MTN MPLS-VPN Service - MTN Business

d. Customer shall ensure that its electronic files are adequately duplicated anddocumented at all times. Neither MTN Business nor its designees areresponsible or liable for Customer's failure to duplicate or document files or fordata or files lost during the performance of the Service.e. Customer will, where requested, provide its own dedicated ISDN phone linewhere Customer requests ISDN Backup around the Cloud as an option on thisService Order.f. In order to ensure installation of the Router as planned, MTN Business requiresdetails of the ISDN lines at a minimum of 14 days prior to the installation of theRouter. Customer shall install an ISDN line within 1.5 metres of each Routerlocation and will maintain each ISDN line in good working condition at all timesduring the Service Term. If an ISDN line is not operational, this will void anyService commitment provided by MTN Business. The Charges do not includeany rental or usage charges related to the ISDN line(s) and these charges arepayable by Customer directly to the ISDN provider. Customer acknowledges thatISDN phone line(s) shall not be used for any purpose other than as back up incase of a Service outage. Disconnecting the ISDN line(s) voids any Servicecommitment provided by MTN Business.g. If applicable, Customer shall provide adequate power receptacle no further than1 meter from the Router install location. MTN Business shall supply a power stripto plug into the receptacle. All Routers will be plugged in to the power strip. It isCustomer responsibility to ensure adequate power supply to the Router.Appropriate circuit breakers are the responsibility of the Customer.h. Customer shall provide an uninterrupted power supply (UPS) device for all CPEreceiving the Service. Customer will maintain each UPS device in good workingcondition at all times during the Service Term.i. Upon termination of the Service for whatever reason, it is the Customer'sresponsibility to disconnect the ISDN and/or PSTN lines at Customer Sites whereCustomer has provisioned the ISDN and/or PSTN lines.j. Customer shall not for the duration that a Service is provided under this ServiceOrder, access, configure, amend, modify, repair or remove the CPE.k. Where Customer purchases CPE from MTN Business, Customer shall not retainany access rights to the CPE and grants to MTN Business all such access rightsto the CPE as required to provide the Service.l. Where requested by MTN Business, Customer shall perform a reboot of the CPEin case of a Service outage.m. If the Customer has not elected for MTN Business to manage the CPE, MTNBusiness shall not be held responsible for routing issues from CE to PE, or fordowntime or service unavailability, packet loss, or service degradation for anyreason related to CPE.Initials