Volunteer Handbook - Roper St. Francis Healthcare

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SAFETYSafety is everyone’s responsibility. We are committed to creating and maintaining a clean, safeenvironment for our patients, their families, and our employees.I will:• Use equipment as intended and report any malfunctions• Know the meaning of and how to respond to all safety codes• Utilize security measures when appropriate• Pick up trash rather than walk by it• Understand and follow the National Patient Safety GoalsINNOVATIONInnovation is the process of creating and managing new ideas and methods to improve ourhealthcare system and services.I will:• Focus on creative solutions• Seek a better way to improve organizational performance• Challenge the status quo• Make ‘Excellence’ the goal in everything I doRIGHTSWe will provide a secure and trusting environment. We will treat all information as confidential,recognizing its impact on patient care.I will:• Respect the privacy of others and access only the information needed to treat patients• Not discuss personal information in public areas• Knock on the door before entering a patient’s room• Address conflict with others in private• Not impose my personal beliefs upon others• Treat others how I want to be treated (Golden Rule)COMMUNICATIONWe will demonstrate effective communication with our patients, families, and coworkers to ensure acommon understanding.I will:• Actively listen and ask when in doubt• Be mindful of my body language• Put a smile in my voice• Seek interpretive services when needed• Make sure what I have said is clear and understood• Meet face-to-face, call when I cannot meet, and use written communication (e-mail) only asa last resort• Ask if there is anything else I can doI understand that Roper St. Francis Heathcare is committed to a Journey to Excellence. I will makeevery effort to hold my behavior these high standards and understand that my position as aVolunteer is based upon these Standards of Behavior.Printed Name: ____________________ Signature: _________________Date: ____________17
ID Badge Authorization FormType: Staff Volunteer Clergy Allied Barton Security Healthcare Parking Temp (Contract Dates: )Reason: New Name Change Title Change Broken/Not Working LostStyle: Standard White ID Badge Pink ID Badge First Name OnlyFacility: Bon Secours St. Francis Roper Hospital Other:Legal Name:(First Name) (Middle Initial) (Last Name)Employee’s First Name (If other than Legal Name):Employee #Department Name:Corp # Department #:Employee’s Title: RN LPNChurch Name (Clergy Staff only): Give ID Badge to Employee Send ID Badge to Human Resources w/formSignature of HR/Manager Authorizing ID Badge(**HUMAN RESOURCES MUST SIGN FOR ALL RSFH STAFF NEW HIRES AND CHANGES**)DO NOT WRITE BELOW THIS LINENew ID Badge #Date:Note: Write the badge number of this form and fax the information to Human Resources and Healthcare Parking. Please verifybadge number for accuracy.
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Volunteer Handbook - Roper St. Francis Healthcare

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