competency-based CV - New Zealand Customs Service

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CONTENTSThe application process:................................................................................................4Preparing your CV .........................................................................................................5 Why do we need a CV?...................................................................................5 Types of CV ....................................................................................................5Chronological ..........................................................................................................5Functional/results oriented......................................................................................5 Gathering the facts..........................................................................................6What to include .......................................................................................................6Personal details ......................................................................................................6Work history ............................................................................................................7Education and training ............................................................................................8Skills .......................................................................................................................8Interests and hobbies..............................................................................................9Referees .................................................................................................................9What are competencies?.............................................................................................10What is the difference between competencies and competence?...............................10How are competencies used to measure competence? ..............................................11How can competencies add value to the organisation?...............................................11Putting it all together....................................................................................................12 Job and skill gap analysis worksheet ............................................................ 131. Job title ................................................................................................................. 132. Department........................................................................................................... 133. Date advertised .................................................................................................... 134. Recruitment contract ............................................................................................ 135. Selection criteria................................................................................................... 136. What objectives or impressions do I want to achieve in this first contact? ........... 147. Questions to ask the employer ............................................................................. 14 Format tips .................................................................................................... 15 Sample CV format......................................................................................... 16(Suggestion only – not required)..................................................................................16 Jane Blogg’s curriculum vitae........................................................................ 16Employment history ..............................................................................................16Education and training ..........................................................................................172
Interests/hobbies...................................................................................................17Referees ...............................................................................................................17Competencies .......................................................................................................17Example competency statement..................................................................................18 Key technical competencies.......................................................................... 20The interview ...............................................................................................................23 Preparing for the interview ............................................................................ 24Before the Interview: .............................................................................................24 Front of mind for the interviewers..................................................................25 The basics in summary ................................................................................. 26 Customs example interview questions ..........................................................27Leadership ............................................................................................................27Integrity .................................................................................................................27Communication .....................................................................................................27Innovation .............................................................................................................27Customer focus.....................................................................................................27Teamwork .............................................................................................................28Conscientiousness................................................................................................28SBO worksheet: situation, behaviour, outcome...........................................................29 Finding the words.......................................................................................... 333
Page 1: PREPARING ACOMPETENCY BASEDCURRICUL
Page 5 and 6: PREPARING YOUR CVA Curriculum Vitae
Page 7 and 8: Health Other Languages (if bilingua
Page 9 and 10: Interests and hobbiesSports clubsWh
Page 11 and 12: HOW ARE COMPETENCIES USED TO MEASUR
Page 13 and 14: Job and skill gap analysis workshee
Page 15 and 16: Format tipsMost interviewers spend
Page 17 and 18: Include any short courses youhave d
Page 19 and 20: 3. Self-developerI am currently com
Page 21 and 22: As a regular part of my function I
Page 23 and 24: THE INTERVIEWUsing the CVs, the sel
Page 25 and 26: Front of mind for the interviewersN
Page 27 and 28: Customs example interview questions
Page 29 and 30: SBO WORKSHEET: SITUATION, BEHAVIOUR
Page 31 and 32: Situation Behaviour OutcomeCompeten
Page 33 and 34: Finding the wordsMany people find i
Page 35 and 36: completing drawing imaginingcomposi
Page 37 and 38: Strengths and qualitiesable to conc
Page 39: compute generate plan servicecounse

competency-based CV - New Zealand Customs Service

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