Fill in the Gaps > Too many older people who are deafblind ... - Sense

TextphonesTextphones allow deaf and hard of hearing people tocommunicate through the standard telephone network.Textphones have a display screen and keyboard so that the usercan type what they want to say and read the typed reply. Somedeafblind people use textphones with a large display screen.Information about different types of telephones and textphonescan be found on the RNID website: www.rnid.org.ukBT provides services for people with sensory impairments,including free directory enquiries for visually impaired people(call 195) and text-based phone services for deaf or hard ofhearing people.BT Text Relay is a national telephone relay service.Deafblind textphone users can type messages to the Text Relayoperator who then relays the message in speech to a hearingperson on a standard phone. The spoken reply is then relayedby the operator by typing it as text.Textphone users calling a voice phone user dial the prefix18001 and then the phone number they want. Voice phoneusers calling a textphone user dial the prefix 18002 then thetextphone number they want.19