the visiting times?For parents, access is 24 hour. Baby’s own siblings can visitaccompanied by you, no other children are allowed. Grandparentscan visit daily at designated times and must be accompanied by aparent. Visiting times for grandparents are:14.30-16.3019.30-20.30There should be no more than two people at the cot / incubatorat any one time, and one must be a parent due to health andsafety. Special requests must be discussed with the nurse in charge.The Trust operates a non violent and aggressive environment.Anyone not adhering to this request you will be removed from thepremises.How can I help prevent infections?On the unit we have infection prevention measures to protect allpremature and sick babies. On entering the unit coat hooks areavailable in the Parent Sitting room. Please hang any outdoorclothing on the designated hooks. It is essential that all staff,parents and visitors wash their hands with soap and water onentering the unit and before and after handling a baby.4
Page 1 and 2: Neonatal UnitParent InformationBook
Page 3: A4123There are 6 neonatal units in
Page 7 and 8: When do the ward rounds take place?
Page 9 and 10: Kitchen - The kitchen is located by
Page 11 and 12: other café areas. See map at the b
Page 13 and 14: Levels of CareLevel 1 - Special Car
Page 15: www.nhsdirect.nhs.ukDial 0845 46 47

Parent Information Booklet - The Royal Wolverhampton Hospitals ...

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