Volunteer Handbook - Roper St. Francis Healthcare

• Jewelry: Protect yourself and our patients by avoiding large dangling pieces of jewelry.• Hair: Hair should be groomed with long hair tied away from the face in clinical areas.Sign in: You are responsible for logging your arrival and departure in the Volunteer Sign in book.Record hours daily, rounding numbers to the next 15 minutes. If you have completed requiredservice hours please note completion on your last shift and return your badge.Personal belongings: The hospital cannot be responsible for personal property. Don’t bringvaluables to work with you.Record your Volunteer Hours each time!BenefitsMeals: One meal is provided to volunteers working a full volunteer shift of 3 to 4 hours. Thepurpose is to take care of us while we are on duty and we need to take care not to abuse thisbenefit. As food expenses rise there are facility specific guidelines that will be discussed at yourorientation.• Wear your proper uniform and nametag while on duty so you are identified to the cashier.• Do not take extra food with the intention of taking it home with you and try not to makefrequent return trips for items.• Keep a mental goal of spending $5 - $6. On occasion you may go slightly higher or lowerthat this.• Breakfast is such a good deal that some volunteers pay for breakfast and then enjoy a freelunch.• Remember to thank the food service employees!Parking: Free parking is available to volunteers but our goal is to leave the most convenientparking for our patients. Current options will be discussed during your facility tour.Employee events: Volunteers are welcome at employee events throughout the year. TheVolunteer Department hosts an annual spring Volunteer Awards luncheon for active volunteers andteen volunteers are recognized at summer’s end. You are encouraged to attend quarterly “CEOForums.”Health Benefits: Annual TB tests are required and provided. It is your responsibility to report to theEmployee Health Office on an annual basis. Free flu shots are available to active volunteersduring flu season.Advantage Membership: “Advantage” is a membership program for seniors 55 and older withmany benefits. The membership fee is waived for Volunteers. Forms are available at the FrontDesk or call 724-2489 to register. Note on the application that you are a hospital volunteer.Absences: Patients and staff depend on you. Report to work on time for your scheduled shift. Insome cases another volunteer may be waiting for you to relieve them. If you know in advance thatyou will be absent please let the staff in your work area and your volunteer coordinator knows.When possible arrange to exchange shifts with another volunteer trained in your area. Forunexpected absences call the Volunteer Office and your work area. Never feel guilty aboutabsences due to illness. Your health is most important to us. You are protecting our patients andstaff by not reporting to work with any infectious condition or fever.Inactive Status: Life changes. Let us know if you are not able to continue as planned or becomedissatisfied for any reason with your assignment. Volunteers inactive without prior notice orexplanation for one month will be taken off the active volunteer roster in order to keep our recordsaccurate.3