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The Barriers to SMEs' Implementation of Lean Production and ... - ijimt

The Barriers to SMEs' Implementation of Lean Production and ... - ijimt

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International Journal <strong>of</strong> Innovation, Management <strong>and</strong> Technology, Vol. 1, No. 2, June 2010ISSN: 2010-0248capacity is very important. When the availability <strong>of</strong> suchcapabilities, lean production ideas <strong>and</strong> methods can beimplemented effectively <strong>to</strong> make enterprises acquire <strong>and</strong>maintain its competitive edge.D. <strong>The</strong> establishment <strong>of</strong> performance evaluation systemIt takes time <strong>to</strong> establish a “lean” culture that also showsmeasurable effects. Measurement is important in motivatingchanges <strong>and</strong> improvement.In order <strong>to</strong> maintain the staff members’ motivation <strong>of</strong>implementing reform <strong>and</strong> make reforms not <strong>to</strong> be interrupted,short-term objectives need <strong>to</strong> be clear <strong>and</strong> correct forevaluation <strong>of</strong> the target. <strong>The</strong> implementation <strong>of</strong> leanproduction cannot be achieved overnight. It <strong>of</strong>ten needs a fewmonths or even years <strong>to</strong> find out the effect <strong>of</strong> implementinglean production. <strong>The</strong> gap <strong>of</strong> the expected result <strong>and</strong> the actualresults may cause negative evaluation <strong>of</strong> lean production.<strong>The</strong>refore, it is important <strong>to</strong> find out the progress inimplementing lean production, such as upgrading the productquality, reducing costs, increasing market share <strong>and</strong> cus<strong>to</strong>mersatisfaction improvement. Such short-term vic<strong>to</strong>ry willmaintain staff members’ passion <strong>and</strong> urgency.But it should be noted that the performance evaluationmust be targeted. This target includes two levels <strong>of</strong> meaning.On one h<strong>and</strong>, the assessment should be for each employee; onthe other h<strong>and</strong>, the assessment should be for each specificbusiness, such as the time <strong>and</strong> cost <strong>of</strong> procedures, the quality<strong>of</strong> products, etc. In Japanese <strong>and</strong> American fac<strong>to</strong>ry, managers<strong>of</strong>ten select performance indica<strong>to</strong>rs, such as the defect rate <strong>to</strong>regularly moni<strong>to</strong>r whether each worker achieve the target.IV. CASE STUDY- LEAN PRACTICE OF CHINTCHINT Group is China's leading supplier <strong>of</strong> industrialelectrics. In the last decade, CHINT has had an aggressivelystrategy in the international market, <strong>and</strong> by now hasestablished 8 branch <strong>of</strong>fices worldwide, <strong>and</strong> operate in over70 countries through partner networks. CHINT has beenwidely accepted in world leading electricity companies <strong>and</strong>world-class projects Cooperation projects has beenestablished with industrial leaders, such as SIEMENS, GE,<strong>and</strong> KEMA, etc. In 2006, the <strong>to</strong>tal export volume <strong>of</strong> CHINTreached RMB 400 million (Euro 40 million). In the year <strong>of</strong>2006, CHINT ranked 15th in the list <strong>of</strong> <strong>to</strong>p100 Companiesreleased by Forbes, which evaluated all private companies(both those listed as public <strong>and</strong> not) in China. CHINT wasappraised No.1 in the Power Transmission & Distribution<strong>and</strong> Controlling Devices Sec<strong>to</strong>r in China machinery Summit.(<strong>The</strong> introduction <strong>of</strong> CHINT is from CHINT website.)A. <strong>The</strong> Background <strong>of</strong> the implementation <strong>of</strong> leanproduction in CHINTCHINT was founded in July 1984 in Wenzhou. In the last22 years, CHINT has exp<strong>and</strong>ed from a home workshop <strong>of</strong> 7workers <strong>to</strong> a leading manufacturer <strong>of</strong> electrical products, witheight specialized branches, over 800 specialized partners <strong>and</strong>16,000 employees. Main products lines <strong>of</strong> CHINT cover thefollowing categories: high, medium <strong>and</strong> low voltageelectrical apparatus, power transmission <strong>and</strong> distributionequipments, measuring meters <strong>and</strong> instruments, electricalproducts for construction, au<strong>to</strong>mation control devices <strong>and</strong>au<strong>to</strong>mobile applications.223CHINT is one <strong>of</strong> the fastest growing companies in China,but there are a number <strong>of</strong> potential crisis in the developingprocess. Mr. Nan, who is currently Chairman <strong>of</strong> the Board &Chief Executive Officer <strong>of</strong> CHINT Group, said ‘the increasein sales growth is inconsistent with the growth <strong>of</strong> efficiency;the domestic market is inconsistent with international market,<strong>and</strong> the growth <strong>of</strong> the international market is slow; high-endproduct’s development is inconsistent with the low-endproduct’s, <strong>and</strong> the low-end product’s development has a slowgrowth. In addition, many production plants <strong>of</strong> CHINTreflect that there is not enough space for the expansion <strong>of</strong>scale <strong>of</strong> production in 2005.February 2005, GE CHINT (Wenzhou) Electric ProductCo., Ltd., is co-founded by GE Consumer Products &Industrial Products Group <strong>and</strong> Zhejiang CHINT Electrics Co.Ltd. <strong>Lean</strong> production had been implemented successfully inGE, <strong>and</strong> significant effects have been made. <strong>The</strong> cooperationwith GE makes CHINT’s managers find the huge gap <strong>of</strong>management level between CHINT <strong>and</strong> GE, <strong>and</strong> it givesCHINT the best Opportunities <strong>to</strong> learn lean production fromGE.At this point, with the rapid development <strong>of</strong> NM1 fac<strong>to</strong>ry,it was confronted with many difficulties, such as crowding <strong>of</strong>production space, <strong>to</strong>o many semi-finished products, longdelivery, inefficient staff <strong>and</strong> a long time <strong>to</strong> switch products.However exp<strong>and</strong>ing the space <strong>of</strong> fac<strong>to</strong>ry is not allowed by thereasons <strong>of</strong> restrictions on Industrial Zone, <strong>and</strong> it cannot besolved in a short period <strong>of</strong> time [13].<strong>The</strong>refore, NM1 fac<strong>to</strong>ry urgently needed a change inspace tension <strong>and</strong> <strong>to</strong> implement lean production. Fortunately,in February 2006, NM1 fac<strong>to</strong>ry became a pilot <strong>to</strong> implement<strong>Lean</strong> <strong>Production</strong> in CHINT.B. <strong>The</strong> effect <strong>of</strong> implementation <strong>of</strong> lean production inCHINT<strong>The</strong> NM1 fac<strong>to</strong>ry has achieved remarkable results afterthe implementation <strong>of</strong> lean production in February 2006. <strong>The</strong>figure followed is from CHINT journal [14].First <strong>of</strong> all, by the end <strong>of</strong> September 2007, NM1 fac<strong>to</strong>ryhas completed seven DZ15 lean production lines. As a result,the staff <strong>of</strong> each line has decreased from 26 <strong>to</strong> 23; theproduction period has been shortened from 4-day <strong>to</strong> 20minutes; Work-in-process has been reduced from 1.3 million<strong>to</strong> 453 units; 306 square meters has been saved.Secondly, in September 2007, NM1 fac<strong>to</strong>ry has finishedtransformation <strong>of</strong> 2 NL18 lean production lines. As a result,the staff number <strong>of</strong> each line has decreased from 23.5 <strong>to</strong> 21;the production period has been shortened from 1.5 days <strong>to</strong> 20minutes; Work-in-process has been reduced from 4000reduced <strong>to</strong> 80; 40 square meters has been saved.Thirdly, by the end <strong>of</strong> March 2008, 16 lean product lineshave been combined in NM1, such as DZ20, DZ20L, NM10,etc. <strong>and</strong> nearly 600 square meters has been saved.At present, Circuit Breakers <strong>of</strong> NM1 series haveexceeded 300 million RMB <strong>and</strong> 200 million units in annualsales.In addition, CHINT has achieved higher reputationthrough the implementation <strong>of</strong> lean production. Manyenterprises come <strong>to</strong> CHINT for learning the experience <strong>of</strong>implementation <strong>of</strong> lean production. <strong>The</strong> successfulimplementation <strong>of</strong> lean production in CHINT has also made alot <strong>of</strong> enterprises generate the desire <strong>to</strong> implement leanproduction.

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