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5IDEA PORTAL• Intranet system for collecting employee ideas• anything that adds value for client or internal process• 1000+ per year• abstracts of ideas accessible to all employees• Stages for a new idea ideation brief description & classification of idea submitted to Portal 1 mgr. evaluates in 3 days, may speak w/ideator to refine/clarify idea vetted by panel of managers if approved: client approval if appropriate, then implemented implementation tracked / evaluated