European Export Controls - C5

Business Informationin a Global ContextExperts from over tenEuropean countries sharebest practices on exportcontrols compliance3rd Forum onEuropeanExport ControlsUpgrading Your Compliance Programmes to MinimiseYour Company's Exposure to Export Controls Risks25 – 26 September 2013 | Radisson Blu Hotel | Amsterdam, The NetherlandsHear from senior government officials:Associate sponsor:Premium exhibitor:Étienne ParisAssistant Director,General Engineer for Armament,Ministry of Defence (France)Joachim WahrenExpert in Export Controls,Retired Head,Directorate Federal Office ofEconomics and Export Control(BAFA) (Germany)Zvi RamanLegal Adviser,Flemish Department ofForeign Affairs (Belgium)Tom NijsLegal Adviser,Flemish Department ofForeign Affairs (Belgium)H.E. Paul van den IjsselAmbassador of the Netherlandsto Jordan and Former PermanentRepresentative of the Netherlandsto the Conference on Disarmamentin Geneva and DisarmamentAmbassador at LargeExhibitor:Receive industry insights from leading companies including:ABB (Worldwide)BAE Systems (UK)Celestica (Romania)DRS Technologies (USA)DuPont de Nemours (Belgium)Ericsson (Ireland)Esterline TechnologiesCorporation (France)GRUNDFOS Holding A/S (Denmark)Hitachi Europe Ltd (UK)Honeywell Friction Materials (Romania)Huntsman Corporation (Switzerland)Hydrasun (UK)Infineon Technologies (Portugal)Intel GmbH (Germany)Invensys (USA)Marshall Aerospace and Defence Group (UK)Northrop Grumman Sperry Marine B.V.(Germany)NXP Semiconductors (Netherlands)PerkinElmer (Belgium)Philips International B.V. (Netherlands)Qioptiq (France)Royal DSM (Netherlands)TNT Express (UK)Update your compliance programme in line with key global exportcontrols changes:• Expected impact of the Arms Trade Treaty (ATT) and how the provisions comparewith the EU acquis• Preparing for classification changes under the “Obama Export Reform”• Update on cross-EU implementation of the Intra-Community Transfers DirectiveWalk away with advanced insights and practical strategies on tacklingthe most challenging export controls issues when managing yourEuropean operations including:• How to establish a customised company control list and how to utilise exportcontrols pro-actively in product development• Optimising IT tool selection and integration to support your export controlscompliance programme• Getting “buy-in” across the organisation for your export controls programme• Conducting an effective export controls compliance programme self-assessment• US/EU sanction conflicts: dealing with bank, parent company and suppliercontract requirements and/or terminations• Avoiding “deemed exports and re-exports” and inadvertent technology transfers• M&A: best practices for conducting export controls compliance due diligenceand post-merger programme integrationMedia Partners:Up to21.75CPDEnhance your conference experience by participating in intimateand interactive workshops on 27th of September 2013:AClassifying Your Products Throughout the Production LifecycleB Perfecting Your On-going Customer and Other Business Partner DueDiligence ProgrammeTo register call +44 (0) 20 7878 6901 or register online at www.C5-Online.com/EEC

Take Home Winning Strategies for Incorporating the Latest Regulatory Requirementsinto your Export Controls Compliance ProgrammeWith a whole array of increasingly complex and ever-changing export controls regulations, coupled with asymmetric applicationof the same across Europe; the challenge of correctly classifying products, obtaining the required licenses and applying forthe requisite export controls concessions is becoming progressively more difficult. Ensure you are up to speed with the latestchallenges in the field of export controls, from the classification of new technologies, to the new French Intra-CommunityTransfers Directive reporting requirements.Reinforce Your Export Controls Programme to Protect Your Company from Costly Export Controls ViolationsWith many enforcements occurring behind closed doors in Europe, giving limited guidance as to what makes a strong exportcontrols compliance programme, you can never be sure if your programme is up to scratch. At the same time, enforcement ofthe US Export Control Regulations (EAR) is becoming increasingly stringent. Make sure your organisation is not the next to facethe severe penalties, delays or debarments, by perfecting your tailored classification programme, optimising your IT systemsand ensuring watertight due diligence controls are in place.Ensure Export Controls Compliance throughout Your Supply Chain and Business PartnersExport controls risk is often exemplified throughout the supply chain, or when a third party is involved. All too often however,export controls (and more notably, sanctions) compliance is not effectively monitored and communicated to suppliers, freightforwarders, joint venture business partners, or during the course of M&A activity; leading to inadvertent breaches, loss of businesssynergy and contract terminations. It is imperative that you take proactive measures to ensure compliance throughout the courseof any relationship, to safeguard your company’s contracts and investments.C5’s Forum on European Export Controls is the largest and most valued conference of its kind, and will again, at the 3rd Forum,taking place in Amsterdam, bring together leading trade professionals, lawyers and government officials dedicated to exportcontrols compliance. Taking you through key regulatory updates whilst sharing best practices to cost-effectively implement andimprove export controls compliance systems, you will take away practical compliance insights and implementable strategies toavoid export controls violations. Join this event to participate in meaningful case studies, debates and Q&A that will provideyou with the tools to stand up to intense regulatory scrutiny, whilst maintaining performance and competitiveness.Don’t Miss Out on this Year’s Hottest Topics:• Making appropriate product modifications in the course of development to avoid creating dual-use items• Updating your computer systems to reflect classification changes under the "Obama Export Reform"• Where to focus your attention when implementing your export controls compliance programme and who to involve• How to successfully “tag” technologies to existing ERP systems• Overcoming conflict in US and EU sanction requirements: dealing with cases where US law may be enforced wherenot legally required• Best practices in M&A export controls due diligence and programme integration• Overcoming export controls and economic sanctions challenges when rationalising your joint venturesComplete and refine your conference experience with these hands-on and interactive workshopson 27th of September 2013A Classifying Your Products Throughout the Production LifecycleB Perfecting Your On-going Customer and Other Business Partner Due Diligence ProgrammeParticipants will receive a comprehensive set of materials prepared by the speakers specifically for this event.These are invaluable materials which you will use again and again, long after the conference is over.There are limited seats available. Reserve your place now by calling +44 (0) 20 7878 6888 or faxing your registrationform to +44 (0) 20 7878 6885 or registering online at http://www.C5-Online/EECA MUST ATTEND EVENT FOR• Vice Presidents/Directors/Managers of:- Export Controls- Compliance and Ethics- Defence Compliance- Legal and Regulatory Affairs- International Trade- Import/Export Licensing,Compliance and Operations- Technology Controls- Procurement- Logistics• Consultants and Outside Counselspecialising in:- Export Controls- International Trade- Defence- International Regulations and Compliance• Freight Forwarders, Brokers, Clearing AgentsWEBCASTCan’t take time out of the office?Attend the conference from theconvenience of your home or office.Save money on travel and view theconference according to your ownschedule. This interactive live webcast allows you toparticipate in the sessions as they occur, downloadhandouts, and ask speakers questions. If you can’t watchthe live feed, the recorded archives of the presentationswill also be available for you to view for 45 days afterthe conference is over, so you can re-watch sessions, orview any sessions you may have missed.

• Will import certificates and other documentationstill need to be retained upon becoming anapproved receiver?• What additional record keeping obligations needto be met in order to obtain certification?• Dealing with potential asymmetries in application• When will additional authorisations for export berequired?2:30 Implementing Your Trade Compliance ManagementProgramme: Where to Focus Your Energy and Whoto InvolveLaurence Carey, Export Control/Offset Manager,Commercial Executive,Marshall Aerospace and Defence Group (UK)Eric E. van der Starre, Director International TradeCompliance, Huntsman Corporation (Switzerland)Walter Vasselli, Senior Compliance Officer,Finmeccanica (Italy)• Ensuring your processes are specific and clear• Flexible vs. rigid programmes• Where to focus your attention when implementingyour export controls compliance programme:- core production vs. other production streams- establishing a strategy for one-off movementsof equipment, tools and spare parts- considerations based on company size- aspects of your programme for which you can useexternal providers• Fostering understanding between business processesand trade controls teams: how to get “buy in” fromboth sides• Working with business and sales teams to embedexport controls compliance into processes• Gaining buy-in from the top: senior managementand the board- how to come to an agreement on the type of issuesthat need to be reported (when and why)- how to involve board members in your exportcontrols compliance programme- how to quantify and describe complex exportcontrols risks• Collaborating with your cross-country businesses toreduce duplication in due diligence and other exportcontrols compliance activities3:30 Afternoon Refreshments3:45 Supporting Your Export Controls ComplianceProgramme with Optimum IT Tool Selectionand IntegrationNicolas Fribolle, EMEA Regional Compliance Manager,Esterline Technologies Corporation (France)Thomas Konetschny, Export Compliance, Manager,Intel GmbH (Germany)• How do you ensure that your business derives valuefrom technology solutions?• Evaluating the type of system required based on sizeof the company• How to separate the hype from the reality:- how to frame questions to ensure that thetechnology selected will work- who to engage when selecting technologies• What are the key technological solutions and newinnovations for successfully implementing roadmaps,tracking and reporting?• Strengths and weaknesses of compliance IT softwareand integrated systems currently available in the market• Spotting red flags highlighted through database searches• To what extent can you rely on a negative “hit” froma database search?• How do you “tag” technologies to existing ERP systems?• How to ensure compliance happens automatically priorto trade orders being processed; order managementand trade flow• Bespoke country specific regulation packages; howto implement regulatory updates into the system• Setting suitable permission levels and user profilesto manage compliance• Automating the audit and reports trail to give earlypre-breach warnings4:45 Establishing an Effective Cross-Business ExportControls Training ProgrammeJames Stott, Exports and Compliance Manager,Hydrasun (UK)Clare French, Export Controller, Hitachi Europe Ltd (UK)• Who in your business needs to be trained?• Should you provide export controls compliance trainingprogrammes for your third parties (freight forwarders,outsourced service providers)?• How should training be delivered?- online courses vs. face-to-face delivery- tailoring training for specific positions within yourcompany- third party training: training within the third partyvs. within your organisation• Strategies for explaining complex export controls issuesto your colleagues• How do you know if the training provided is sufficientin quality?• How to establish requirements for certification oftraining and measuring its effectiveness• Adapting training to local conditions:- additional risks associated with emerging markets- how to develop a curriculum that reflects the thirdparty’s specific risk areas- when to use a local manager- overcoming language and cultural barriers- balancing customer/contract security with culturalsensitivities• Keeping training fresh through annual certifications5:45 Co-Chairs' Closing Remarks6:00 Conference AdjournsDAY 2, THURSDAY 26TH SEPTEMBER 20138:15 Coffee and Registration8:30 Opening Remarks and Welcome by Co-Chairs8:45 How to Conduct a Thorough Due Diligence for Exportsto Sanctioned CountriesJeroen Jochems, Director Trade Policy & GrantsGlobal at Royal DSM (Netherlands)To register call +44 (0) 20 7878 6888 OR fax +44 (0) 20 7878 6885

Laura Samoilenco, Supply Chain – Transport & CustomsLeader, Honeywell Friction Materials (Romania)• Understanding the scope of sanction controls: whatare the additional risks to consider when dealingwith these jurisdictions- diversion and circumvention- additional liabilities outside of the export controlsspace: bribery and corruption risk- purchasing restrictions• Which parties to the transaction should you conductfurther due diligence on?- European subsidiaries- freight forwaders• What is the required level of additional scrutinyexpected when dealing with sanctioned countriesand related parties?• Key documentation to review in your due diligenceprocess- end-use statements- contracts• Implications of the different interpretations andimplementations of sanctions across the MemberStates on your due diligence process• Incorporating US law considerations into your review9:45 Managing Conflict in US and EU SanctionRequirementsAdela Deaconu, Director Corporate Export Controls,Philips Corporate Legal Department,Philips International B.V. (Netherlands)Stephan Müller, Partner,Oppenhoff & Partner (Germany)• Dealing with cases where US-law may be enforcedwhere not legally required- parent company or supplier requirements and/orterminations- cases where banks will not take payment• What liabilities or claims may your company beexposed to in such circumstances?• What will be the applicable jurisdiction in the eventof a dispute?• In the event of a claim, will US law arguments standup in court?• Differences in viewpoints based on the current statusof sanctions• Obtaining preliminary approvals for export10:45 Morning Refreshments11:00 M&A: Successful Export Controls ComplianceDue Diligence and Programme Integration inAcquisition SituationsJohn Lowe, General Counsel and CommunicationsDirector, Qioptiq (France)Konstantinos Katsoulis, Global Export ComplianceManager, PerkinElmer (Belgium)• Establishing a M&A action plan at the outset• What an acquirer should watch out for in a target’soverall export controls compliance programme andbusiness practices to avoid successor liability internalpolicies, systems, processes and controls- historical export controls issues and how they wereresolved- identifying critical locations of and related issuesin the acquired company’s third parties• How to conduct effective M&A due diligence andhow extensive does the due diligence need to be?- examining data rooms and document requests –what to look for- interviews with management (who with and whatto cover)- transaction testing and sampling (how does it work,is it always appropriate• Assessing disclosure and privilege issues in transactions• What to do when a red flag is spotted: when disclosurescan “cleanse” the target• What can a target company do to ensure that itsinternal programmes are ready for acquisition?• How do you integrate your export controls complianceprogramme post-M&A?- integration priorities- detailing education and training that is requiredand how quickly this needs to be done- reconciling IT systems- dealing with cases where the acquired partner andits sales teams have a different export controlscompliance culture12:00 Networking Lunch1:00 Supervising Export Controls Issues and EconomicSanctions in Your Joint Venture RelationshipLourdes Catrain, Partner, Hogan and Lovells (Brussels)Christopher RobertsIndependent ECC Compliance Expert (Switzerland)• Understanding your export controls liability basedon your JV set-up• Determining the relevant regulatory jurisdictions- applicable jurisdiction for contractual vs.incorporated JV’s- offshore oil and gas: where your energy assetsare situated across a number of jurisdictions• Contracting to include export controls issues at theoutset:- determining responsibility for license applications- considering contract frustrations in sanctionedjurisdictions or where there are sanctionedneighbouring countries• Assessing your JV partner’s export controls function -do they take it seriously or is it a facade?• How to ensure export controls compliance in yourJV partner in a minority shareholding relationship orwhen working with a local partner• Overcoming export controls issues when rationalisingyour business:- information sharing- personnel sharing- technology sharing• Understanding when to take on board license applicationsand hold export controls risk for others in the JV1:45 Ensuring Your Export Controls Compliance is Up toStandard: How to Conduct a Thorough Self-AssessmentLaurence Carey, Export Control/Offset Manager,Commercial Executive,Marshall Aerospace and Defence Group (UK)Thomas Konetschny, Export Compliance, Manager,Intel GmbH (Germany)Fax order form to +44 (0) 20 7878 6885 or register online at www.C5-Online.com/EEC

Daniel Fernandes, Expert Export Control,Infineon Technologies (Portugal)• Establishing a self-assessment action plan prior to audit:- what are you looking to achieve through your audit?- what information do you need to disclose?- how far back does this information need to go?- what external standards can be used to benchmarkyour audit?- using effective field auditing to enhance yourassessment- involving your other business teams: engineers,programmers etc.• To what extent do you need to assess your supply chainand affiliates?- regional assessments vs. product line assessments• Can you rely on assessments conducted on yourprocedures made by your parent company?• Key steps to take when preparing your supply chainand affiliates for assessment• How to identify “holes” in your export controlscompliance procedures- particular areas of risk• How often should such assessments be repeated?• Implementing corrective actions and remedialmeasures when an audit uncovers a violation• How and when should you make voluntary disclosures,and what information should be provided?- differences in attitudes to voluntary disclosuresin different jurisdictions2:45 Afternoon Refreshments3:00 “One Click” Exports: Mastering Access Controlsand Contractual Provisions to Avoid UnlicensedTechnology TransfersCorina Albut, LGS&WH Import-Export Specialist –Site TCO, Celestica (Romania)Joyce W. Remington, Deputy Head of Trade Controls,Licensing, Policy & Training, BAE Systems plc (UK)• Understanding when a “transfer” will take place• How to flag and mark your technology as controlled• Determining access rights to your controlled serversand what licensing is required- company network access- access for staff travelling abroad- access for internationally shared projects- considering repeated uploads/downloads- determining access changes required upon software/technology modifications• Utilising outsourced IT services: what to consider- remote IT system support• Understanding potential access and export violationrisks associated with cloud computing and differentcloud formats• Working with your IT teams and outsourced providersto ensure effective controls are put in place• Negotiating a contract for cloud and outsourcedservices that meets your needs: key factors to considerwhen reaching an agreement- what security measures need to be in place?- who can have access to the information?- which parties are prohibited from accessingthe information?- where can the data be stored?- dealing with service provider routing arrangementsvia transit countries- terms on changes of server location4:00 Commanding Grey Areas in “Deemed Exportsand Re-Exports” and Transfers of Know-HowKennan L. Teslik, Head of Group Export Control,Group Function Legal & Integrity, ABB (Worldwide)Suzanne Bullitt, Trade Compliance Director – Americas,Invensys (USA)Edward J. Krauland, Partner, Steptoe & Johnson LLP (USA)• What are the US “deemed export and re-export” rules?• Why are these rules of relevance to a European company?• What type of know-how is included for the purposes ofa "deemed export or re-export"?• Grey areas where a “deemed export or re-export” mayor may not occur- facility visits- telephone conversations- immigrant workers and dual nationals- support and managerial staff- website downloads• How may these “grey areas” arise in the contextof a multi-national project?• Key “de minimus” thresholds for the applicationof the rules• Reviewing nationality of workers and data privacyconflicts• Understanding license conditions for "deemed exportsand re-exports" and who to include in your licenses• Ensuring your third parties are not engaged in “deemedexports or re-exports”• Explaining and managing “deemed exportsand re-exports” across the organisation5:00 Co-Chairs' Closing Remarks5:00 Conference EndsGLOBAL SPONSORSHIP OPPORTUNITIESC5, works closely with sponsors to create the perfect business developmentsolution catered exclusively to the needs of any practice group, businessline or corporation. With over 500 conferences held in Europe, Russia andthe CIS, China, India, the US and Canada, C5, ACI and CI provide a diverseportfolio of first-class events tailored to the senior level executive.For more information about this program or our global portfolio,please contact:Tatiana Parkinson on +44 (0)20 7878 6907 oremail t.parkinson@C5-Online.com“This conference is useful as it highlights variousdifferent aspects related to the export controlpractice a company has to deal with and providesa platform to share updates and concernsbetween industry and regulators.Fujifilm Europe B.V.I can certainly apply a few practices to our procedures –very interesting to see how other companies workRolled Alloys Ltd.To register call +44 (0) 20 7878 6888 OR fax +44 (0) 20 7878 6885”

POST-CONFERENCE WORKSHOPS | FRIDAY 27TH SEPTEMBER 2013A9:00 A.M. – 12:30 P.M.Classifying Your Products Throughout the Production LifecycleJoachim WahrenExpert in Export Controls, Retired Head, Directorate Federal Office of Economics and Export Control (BAFA) (Germany)Heather C. SearsVP, Trade Compliance & Associate Corporate Counsel, Trade & Security Compliance Office, DRS Technologies, Inc. (USA)Niek Bouwen, Senior Manager Export Controls, Corporate Trade Compliance, NXP Semiconductors (Netherlands)John O'Donovan, Senior Trade Compliance, Advisor Ericsson (Ireland)• Navigating EC Directive 428/2009 on classification- following cross-references in control lists- understanding the language used in the regulations• Identifying license exception items• Classifying items that do not fall under any specificcategorisation• Interpreting European and local legislation on classificationof data and technology products- what technology is controlled?• Determining at what point data becomes controlled- nature of data and technology- initial research, development and innovation• Classifying innovations that do not fall into specificcategories• How do you successfully classify software?• Evaluating open source software for controlled information• Conquering the challenges of classifying complex products- key considerations when classifying combined kits- how to classify complex assembled products anddetermine when integrated parts are no longer controlled- modified goods- products exported post-repair• Obtaining product/material fact-sheets with sufficient detailfrom your suppliers to ensure accurate classification• Dealing with asymmetries of classification under local,EU and US regulations• Dealing with cases where “incorrect” classification is alsoviewed as a violationB1:30 P.M. – 5:00 P.M.Perfecting Your On-going Customer and Other Business Partner Export ControlsDue Diligence ProgrammeJoyce W. Remington, Deputy Head of Trade Controls, Licensing, Policy & Training, BAE Systems plc (UK)Christopher Roberts, Independent ECC Compliance Expert (Switzerland)Barbara Huijgen, Export Control Advisor EMEA & Integrity Counsel a.i., Export Control Office, TNT Express (Netherlands)• Knowing when to screen: during which types of transactionsshould you be conducting due diligence?• Which of your business partners do you need to screen?- customers, directors, shareholders, suppliers• How deep do you need to drill down into each of thesebusiness partner categories and why?• Best practices for conducting due diligence on a company’sshareholding to ensure it is not deemed to be “listed”• How to verify intermediaries, end-users and end-uses• Incorporating additional legislative requirements into yourdue diligence processes:- bribery and fraud legislation- money laundering regulations• Collaborating with your internal teams to obtain duediligence information- which teams should you engage and why?- formulating checklists that can be easily embeddableto business processes- working with local teams to conduct on-site interviews• How effective are due diligence renewals, how often shouldyou engage in them and what should you cover?- changes in your customer base- sales of ships- changing government entity lists• Overcoming general and legal countermeasures that mayfrustrate your on-going due diligence or monitoring process- data protection and privacy laws- anti-discrimination laws- cultural sensitivities©C5, 2013Fax order form to +44 (0) 20 7878 6885 or register online at www.C5-Online.com/EEC

Business InformationIn A Global Context3rd Forum onEuropean Export ControlsUpgrading Your Compliance Programmes to Minimise Your Company'sExposure to Export Controls Risks25 – 26 September 2013 | Radisson Blu Hotel | Amsterdam, The NetherlandsFEE PER DELEGATEDELEGATE DETAILSNAMERegister & Pay by14 June, 2013POSITIONRegister & Pay by30 August, 2013Priority Service CodeRegister & Pay after30 August, 2013 ELITEPASS*: Conference & Both Workshops €2895 €3045 €3195 Conference & Workshop A or B €2395 €2545 €2695 Conference Only €1695 €1845 €1995 Webcast €1199 €1199 €1355All conference participants will receive an online link to access the conference materials as part of their registration fee Please add a copy of the *Conference Programme BINDER or CD-ROM to my order for €295*Conference Programme is published and shipped 4 weeks after the conferenceTEAM DISCOUNTS: Booking 2 or more delegates? Call +44 (0) 20 7878 6888 for details.*ELITEPASS is recommended for maximum learning and networking value.5 EASY WAYS TO REGISTERWEBSITE: www.C5-Online.com/EECREGISTRATIONS & ENQUIRIES+44 20 7878 6888EMAIL: registrations@C5-Online.comFAX: +44 20 7878 6885PLEASE RETURN TOC5, Customer Service6th Floor, Trans-World House, 100 City RoadLondon EC1Y 2BP, UKADMINISTRATIVE DETAILSDate: 25–26 September 2013Time: 8.15 – 5.45Venue: Radisson Blu Amsterdam HotelAddress: 17 Rusland Str, 1012 CK, Amsterdam, The NetherlandsTelephone: +31 (0)20 623 1231APPROVING MANAGERORGANISATIONADDRESSPOSITIONAn allocation of bedrooms is being held for delegates at a negotiated rateuntil 23 July 2013. To book your accommodation please call Venue Search ontel: +44 (0) 20 8541 5656 or e-mail beds@venuesearch.co.uk. Please note,lower rates may be available when booking via the internet or direct with the hotel,but different cancellation policies will apply.CITYPOSTCODEPHONEEMAILTYPE OF BUSINESSFOR MULTIPLE DELEGATE BOOKINGS PLEASE COPY THIS FORMPAYMENT DETAILSBY CREDIT CARDPlease charge my ○ AMEX ○ VISA ○ MasterCard ○ Discover CardNUMBERCARDHOLDERBY CHEQUEI have enclosed a cheque for € ___________ made payable to C5BY BANK TRANSFERC5 Communications LimitedAccount Name: C5 Communications LimitedBank Name: HSBC BANK PlcBank Address: 31 Chequer Street, St Albans Herts AL1 3YN, UKBank Branch: St Albans BranchBIC ( Bank Identifier Code ): MIDLGB22IBAN: GB45 MIDL 4005 1569 7326 66Sort Code: 40-05-15Account Currency: EUROCOUNTRYEXP. DATEIf you wish to pay in GBP£ or USD$ please contact Customer ServiceFAXEvent Code: 590X14-AMSDOCUMENTATION IS PROVIDED BY WEBLINKThe documentation provided at the event will be available on weblink only. If youare not able to attend, you can purchase an electronic copy of the presentationsprovided to delegates on the day of the event. Please send us this completedbooking form together with payment of €595 per copy requested. For furtherinformation please call +44 (0) 207 878 6888 or email enquiries@C5-Online.com.CONTINUING EDUCATION14.75 hours (conference only) plus 3.5 hours per workshop towards ContinuingProfessional Developments hours (Solicitors Regulation Authority).Please contactC5 for further information on claiming your CPD points.PAYMENT POLICYPayment is due in full upon your registration. Full payment must be receivedprior to the event otherwise entry will be denied. All discounts will be applied tothe Main Conference Only fee (excluding add-ons), cannot be combined with anyother offer, and must be paid in full at time of order. Group discounts available toindividuals employed by the same organisation.TERMS AND CONDITIONSYou must notify us by email at least 48 hours in advance if you wish to senda substitute participant. Delegates may not “share” a pass between multipleattendees without prior authorisation. If you are unable to find a substitute,please notify C5 in writing no later than 10 days prior to the conference dateand a credit voucher will be issued to you for the full amount paid, redeemableagainst any other C5 conference. If you prefer, you may request a refund offees paid less a 25% service charge. No credits or refunds will be given forcancellations received after 10 days prior to the conference date. C5 reservesthe right to cancel any conference for any reason and will not be responsible forairfare, hotel or any other costs incurred by attendees. No liability is assumed byC5 for changes in programme date, content, speakers or venue.INCORRECT MAILING INFORMATIONIf you receive a duplicate mailing of this brochure or would like us to changeany of your details, please email data@C5-Online.com or fax the label onthis brochure to +44 (0) 20 7878 6887. To view our privacy policy go towww.C5-Online.com/privacy_policy_statement.