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India - Cox and Kings Services

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PROFILE<strong>Cox</strong> & <strong>Kings</strong> LimitedKamal Cinema Commercial Complex, Block No A&B, Safdarjung Development Area,New Delhi 110029E-Mail – india@dudmc.comWebsite – www.cox<strong>and</strong>kings.com1


An Introduction<strong>Cox</strong> & <strong>Kings</strong> Limited (CKL) is the longest established travel company in the world since 1758 <strong>and</strong> inDecember 2009 successfully listed on the stock exchange in <strong>India</strong>. Its distinguished history began when itwas appointed as general agents to the regiment of Foot Guards in <strong>India</strong> under the comm<strong>and</strong> of LordLigonier <strong>and</strong> h<strong>and</strong>led the Royal Cavalry, Artillery <strong>and</strong> Infantry, Royal Wagon Train, the Household Brigade,the Royal Navy <strong>and</strong> the Royal Air Force came under its wings. Today, it is a premium br<strong>and</strong> in all travelrelated services, employing over 1,400 professionals <strong>and</strong> headquartered in <strong>India</strong>. The business can bebroadly categorised as Leisure Travel, Corporate Travel, MICE, Trade Fairs, Visa Processing <strong>and</strong> foreignexchange.<strong>Cox</strong> & <strong>Kings</strong> has a broad Horizon with a network of 14 offices in <strong>India</strong>, 11 International offices <strong>and</strong> 44associate offices across the globe since its incorporation in 1758.<strong>Cox</strong> & <strong>Kings</strong> has been 7 times winner of National Tourism Award by the Department of Tourism,Government of <strong>India</strong> for being the ‘Best MICE operator’ besides several other Tourism awards.Conference <strong>Services</strong> by <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong><strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> Conference events are result of extensive planning <strong>and</strong> considerable research <strong>and</strong> ensurethe most comprehensive travel experience. We are experienced to provide end-to-end services for anyevent.<strong>Cox</strong> & <strong>Kings</strong> were first to develop a world-class cell for international conferences <strong>and</strong> conventions in <strong>India</strong>.Backed by over a decade of award winning performance <strong>and</strong> a team of industry experts who canefficiently fuse modern amenities with local, this division is powered by a high-end platform of InformationTechnology that offers super-fast error free processing.Range of Conference <strong>Services</strong>Conference <strong>and</strong> Congress MeetsAs Professional Conference Organiser (Conference Associate Partner)As Official Travel Partner (Travel Related <strong>Services</strong>)Business MeetsEvent ManagementSeminarsExhibitionsProduct LaunchesIncentives2


Scope of our <strong>Services</strong>Creating Project PlanWe assist in creating a full project plan with the givenframework of the conference. The project plan draws aguideline to fit all the aspects of organizing an event intoan orderly framework. The plan monitors the progressionof tasks <strong>and</strong> ensures on schedule delivery of services.<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> define the staff responsible for delivery ofthe project.Marketing & PromotionOur marketing <strong>and</strong> communication strategy will work to create awareness about the conference leading toengage participation of potential delegates through effective <strong>and</strong> cost efficient marketing tools. <strong>Cox</strong> <strong>and</strong><strong>Kings</strong> will be involved in promoting the event through advertisements in leading dailies at both local <strong>and</strong>regional level, International on line industry portals, Conference website, E-mail marketing, Web 2.0, pressconferences <strong>and</strong> releases.Administrative ManagementFinancial Planning <strong>and</strong> BudgetsBudgeting <strong>and</strong> budget control is the secret of well run meeting.Our expertise lies in obtaining funding, matching timelines,preparing cash flows <strong>and</strong> making accurate assessments of fees<strong>and</strong> targets to ensure success. <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> believe that thefoundation to any relationship lies in trust. We work withcomplete transparency <strong>and</strong> in confidence to benefit the client.Website DevelopmentDomain name registration, booking of space <strong>and</strong> designing ofthe website will be done by <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> <strong>and</strong> this will be themain point of sale for the conference. The website will carry theevent br<strong>and</strong>ing, include information on all servicesoffered to the delegates e.g. registration, importantdates, accommodation, tours, location etc. In orderto improve the visibility of the Conference we willapply for Search Engine Optimisation.Managing Conference Secretariat<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will assist the Organising Committeewith managing the conference secretariat,structuring the scientific program, technicalexhibition, sponsor packages, supportingprograms, social events as well as create acomprehensive system for accepting, reviewing<strong>and</strong> finalizing abstracts.The secretariat will also coordinate with each of the speakers to facilitate their attendance to theConference, arrange their hotel accommodation, send visa invitation, <strong>and</strong> provide travel <strong>and</strong> transportation<strong>and</strong> other logistical support.3


PR & Media CoordinationPress conferences are very important to carry the message of the conference to the target audiencethrough the proper media. <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will identify <strong>and</strong> appoint a qualified PR Agency to evaluaterequirement <strong>and</strong> raise the profile of the Symposium. We will undertake the following activities for mediaevents/ press conferences:Selection of venue for the press conferenceCoordinate with the PR agency for coverage of the SymposiumPreparation of Press Kit <strong>and</strong> Press ReleaseArranging personal interviews with Key Speakers <strong>and</strong> GuestsPost event promotion <strong>and</strong> media managementVenue Selection & Accommodation ManagementThe selection of venue is very crucial to the success of an event. Our experience in underst<strong>and</strong>ing thechallenges of organizing conferences enables us suggests you the most appropriate venue.Based on our local knowledge <strong>and</strong> expertise from our past experience we are in a position to do ananalysis of accommodation requirements <strong>and</strong> recommend number of rooms across various category ofhotel, location, st<strong>and</strong>ard of service <strong>and</strong> rate expected.Technical SupportAudio Visual <strong>and</strong> Technical Coordination<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will plan <strong>and</strong> recommend the audio visual equipment thatwill be required for the event. All equipments provided are state-of-the-art<strong>and</strong> uses the latest technology. A team of qualified <strong>and</strong> competent technicalstaff will carry out the installation <strong>and</strong> operate the equipments to ensure aseamless running of the event.Signages<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will develop a theme for theSymposium <strong>and</strong> identify sigange locations <strong>and</strong>assess required number of signages to be setup.Signages will include:Backdrops at plenary <strong>and</strong> workshopsWelcome bannersDay’s programDirection signageExhibition ManagementExhibition being an important part of anyindustry conference, we help theorganizers with planning <strong>and</strong>conceptualizing to promote exhibitionoptions. <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> can assist indeveloping a marketing plan to sellspace, prepare necessarydocumentation, create exhibition layouts<strong>and</strong> floor plans, design <strong>and</strong> fabricateexhibition st<strong>and</strong>s.4


Interpretation <strong>and</strong> Translation <strong>Services</strong>We can provide interpretation services from small seminars to largeconventions, maintaing the same quality level in one or multiple languages.The Digital Interpretation System uses latest technology DSSS system <strong>and</strong> isfree from any kind of disturbances of any other frequency like mobile phonesor Walky Talky.We also provide simultaneous interpretation services for meetings,conventions, <strong>and</strong> seminars of all sizes by professional interpreters havingtechnical knowledge in the subject of the conference.Report Writing <strong>and</strong> Publication<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> can engage a team of energetic professionals with strongbackground in research, writing, publishing, media, <strong>and</strong> management for your internal <strong>and</strong> externalinformation dissemination (communication) needs of your conference. Competent professionals withdiversified skill-sets are drawn from various sectors to assimilate information <strong>and</strong> submit a comprehensiveproceedings report of the event.Logistics ManagementArrival Reception <strong>and</strong> Farewell <strong>Services</strong><strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will obtain necessary clearance from the airportauthorities for setting up of facilitation counter inside the arrival terminalof the airport. The counter will have dedicated personnel at all times toensure that delegates arriving for the conference are providedassistance from the time of their arrival. Our representatives will ensurethat all delegates are met <strong>and</strong> escorted to their waiting cars or coaches<strong>and</strong> transferred to their hotels.Transport Arrangements<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will also arrange for shuttle service from theconference hotels to the conference venue. Detailed transportplan for the entire event will be drawn <strong>and</strong> required number ofcoaches be blocked. The schedule of the daily shuttle servicebetween the hotels <strong>and</strong> the conference venue will be given to allthe delegates <strong>and</strong> also displayed at the facilitation counterslocated at the hotels <strong>and</strong> the venue. A transport assistancecounter will also be set up at the Conference venue during theevent.Air Travel ArrangementsSpecial air travel packages could be arranged frommajor points of origin of the participants. Details ofthe packages will be mailed to all prospectiveparticipants <strong>and</strong> posted on the website.5


On-Site SupportRegistration ManagementOn the days of the conference, on-site registration management will also be undertaken by <strong>Cox</strong> <strong>and</strong><strong>Kings</strong>. The Registration process will capture the delegate data in the format desired by the Organiser. TheRegistration desks will be equipped with computers, printers <strong>and</strong> operators for h<strong>and</strong>ling queries related toregistration.Manpower assistance<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will provide assistance in selecting professional staff <strong>and</strong> hostesses for the event from aprofessional agency.The on site staff would be in charge of h<strong>and</strong>ling the registration, directing the delegates to the correcthalls, manage the stage during inaugurals sessions, meetings sessions, presentation of bouquets <strong>and</strong>mementoes to speakers as well as h<strong>and</strong>le mikes during Q&A sessionsMedical Aid <strong>and</strong> Emergency Service<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will partner with one of the leading medical hospitals as the official medical service providerduring the event.Doctor <strong>and</strong> paramedics will be available at the venue for the entire duration of meeting along withambulance with life support equipment <strong>and</strong> medicines.Master of Ceremonies<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will recommend professional Master of Ceremonies who is well versed with the nuances ofconducting International <strong>and</strong> Ministerial events. The Master of Ceremonies will initiate each of thesessions <strong>and</strong> also ensure adherence to session time.Speaker Preview RoomA business centre will be set up on site for the use by the secretariat for communication <strong>and</strong> as a previewroom by the speakers. It will be well equipped with computers, printer, photocopiers, telephone lines <strong>and</strong>internet facility will be set up at the venue to meet any requirement of the delegates.6


Entertainment Planning <strong>and</strong> Thematic Evening<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will organize memorable social evening with entertainment. We will suggest the theme <strong>and</strong>venue for each dinner <strong>and</strong> ensure the smooth translation of the entire theme to a reality. We assist withcreative production of such events to the logistical part of doing bus transfers, signage, <strong>and</strong> decoration,catering <strong>and</strong> creating entertainment. <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> will ensure that the necessary permissions as well aslicenses are procured prior to the programme.Spouses <strong>and</strong> Accompanying Persons ProgramWhile the delegates would be busy with the technical side of the conference, the spouse would also beentertained by being taken for some sightseeing activities, cultural tours, spa activities, cookingdemonstrations or shopping tours, depending on the choice of the client.7


Pre <strong>and</strong> Post Conference ToursOur Pre <strong>and</strong> Post Conference tours are designed to give the participants a brief insight to the rich history<strong>and</strong> cultural diversity of our country. These tours are planned to suit the profile of the participants, theseason during which the conference is scheduled <strong>and</strong> the local attractions of the place.8


Why <strong>Cox</strong> <strong>and</strong> <strong>Kings</strong><strong>Cox</strong> & <strong>Kings</strong> caters for all aspects of Conference organizing,Business Meetings, Event Management, Seminars, Exhibitions,Product Launches <strong>and</strong> Incentives. The range <strong>and</strong> diversity ofour conferences covers Healthcare, Science & Technology,Trade Associations, Financial Institutions, Hydro Power &Energy Resources sector. Every program is thoroughlyresearched <strong>and</strong> fashioned to suit the specific requirements ofour client <strong>and</strong> every detail h<strong>and</strong>led with care, right from the preevent preparations, during the event itself <strong>and</strong> through to postevent settlements. Extensive planning <strong>and</strong> considerableresearch ensure the most comprehensive & memorableconference for all our clients.Key advantagesOne stop travel shop offers full range of services under one roof. With a dedicated staff of 400people continuously engaged in offering quality services round the clockProactive management strategies are another reason for our accomplishments. These has beeninstrumental in eliminating operational mishaps <strong>and</strong> conducting seamless eventExtensive industry knowledge, better buying power, favorable terms <strong>and</strong> stronger negotiatingskillsEmphasis on effective <strong>and</strong> prompt communicationH<strong>and</strong>s on knowledge of the destination, local environment <strong>and</strong> customsStrong relationship management with hotels <strong>and</strong> key suppliers. The in house contracting teamhelps in procuring the best rates from the suppliers, hotels, transport, airlines or othermiscellaneous agents <strong>and</strong> form the nucleus of every successful event9


Our Conference Experience (Last 05 Years)S.NO NAME OF CONFERENCE VENUE CITY YEAR ATTENDEES1 <strong>India</strong> Water Week 2012 New Delhi April 2012 2002 International Conference on Biometrics New Delhi March 2012 2003 UNDP Manav Vikas Awards New Delhi March 2012 2004 NCMRWM, Ministry of Earth Sciences, Govt. of <strong>India</strong> New Delhi March 2012 505 Fortis International Liver Summit 2012 Ch<strong>and</strong>igarh March 2012 5006 Emergency Medical <strong>Services</strong> 2012 – AIIMS New Delhi February 2012 10007Pregvax Conference 2012 New Delhi January 2012 708 MALSIG Conference New Delhi January 2012 709UNDP – National Conference of GOI – UNJP onConvergenceDelhi December 2011 20010 Fine Food <strong>India</strong> 2011 Delhi December 201111International Conference on Business <strong>and</strong> EconomicIssuesDelhi December 2011 15012 3i’s Investors Meet Delhi November 2011 14013UNDP National Conference on Human ResourceManagementDelhi November 2011 10014 UNDP Empowering Lives through MGNREGA Delhi November 2011 20015 UNDP Conceptualizing Inclusive Growth Conference Delhi October 2011 10016 Intertraffic INDIA 2011 Delhi October 2011 100017 IGAL 2011 Ch<strong>and</strong>igarh October 2011 15018 J&J Star by Immersion LabMumbai &BangaloreSeptember 2011 5019 Asian Development Bank Workshops DelhiAugust –September 201120 Doctors’ Meet by Pfizer Delhi August 2011 10021 Science First Communication Mumbai July 2011 20022 Immersion Lab Delhi May 2011 3023242526AFA ForsakringInternational Conference on “Relevance of PolicyReforms on Development: Challenges before Emergingconomies” by Jamia Millia Islamia UniversityJapan Educational SeminarUNIFEM: Promoting Women’s Political Leadership &Gender Responsive Governance in <strong>India</strong> & South AsiaMumbai &Bangalore500April 2011 30New Delhi Feb-2011 500New Delhi &BangaloreJan-2011 450New Delhi Nov-2010 15027282930IHS - HAL Aerospace & Defence Conference 2010 Bangalore Nov-2010 150UNDP SSPHD Workshop New Delhi Oct-2010 70ISRM International Symposium & 6 th Asian RockMechanic SymposiumNew Delhi Oct-2010 200IAEVG JIVA Conference Bangalore Oct-2010 15010


3132Immersion Lab Mumbai Sep-2010 40ARDF Summit New Delhi Aug-10 10033343536Ug<strong>and</strong>an Police Force Mumbai Jul-2010 100AIF Capital Investors ConferenceWANO – World Association of Nuclear Operators(NPCIL)ICOFFS- International Conference on Oil, Fats, Fuels,<strong>and</strong> SurfactantsNew Delhi &AhmedabadApr-2010 50New Delhi Jan-Feb 2010 700New Delhi Dec-09 50037 World Hydrogen Technologies Convention ( WHTC) New Delhi Aug-09 50038 AICC-RCOG 2009 (UK) Delhi Feb-Mar 2009 7003940International symposium on st<strong>and</strong>ards for ultra highvoltage transmission2 nd Cardiovascular Control ConferenceDelhi Jan-09 500Mahabalipuram, ChennaiDec-08 20041 Asia Golf Industry Show 2008 Delhi Nov-08 5042World Tunnel Congress & 34 th General Assembly ofITA-AITESAgra Sep-08 80043 Perforator Flap Course Coimbatore Sep-08 18044 Asian Breast Cancer Congress (ABCC) Delhi Feb. 2008 20045 Maternal Fetal Medicine / Apollo Hospital Delhi Jan. 2008 7004647YPO- <strong>India</strong> University Conference Young Presidents’OrganizationInternational Conference on Opportunistic Pathogens(ICOPA)Mumbai Jan – Feb 2008 750Delhi Jan-08 30048 Third Indi-US Workshop on Green Chemistry Delhi Jan-08 15049<strong>India</strong>n International Conference on ArtificialIntelligence - Computer & information Sciences(IICAI)Pune Dec-07 200050515253548 th Joint Annual Conference of <strong>India</strong>n EpilepsyAssociation & <strong>India</strong>n Epilepsy Society Econ – 200723 rd ANNUAL conference of <strong>India</strong>n RheumatologyAssociation (IRACON)15 th International Conference on surface modificationof materials by Ion Beams (SMMIB – 15)International Astronautical Congress (IAC) &International Space Research Organization (ISRO)35 th IPS -35 th <strong>India</strong>n Prosthodontic SocietyConference - Army DentalMumbai Oct-07 1700Khajuraho Oct-07 1500Mumbai Sep/Oct’ 2007 2000Hyderabad Sep-07 2500New Delhi Sep-07 75055 IEE -International Elevators & Escalators Expo Mumbai Feb-07 200AOI’s 2 nd International Congress & ExhibitionNew Delhi Feb-07 35056 Implantology - Lets keep it SimpleMemberships & Accreditations<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> is a member of almost all major International Trade Associations. These include:11


<strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> MICE Team<strong>Cox</strong> & <strong>Kings</strong> has a culture that nurtures talent <strong>and</strong> believes in diversity. The team is a blend of experiencedprofessionals <strong>and</strong> dynamic youth from conference, meetings <strong>and</strong> hospitality industry. The team is involvedat all levels to ensure seamless delivery of an event.Mr. Vikas KhannaMs. Carolina Fern<strong>and</strong>esMr. Harendra SinghMr. Debraj ChaudhuriMs. Devika SoodMr. Rahul ChopraMr. Vikram Singh ChauhanMr. Pankaj UmraoMs. Parul PariharMr. Ashwin PanwarMr. S<strong>and</strong>eep DuttaMr. Deep Kumar YadavMr. Bharat UpretiMr. Avnish K<strong>and</strong>walMr. Pravesh GabaMs. Radhika AroraSr. General Manager – MICESr. ManagerManagerDy. ManagerDy. ManagerDy. ManagerTeam LeaderTeam LeaderTeam LeaderTeam LeaderSr. ExecutiveSr. ExecutiveSr. ExecutiveExecutiveExecutiveExecutiveContact person for all your queries:Sarah LakshmanHead of Sales – UK & Irel<strong>and</strong><strong>Cox</strong> <strong>and</strong> <strong>Kings</strong> LimitedTel: +44 (0) 1483 861998Email: sarah.lakshman@cox<strong>and</strong>kings.comwww.cox<strong>and</strong>kings.com12

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