Island Hopping Indonesia - Audley Travel

Island HoppingIndonesiaAudley Group Tour5 th October 2012

ContentsIntroduction, meet our specialists, climate ______________ 4Flights and visas 5Day by day summary of travel arrangements _____________ 6Quotation 8Tour Information ________________________________ 9Why travel with us? ______________________________ 10Photographs of the region _________________________ 12Itinerary in detail ________________________________ 14Accommodation information _______________________ 28General information _____________________________ 33Terms and conditions _____________________________ 36Booking form _____________________________ back page

Borobudur, JavaAn introduction to our Island HoppingIndonesia group tourWith years of experience operating in Indonesia, wehave designed this tour to take in some of our favouriteplaces from over the years. Indonesia is so vast that evenvisiting the four main places this tour takes in, you willstill travel some 1,200+ miles once in the country!You will start with a visit to Yogyakarta in central Java,the cultural heart of the island. Visit the Sultan'sPalace before escaping the city with a gentle cycle ridedown through small villages surrounded by paddy fieldsand arrive at the gates of the ancient Hindu templecomplex of Prambanan on your bike. Move on toBorobudur, the largest Buddhist relic in the word, whereyou will see the sunrise from this 8 th century monument.Sure to be a highlight is Tanjung Puting National Park insouthern Kalimantan, home to over 5,000 wild orangutanand numerous other animals. You will spend threedays exploring here, making your way through thenarrow backwaters under the rainforest canopy.Moving on to eastern Java you will visit the spice marketsand mosques of Surabaya, wide leafy boulevards andDutch architecture of Malang and the awe-inspiring vistaof Mount Bromo's smoking volcanic crater at dawn.Flying on to Bali you will end the trip in the beautifultown of Ubud, known for art, music, architecture anddance. Explore the quieter north of the island from here,including the stunning Lake Bratan.Our Indonesia group tour specialistsSarah Howard01993 838 119sarah.howard:@audleytravel.comJack Tydeman01993 838 118jack.tydeman@audleytravel.comSarah and Jack have both been with Audley for over fiveyears and are incredibly knowledgeable about travel inIndonesia. They have both encountered orang-utan inKalimantan, visited Borobudur and Mount Bromo atsunrise; and travelled through the island of Bali onnumerous occasions.For anyone keen to add on more time in Indonesia posttour, you are in very good hands as they have also beento more far flung islands including the jungles of Sumatra,funeral ceremonies and diving in Sulawesi, and trackingdown the prehistoric Komodo Dragon on Flores.ClimateIndonesia straddles the equator and thus has the benefitof warm weather year round. October is the tail end ofthe dry season and you will hopefully only see a fewshowers in the day and hear the odd thunderstorm atnight. As a topical rainforest, Tanjung Puting doesgenerally see a little more rainfall and generally speakingin Indonesia, the further east you go the longer the dryseason lasts.4 Meet our specialists

Flights & visasFlightsSingaporeAirlinesSingapore Airlines are considered to be one of the best airlines in the sky. Their economy class recentlytook first place in the Guardian and Observer Travel Awards 2011. You can enjoy a 32” seat pitch and1,000 on demand entertainment options are available on KrisWorld, presented on a 10.6-inch personalscreen with the highest resolution in the sky, and the largest in its class. In business class their seats offerunrivalled comfort with angled lie flat seats or fully flat seats (depending on the aircraft). In suite class youhave the ultimate flight experience with a private cabin.If you need to fly with a different carrier for any reason (eg airmiles, preference, route) we can arrangealternative flights for you. We can also operate the trip without international flights if you prefer.Domestic flightsIt is worth being aware that flights within Indonesia often do not follow their schedules leading to delayson the ground. In a worst case scenario amendments to the airline and route you are travelling will benecessary. Our representatives will be there to assist you if you encounter any of these problems as theyare best placed to help you at the time.For domestic flights in Indonesia, Audley will always endeavour to use EU approved airlines - GarudaAirlines, Mandala Airlines, Airfast and Ekspres Transportasi Antarbenua (operating as PremiAir), MetroBatavia and Indonesia Air Asia - where appropriate as all other airlines in the country are subject to an EUoperating ban.Many of the non EU approved airlines have in fact passed the strict safety requirements of neighbouringcountries they fly to including Singapore, Australia and Japan and the operating ban only prevents themfrom flying in to EU airspace, of which none of these airlines have ever had routes. On this tour you willfly from Java to Kalimantan on a non EU approved airline as none of the airlines listed above fly this route.We recommend you read current FCO advice and ensure you are comfortable with this. Please checkyour travel insurance for validity if flying on these routes - Campbell Irvine Insurance Brokers are happy toprovide coverage starting from £99pp for an annual multi-trip policy.Your specialist will send you an email on booking that states that we have given you this information andwe need you to reply to this in order for us to process your booking. Please feel free to ask your specialistany questions as they are well versed with the situation.VisasIndonesiaUK citizens can obtain a 30 day visa on arrival for US$25 per person. All other nationalities should checkwith the Indonesian Embassy. As with most countries your passport must be valid for six months after thedate of departure from Indonesia (this is strictly enforced), you may also need one unstamped double pagefree in your passport. If you are staying longer than 30 days in Indonesia it is possible for us to arrange avisa in advance for you - please speak to your specialist for more details.Important Note: We cannot under any circumstances guarantee that your visa application for any country will be accepted.However, in our experience refusals are extremely rare. Visa information is given in good faith and is accurate to the best ofour knowledge.Flights & visas 5

Day by day summary1 Friday 05October 20122 Saturday 06October 20123 Sunday 07October 20124 Monday 08October 20125 Tuesday 09October 20126 Wednesday 10October 20127 Thursday 11October 20128 Friday 12October 20129 Saturday 13October 201210 Sunday 14October 2012Take an overnight flight from London to Singapore withSingapore Airlines.In Singapore you will connect on to your short flight to Soloin central Java.You have a 90 minute transfer to your hotel in Jogja whereyou have lunch at the hotel included and a welcome dinner ata local restaurant.Enjoy a city tour of Jogja this morning, the highlight being thechance to explore the Kraton.This evening you will see the famous Ramayana ballet.Hopefully performed with a backdrop of Prambanan temple.Head up to the foothills of Mount Merapi today where youwill see the lava fields that tore through the village ofKaliadem. You will then take a gentle bike ride down theslopes of the mountain, past small villages, beautiful paddyfields and unearthed temple ruins. Arrive at the temples ofCandi Plaosan and Prambanan for a tour of these ancientsites.You will be taken over to your hotel near Borobudur thisafternoon will probably have an early night ahead of yoursunrise excursion tomorrow.Wake up before dawn for the short walk to Borobudurwhere you can find yourself a quiet spot on the relic tosimple enjoy the moment. You will then be taken on a guidedtour of the relic and learn more about the detailed carvings.After Borobudur you will go to the village of Candijero for ashort tour.Another early start as you drive to the north coast for yourflight to Kalimantan. Flights times are notoriously unreliableso please make sure you bring a book!You will be met by your team in Kalimantan and taken theshort distance to your boat for the journey in to therainforest and Tanjung Puting National Park.You will spend the day surrounded by the flora and fauna ofTanjung Puting and will have the chance to see orang-utan atthe famous Camp Leakey.Spend another the day exploring the jungle on the look outfor orang-utan!Retrace your steps back to the airport for the flight toeastern Java, once again the flight times are very unreliable.You have a short transfer to your beautiful hotel in Surabayawhere you can enjoy more luxurious surroundings followingyour time in the rainforest.Take a half day city tour of Surabaya tour, visiting the spicemarkets and mosques of Indonesia's second largest city.Lunch is included today.Overnight on aircraftPhoenix Hotel, Yogyakarta1 x Superior room – (L, D)Phoenix Hotel, Yogyakarta1 x Superior Room – (B, L, D)Saraswati Borobudur,Yogyakarta1 x Standard room – (B, L)Saraswati Borobudur,Yogyakarta1 x Standard room – (B)Rimba Lodge, Tanjung Puting1 x Diamond room – (B, L, D)Rimba Lodge, Tanjung Puting1 x Diamond room – (B, L, D)Rimba Lodge, Tanjung Puting1 x Diamond room – (B, L, D)Majapahit Hotel, Surabaya1 x Garden terrace room – (B)Majapahit Hotel, Surabaya1 x Garden terrace room – (B,L)6 Day by day summary of your travel arrangements

Day by day summary11 Monday 15October 201212 Tuesday 16October 201213 Wednesday 17October 201214 Thursday 18October 201215 Friday 19October 201216 Saturday 20October 201217 Sunday 21October 2012Take an overland transfer south to the mountains of theTengger massif, home to several huge volcanic peaks. Anearly evening group dinner ahead of tomorrow.Rise pre dawn for the transfer in the dark up to theviewpoint where you will see the sunrise over Mount Bromo- one of the most breathtaking sights in Southeast Asia.You will travel back down the mountains to the Dutchinfluenced town of Malang where you have the rest of theday free before a group dinner.After a free morning to recover from yesterday’s early start,you will take a short flight over to Bali.You will be met by your Bali team and taken to your hotel inUbud, a journey of around 90 minutes.You will head out on a tour of the town and surroundingvillages today. You have lunch in a local restaurant included.Take a trip up to the iconic lake temple Pura Ulun DanuBratan this morning. As you come back to Ubud you will stopat Jatiluwih rice terraces, some of the most stunning in Bali,and also visit Pura Batukaru temple.This evening you have a farewell dinner and Kecak danceperformance.You will be taken back to the airport for your flight toSingapore and then on to London overnight.Arrive in to Heathrow at 5.55am.Bromo Cottages, Mount Bromo1 x Superior room – (B, D)Tugu Malang1 x Superior deluxe room (B,D)Tjampuhan Hotel, Ubud1 x Raja room – (B)Tjampuhan Hotel, Ubud1 x Raja room – (B, L)Tjampuhan Hotel, Ubud1 x Raja room – (B, L, D)Overnight on aircraft (B)B = BreakfastL = LunchD = DinnerDay by day summary of your travel arrangements 7

QuotationArrangements as specified per person (based on two sharing) £3,940Please note the following supplements and/or upgrade options per person:Single supplement £775Per person deposit required to confirm these arrangements £1,500Optional carbon off-setting for your flights per person £15(see General Information section for further details)The deposit required is detailed above. In most cases the deposit is 15% of the total cost or £200 per person (whichever is thegreater), however in this instance a larger deposit is required as we need to pay for the flights with Singapore Airlines in full at timeof booking. Please refer to the Terms and Conditions section at the back of this booklet. Please note if you confirm your bookingwithin 60 days of your departure date full payment is required at the time of booking.How to bookIf you have any questions regarding the tour or would like tohold a no obligation option for a place on the tour, please feelfree to contact Jack or Sarah on 01993 838 110 and they will bedelighted to assist you. To confirm an option, please send us acompleted booking form and the deposit specified above, plusany applicable visa charge. The deposit can be paid by cheque,bank transfer or credit / debit card. Please make chequespayable to Audley Travel.Payment by credit cardPlease note that we do not charge a fee on deposit payments bycredit card, except when a deposit is more than 15%. In thissituation a charge will apply. Credit card fees are detailed on thebooking form. We charge a credit card fee due to the high feescharged to tour operators by the credit card companies. Wehave chosen to make this transparent rather than including itwithin the trip price. You may therefore wish to pay the balanceby bank transfer, debit card or personal cheque.VisasUK citizens visiting Indonesia require a visa. This is bestobtained on arrival where you pay US$25 for a 30 day touristvisa. Other nationalities will need to check the current visasituation. Please ensure you have at least six months remainingon your passport from the time you depart Indonesia and thatyou have a free double page.Included in the price• International long-haul flights as specified in the itinerarywith UK airport taxes.• All short-haul flights as specified in the itinerary.• Full-time services of an experienced local guide in each area• Sightseeing and entrance fees.• Private minibus transfers where specified.• All boat journeys and excursions.• Twin share accommodation as specified.• All meals specified. These will be a mix of hotels, localrestaurants and picnic buffets.Not included in the price• Local airport departure taxes in Indonesia - payable locallyon each departure (around £2 for domestic flights and £12for your international departure from Bali).• Visa.• Travel insurance.• Items of a personal nature such as laundry, drinks, etc.• Tips for your guide and driver (discretionary).• Any camera or video fees at any sites.8 Quotation

Tour InformationGroup size : The group size is kept toa maximum of 16, this ensures that thetrip is a more personal experience andthat you can always hear and speak toyour guides. The small group size alsoensures that your experience of aparticular sight is not marred bypresence of too many people.Women with offerings, BaliHome truths : We aim to provideaccurate and detailed information andto make you aware of the less positiveaspects of the journey you areundertaking, some facts you should beaware of are outlined below:Money : Indonesian Rupiah (Rp) iswidely available in the UK and is theonly currency used in Indonesia (withthe exception of your visa on arrival).You can take up to Rp 5,000,000 in tothe country without declaring it and aslong as you are sensible with keeping itin hotel safes or locked in your luggagethen we would suggest this limit is bestused. ATMs are unreliable and havesmall limits for withdrawals; you canobtain money from hotels on your cardbut they also normally have small limits;banks have irregular hours and theprocess of changing money is timeconsuming. Some restaurants and shopswill take card but not all. All hotels youstaying do take all major credit cards.Single Travellers : We especiallywelcome single travellers on our tours.You have two options, you can chooseto share a room with another singletraveller on the tour and pay thestandard tour price or you can chooseto guarantee sole occupancy of a room,in which case a supplement is payable.Dining : All meals indicated will betaken as a group. Some will be inhotels, some local restaurants and inKalimantan all lunches will be buffets onboard the boat. Facilities in localrestaurants are basic so be prepared.Local guides : An experiencedEnglish-speaking local guide will meetyou on arrival in Solo. You will have alocal guide for each area you travel to.Our local guides are carefully selectedfor their in-depth knowledge,interpretation, and ability to managelarge groups as well as their skills ascharming hosts.Extending your trip : You have theoption to extend your trip in Indonesia.Maybe a few days relaxing by the beachin Bali or nearby Lombok, discovering anearby region such as Komodo Islandon a short tour or for the moreadventurous heading to Sulawesi forthe unique funeral rituals. You may alsochoose to break the journey to andfrom Indonesia with a stop over inSingapore. On any extension, you willbe looked after by our carefullyselected local agent.Health & Fitness Requirements :To ensure that all participants get themost out of the tour, it is importantthat you are fully aware of the level ofactivity and fitness and medical healthrequired to successfully complete thisitinerary. Please read this dossiercarefully prior to confirming your placeon the tour, and having established thefacts, it is your responsibility to contactus with any concerns regardingindividual levels of fitness, health orability. Please be aware that our tourleaders have the right to excludecustomers from the tour if they feelthey are not sufficiently fit, healthy orable to complete the tour withoutaffecting its safety, comfort or smoothprogress. If you would like to discussany of these issues further please callus on 01993 838 110 to discuss inmore detail.Klotok boat in Tanjung Puting, KalimantanActivity level – LowThe vast majority of this trip does notrequire any significant level of physicalfitness or agility. However, there are afew elements which involve getting inand out of boats or walking on roughunsurfaced paths and so a certaindegree of physical dexterity will berequired. An experienced guide will beon hand to help anyone should theyneed it. Some excursions also involvean option to climb steps or pathswhich may be steep, loose and/or wetunderfoot. You should also be awareand prepared for the following on thistrip:* High altitude – Mount Bromo sits ataround 2,300m and some warmclothing is needed (hat, gloves, jumperand trousers suggested – you can layerup as needed).* In Kalimantan a certain level ofdexterity is required for boarding theklotok boats. Please also be aware thatduring the day, the bathroom facilitieson board are very basic.* Some of the roads in Indonesia arepoorly maintained making somejourneys quite bumpy.*It may on occasion be necessary tocarry your own luggage throughairports or from the vehicles to hotelsand vice versa.Expenses : Most costs are covered onthis trip and you are only likely to needextra spending money for laundry, tips,drinks and a handful of meals that arenot already included. We will providetipping guidelines in your final itinerarypre travel. Wine will perhaps be yourbiggest expense as it is taxed at over400% in Indonesia. In Tanjung Putingalcohol is not available as this is a dryarea of the country.Tour Information 9

[Why travel with us?The New Mill, our offices on the outskirts ofWitney in west OxfordshireReputation and qualityWell over 80% of our clients havetravelled with us in the past or havehad Audley recommended to them.When you book with us you areassured of quality arrangements if onlyfor the fact that we simply cannotafford to risk our excellent reputation.Our service has been recognised bythe readers of well-known publicationsincluding the Guardian & Observer, theDaily Telegraph and Wanderlustmagazine, where we have consistentlyfeatured in their ‘best tour operator’awards for a number of years.Personal serviceWe are committed to offering you avery personal service, with all yourarrangements being handled by onecountry specialist. They will remainyour one point of contact and will takeresponsibility for the smooth operationof your trip. They are supported by ateam of specialists for that region and aprofessional administration andmanagement team.From the moment you contact us, weare here to answer your questionsaccurately and honestly, be they aboutspecific arrangements or any moregeneral queries you may have. We areexperienced travellers with a thoroughand in-depth knowledge of ourspecialist destinations, and the benefitof this experience is yours throughout.When we do not know the answer toa question we will endeavour to findout and get back to you as soon aspossible.Quality service when you aretravellingWe take a good deal of care whenchoosing our travel partners overseas,taking into account their quality ofservice, guides and vehicles. We havebuilt up many long-standingrelationships, ensuring that they deliverthe level of service demanded byAudley clients. Our local guides anddrivers, where appropriate, are thepeople you will meet. In many cases weknow them personally, in all cases weensure that they are of the highestcalibre. They are there to do muchmore than show you specific sights andprovide factual information. They willbe able to tell you about local life,culture, cuisines and customs; and,where applicable, act as translator. Incertain parts of the world a specialistguide is more appropriate, for example,a wildlife expert.First class guidesA smooth journeyWe have procedures in place fordealing quickly and efficiently withmishaps from minor flight timealterations to more fundamentalchanges. If problems do occur we willrapidly rearrange your itinerary tomake best use of your time given thechanged circumstances, not simplycancel part of your trip or leave yousitting in an airport waiting for hoursfor a rescheduled flight. Importantly, inthese situations we will do everythingpossible to minimise any extra costsinvolved – in the vast majority of casesno extra charges will be made. If aproblem does occur while you aretravelling you can contact us on our 24hour number. We will do everything inour power to rectify the problemimmediately rather than allow it tospoil your trip.Detailed travel documentsApproximately two to three weeksbefore you travel we will send you allyour travel documents presented in aconvenient travel organiser. As well asyour full itinerary and air tickets, therewill also be additional information suchas recommended restaurants andpractical tips. A few days before youtravel your specialist will call you tohave a final talk through your itineraryand answer any last minute questionsyou may have.Responsible travelWe have a firm commitment tominimising the environmental andsocial impact of travel, and strive toensure that a visit from an Audleyclient has a positive effect on thedestination. We have afirm commitment to the principles of‘responsible travel’ and have beenawarded AITO 5 star status (thehighest achievable) for our policies andpractises. We continue to work withAITO, and a number of other bodies,to improve our policies. For moredetails please refer to our website(www.audleytravel.com/rt) where youwill find details of our responsibletravel policy and also our Travellers’Code. If you are particularly interestedin these issues, your country specialistwill be able to tell you more.Legal liabilityWe are a UK company and hence mustfully comply with English law. Whenbooking with us you can rest assuredthat your arrangements are carefullyplanned as we have a reputation tomaintain and are legally liable for anyomissions or negligent acts. You maynot find you have this level ofreassurance if you make your owntravel arrangements independently.10 Why travel with us?

Top: Prambanan, JavaLeft: Sunset at low tide, BaliLower left: Crocodile River, Kalimantan12 Photographs of the region

Top: Pura Ulun Danu Bratan, BaliLeft: Local guide at Mount Bromo, JavaRight: Traditional dance performance, BaliPhotographs of the region 13

Island Hopping Indonesia : Group TourFriday05 October, 2012Saturday06 October, 2012Phoenix Hotel,YogyakartaLondon Terminal: 3 to SingaporeSingapore Airlines - Flight No: SQ317 - Dep: 11:30 - Arr: 07:20 - (next day); Class:Economy class; Non-stop flightSingapore Terminal: 2 to SoloSilk Air - Flight No: MI116 - Dep: 10:40 - Arr: 11:50 - (same day); Class: Economyclass; Non-stop flightSolo to Yogyakartagroup transferOn arrival at Adi Sumarmo airport in Solo you will need to make your way to thevisa booth to obtain your 30 day visa. This costs US$25 and is best paid in US$ (asyou will pay more if you use Rupiah). You need only present your passport(ensuring it has at least six months duration from when you leave Indonesia).Occasionally you will be asked for your flight e-ticket showing you will be leavingthe country.Rice fields, JavaOnce you have collected your luggage you need to follow the exit signs to whereyour tour guide will be waiting for you with an Audley sign. Once the group has allconvened you will set off for your hotel in central Yogyakarta - a journey of around90 minutes.Java introductionJava is a study in contrasts: traditional and modern; rich and poor; spiritual andworldly stand side by side on this bustling island that is home to over 130 millionpeople. In fact almost two thirds of Indonesia's population live here on an islandthat covers just 7% of the country's total land mass. No wonder that the trafficjams can be so solid that, for many, they've become home. Many cities have thelook of a modern metropolis but still have patches of sugar cane, water is sold bythe can and most of the hotels have experienced some sort of scandal orrevolution, or a visit from Charlie Chaplin or Joseph Conrad. The temples andvolcanos are some of the most spectacular you will see and away from the citiesthe horizon is always pimpled with mountains and you are never far from the rice,which glows like green fire.Yogyakarta introductionThe city, which is usually referred to as ‘Jogja’, is the most popular destination forthose travelling in Java and is a convenient base for exploring the surrounding areaincluding the ancient relics of Borobudur and Prambanan. Jogja is known as thecultural capital of Java and as such has a multitude of worthwhile places to visit,most of which are conveniently found in the walled Kraton in the old town.Hotel lunch at the Phoenixgroup lunchOnce you have checked in to the Phoenix and freshened up you can enjoy awelcome lunch at the hotel.Dinner at a local restaurantgroup dinnerAfter you have freshened up and perhaps had a bit of a siesta, spa treatment or dipin the pool, you will meet up to head out for a welcome dinner at one of ourfavourite local restaurants. Here you will have chance to meet the group anddiscuss the arrangements for your time in Jogja.14 Itinerary in detail

Island Hopping Indonesia : Group TourSunday07 October, 2012Phoenix Hotel,YogyakartaMorning city tour of the old towngroup excursion with lunch in a local restaurantThe tour gives you an opportunity to see some of the cultural sights that Jogja's oldtown is famous for. You will spend most of your time at the kraton (the Palace ofthe Sultans), still the hub of traditional life and the centre of the old town. Thekraton was built by Prince Mangkubumi in 1755 who the following year changed hisname to Sultan Hamengkubuwono (the Universe on the Lap of the King). Thewalled city of the kraton is home to around 25,000 people with over 1,000 of theseserving the Sultan. In the centre of the kraton you will find the Bangsal Kencana(Golden Pavilion) which is an excellent example of the grand elegance that typifiedJavanese architecture during this period.Near to the kraton you will find the Taman Sari complex, also know as the watercastle (or the old Dutch name of waterkasteel). This once served as a pleasurepark of pools for the sultan and his cohorts and was completed in 1765. Althoughmost the site lies damaged from war and earthquake, the bathing pools have beenrestored. Next door to the Taman sari is the bird market which you may findsomewhat chilling due to the many hundreds of birds on sale as pets. There is alsoa smaller section where you will see snakes and other reptiles. Ask your guide totake you up Pasar Ngasem where from the walls of the Taman Sari you can enjoy agood view out over Jogja.Dancer from the Ramayana, JavaFor history buffs, visiting the Sono Budoyo museum in front of the kraton you canadmire the extensive collection of antiques and historical artefacts. As well as thecollection inside, the building itself (designed by Van Kartsen) is another interestingexample of Javanese architecture. The area is also known for its batik, a unique artusing beeswax, paraffin and a multitude of dyes to create the colourful cloth.From the kraton you will walk up Jalan Malioboro where you can see the souvenirshops selling all manner of gifts from Ramayana masks and puppets to 'I Love Jogja't-shirts! It should take around 20 minutes to reach Jogja's main market of PasarBeringharjo. Here you have the chance to explore the two floor building which ispiled high with batik and other clothing as well as huge stalls selling local fruits,vegetables and spices.You will finish the morning with lunch in a local cafe.Ramayana ballet at Prambanangroup excursion with dinner in a local restaurantThe Ramayana story presented in this performance is similar to that engraved onPrambanan temple. The famous Hindu story is summarised in four scenes and theentire story is presented in a series of dance movements done by beautiful dancersaccompanied by gamelan music. You are invited to really plunge into the story andobserve each movement of the dancers to know the course of the story. There isno dialog among the dancers and it is only the storyteller who describes the courseof the story through Javanese songs (there will be a handout given so you can tryto follow).There are two places in Jogja where the Ramayana ballet is performed. First, inPurawisata Yogyakarta where it has been performed for 25 years. The other placeto see the ballet is the open stage (and closed-stage in bad weather) in thePrambanan temple complex. We will try to ensure you see the performance atPrambanan, however the dates can (and do) change at late notice and it is alsoweather dependent.Dinner is included in a local restaurant after the show.Itinerary in detail 15

Island Hopping Indonesia : Group TourMonday08 October, 2012Saraswati Borobudur,YogyakartaPrambanan, JavaCycle ride to Prambanangroup excursion with lunch in a local restaurantPlease pack up your luggage this morning as it will be taken to your next hotelwhile you enjoy the day.Take a leisurely cycle ride through the beautiful central Javanese countryside andsleepy villages. After an early start you will begin by stopping at Gunung Merapi,'Always on Fire', where from the Kaliadem village you will hopefully enjoy amagnificent view of this very active volcano and see the ravines which the moltenstreams of lava created.After this your guide will get you geared up on your bikes (helmets and waterprovided). As you pass through the various villages and countryside you will haveplenty of opportunities to stop for photos and your guide will also be able to showyou the locals engaging in various activities such as tobacco harvesting, rice farmingand snake fruit plantations. You will also stop at various small temples that areregularly unearthed in the area and you can see the original carvings which maydate back as far as the 8th century.Once you have reached the plains at the bottom of Merapi you will reach CandiPlaosan, just a short distance from Prambanan. Candi Plaosan was not only one ofthe last major Buddhist temples to be constructed before Hinduism and then Islambecame the dominant religions but it was also the largest in scope. Because of itssomewhat isolated location, this temple complex has not received the same level ofinterest that has befallen central Java's more famous temples of Borobudur andPrambanan. However, those willing to venture a bit off the beaten path will find avisit to Candi Plaosan to be well worth the effort. The complex itself is made up of174 small buildings, 116 are stupas and 58 are shrines. Many of the buildings haveinscriptions dating from the 9th century and the detailed reliefs, restored in 2010,are incredible to see.The huge Prambanan complex was built in the middle of the 9th century, about 50years after the construction of Borobudur. Unfortunately there is very little earlyhistory about the complex but it is thought to have been constructed tocommemorate the return of a Hindu dynasty to Java. It is thought that during thelatter stages of construction a powerful earthquake or volcanic eruption struckcentral Java causing many deaths. This was believed to be a message from the Godsand Prambanan was quickly abandoned as the population fled to east Java. Similar toBorobudur the temple complex lay buried in layers of ash and it was only in 1811that a surveyor in the service of Sir Thomas Stamford Raffles, came upon thetemples by chance. Despite their rediscovery Prambanan remained neglected fordecades until reconstruction was started in earnest in the 1930s. In 1991 thetemple complex was designated a UNESCO World Heritage site and now most ofthe temples within the inner compound have been restored however work remainson going following an earthquake in 2006.Although there are 237 temples in the Prambanan site the inner compoundcontains the most beautiful and best restored. The relief panels found on thesetemples are of incredible detail and the 47 metre high Shiva temple in the centralcompound is a real master of construction. Shiva is known as the Destroyer andinside the temple are several chambers containing statues of Shiva and other HinduGods related to Shiva. Either side of the Shiva temple are two other templesdedicated to Brahma the Creator and Vishnu the Keeper.Please note the route is largely downhill so a high level of physical fitness is notrequired, however these small roads can have heavy traffic so keep your wits aboutyou, your guide will be with you all the time and your vehicle will be following.Lunch will be taken near Prambanan itself.16 Itinerary in detail

Island Hopping Indonesia : Group TourClose by and within the Prambanan archeological park, are the lesser known Sewuand Lumbung temples, all Buddhist, demonstrating the religious harmonyexperienced in Indonesia throughout the ages. Candi Sewu complex is 800 metersnorth of Prambanan itself and is the second largest Buddhist temple in Java,Borobudur bring the largest. Candi Sewu predates Prambanan and was most likelyoriginally built in the 8th century. Candi Lumbung is a Buddhist temple built around850AD by the Mataram Dynasty, and consists of a single central temple surroundedby 16 smaller temples.Depending on the group, you then have the option of visiting Ratu Boko. Thehistory of Ratu Boko is unclear, and much of what is understood about the sitecomes from inscriptions and even folklore. The oldest inscription found on the siteis believed to date back to 792AD, naming the site Abhayagiri Wihara.Archaeologists believe that the ruler of the Saliendra Dynasty between 760-780,Rakai Panangkaran, built Ratu Boko after he resigned from his leadership to findspiritual peace and concentrate on religious matters. Abhayagiri Wihara means‘peaceful Buddhist monastery’ and the site chosen has fairly spectacular views. OfBuddhist faith, Rakai Panangkaran was also responsible for the building ofBorobudur temple during his reign. A mix of Buddhist and Hindu structures arefound on the complex, including the Buddhist Dyani Budha, Stupika, TerakotaTablet, and a gold and silver plaque with a Buddhist inscription. Three small Hindutemples, as well as Yoni, a Durga statue, a Ganesha statue and a plaque with aninscription to Rudra, the other name for the god Siwa (shiva).At the end of the tour you will travel west of Jogja to your hotel in the surroundsof Borobudur.Tuesday09 October, 2012Saraswati Borobudur,YogyakartaSunrise at Borobudurgroup excursionYou will leave your hotel at around 5am for the short walk to the 8th centuryBuddhist relic of Borobudur. Find yourself a quiet spot to sit and wait for the sunto rise over the horizon enjoying the serene and spiritual atmosphere that seemsto have infiltrated every rock. As you look out to the hills and forests surroundingyou it isn't hard to imagine how explorers must have felt when they stumbled outof the forest in 1814 to find such a sight lost to the world for almost 500 years.The awe-inspiring monument features the largest and most complete collection ofBuddhist relief sculptures on the walls of its seven terraces - all of which detail thestory of Buddhist cosmology. It was thought to take 75 years to complete andalthough it's exact purpose is still unclear it was evidently a shrine to Lord Buddhaand guide to the noble path of the Buddha. It is thought that Borobudur wasabandoned following the 14th century decline of Buddhist and Hindu kingdoms inJava, and the Javanese conversion to Islam. It was then completely covered in adeep layer of volcanic ash following the eruption of nearby Mount Merapi andworldwide knowledge of its existence was only sparked in 1814 by Sir ThomasStamford Raffles, the then British ruler of Java.Borobudur, JavaFollowing your trip to Borobudur you will stop to see a local village at work.Perched in a valley beside a river, the village of Candijero has a great setting. It hasnumerous cottage industries you can see as well as the opportunity to meet someof the locals. You may see people tending the fields, making noodles or tofu formarket and constructing small hand crafted souvenirs. The village works with alocal tourism initiative and this is a good way to provide a small amount of extraincome for the local population. The smiles and waves you receive from everyoneyou pass are a sight to treasure and the rural atmosphere is a refreshing changefrom in Java's normally crowded towns and cities.Itinerary in detail 17

Island Hopping Indonesia : Group TourBorobudur, JavaYou have the rest of the day free to enjoy at your own time. You may like torevisit Borobudur at sunset, wander around the local villages or perhaps even treatyourself to lunch or dinner at Amanjiwo, arguably the finest hotel in Java, which canbe seen from Borobudur (reservations and smart dress essential).Wednesday10 October, 2012Rimba Lodge, TanjungPutingBorobudur to Semaranggroup transferPlease ensure your main cases are all packed up this morning as they will be takenon to Surabaya while you take a smaller rucksack or similar to Kalimantan.Your transfer from Borobudur to Semarang will take approximately two and a halfhours. As you head north through the outskirts of the city you may see wonderfulviews of Mount Sumbing to your left and Merapi to your right if the weather isclear. You will pass through the city of Magelang en-route. As you enter the leafyand fairly affluent up-town suburbs of Semarang you will get views of the harbourand bustling downtown city below before arriving at the airport.Semarang to Pangkalan BunTrigana Air - Flight No: TGN125 - Dep: 10:25 - Arr: 11:45 - (same day); Class:Economy class; Non-stop flightCrocodile River, KalimantanThe overhead lockers are extremely small on flights to/from Kalimantan so evensmall bags may need to be checked-in or placed by your feet. The luggage limitvaries between 10-15kg depending on the exact aircraft used and this is sometimesenforced and sometimes not. Excess is charged at around 15,000Rp per kg.Kalimantan introductionAll meals are included in KalimantanCovering the lower two thirds of Borneo, the third largest island in the world,Kalimantan is known as the land of a thousand rivers. The main street of each townis usually a river and there are probably more boats that cars. Although many citiesare pretty faceless 'oil towns' the main draw card for Audley clients is TanjungPuting National Park - arguably the best place in the world to search for wildorang-utan in the dense rainforest.18 Itinerary in detail

Island Hopping Indonesia : Group TourPangkalan Bun introductionPangkalan Bun is the gateway to Tanjung Puting National Park and a pleasant stopover if travelling elsewhere in Kalimantan. This tidy town with its wide streets,attractive residences and warm and friendly locals creates a convivial and appealingatmosphere.Pangkalan Bun, Kalimantan, IndonesiaPangkalan Bun to Tanjung Puting National Parkgroup transfer with lunch on boardFrom the airport you will travel around 25 minutes by car to the small port townof Kumai. At Kumai you will be welcomed on board your Klotok boat by thefriendly crew and begin your journey upstream.The first stage of your journey is along the main shipping route that leads out tothe Java sea and you will pass several trade and passenger boats, as well as thesimple shacks that the Dayak tribes have built on the waterfront. After about 30minutes you will escape the river traffic and head up a tributary called the 'Big'Sekonyer River. This river forms the border of Tanjung Puting National Park andslowly narrows and fills with mangroves and palms as you journey along. The openupper deck allows you to soak up the sunshine and look out on to the rainforestwhere you may see proboscis monkey, crab-eating macaque, false gharial crocodileand perhaps even your first orang-utan!On route you are likely to see all manner of wildlife so having your binoculars andcamera handy is a good idea!Tanjung Puting introductionStaying in Tanjung Puting is something truly memorable. Making your way throughthe national park, along its narrow backwaters under the jungle canopy, you get aninstant feeling of being back to nature. You are captivated completely by the purityof the air, the openness of the night sky with the most remarkable view of theMilky Way, the magnificence and dignity of the gentle orang-utan, the thunderingdownpours that instantly cool the air, and the clarity of the brilliant crimsonsunsets.The national park itself is mainly composed of low lying swampy terrain with acomplex pattern of black water rivers running through it. Mangrove swamps linethe rivers with the forest canopy developing away from here up to 150 feet high.Short treks through the forest generally follow ranger's trails but if you want toexplore further a field you will be creating your own path through some ofBorneo's most pristine jungle.Itinerary in detail 19

Island Hopping Indonesia : Group TourMost people visit Tanjung Puting to see the 5,000 plus orang-utan that are spreadwide across the 4,000 square kilometre park. There are three feeding stations inthe park and they all provide supplementary food to the orang-utan. This meansthey cannot remain wholly dependent on the feeding sites and are insteadencouraged to explore further a field. The orang-utan that do come to the feedingsites are generally mothers with young offspring and recently released animals thathave been rescued or have been orphaned after loggers killed their parents. Thefeeding takes place on platforms a few metres above the forest floor so they don'tfeel so vulnerable. You will sit on fallen trunks only about 10 metres away fromthem and will have rangers along side you. The orang-utan may come to theplatform from anywhere in the jungle (there are no areas of the park fenced off forrehabilitation) so you have to be aware to move quickly if you are between themand the food, or indeed if you are between a male and a female. Your guide andrangers will be there to look out for you but these animals can be unpredictablewhen agitated and they have an extremely long reach and strong grip that hasinjured people in the past.The park is generally seen as being much less touristy than Bukit Lawang in Sumatraand Sabah and Sarawak in Malaysian Borneo. This is largely down to the difficultiesin reaching the park and the fact that Dr Galdikas who campaigned for the Park'sopening in 1982 has been a strong influence in protecting the area fromdevelopment. This all means that the park is an amazing experience for those whowant to enjoy the rainforest as it was meant to be seen; unspoilt, tranquil areashome to a fascinating array of animal and plant life.Aside from the orang-utan, some of the larger animal species that you may see inTanjung Puting include proboscis monkey, gibbon, rare clouded leopard, huge wildboar, civet, Malaysian sun bear, crocodile, several kinds of deer and a type of wildcattle known as banteng. For the bird lover there are over 220 species here,including the symbolic hornbill, kingfisher, white egret and several otherendangered water birds. There are also numerous types of fish, leech, snake, frogand other reptilian life lurking in the swampy grounds.Sensible clothing is of course a must for your time in the rainforest with well wornboots high on the order as heavy rains may fall at any time of the year. This is amalarial zone so tablets should be taken and 'deet' spray and other preventionmethods are strongly recommended.Camp Leakey:Camp Leakey is located within Tanjung Puting National Park and was established in1971 by Dr. Biruté Galdikas. It was named after the legendary anthropologist, LouisLeakey, who was both mentor and an inspiration to Dr. Galdikas as well as Drs.Jane Goodall and Dian Fossey. Originally consisting of just two huts, Camp Leakeyis now an assemblage of permanent wooden structures designed to provide a basefor scientists, staff, students and PHPA guards.Over the years, Camp Leakey has supported the research efforts of dozens ofscientists and students including graduate students from Indonesia (UniveristasNasional & Universitas Gajamada) and North America. Projects have ranged fromresearch into orang-utan, proboscis monkey, gibbon and leaf-eating monkeybehaviour and ecology, to studies of orang-utan sign language abilities andcognition, to leech behaviour and riverine ecology.20 Itinerary in detail

Island Hopping Indonesia : Group TourA 200 metre boardwalk made of ironwood was constructed by the provincialgovernment in the 1970's to bypass the seasonal swamps that can isolate the highground at Camp Leakey from the river. Used by orang-utan as well as people, theboardwalk may be the first place you will meet one of Camp Leakey's "bicultural"great ape residents. These orang-utan are the last of the ex-captive orang-utanreleased into the nearby forest during the 1970's and early 1980's. Now, orangutanrehabilitation is conducted in other areas of the park, but the Camp Leakeyresidents, mostly females and their offspring, spend their time both in the forestand in Camp. They provide visitors a chance to view free-ranging orang-utan closeup.If you wish to donate to or join the Orang-utan Foundation or just learn moreabout their work please visit www.orangutan.org.Proboscis monkey in Tanjung Puting, KalimantanThursday11 October, 2012Rimba Lodge, TanjungPutingPondok Tanggui and Camp Leakey orang-utan postsgroup excursion with lunch on boardYou will wake early this morning and enjoy breakfast at the lodge before boardingyour boat. Continue upstream today where the jungle thickens and you can try tospot more wildlife from the deck! The journey takes about an hour and 15 minutesand you will arrive at Pondok Tanggui (Post 2) in time for the daily orang-utanfeeding at 9am.Accompanied by your guide and a local park ranger you will walk deeper in to thejungle along small tracks. You will probably be joined by a limited number of othervisitors at the feeding site where you can witness these huge creatures from justmetres away. Return to the post where you can visit the small orphanage they havebefore boarding the boat around 11am and cruising further upriver.Orang-utan, KalimantanYou will soon turn off the 'Big' Sekonyer and on to the 'Small' Sekonyer orCrocodile River. As the name might suggest, this is a small river with lots ofcrocodiles. Your journey to the famed Camp Leakey takes about two hours andyou will have lunch prepared on route by your boat crew. Freshfish/chicken/beef/vegetables and fruit are made into fantastic Indonesian dishes foryou and drinks are available at all times.Itinerary in detail 21

Island Hopping Indonesia : Group TourArrive in to the famed Camp Leakey (Post 3) around 2pm and take your timelooking around the research centre and meeting some of the scientists, researchersand local rangers....as well as the resident orang-utan! Again you will trek further into the forest for the feeding session where you may like to try and spot the orangutanfrom the family photos they have on the walls of the research centre. Afterthe feeding you may like to take a short trek through the forest or you can headstraight back to your boat to return to Rimba Lodge. The journey home isdownstream and takes about two hours and 30 minutes.Friday12 October, 2012Rimba Lodge, TanjungPutingProboscis monkey, KalimantanPondok Tanggui orang-utan post, Pesalat rainforest stationand Tanjung Harapan villagegroup excursion with lunch on boardHead upstream to Pondok Tanggui (Post 2) where you can go to the feedingstation to see the orang-utan that gather here from the depths of the jungle oralternatively you can take a trek through the forests with one of the residentrangers. If you are lucky you may see orang-utan swinging through the treesheading to or from the feeding site. Of course the jungle is filled with othercreatures and you only have to be patient to see the wildlife all around you.Back on the boat you will take a freshly prepared lunch on route back downstreamto the rainforest station of Pesalat. This is a Government and NGO sponsored sitethat is attempting to reseed a part of the national park largely destroyed by illegallogging and forest fires. It is quite amazing to see the work involved in trying torecreate rainforest that has taken thousands of years to develop. Your guide willhelp you chat to the local villagers working here and you may come acrossvolunteers from other countries that are here to help.Slightly further downstream is Tanjung Harapan (Post 1) where you can travel in tothe jungle to see the feeding at 3pm. This is the smallest of the posts and sees veryfew visitors. It is a real favourite for Audley, the local family that lives here are asfriendly as they come and the kids will be keen to give you a game of ping pong onthe weathered table in the middle of the jungle! You can enjoy a trek around thearea after the feeding or cross over the river to the Tanjung Harapan village. This isthe largest settlement in the area and you can walk through the tiny village seeingthe playful kids, small fish farms and local school. The school will be delighted if youwant to visit and welcomes any kind of gift, from pens and pencils to a football forthe school field (there are approximately 50-60 children).Rimba Lodge is just over the river from the village and you will come back fordinner.Saturday13 October, 2012Majapahit Hotel, SurabayaRimba Lodge to Pangkalan Bun airportgroup transferRetrace your steps back to the airport.Pangkalan Bun to SurabayaTrigana Air - Flight No: TGN711 - Dep: 14:30 - Arr: 15:40 - (same day); Class:Economy class; Non-stop flightSurabaya introductionThe capital of east Java, Surabaya has a population of some three million people andis an important economic and industrial city second only to Jakarta. The town is acontrast of new and old, and strolling around the old part of town makes for aninteresting diversion, particularly with a trip to the spice market and Mesjid Ampelmosque in the Arab Quarter.22 Itinerary in detail

Island Hopping Indonesia : Group TourLocal girl in Surabaya, JavaAirport to hotelgroup transferYour journey to the hotel will only take around 30 minutes, you have theremainder of the day free.Sunday14 October, 2012Majapahit Hotel, SurabayaHalf day city tourgroup excursion with lunch in a local restaurantToday you will spend some time exploring the city sights. As a mixed cultural cityyou first visit the Chinese Quarter and have the opportunity to wander around theold shop houses. The Arab Quarter is the next on the list and is the only organisedArab Quarter in Indonesia. Within the Quarter and possibly the highlight is atypical Arabian market where exotic vegetables and spices spill out from thecrowded stalls. The House of Sampoerna is a cigarette museum which provides aninteresting experience.You will end the tour with lunch in a local restaurant.Surabaya, JavaMonday15 October, 2012Bromo Cottages, MountBromoBreakfast is includedSurabaya to Mount Bromogroup transferThe journey takes approximately four hours (traffic dependent) from Indonesia'ssecond largest city to the highlands of Bromo-Tengger-Semeru National Park. Youwill follow the coast south and then head east until the turn off near Probolinggo.From here you will notice the road starts to twist and wind as you climb towardsGunung Bromo. The air will freshen and the temperature drop as you arrive in thecooler volcano lands with it's stunning scenery of mountains and villages.Mount Bromo introductionTengger horsemen at Mount Bromo,JavaThe district of Bromo-Tengger-Semeru is inhabited by the ethnic Tenggercommunity. Unlike the lowland Javanese, who are generally Muslim, the Tenggerare Hindus who still maintain their traditions. One of the highlights of theirfestivities is the Kasada ceremony. Every year, the Tengger people cross the sea ofsand and climb the highest peak to the crater edge of Mount Bromo, from wherethey cast offerings in the form of live fowl, money and bouquets of flowers into thehissing, seething inner crater. They pray to the god Brahma (from whom Bromoderives its name) that in the coming year he will grant them good health and a goodharvest.Itinerary in detail 23

Island Hopping Indonesia : Group Tour**Mount Bromo eruption**Mount Bromo began erupting in late 2010 and continues to show some activity.We monitor the situation closely and will update you if you cannot access the viewpoint. On occasions the amount of ash means you cannot access the Sea of Sandsand Bromo itself but this is rare and impossible to predict.Please note that as with all active volcano's, Mount Bromo (and the surrounding volcano's)does have the potential to erupt. We will always take the advice of local experts who willdetermine whether the volcano is safe to visit. If it is not then we will need to make lateamendments to your trip and consult with you as to what these will be.Sunrise over Mount Bromo, JavaDinner at Bromo Cottagesgroup dinnerThis evenings dinner will be taken quite early because of your start time tomorrowmorning. The simple food and basic facilities mean this is just an overnight stop!Tuesday16 October, 2012Tugu Malang, MalangBreakfast is includedSunrise over Mount Bromogroup excursionYou will be collected from your hotel at about 3.30am and transferred by a privateJeep up to the Mount Penanjakan II view point. When you get there you will havethe opportunity to have a hot drink and 'hire' a puffer jacket from someenterprising locals for $1-2. Overlooking the mountains, watching the sunrise, youwill experience one of the most awe-inspiring and memorable vistas in the world.If the volcano is not in a dangerous state of activity then you will get the chance toventure in to the old caldera (known as the sea of sands) and climb to the crater ofMount Bromo itself. It is possible to use one of the local horses that your guide willhelp arrange or alternatively you can walk. The distance is approximately 2km andcan get very cold before the sunrises so layer up!Mount Bromo to Malanggroup transferThis morning you will transfer to Malang. For the first 45 minutes the road is windyand steep as you make your way back down the mountain but the views arewonderful. This drive will take around two and half hours before you reach theuniversity city of Malang.24 Itinerary in detail

Island Hopping Indonesia : Group TourMalang introductionSurrounded by volcanoes – Mount Butak to the west, Mount Arjuna to the north,and Mounts Kepolo and Bromo to the east – Malang is one of the most beautifullysituated cities in Java. During the colonial period it was a small quaint town whereDutch Planters and civil servants could escape the heat of the lowlands. The elegantvillas are still in evidence and it is a pleasant town to walk around as the people arefriendly and the climate is a little coolerChristianity meets Islam, MalangDinner at Tugu Malanggroup dinnerTugu Malang is one of our favourite hotels in Java and the restaurant you will dineis truly unique. Enjoy some of the wonderful flavours of Java and amazingsurrounds.Wednesday17 October, 2012Tjampuhan Hotel, UbudMorning at leisureTransfer from hotel to airportgroup transferYou will be transferred from your hotel to the airport in time for your onwardflight.Malang to DenpasarGaruda Indonesia - Flight No: JT1841 - Dep: 14:25 - Arr: 16:30 - (same day); Class:Economy class; Non-stop flightDenpasar airport to Ubudgroup transferYou will be collected from the airport and transferred north to Ubud - a drive ofaround 90 minutes past Bali's busy streets as shops, temples and offerings fly past.Children at a temple ceremony, UbudItinerary in detail 25

Island Hopping Indonesia : Group TourBali introductionPeople say that the Balinese people have reached self-content. They are proud ofhaving preserved their unique Hindu culture against the advance of Islam, thedominant religion throughout Indonesia. This is still reflected in day to day life andcan be seen in the numerous ceremonies, festivals and magnificent temples andpalaces. The Balinese are skilled artisans and are also noted for their traditionaldance, the distinctive music of the gamelan and for their skills in weaving cloth. Therise of tourism on Bali since artists began flocking here in the 60's has not changedlocal customs and still today it is the law in Bali that no building can be higher thana palm tree.Ubud introductionMany western artists and intellectuals began visiting Ubud in the 1930's and aided inthe expansion of the local Balinese arts and crafts. From this time Ubud becameknown in Bali, not for its beaches, but for art, music, architecture and dance. It islocated in the centre of the island, within 90 minutes of the popular south coastand a couple of hours from the quieter beaches of the north, east and west coasts.The central region of Bali is arguably the most scenic and Ubud is an ideally locatedtown from which to base yourself to explore all that Bali has to offer away fromthe coast.The slightly cooler temperatures in Ubud mean exploring the gallery lined streetsand markets is a little more comfortable than on the coast, however being locatedat a higher altitude you will see more rain here, particularly in the afternoons whentropical showers occur year round.Cremation ceremony near Ubud, BaliThursday18 October, 2012Tjampuhan Hotel, UbudA cultural tour of Ubud and the surrounding villagesgroup excursion with lunch in a local restaurantYour first stop on this full day trip is in Ubud itself where you will have theopportunity to browse through the galleries of prominent Balinese and Europeanartists at one of the town's excellent museums. There are several good ones tochoose from, our current favourite is the Neka museum. You can watch gold andsilver craftsmen at work in the village of Celuk, visit the woodcarving galleries inMas and test your bartering skills in the local market. You will also visit UbudPalace which is still home to the local royal family. You can walk around most ofthe large compound with it's traditional buildings. On leaving Ubud you will thentravel along the back roads passing stunning rice terraces in Tegallalang, visitingTampak Siring with its holy springs and finally stopping at Batuan to see sometraditional Balinese houses. During the day you will be taking for lunch in a localrestaurant.26 Itinerary in detail

Island Hopping Indonesia : Group TourFriday19 October, 2012Tjampuhan Hotel, UbudLocal women heading to a temple, BaliLake Bratan, Jatiluwih rice terraces and Pura Batukaru templegroup excursion with lunch at local restaurantToday you will travel the back roads, seeing the Balinese people going about theirdaily lives and seeing some less visited parts of the island. You will begin bytravelling to the cooler mountain area of Danau Bratan, visiting the market town ofBedugul and Pura Ulun Danu Bratan. This is a very beautiful and important templethat was founded in the 17th century and dedicated to Dewi Danu, the goddess ofthe waters. It is built on a small island near the edge of a lake and is one of themost iconic images in Bali. Hidden in forest on the slopes of Gunung Batukaru youwill find one of the most beautiful temples in Bali, Pura Batukaru. Mount Batukaru isBali's second highest mountain and due to it's remote location is less visited thansites such as Mount Batur and Agung. The temple was originally the state templefor the area where Tabanan was an independent kingdom and small pagodas arevery spiritual in design and feel. The small white water stream to the left of thetemple means that the sound if running water is always present and. From Batukaruthe meandering drive to the village of Jatiluwih is through magnificent scenery.Famous for the panorama of it's rice field terraces, the word Jatiluwih literallymeans "really, really beautiful" and there is plenty of time to photograph the areaand village.You will have a simple local lunch.Kecak dance performance Pura Dalem temple and dinnergroup excursion and dinnerOn the final evening of your tour through Indonesia you will have the opportunityto see one of the most famous of all Balinese dances.The Kecak dance is taken from the Hindu epic Ramayana, which tells the story ofPrince Rama and his rescue of Princess Sita, who has been kidnapped by the evilKing of Lanka, Rahwana, and somehow with the help of the white monkey army,Rama rescues his wife and defeats the evil Rahwana. It is unusual because it has nomusical accompaniment like many other Indonesian dances do, instead, a troupe ofover 50 men serve as the chorus, providing the music for the story in a series ofconstant vocal chants that change with the mood of the actors and making awondrous cacophony of synchronized "chak-achak-achak" clicking sounds whileswaying their bodies and waving their hands. From that chanting noise of "chakachak-achak",then it gave the dance its name Kecak.The dance lasts roughly an hour and after the dance, you will be taken for yourfarewell dinner.Saturday20 October, 2012Ubud to Denpasar airportgroup transferHead back to the airport in time for your flight - a journey of approximately 90minutes.Denpasar to Singapore Terminal: 3Singapore Airlines - Flight No: SQ947 - Dep: 20:05 - Arr: 22:35 - (61 days later);Class: Economy class; Non-stop flightSingapore Terminal: 3 to London Terminal: 3Singapore Airlines - Flight No: SQ222 - Dep: 23:30 - Arr: 05:55 - (next day); Class:Economy class; Non-stop flightSunday21 October, 2012Arrive back in to Heathrow at 05.55Itinerary in detail 27

AccommodationOUR ACCOMMODATION GRADING SYSTEMYour accommodation is described on the following pages. Please do nothesitate to call us if you require any further information about any of theproperties. We classify accommodation into the following categories. Theseare for your guidance only, they are based on the opinions of our staff and aretherefore quite subjective.Basic: Very primitive accommodation where we are not aware of anythingbetter in the region.Simple: Clean and simple but limited facilities.Medium: A good standard of accommodation, reasonable range of facilities.First Class: A high standard of accommodation with a wide range of facilities.Deluxe: Superb accommodation with facilities and service to match.Opulent: The world’s most unashamedly luxurious hotels, resorts and lodges.28 Accommodation

AccommodationPHOENIX HOTEL,YOGYAKARTAFirst ClassThis colonial style hotel offers thefacilities and comfort of a modern hotelwhile maintaining the traditions of thepast. Many of the deluxe rooms andsuites offer private balconiesoverlooking the courtyard pool and arefurnished in a modern style with localtouches. The remainder of the 144rooms are clean and functional. ThePaprika restaurant specialises in Asianfusion cooking while the 1918 terracebar overlooks an open-air courtyardand the trendy Vino wine bar featuresnightly entertainment. The pool andrestaurant are located in elegant shadycourtyards and the whole hotel is sopeaceful that it is difficult to believeyou are in the middle of such a vibrantcity. The small spa is ideal to comeback to after a sunrise visit toBorobudur.SARASWATI BOROBUDUR,YOGYAKARTAFirst ClassSaraswati Borobudur is located just fiveminutes walk away from the ancientBuddhist relic of Borobudur. The 18well appointed rooms at this boutiquehotel are classically designed and setaround an elegant courtyard andswimming pool. The small standardrooms are perfectly fine for a shortstay, while the suites offer more room.The small gourmet restaurant serves agood selection of traditional andinternational dishes while the staff arefriendly.Accommodation 29

AccommodationRIMBA LODGE, TANJUNGPUTINGSimpleRimba Lodge is hidden in the jungle andset right on the edge of the gentlyflowing Sekonyer River beside TanjungPuting National Park. The timber lodgeis built in a series of adjoining elevatedpavilions with each pavilion containingthree rooms and its own coveredverandah and boardwalk to the river’sedge. The 32 rooms all have fans andmosquito drapes as well as westerntoilets and showers. The diamond,emerald and amethyst rooms werecommend have air conditioning, fansand (temperamental) hot water;sapphire rooms have (temperamental)hot water and fan; ruby rooms havecold water and fan. There is arestaurant here with limited westernfood and numerous local dishes servedby friendly staff. English speaking guidesare available for bird watching aroundthe lodge and a percentage of thelodges profit goes to environmentalprotection. Electricity is powered by agenerator which runs from 5pm to8am so the rooms can get very hotduring the day - but most people areout exploring at this time.Whilst staying here you may see asmany as nine primate species, pluscrocodile and rare birds such as thestorms stork. In the mornings you maybe lucky to hear the plaintive cry ofgibbon, early birdsong and the residentmacaque monkey troop from yourcomfortable room at the lodge. Themacaque can be overly curious at timesso make sure your windows are closedand doors locked or you may comeback to find a few things missing fromyour room!Our opinion: A no frills lodge with theperfect base for exploring the area.MAJAPAHIT HOTEL,SURABAYAFirst ClassThe hotel was originally built in 1910and has an impressive history whichblends well with the romantic andelegant feel it has to the place. It hasgraceful architecture and landscapedgardens which befit its colonial style.The hotel has all modern facilitiesincluding a spa and a gym, an outdoorswimming pool; a business centre andseveral bars and restaurants to choosefrom and is located in the city centre ofSurabaya.Our opinion: By far the best hotel in thecity and a very comfortable optionbetween Kalimantan and Mount Bromo.30 Accommodation

AccommodationBROMO COTTAGES, MOUNTBROMOSimpleBromo Cottages is located at 900metres above sea level and is perchedon a volcanic outcrop which allows itto have the best views around. Thesimple rooms overlook the slopes ofthe mountain with all their differentcrops growing amongst the trees andvillages. Basic meals are served in thelarge food hall but there are very fewother facilities in the hotel, service canbe hit and miss and it is best served asjust an overnight stay.Our opinion: Although the rooms arebasic the views do their best to make upfor it..TUGU MALANG, MALANGFirst ClassA wonderfully unique hotel located inthe heart of the Old Town. Theindividually appointed suites have acharacter all to themselves with theowners priceless antiques collectiondisplayed throughout the hotel. Arefreshing swimming pool is set in abeautifully manicured garden courtyard,while the spa, gallery and boutique areall of the highest quality.Our opinion: This is a hotel that willsurprise and delight from the moment youarrive and is sure to be one of thehighlights of your time in Java.Accommodation 31

AccommodationTJAMPUHAN HOTEL, UBUDMediumLocated just west of central Ubud inlush tropical gardens with wonderfulviews of the Wos River. 63 pleasantcottages overlook the picturesquevalley, only a short stroll from UbudMonkey Forest, the Puri LukisanMuseum of Balinese art, the formerKing's Palace and traditional market.Our opinion: The property is built intraditional Balinese style. Natural stonepaths leading around the property havebeen worn away over time and are opento the elements so they can be slipperyand uneven as well as steep in place asthe hotel is located on a valley.As one of the first properties to bebuilt in Ubud, the hotel does notpossess many of the modern featuresthat newer properties feature such asin room televisions and designer decor.Instead, the Raja rooms that wesuggest have wonderful views of theUbud countryside and a private terraceto enjoy these at your own time. Asmall unique spa built into the caves inthe cliff side can be found downtowards the river and the simple hotelrestaurant boasts wonderful valleyviews as dusk approaches.32 Accommodation

General InformationTravel insuranceIt is advisable to take out your travelinsurance at the time of booking yourtrip as cover will commence for predeparturecancellation from the policyissue date. This will, therefore, providecover should you have to cancel your tripfor an insured reason such as illness orserious accident.We strongly recommend that you and allmembers of your party are adequatelyinsured, protecting against unforeseencircumstances that could otherwise spoilyour travels. Cover should includemedical expenses and repatriation in theevent of accident or illness. In addition,we strongly recommend that you havecover for personal belongings, delay atyour outward or homeward point ofdeparture, personal liability, overseaslegal expenses and cancellation. If you areundertaking any sports or adventurousactivities, including trekking, on your tripyou should also make sure that yourpolicy covers these. Please also ensureyou read the policy conditions andexclusions.The type of trips we create and therequirements of Audley clients varygreatly. We have therefore listed below anumber of providers who offer policieswhich may suit these varyingrequirements. You can find a morecomprehensive list, including links to theproviders' websites, atwww.audleytravel.com. Other providersand policies are also available. We areunable to provide you with more detailedinformation and you should contact theprovider concerned directly for this.Please note, this is generalinformation only. We are notproviding any specific advice ontravel insurance or recommendingany particular policy or insurer.Trips of up to £5,000 ppA large number of companies offerinsurance policies which include cover forcancellation charges of up to the fullholiday cost. American Express (0800028 7573), Insure and Go (0844 8882787) and the Post Office (0800 2942292) all have policies that you may liketo consider. This information can alsobe found at www.audleytravel.com withlinks to the insurers’ websites.Trips over £5,000 ppIt can be more challenging to getinsurance which includes cover forcancellation charges of up to the fullholiday cost for higher value trips. Anumber of providers do, however, offersuch policies.Bowlin Insurance (01832 272 888) offersa totally bespoke service, tailoring apolicy to your specific requirements,American Express (0800 028 7573) offercancellation cover up to £12,500 perperson and Insure and Go (0844 8882787) offer cancellation cover up to£7,500 per person. This information canalso be found at www.audleytravel.comwith links to the insurers’ websites.Clients over 65 years of ageMany companies now offer cover topeople over 65 years of age. However, ifyou are finding it difficult to get coveryou could try Age UK (0845 600 3348)or Saga (0800 015 8055) both of whomcurrently have no upper age limit on theirpolicies. See also the companies referredto under pre-existing medical conditionsbelow. This information can also befound at www.audleytravel.com with linksto the insurers’ websites.Pre-existing medical conditionsIf you have a pre-existing medicalcondition, there are a number ofcompanies that may be able to help you.P J Hayman / Free Spirit (0845 230 5000)will consider most pre-existing medicalconditions and they have no upper agelimit on single trip policies. Age UK (0845600 3348) and Insure and Go (0844 8882787) will also consider a number of preexistingconditions and may be able tohelp. Cancer Travel Insurance Services(0845 880 0163) specialise in travelinsurance for people with non-terminalcancer and have no upper age limit ontheir policies. This information can alsobe found at www.audleytravel.com withlinks to the insurers’ websites.Non-UK residentsIf you are not a UK resident you willusually need to get insurance in yourcountry of residence. Some insurancecompanies, such as Colombus Direct(0870 033 9988), however, will considerpolicies for non-UK residents. Thisinformation can also be found on ourwebsite www.audleytravel.com with linksto the insurers’ websites.Once you have a travel insurance policyin place, please let your specialist knowwho your provider is and your policynumber.The above information is provided ingood faith and is correct to the best ofour knowledge as at July 2011. Noliability is, however, accepted for anyerrors and all information must bechecked directly with the insuranceprovider.Financial securityWe hold an Air TravelOrganiser's Licence (ATOL)issued by the Civil AviationAuthority (ATOL number4817). When you buy an ATOLprotected air inclusive holiday* from us,you will receive a confirmation invoicefrom us (or via our authorised agentthrough which you booked) confirmingyour arrangements and your protectionunder our ATOL. In the unlikely event ofour insolvency the CAA will ensure thatyou are not left stranded abroad and willarrange to refund any money you havepaid to us for an advance booking.*The air inclusive holidays we arrange areATOL protected providing either theperson who pays for the booking ispresent in the UK when the booking ismade or the first leg of any flight orflights we arrange for you commences inthe UK. For further information, visit theATOL website at www.atol.org.ukNot all holiday or travel services offeredand sold by us will be protected by theATOL scheme. Those arrangementswhich are not protected by our ATOLare covered by insurance arranged byAmTrust Europe Ltd. This insurancemeans your money will be refunded oryou will be returned to the starting pointof your contracted arrangements ifalready abroad in the unlikely event ofour being unable to provide your holidaydue to our insolvency. Please ask us toconfirm what protection will apply toyour booking.HealthIt is essential that you see your GP or atravel clinic before booking your trip andbefore travelling to make sure that youhave taken all the necessary healthprecautions. Some vaccinations requiremore than one visit with a period ofweeks between injections. You shouldvisit your GP at least six weeks beforedeparture. For up to date medical adviceyou may wish to call the MedicalAdvisory Service for Travellers Abroad(MASTA).MASTA Traveller’s Health LineBefore travelling abroad, you cantelephone 0906 550 1402 (premium ratecall 60p/minute) to obtain a ‘Health Brief’specifically tailored to your journey. Yourbrief will give information aboutimmunisation and malaria as well as anyForeign Office advice and the latesthealth news. Their lines are open 24hours a day, 7 days a week. MASTA, 52Margaret Street, London W1W 8SQ.Internet: www.masta-travel-health.comGeneral Information 33

General InformationOther health information services areavailable, including www.nathnac.org andwww.fitfortravel.nhs.ukDeep vein thrombosis (DVT)The majority of international airlines nowissue advice on how to lessen the risk ofDVT, however, if you have any concerns,we recommend that you consult yourdoctor.Pre-existing medicalconditions/Disabled passengersIt is essential that you advise us beforebooking if you have any disability or preexistingmedical condition which mayaffect your holiday or any specialrequirements as a result of any disabilityor medical condition (including any whichaffect the booking process) so that wecan assist you in considering thesuitability of the arrangements and/ormaking the booking.Full details must be confirmed in writingat the time of booking and whenever anychange in the condition or disabilityoccurs. You must also promptly advise usif any medical condition or disabilitywhich may affect your holiday developsafter your booking has been confirmed.The nature of many of the destinationsfeatured within our brochures means thatin the majority of cases they areunsuitable for those who are wheelchairbound or have a lack of mobility. We willbe delighted to discuss the feasibility ofcreating a tailor-made itinerary for youthat takes into consideration your level ofmobility.On our escorted group tours the TourLeader is, unfortunately, unable to offeradditional assistance to passengers withlimited mobility and all such assistancewill need to be provided by whoever thepassenger is travelling with. We mayrequest that you provide a letter fromyour doctor confirming your fitness totravel.High altitudeYour itinerary may include sectionswhere the altitude exceeds 10,000 feet(3,048 metres). If you suffer fromcirculation, heart or respiratory problemswe advise that you consult with yourdoctor before confirming your booking.SmokingAirlines do not permit smoking on theaircraft. At the request of the majority ofour clients we do not allow smoking onany form of transport used for ourescorted group tours. Stops are regularlymade where you will be able to smoke.For smokers travelling on a tailor-madetour we request that you check withyour driver or guide whether smoking ispermitted in the vehicle.Health and safety standardsEach country has its own regulations andenforcement levels relating to health andsafety standards. These do not alwaysmatch the very high standards we areused to in the UK. We thereforerecommend that you follow a fewprecautionary safety procedures. Alwayscheck where the nearest fire exit is andhow to raise the fire alarm. Do not entera swimming pool before checking thewater depth first. For more suggestionsplease see the Important Informationsection in your Travel Organiser.Passport and visa information forBritish CitizensPassengers must hold a passport which isvalid for at least six months following thereturn date of your holiday. Britishpassport holders (full British Citizens)currently require visas, in advance oftravel, for the following destinationsfeatured in our brochures: Australia,Bhutan, Burma, China, Cuba, Gabon,India, Iran, Kenya, Kyrgyzstan,Madagascar (not necessary for 2011travel), Mongolia, Mozambique, Nepal(also available on arrival), Libya, Pakistan,Papua New Guinea (also available onarrival), Russia, São Tomé & Príncipe,Syria*, Tanzania, Tibet, Uganda,Uzbekistan, Vietnam**, Zambia andZimbabwe.Visas may be required for othercountries but can be arranged on arrival.*Visitors to Syria can obtain a visa onarrival but we will need to forward yourpassport details prior to travel.**Visitors to Vietnam can obtain a visa onarrival but require a letter ofauthorisation from ourselves – pleasespeak to your specialist.We are normally able to obtain visas onyour behalf, please ask for details at thetime of booking. Non-British passportholders should check with the relevantembassies as visa requirements may bedifferent to those of British passportholders. It is your responsibility to ensureyou have the correct documentation andvisa stamp(s). Failure or inability to obtainall required visas for whatever reasondoes not entitle you to cancel withoutpaying the applicable cancellation charges.Travel adviceThe Foreign and Commonwealth OfficeTravel Advice Unit monitors all overseasdestinations and offers safety advice toBritish travellers. You can contact theservice on 0845 850 2829 or visitwww.fco.gov.uk/travelFlights and airlinesThe difference between a direct flight anda non-stop flight can cause confusion. Toclarify, on a direct flight no change ofaircraft is scheduled but touchdowns willbe made en route either to refuel or toboard or disembark passengers. On nonstopflights no change of aircraft isrequired and no stops are made enroute. Virtually all of the flights that weuse are direct and many are non-stop.Exact details will be given with youritinerary.Premium Economy, Business andFirst ClassIf you require business or first class flightsthese can be arranged on most airlines atvery competitive rates. Premiumeconomy can be arranged on certainairlines, please call us for details.Specific seat requestsWe will do all we can to try to reserve aspecific seat for you, if you have apreference. However, whilst airlines mayallow us to request seats, they will notguarantee any specific seat reservation. Ifthis is important to you, it is always bestto arrive for your flight early, regardlessof having made this request in advance.Please make it clear on your bookingform if you have a specific request.Flight amendmentsWe generally use special ‘inclusive tour’fares when we purchase your air ticketsfrom the airlines. While these fares arevery good value they are inflexible interms of changes and offer no refundsonce the tickets are issued. Once yourflight is confirmed the airlines will chargean amendment fee or insist on thepurchase of a completely new ticket ifyou make changes.Internal flightsSmaller local airlines are often more likelyto change their schedule at short notice.We will endeavour to inform you of anychanges in advance of travelling but thismay not always be possible.Frequent Flyer ClubsIf you collect points through any of theairline frequent flyer clubs please provide34 General Information

General Informationyour membership details on the bookingform and we will ensure that these arerecorded against your flight reservation.Please note that on some of our speciallynegotiated ‘inclusive tour’ fares are notalways awarded.Carbon off-settingPlease let your specialist know if youwould like to carbon offset your flights.We work with Friends of Conservationand all offsetting payments are donatedthrough them. For more details visitwww.audleytravel.com/offset. Thesuggested amounts are in line with theDEFRA’s current guidelines for the costper tonne of carbon. If you wish toensure that Gift Aid is included pleasedonate directly viawww.audleytravel.com/offsetUK airport hotels, car parking andloungesWe are able to arrange airport hotelaccommodation, car parking, meet andgreet services and airport lounge accessin the UK, subject to availability. Toarrange any of these services please callour Administration Team on 01993 838051.Hotel informationThere is frequent confusion over theterminology used for bed arrangementsin hotel rooms. A ‘double’ is recognisedas meaning a room with a double bed,this may be two single beds pushedtogether. A ‘twin’ is a room with twosingle beds. Please note that all roomsare allocated at the discretion of thehotel and cannot be guaranteed.Single roomsSingle rooms tend to be smaller thandouble or twin rooms, however, manyhotels do not have single rooms, in whichcase you will be allocated a twin ordouble room.Special dietary requirementsSpecial diets should be requested on thebooking form, however, it is unrealisticto expect special diets to be catered forin some of the destinations we feature.We will advise the hotels and airlines ofyour request but we cannot guaranteetheir availability.Brochure and itinerary accuracyWe thoroughly check all the informationthat is included within our brochures andindividual tour itineraries, however,changes do occur and errors areoccasionally made. Airlines may changetheir schedules, roads may close andgovernment regulations may alter. Shouldthere be any changes to the travelarrangements you have booked we willdo our best to keep you informed of thesituation prior to departure.Travel in the developing worldMany of our destinations are in thedeveloping world where attitudes,infrastructure, priorities, lifestyles andcultures are very different from our own.This is often the very reason to visit thedestination but certain aspects may befrustrating. We always advise that thefirst thing you should pack is your senseof humour. This can prove invaluablewhen travelling over rougher roads,waiting for a delayed aircraft andcommunicating with hotel staff whosefirst language is not English.Data Protection ActWe will hold your name, address and anyother details you supply us with on ourdatabase. This information will be used tomake your travel arrangements and tosend you information about AudleyTravel. In order to make your travelarrangements we will need to pass yourdetails to companies and individualsoutside the EC where less stringent dataprotection controls may be in place. Wewill not pass on your details to thirdparties for any other purposes.AITO Quality Charter:The Association of IndependentTour OperatorsAITO is the association for independentand specialist holiday companies. Ourmember companies, usually ownermanaged,strive to create overseasholidays with high levels ofprofessionalism and a shared concern forquality and personal service. TheAssociation encourages the higheststandards in all aspects of tour operating.Exclusive membershipAITO sets criteria regarding ownership,finance and quality which must besatisfied before new companies areadmitted to membership. All membersare required to adhere to a Code ofBusiness Practice which encourages highoperational standards and conduct.Financial securityAn AITO member is required to protectmoney paid by customers to the memberfor any holiday sold under the AITOlogo. This protection applies tocustomers who are in the UK at thetime of booking or to overseascustomers who have booked directlywith the member. Members have tocomply with UK Government Regulationsin this respect. Members submit details oftheir bonding and guaranteearrangements to the Association on aregular basis.Accurate brochures and web sitesAll members do their utmost to ensurethat all their brochures and otherpublications, print or electronic, clearlyand accurately describe the holidays andservices offered.Professional service and continualimprovementsAll members are committed to highstandards of service and believe in regularand thorough training of employees.Members continually seek to review andimprove their holidays. They listen totheir customers and always welcomesuggestions for improving standards.Monitoring standardsAITO endeavours to monitor qualitystandards regularly. All customers shouldreceive a post-holiday questionnaire theresults of which are scrutinised by theAssociation.Responsible tourismAll members acknowledge theimportance of AITO’s ResponsibleTourism guidelines, which recognise thesocial, economic and environmentalresponsibilities of tour operating. Thosedemonstrating their achievementsbeyond the pure acceptance of thisprinciple are recognised by the award of2 to 5 star status.Customer relationsAll members endeavour to deal swiftlyand fairly with any issues their customersmay raise. In the unlikely event that adispute between an AITO member and acustomer cannot be settled amicably,AITO’s low-cost Independent DisputeSettlement Service may be called upon byeither side to bring the matter to aspeedy and acceptable conclusion.Audley is a member of the Association ofIndependent Tour Operators. To contactthe Association, visit www.aito.co.uk orcall 020 8744 9280.General Information 35

Terms and conditionsPlease read the following conditions carefully. All holidaysare sold by us subject to these conditions and the othergeneral information in this booklet, our brochures andquotations.Audley Travel Group Ltd (whose administrative offices areat New Mill, New Mill Lane, Witney, Oxon OX29 9SX)are members of the Association of Independent TourOperators. Audley Travel Group Ltd (hereafter referredto as ‘we’, ‘us’, ‘our’) offers a number of products and thetrading names we use are ‘Audley’, and ‘Audley Travel’. Inthese Terms & Conditions, ‘you’ and ‘your’ means allpersons named on the booking, or any of them asapplicable (including anyone who is added or substituted ata later date).Your contract with us and all matters arising out of it aregoverned by English law. We both agree that any dispute,claim or other matter which arises out of or in connectionwith this contract or your holiday, will be dealt with by theAITO Arbitration Scheme - see clause 9 or the Courts ofEngland and Wales only unless, in the case of Courtproceedings, you live in Scotland or Northern Ireland. Inthis case, proceedings may be brought in the Courts ofyour home country. If proceedings are brought in Scotlandor Northern Ireland, you may choose to have yourcontract governed by the law of Scotland/Northern Irelandas applicable. If you do not so choose, English law will apply.1. Paying for your holiday(i) The procedure for making a booking is shown in youritinerary quotation and on our website. All bookings aresubject to these terms and conditions and by asking us toconfirm your booking, the person who makes the bookingis taken to have accepted these booking conditions onbehalf of all persons named on the booking. Once we havereceived the applicable payment(s) due at the time ofbooking (see below), we will, subject to availability of therequested arrangements, send you your invoice. It is at thepoint when we issue this to you that a valid contract willcome into existence between us. Please check yourconfirmation/invoice and all tickets/documents carefully assoon as you receive them and contact us immediately ifyou think any details are incorrect. We regret we cannotaccept any liability if we are not notified of any inaccuracies(for which we are responsible) in any document within tendays of our sending it out (five days for tickets).We will doour best to rectify any mistake notified to us outside thesetime limits but you must meet any costs involved in doingso.(ii) The deposit is part payment of the holiday. The depositrequired will be shown on the quotation page of youritinerary. In addition to the deposit, full or part payment ofcertain elements of your holiday (such as flights) may berequired at the time booking or at some point betweenbooking and balance due date. Also see clause I (iv). Thedeposit and all such additional payments are non refundableexcept as set out in clause 4. The balance must be paid notlater than the date specified on the invoice. This is normallyno less than 8 weeks before the departure date. However,there are a few destinations or trip components thatrequire payment no less than 90 days before the departuredate which will be specified on your invoice and quotation.Please note if we do not receive all payments due (includingany surcharge where applicable) in full and on time, we areentitled to assume that you wish to cancel your booking. Inthis case, we will be entitled to keep all amounts paid ordue at that date. If we do not cancel straight away becauseyou have promised to make payment, you must pay thecancellation charges shown in clause 3 depending on thedate we reasonably treat your booking as cancelled.(iii) Full payment is required at the time of booking for allbookings made after balance due date as above.(iv) On occasions, we may be asked by suppliers to makepayment to them earlier than normal. Such requests may,for example, be made in order to secure accommodationand other services during periods of peak demand. Whilstsuppliers may have no contractual right to make suchrequests, failure to comply with them may result in the lossof confirmed arrangements. Where this situation arises, wereserve the right to ask you to make payment of therequested sum within a stipulated period and prior tobalance due date. We will of course endeavour to avoiddoing so if we can. Any such early payment will be nonrefundable except as set out in clause 4.(v) If you are booking your holiday through one of ourauthorised travel agents the balance must be paid to theagent two weeks prior to the applicable balance due date asspecified on the invoice and quotation. All payments madeto one of our authorised travel agents for the arrangements36 Terms and conditionswe have contracted to provide will be held by them on ourbehalf. If you book your holiday through a travel agent whois not a member of ABTA, all payments must be made tous directly and not your travel agent.2. If you change your holidayIf, after the contract between us has come into existence,you want to change your holiday we will do our best topass your request to the relevant supplier, however wecannot guarantee that such changes can be made. Where achange can be made, we will charge for any additional costsincurred including any costs imposed or incurred by any ofour suppliers, and including for example cancellationcharges that may be incurred for sectors cancelled. Youshould note, for example, that a change of name on orother alteration to an airline ticket will usually incur a 100%cancellation charge and full rebooking fee.3. If you cancel your holidayIf you have to cancel part of the booking or cancel theentire booking once it has been confirmed by us, writtennotification must be sent to us by recorded delivery post orby email. As proof of receipt by email of your notification tocancel you must receive and retain writtenacknowledgement from Audley Travel. Charges will beapplied from the date the letter is received, or the email isacknowledged by Audley Travel, according to the scalebelow. The charges are applied as a percentage of the totalholiday cost excluding any amendment charges and anyamounts paid in addition to the deposit at the time ofbooking or before balance due date (see clauses 1(ii) andI(iv)) which are non refundable in the event of cancellation.The following cancellation charges apply if your final balancedue date is 8 weeks prior to departure. Please note,different cancellation charges apply in relation to certainproducts – please see your quote for details.Period before departuredate within which writtennotification is received atour officesCancellationChargePer PersonUp to balance due dateDeposit onlyBalance due date-43 days 30%42-29 days 60%28-3 days 90%Within 2 days 100%Alterations or cancellations by you aftercommencement of travel and unused servicesWe will do our best to implement any changes to yourarrangements you request once they have commenced, butwe cannot guarantee this will be possible. In the event ofsuch amendments being made you will be liable for anycancellation charges that may be levied for the servicesoriginally booked, and for the cost of booking the revisedarrangements and the arrangements themselves. As a basicprinciple, no refunds will be paid to clients who do notcomplete a tour. However where we ourselves are able toobtain a refund from hotels or principals for services notused, we will pass this on to you, less any reasonableadministration charges.THE IMPORTANCE OF TRAVEL INSURANCEIf you have taken out holiday insurance you may, dependingon the detail of your policy, be able to recover thecancellation charges, check your policy for details. Nevertravel without insurance, the unexpected can alwayshappen. It is your responsibility to ensure you areadequately covered by insurance. Please read your policyand take it on holiday with you.4. If we change your holidayWe start planning the holidays we offer many months inadvance. Occasionally, we have to make changes to andcorrect errors in itineraries and other details both beforeand after bookings have been confirmed and cancelconfirmed bookings. Whilst we always endeavour to avoidchanges and cancellations, we must reserve the right to doso. However, we promise we will only cancel yourconfirmed booking after balance due date where you havefailed to comply with any requirement of these bookingconditions entitling us to cancel (such as paying on time) orwhere we are forced to do so as a result of ‘force majeure’as defined in clause 5 below. We will not cancel after thisdate for any other reason.Most changes are minor. Occasionally, we have to make a‘significant change’. A significant change is a change madebefore departure which, taking account of the informationyou give us at the time of booking and which we canreasonably be expected to know as a tour operator, wecan reasonably expect to have a major effect on yourholiday. Significant changes are likely to include thefollowing changes when made before departure; a changeof accommodation to that of a lower official classificationor standard for the whole or a major part of the time youare away*, a change of accommodation area for the wholeor a major part of the time you are away, a change of UKoutward departure time or overall length of time you areaway of twelve or more hours, or a change of UKdeparture airport to one which is more inconvenient foryou (except as between Gatwick and Heathrow).*Please note: A change affecting a stay in a hotel during atour where the hotel itself is not the focus of the tour, doesnot constitute a significant change.If we have to make a significant change or cancel, we willtell you as soon as possible. If there is time to do so beforedeparture, we will offer you the choice of the followingoptions:-(a) (for significant changes) accepting the changedarrangements or(b) purchasing an alternative holiday from us, of a similarstandard to that originally booked if available. Please note:Due to the original and individual nature of our holidays itfrequently may not be possible to offer you a comparableholiday to that originally booked.(c) cancelling or accepting the cancellation in which caseyou will receive a full and quick refund of all monies youhave paid to us.You must advise us of your decision within 7 days of thedate on which we notified you of the significant change orcancellation. Please note, the above options are notavailable where any change made is a minor one. A minorchange is any change which, taking account of theinformation you have given us at the time of booking orwhich we can reasonably be expected to know as a touroperator, we could not reasonably expect to have asignificant effect on your confirmed holiday.If we have to make a significant change or cancellation wewill pay you the compensation set out below subject to thefollowing exceptions. Compensation will not be payableand no liability beyond offering the above mentionedchoices can be accepted where (1) we are forced to makea change or cancel as a result of unusual and unforeseeablecircumstances beyond our control, the consequences ofwhich we could not have avoided even with all due care or(2) we have to cancel because the minimum number ofbookings necessary for us to operate your holiday has notbeen reached - in this case we will notify you no less than60 days before departure. Please note: all escorted grouptrips are based on group arrangements involving a givenminimum number of passengers. No compensation will bepayable and the above options will not be available if wecancel as a result of your failure to comply with anyrequirement of these booking conditions entitling us tocancel (such as paying on time).Period of notification ofchange before scheduleddeparture dateMore than 60 daysNil60-43 days £1042-29 days £2028-15 days £3014-0 days £40Compensationper personIn the unlikely event that we become unable to provide asignificant proportion of the services you have booked afteryou depart, we will make alternative arrangements for youat no extra charge, or, if this is impossible, or you do notaccept these alternative arrangements for a good reason,we will provide you with transport back to the point whereyour holiday arrangements with us commenced. If we areforced by ‘force majeure’ (see clause 5) to change orterminate your holiday after departure but before thescheduled end of your time away, we regret we will beunable to make any refunds (unless we obtain any refundsfrom our suppliers), pay you any compensation or meet anycosts or expenses you incur as a result except as set outabove.5. Force majeureExcept as set out in these terms and conditions, we cannotaccept liability or pay any compensation where theperformance or prompt performance of our contractualobligations is prevented or affected, or you otherwise

Terms and conditionssuffer any loss or damage (as more fully described in clause7 (i) below) as a result of circumstances amounting to‘force majeure’. In these terms and conditions ‘forcemajeure’ means any event or circumstances which we orthe supplier of the services in question could not foreseeor avoid even with all due care. Such events andcircumstances may include, whether actual or threatened,war, insurrection, riots, strikes, civil action, decisions bygovernments or governing authority, technical ormaintenance problems with transport, changes of schedulesor operational decisions of air carriers, terrorist activity,industrial action, natural or nuclear activity,epidemics/pandemics, adverse weather conditions, fire andall similar events outside our control.6. SurchargesOnce the price of your chosen holiday has been confirmedat the time of booking, we will only increase or decrease itin the following circumstances. Price increases or decreasesafter booking will be passed on by way of a surcharge orrefund. A surcharge or refund (as applicable) will bepayable, subject to the conditions set out in this clause, iftransportation costs (e.g. fuel, scheduled airfares and anyother airline surcharges which are part of the contractbetween airlines (and their agents) and the tour operator)or dues, taxes or fees payable for services such as landingtaxes or embarkation or disembarkation fees at ports orairports change.Even in the above cases, only if the amount of the increasein our costs exceeds 2% of the total cost of your holiday(excluding any amendment charges), will we levy asurcharge. If any surcharge is greater than 10% of the costof your holiday (excluding any amendment charges), youwill be entitled to cancel your booking and receive a fullrefund of all monies you have paid to us (except for anyamendment charges) or alternatively purchase anotherholiday from us as referred to in clause 4 ‘If we change yourholiday’. Please note that travel arrangements are notalways purchased in local currency and some apparentchanges have no impact on the price of your travel due tocontractual and other protection in place.A refund will only be payable if the decrease in our costsexceeds 2% as set out above. Where a refund is due, wewill pay you the full amount of the decrease in our costs.You have 14 days from the issue date printed on thesurcharge invoice to tell us if you want to cancel orpurchase another holiday where applicable. If you do nottell us that you wish to do so within this period of time, weare entitled to assume that you will pay the surcharge. Anysurcharge must be paid with the balance of the cost of theholiday or within 14 days of the issue date printed on thesurcharge invoice, whichever is the later.We reserve the right to make changes to and correcterrors in quoted prices at any time before your holiday isconfirmed. We will advise you of any error of which we areaware and of the then applicable price at the time ofbooking.7. Our responsibility(i) We promise to make sure that all parts of the holidaywe have agreed to arrange, perform or provide as part ofour contract with you are arranged, performed orprovided with reasonable skill and care. This means that,subject to these booking conditions, we will acceptresponsibility if, for example, you suffer death or personalinjury or your contracted holiday arrangements are notprovided as promised or prove deficient as a result of thefailure of ourselves, our employees, agents or suppliers touse reasonable skill and care in making, performing orproviding, as applicable, your contracted holidayarrangements. Please note, it is your responsibility to showthat reasonable skill and care has not been used if you wishto make a claim against us. In addition, we will only beresponsible for what our employees, agents and suppliersdo or do not do if they were at the time acting within thecourse of their employment (for employees) or carryingout work we had asked them to do (for agents andsuppliers). We will not be responsible for any injury, illness,death, loss (including loss of enjoyment), damage, expense,cost or other sum or claim of any description whatsoeverwhich results from any of the following:-(a) the fault of the person(s) affected or any member(s) oftheir party or(b) the fault of a third party not connected with theprovision of your holiday which we could not havepredicted or avoided or(c) an event or circumstance which we or the supplier ofthe service(s) in question could not have predicted oravoided even after taking all reasonable care (see clause 5)(d) the fault of anyone who is not carrying out work for us(generally or in particular) at the time.In addition, we will not be responsible where you do notenjoy your holiday or suffer any problems because of areason you did not tell us about when you booked yourholiday or where any problems you suffer did not resultfrom any breach of our contract or other fault of ourselvesor, where we were responsible for them, our suppliers oragents or where any losses, expenses, costs or other sumyou have suffered relate to any business.Please note: we cannot accept responsibility for anyservices which do not form part of our contract. Thisincludes, for example, any additional services or facilitieswhich your hotel or any other supplier agrees to providefor you where the services or facilities are not advertised inour brochure and we have not agreed to arrange them aspart of our contract and any excursion you purchase duringyour holiday.(ii) The promises we make to you about the services wehave agreed to provide or arrange as part of our contract -and the laws and regulations of the country in which yourclaim or complaint occurred - will be used as the basis fordeciding whether the services in question had beenproperly provided. If the particular services which gave riseto the claim or complaint complied with local laws andregulations applicable to those services at the time, theservices will be treated as having been properly provided.This will be the case even if the services did not complywith the laws and regulations of the UK which would haveapplied had those services been provided in the UK. Theexception to this is where the claim or complaint concernsthe absence of a safety feature which might lead areasonable holiday maker to refuse to take the holiday inquestion.(iii) We limit the maximum amount we may have to payyou for any and all claims or parts of claims which do notinvolve personal injury, illness or death. Except where lossof and/or damage to luggage or personal possessions isconcerned or a lower limitation of liability applies to yourclaim, the maximum amount we will have to pay you forsuch non personal injury claims if we are found liable to youon any basis is twice the price (excluding any amendmentcharges) paid by or on behalf of the person(s) affected intotal. This maximum amount will only be payable whereeverything has gone wrong and you have not received anybenefit at all from your holiday.Where we are found liable for loss of and/or damage to anyluggage or personal possessions (including money), themaximum amount we will have to pay you is £150 perperson affected as you are assumed to have taken outadequate insurance at the time of booking. Please also seeclause 7(iv) below.(iv) Where any claim or part of a claim concerns or isbased on any travel arrangements (including the process ofgetting on and/or off the transport concerned) provided byany air, sea, rail or road carrier or any stay in a hotel, themaximum amount of compensation we will have to payyou will be limited. The most we will have to pay you forthat claim or that part of a claim if we are found liable toyou on any basis is the most the carrier or hotel keeperconcerned would have to pay under the internationalconvention or regulation which applies to the travelarrangements or hotel stay in question (for example, theWarsaw Convention as amended for international travel byair and/or for airlines with an operating licence granted byan EU country, the EU Regulation on Air Carrier Liabilityfor national and international travel by air, the AthensConvention for international travel by sea and COTIF, theConvention on International Travel by Rail). Please note:Where a carrier or hotel would not be obliged to makeany payment to you under the applicable InternationalConvention or Regulation in respect of a claim or part of aclaim, we similarly are not obliged to make a payment toyou for that claim or part of the claim. When making anypayment, we are entitled to deduct any money which youhave received or are entitled to receive from the transportprovider or hotelier for the complaint or claim in question.(v) You must provide ourselves and our insurers with allassistance we may reasonably require. You must also tell usand the supplier concerned about your claim or complaintas set out in clause 9 below.8. Flights and your responsibilityThe flight details shown in your itinerary quotation are forguidance only and are subject to change. Final details will beconfirmed on your travel documentation, sentapproximately 14 days prior to departure. The timesshown on all tickets are local times and check in for bothoutward and return flights is at least 3 hours prior to thedeparture times on the travel documents. It is possible thatflight times may be changed even after tickets have beendispatched - we will contact you as soon as possible if thisoccurs.In accordance with EU Directive (EC) No 2111/2005Article 9, we are required to bring to your attention theexistence of a “Community list” which contains details ofair carriers who are subject to an operating ban within theEU. The Community list is available for inspection athttp://europa.eu.int/comm/transport/air/safety/flywell_en.htm. In accordance with EU Regulations we arerequired to advise you of the actual carrier(s) (or, if theactual carrier(s) is not known, the likely carrier(s)) that willoperate your flight(s) at the time of booking. Where we areonly able to inform you of the likely carrier(s) at the time ofbooking, we shall inform you of the identity of the actualcarrier(s) as soon as we become aware of this. Any changeto the operating carrier(s) after your booking has beenconfirmed will be notified to you as soon as possible. If thecarrier with whom you have a confirmed reservationbecomes subject to an operating ban as above as a result ofwhich we/ the carrier are unable to offer you a suitablealternative the provisions of clause 4 will apply. Any changein the identity of the carrier, flight timings, and/or aircrafttype (if advised) will not entitle you to cancel or change toother arrangements without paying our normal chargesexcept where specified in these conditions.We can accept no responsibility if you arrive late for thecheck in and miss your flight as a result nor can we acceptresponsibility for any loss by you of your holiday/flight traveltickets, vouchers or coupons.Air travel is subject to operational decisions of carriers andairports which may result in delays and diversions. Pleasenote that minor carriers sometimes change the departuretime of short-haul or domestic flights at short notice, and insome instances, schedules shown in the computers ofintercontinental carriers differ from those actually flown bysmaller local carriers. We advise you that it is yourresponsibility to be meticulous in locally reconfirmingdirectly with the carrier operating the flight. We accept noliability for the consequences of flights missed owing to thepassenger’s failure to reconfirm.Clients flying in economy class to long-haul destinationsshould be aware that flights are often full and you may notbe able to get seats together. We also recommend thatyou check in early for a long flight, and in any case not lessthan 3 hours before the scheduled departure time.If your flight is cancelled or delayed, your flight ticket isdowngraded or boarding is denied by your airline incircumstances which would entitle you to claimcompensation or any other payment from the airline underEC Regulation No 261/2004 - the Denied BoardingRegulations 2004, you must pursue the airline for thecompensation or other payment due to you. All sums youreceive or are entitled to receive from the airlineconcerned by virtue of these Regulations represent the fullamount of your entitlement to compensation or any otherpayment arising from such cancellation, delay, downgradingor denied boarding. This includes any disappointment,distress, inconvenience or effect on any otherarrangements. The fact a delay may entitle you to cancelyour flight does not automatically entitle you to cancel anyother arrangements even where those arrangements havebeen made in conjunction with your flight. We have noliability to make any payment to you in relation to theDenied Boarding Regulations or in respect of any flightcancellation or delay, downgrading of any flight ticket ordenial of any boarding as the full amount of yourentitlement to any compensation or other payment (asdealt with above) is covered by the airline's obligationsunder the Denied Boarding Regulations. If your airline doesnot comply with these rules, you should complain to theAir Transport Users’ Council on 020 7240 6061www.auc.org.ukWe cannot accept liability for any delay unless it has amaterial effect on your holiday arrangements. See clause 4.Terms and conditions 37

Terms and conditionsYou undertake to behave with propriety and in such amanner as in no way causes or is likely to cause distress,danger or annoyance to other clients and/or any third partyor damage to property. If, in the view of ourselves, ouremployees, agents or suppliers, you are in breach of thisclause, we reserve the right to terminate your contract andneither we nor the providers of any of the services inquestion will have any further contractual obligations to youeither in respect of covering any expenses, paying anycompensation or refunds, or arranging for your returnhome.When you book with us, you accept responsibility for anydamage or loss caused by you. Full payment for any suchdamage or loss (reasonably estimated if not preciselyknown) must be paid direct at the time to theaccommodation owner or manager or other supplier. If theactual cost of the loss or damage exceeds the amount paidwhere estimated, you must pay the difference once known.If the actual cost is less than the amount paid, the differencewill be refunded. If you fail to do so, you will be responsiblefor meeting any claims subsequently made against us(together with our own and the other party’s full legalcosts) as a result of your actions.You must ensure that all your travel documents, fullpassports, visas, vaccination certificates, currency andtravellers cheques are in order and valid for travel. All costsincurred in obtaining such documentation must be paid byyou. We regret we cannot accept any liability if you arerefused entry onto any transport or into any country dueto failure on your part to carry correct documentation. Weare able to give general advice on these matters for Britishcitizens holding a British passport. However, non-Britishcitizens and non British passport holders should check withtheir embassy or consulate vis-a-vis current requirements.See also our General Information section.If failure to have any necessary travel or other documentsresults in fines, surcharges or other financial penalty beingimposed on us, you will be responsible for reimbursing usaccordingly.The name on your airline tickets must be the name thatappears on your full passport.Please note that if you believe that we have stated orallythat a particular facility or service should be available, but isnot in the brochure or in writing from us, please makereference to it on the booking form so that we mayconfirm it to you when accepting your booking.9. ComplaintsShould you have any complaints about any aspect of yourholiday arrangements, you must inform our localrepresentative or tour leader immediately and the supplierof the arrangements concerned. Problems can most easilybe dealt with on the spot. Please note, if you do not reporta problem or complaint which, if it had been reported atthe time it occurred could have been resolved there andthen we cannot accept any liability in respect of thatproblem or complaint. It is sensible to expect a clienttravelling in the developing world to be reasonablyresourceful if things go wrong. If you experience anydifficulties, contact us in the UK on our 24 hour emergencytelephone service. The number will be found on your predepartureinformation and with your tickets. In the unlikelyevent that an acceptable solution cannot be found, youshould then write to us within 28 days of your return withfull details of your complaint. If you fail to follow thiscomplaints procedure, your right to claim thecompensation you may otherwise have been entitled tomay be affected or even lost as a result.If we cannot reach an amicable solution to any dispute youdo have the right to refer the dispute to the Association ofIndependent Tour Operators which operates anIndependent Dispute Service (details on request) forresolution of the dispute by a mediator provided the claimdoes not involve personal accident, injury or illness.10. The brochure and quotationWe have taken every care in ensuring that the informationin the brochure and given in quotations/itineraries iscorrect at the time of publication. However we are sureyou will appreciate that subsequently minor alterations mayarise. We reserve the right to change any of the prices,services or other particulars contained in this brochure orany quotation at any time before we enter into a contractwith you. If there is any change we will notify you beforewe enter into such contract. Where we state thatadditional information, a fact sheet or a dossier is availableon a particular itinerary or programme, this informationshould be regarded as a term of the contract.The hotel classifications given in our brochure, quotationsand dossiers and fact sheets are for guidance only. They arenot based on any national or international classificationsystem, they are the opinions of our staff or agents and arequite subjective.11. Special requestsIf you have any special request, you must advise us inwriting at the time of booking. Although we will endeavourto pass any reasonable requests on to the relevant supplier,we regret we cannot guarantee any request will be metunless we have specifically confirmed this. For your ownprotection, you should obtain confirmation in writing fromus that your request will be complied with (where it ispossible for us to give this) if your request is important toyou. Confirmation that a special request has been noted orpassed on to the supplier or the inclusion of the specialrequest on your confirmation invoice or any otherdocumentation is not confirmation that the request will bemet. Unless and until specifically confirmed, all specialrequests are subject to availability.We regret we cannot accept any conditional bookings, i.e.any booking which is specified to be conditional on thefulfilment of a particular request. All such bookings will betreated as ‘standard’ bookings subject to the aboveprovisions on special requests.If you have any medical problem or disability which mayaffect your holiday, please tell us before you confirm yourbooking so that we can advise as to the suitability of thechosen arrangements. In any event, you must give us fulldetails in writing at the time of booking. You must alsopromptly advise us if any medical condition or disabilitywhich may affect your holiday develops after your bookinghas been confirmed. If we reasonably feel unable toproperly accommodate the particular needs of the personconcerned, we must reserve the right to decline theirreservation or, if full details are not given at the time ofbooking, cancel when we become aware of these details.12. Your financial protectionWe hold an Air Travel Organiser's Licence (ATOL) issuedby the Civil Aviation Authority (ATOL number 4817).When you buy an ATOL protected air inclusive holiday*from us, you will receive a confirmation invoice from us (orvia our authorised agent through which you booked)confirming your arrangements and your protection underour ATOL. In the unlikely event of our insolvency the CAAwill ensure that you are not left stranded abroad and willarrange to refund any money you have paid to us for anadvance booking.* The air inclusive holidays we arrange are ATOLprotected providing either the person who pays for thebooking is present in the UK when the booking is made orthe first leg of any flight or flights we arrange for youcommences in the UK. For further information, visit theATOL website at www.atol.org.ukNot all holiday or travel services offered and sold by us willbe protected by the ATOL scheme. Those arrangementswhich are not protected by our ATOL are covered byinsurance arranged by AmTrust Europe Ltd. This insurancemeans your money will be refunded or you will bereturned to the starting point of your contractedarrangements if already abroad in the unlikely event of ourbeing unable to provide your holiday due to our insolvency.For further details visit www.audleytravel.com/protectPlease ask us to confirm what protection will apply to yourbooking.13. ExcursionsPlease note that we do not provide or arrange excursionsother than those listed in your itinerary and forming part ofthe arrangements booked and paid for in the UK. Our localrepresentatives or guides may put you in touch with localorganisers of excursions if you request but we can have noliability for such excursions, as your contract for suchexcursions will be with a local company providing theservices and not with us.14. Prices and Brochure AccuracyPlease note, the information and prices shown in ourbrochures and/or quotations may have changed by the timeyou come to book your holiday. Whilst every effort ismade to ensure the accuracy of the brochures, quotationsand prices at the time of printing or when they are given toyou, regrettably errors do occasionally occur. You musttherefore ensure you check all details of your chosenholiday (including the price) with us at the time of booking.15. Honeymoon Gift ServiceAll honeymoon bookings and use of Audley's HoneymoonGift Service are subject to our terms & conditions. It isimportant to note that in the unfortunate event of thecancellation of your booking you will be responsible for allcancellation charges as detailed in our Terms & Conditions.Audley also reserve the right to charge a £150administration fee to cover refunding all monies to yourguests. These refunds will only be made once allcancellation charges have been paid. As the client, you willtake on the responsibility for the full payment of thebooking as the amount of your guest contributions cannotbe guaranteed.Audley Travel Group Limited. Registered Address: NewMill, New Mill Lane, Witney, Oxfordshire OX29 9SX.Registered in England with Company Reg. No. 3190720.VAT Reg. No.676420523. October 200938 Terms and conditions