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Working in partnership: Getting the best from inspection, audit ...

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Objective 10Inspect<strong>in</strong>g bodies cont<strong>in</strong>uously monitor <strong>the</strong>irpractices <strong>in</strong> l<strong>in</strong>e with <strong>the</strong> ConcordatPractice 10.1Implementation of practicesInspect<strong>in</strong>g bodies implement <strong>the</strong> practices <strong>in</strong> <strong>the</strong> Concordat <strong>in</strong>dividually or,where agreed, toge<strong>the</strong>r. They recognise that each signatory has its ownspecific functions and take account of implications of particular practices foro<strong>the</strong>r <strong>in</strong>spect<strong>in</strong>g bodies.Practice 10.2Demonstrat<strong>in</strong>g implementationInspect<strong>in</strong>g bodies demonstrate how <strong>the</strong>y are implement<strong>in</strong>g <strong>the</strong> practices of<strong>the</strong> Concordat. They prioritise action as necessary and identify, with reasonssuch as statutory remit, any practices that do not require specific action by<strong>the</strong>m. Inspect<strong>in</strong>g bodies measure <strong>the</strong> impact of implementation on <strong>in</strong>spectedbodies, on <strong>the</strong> services <strong>the</strong>y provide, on frontl<strong>in</strong>e and o<strong>the</strong>r staff, on patients,clients and carers, and on value for money.Practice 10.3Communication to those provid<strong>in</strong>g or receiv<strong>in</strong>g healthcareInspect<strong>in</strong>g bodies need to ensure that all those with an <strong>in</strong>terest <strong>in</strong> healthcareare made aware of <strong>the</strong> practices that <strong>the</strong> Concordat promotes. Consistentwith <strong>the</strong>ir statutory rights and responsibilities, <strong>in</strong>spect<strong>in</strong>g bodies <strong>in</strong>vite those<strong>in</strong>spected to comment on or challenge implementation of practices where<strong>the</strong>y have concerns or suggestions to make.Practice 10.4Monitor<strong>in</strong>g implementationInspect<strong>in</strong>g bodies establish processes for monitor<strong>in</strong>g <strong>the</strong> implementation anddemonstration of practices <strong>in</strong> <strong>the</strong> Concordat. There is a forum of <strong>in</strong>spect<strong>in</strong>gbodies, which reviews and discusses <strong>the</strong> outcomes, as well as address<strong>in</strong>g <strong>the</strong>level of compliance with <strong>the</strong> practices.Practice 10.5Review of <strong>the</strong> ConcordatThe Concordat is reviewed by its signatories at least annually. Lessons learnedand good practice identified are shared to maximise <strong>the</strong> benefits for bodiesprovid<strong>in</strong>g healthcare and for people who use services, carers and frontl<strong>in</strong>e staff.20 Concordat Gett<strong>in</strong>g <strong>the</strong> <strong>best</strong> <strong>from</strong> <strong>in</strong>spection, <strong>audit</strong>, review and regulation of health and social care May 2006

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