Nitin Nagpal

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“If one considers government services to be 100%, 1-5% willstill require a visit to the Government office, around 30-40%will be available through the Citizen Service Center (CSC) orgovernment service delivery centers and 50-60% could beprovisioned on the mobile devices."Mr. R. ChandrashekharSecretary, e-Governance,Ministry of Communication and Informationtechnologies, Government of India.eGOVsharE2009
Thank you!<strong>Nitin</strong> <strong>Nagpal</strong>Managing Consultant, PricewaterhouseCoopers, IndiaE-mail: nitin.nagpal@in.pwc.inSaurabh AgarwalSenior Consultant, PricewaterhouseCoopers, IndiaE-mail: saurabh1.agarwal@in.pwc.ineGOVsharE2009
Page 1 and 2: m-GOVERNMENTINDEVELOPING COUNTRIES:
Page 3 and 4: The changing landscape…raises two
Page 5 and 6: Why m-Government?What is the progre
Page 7 and 8: Case of India1 Around 54 gram panch
Page 9 and 10: Implementation Model for m-Governme
Page 11 and 12: Key Limitations / ChallengesInforma
Page 13: Evaluating Engagement and Effective

Nitin Nagpal

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