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Thom Barnhardt, Biznes Polska - OutsourcingPortal.pl

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BPO/SSC Companies in PolandAsseco SystemsHQ of parent company: PolandNumber of Em<strong>pl</strong>oyees: about 44Services provided: Software SolutionsBombardierHQ of parent company: PolandYear started in Poland: 2000Number of Em<strong>pl</strong>oyees: about 80Services provided: R&DCapgemini BPOHQ of parent company: FranceYear started in Poland: 2003Number of Em<strong>pl</strong>oyees: 2200Services provided: Finance & Accounting, CustomerCare, Procurement, Marketing, Financial ServicesManagement in Poland: Marek GrodzińskiCapgemini ITOHQ of parent company: FranceYear started in Poland: 2005Number of Em<strong>pl</strong>oyees: 1500Services provided: Infrastructure ManagementManagement in Poland: Daniel HabratComarchHQ of parent company: PolandYear started in Poland: 2004Number of Em<strong>pl</strong>oyees: 220Services provided: BPO, Outsourcing IT services, ITsolutions and help, software & hardware supportManagement in Poland: Janusz Filipiak – President ofthe Board, Piotr Piątosa – Vice President of the Board,Paweł Prokop – Vice President of the BoardContact Center sp. z o.o.HQ of parent company: PolandYear started in Poland: 1999Number of Em<strong>pl</strong>oyees: In Poland: 5915Services provided: Telesales, sales support, databases,call centre, debt recovery, marketing research, offi ceservices, voice recordings, business consultancy, handlingoverfl ow traffi c, contact centre virtualisationManagement in Poland: Zbigniew Biały – President ofthe Management BoardCYCLADNumber of Em<strong>pl</strong>oyees: about 100Services provided: BPO/ITODeloitte BPOHQ of parent company: PolandYear started in Poland: 2008Number of Em<strong>pl</strong>oyees: 13Services provided: Bookkeeping, accounting, payroll andHR administrationManagement in Poland: Piotr Żarski – Partner, TomaszKonik -Partner of offi ces in Katowice and Cracow,Tomasz Walczak – Partner in Poznań Offi ceDis<strong>pl</strong>ayLinkHQ of parent company: KatowiceNumber of Em<strong>pl</strong>oyees: abou 100Services provided: R&DENIRO PolandHQ of parent company: PolandServices provided: BPO Call CentreEricssonNumber of Em<strong>pl</strong>oyees: 100-200Services provided: BPO/ITOErnst&YoungHQ of parent company: PolandNumber of Em<strong>pl</strong>oyees: 40Services provided: BPO services relating to the keepingof books of account and payroll records, using the latesttechnology and em<strong>pl</strong>oying processes of the highestworld qualityManagement in Poland: Duleep Aluwihare – ManagingPartner Ernst & Young Poland, Neil Hughes – MainDirector in Poland, Leszek Lerch – Managing Partner,Director of regional offi ces in Katowice and CracowManager’s ProfileWojciech BartzPage PersonnelI started working for Page Personnel inPoland in 2011. I began on the positionof Recruitment Consultant specializedin running recruitment processes withinSSC/BPO sector. After seven months Iwas promoted to the position of SeniorConsultant and currently I am responsiblefor managing own team and developingSSC/BPO unit within Finance & AccountingDivision. On daily basis I am in chargeof recruiting candidates on behalf of theworld’s biggest em<strong>pl</strong>oyers operating in Polandas well as HR consultancy for Clientsrunning Shared Service Centers across thecountry.My whole professional life is connectedwith Shared Service Centers and BusinessProcess Outsourcing - I worked for Accenture,where I was responsible for processmigration from Italy and had regular contactwith Italian business partners. At Colgate- Palmolive I worked as a Cost Analyst& Fixed Assets Accountant. When I joinedPage Personnel I went through a numberof recruitment courses organized via internalTraining Department of MichaelPage Group in Poland which allowed meto run a comprehensive recruitment processesfor my Clients.Eton Park Capital Management/RuchNumber of Em<strong>pl</strong>oyees: 200-300Services provided: SSCGliwiceGrant Thornton InternationalHQ of parent company: PolandNumber of Em<strong>pl</strong>oyees: 240Services provided: BPO, audit, accountancy outsourcing,tax advisory services and business advice,Management in Poland: Tomasz Wróblewski –Managing PartnerHeineken/Grupa ŻywiecNumber of Em<strong>pl</strong>oyees: 100-200Services provided: SSCING Services PolandNumber of Em<strong>pl</strong>oyees: 200-300Services provided: SSCIT4QNumber of Em<strong>pl</strong>oyees: about 100Services provided: BPO/ITOManagement in Poland: Wojciech Marciniak – Memberof the Board, Dawid Kuboszek – Member of the BoardKatowicki Holding WęglowyNumber of Em<strong>pl</strong>oyees: about 100Services provided: SSCKroll OntrackHQ of parent company: PolandYear started in Poland: 2005Number of Em<strong>pl</strong>oyees: 31I have studied Political Science andManagement & Marketing at Universityof Szczecin and Universita’ degli Studi diGenova.I am 31 years old. I was born and grewup in Szczecin. During my studies I movedto Italy and spent there almost 2 years. Icome back to Italy as often as possible. Iwas even about to set up my own businessthere but finally decided to move to Warsawand start my professional developmentwithin SSC/BPO organizations butstill working for Italian clients.Personally I am a dedicated fan of themusic of Genesis and very interested incoffee themes (different ways of preparation,business and coffee market). ■Services provided: SSC, IT Customer Service, (datarecovery; computer forensics service and software,strategic data managementManagement in Poland: Marek Suczyk – ManagingDirectorMentor GraphicsNumber of Em<strong>pl</strong>oyees: 200-300Services provided: R&DManagement in Poland: 32 731 53 35NeublocNumber of Em<strong>pl</strong>oyees: about 100Services provided: R&DManagement in Poland: 32 201 04 74NorthgateArinsoNumber of Em<strong>pl</strong>oyees: 0-100Services provided: BPO/ITOManagement in Poland: 32 73 67 100Poczta <strong>Polska</strong>Number of Em<strong>pl</strong>oyees: 0-100Services provided: SSCManagement in Poland: 32 253 25 01ProximetryNumber of Em<strong>pl</strong>oyees: 0-100Services provided: R&DManagement in Poland: Mirosław Ossysek – President,32 258 06 82PwCNumber of Em<strong>pl</strong>oyees: 300-500Services provided: SSCManagement in Poland: Olga Grygier – President,Tomasz Reinfuss – Partner, Director Katowice Offi ceBPOs and SSCsOutsourcingPoland29

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