Thom Barnhardt, Biznes Polska - OutsourcingPortal.pl

BPO/SSC Companies in PolandBPOs and SSCsOutsourcingPolandTranscomHQ of parent company: SwedenYear started in Poland: 2007Number of Employees: 300Services provided: Contact centerWillisHQ of parent company: UKYear started in Poland: 2010Number of Employees: App. 10 currentlyServices provided: FinanceYoung Digital PlanetHQ of parent company: FinlandYear started in Poland: 1990Number of Employees: 500Services provided: IT, R&DZensar TechnologiesHQ of parent company: IndiaYear started in Poland: 2007Number of Employees: 40Services provided: ITAsseco(Tri-City)Number of Employees: 1000Services provided: ITSony Pictures Global Business Services sp. z o. o.(Tri-City)HQ of parent company: USAYear started in Poland: 2009Number of Employees: Over 100Services provided: SSC – FinanceManagement in Poland: Michal Gryglewski – ManagingDirector, michal_gryglewski@spe.sony.com; JarekZboralski – HR Director, jarek_zboralski@spe.sony.comGdyniaAsseco Poland SABESTHQ of parent company: PolandYear started in Poland: 1994Number of Employees: App. 450 (in Gdynia and Elbląg)Services provided: Outsourcing of dept collectionDNV PolskaGeoban S.A. SA Oddział w PolsceHQ of parent company: SpainYear started in Poland: 2008Number of Employees: 650Services provided: Banking operations managementManagement in Poland: Raimo Kesti, rkesti@geoban.esTrojmiasto:Nordea Bank PolandHQ of parent company: ScandinaviaYear started in Poland: 1991Number of Employees: Over 500Services provided: Finance/ITReuters Europe SASony Pictures Global Business Services Sp. z o.o.HQ of parent company: United StatesYear started in Poland: 2009Number of Employees: 130Services provided: Finance, SAP support, PayrollManagement in Poland: Michal Gryglewski, 608 457600, michal_gryglewski@spe.sony.comSpeednetYear started in Poland: 2007Number of Employees: 80Services provided: ITThomson ReutersHQ of parent company: United StatesYear started in Poland: 2006Number of Employees: 900Services provided: IT and fi nance, contact centerWNSHQ of parent company: IndiaKatowiceGeneral Motors(Gliwice)Number of Employees: 0-100Services provided: SSCGoyello(Gliwice)Number of Employees: 0-100Services provided: BPO/ITOIsta Shared Services(Gliwice)HQ of parent company: PolandYear started in Poland: 2006Number of Employees: 620Services provided: Shared Service CentrePregis(Gliwice)HQ of parent company: PolandYear started in Poland: 2008Number of Employees: More than 100Services provided: Finance, Accounting SSCTenneco(Gliwice)Bayer: As a direct outcome of an internalF & A reorganization, Bayer has openeda new financial-accounting center in Tri-City. In an effort to increase productivityand increase the competitiveness ofits accounting services, processes will begrouped together in its Finance & AccountingShared Services Center, supportingbusinesses in central and easternEurope, and focused initially on standardizedaccounting processes. Bayer willhire more than 200 people for the center,which opened in March 2012. RemigiuszWojciechowski is responsible for theopening of the project. “I am proud of thefact that Bayer AG has chosen Poland asthe location”- said Dr. Dirk Ehle, Presidentof Bayer. Ehle said it will be primarilyfocused on knowledge-based processes,in particular in the field of internal accounting.WNS: Indian group WNS Global Services,a company founded in 1996 andlisted on the New York Stock Exchange,started recruiting in April for employeesfor its new Gdansk F&A centre, whichwill employ several hundred people, includingthose who speak Spanish, Portugueseor Italian. “TriCity is winningsome big global deals recently, includingWNS, Bayer, OIE Support and MetsaGroup”, said Adam Sikorski, director atThomson Reuters, which operates a centrein the region.■KatowiceGrupa Żywiec: In 2011 Grupa Żywiec SAestablished a Customer Service Centrein Katowice. Grupa Żywiec, a member ofthe Heineken Group, is one of the mostimportant investors in the region. CustomerService Centre with the functionsof call center employs 260 people. Centrehas its office in Katowice Business Point.The main activity of the new CSC is activeacquisition and order handling frommore than 80,000 stores located all overthe country.“Grupa Żywiec appreciated potential ofthe Agglomeration. Katowice was selectedbecause of the easy access to skilled workers,low costs of setting up the Center,good transport, ICT infrastructure, optimalstandard of real estate and short timefor starting the project”- said MariuszBorowiak, Board Member, Sales and DistributionDirector of Grupa Żywiec. Hugecommitment and support of the local authorities,particularly of the Katowice CityHall and the Poviat Labour Office in therecruitment process was important forthe company.■Number of Employees: 0-100Services provided: R&DManagement in Poland: 32 338 51 04/00Vattenfall Business Services(Gliwice)HQ of parent company: PolandNumber of Employees: 150Services provided: IT, Finance, Accounting SSCIsta(Gliwice, Katowice)Number of Employees: 500-1000Services provided: SSCTauron(Gliwice, Katowice)Number of Employees: 300-500Services provided: SSCManagement in Poland: 32 303 36 01, 32 774 27 044EverNETServices provided: BPO/ITOManagement in Poland: 32 790 77 77ArchidocHQ of parent company: PolandYear started in Poland: 1994Number of Employees: about 260Services provided: BPOManagement in Poland: Piotr Cholewa – Owner,Konrad Rochalski – President, Waldemar Nowicki –Vice President of the BoardArinso People Services Sp. z o.o.HQ of parent company: PolandYear started in Poland: 2003Number of Employees: 86Services provided: HR and SSCManagement in Poland: Tomasz Gadaj, info.pl@ngahr.com, 32 736 71 00Asseco Poland S.A.HQ of parent company: PolandNumber of Employees: 350Services provided: IT ServicesManagement in Poland: Adam Góra – President28