Class Descriptions - Jack Henry & Associates, Inc.

IP.7IP.8IP.10IP.11IP.12IP.13PER.1THE iPAY DIFFERENCE – AN UPDATE ON iPAY OPERATIONS AND SUPPORTiPay’s Senior Director of Operations will provide some insight into various initiatives underway with theOperations and Support Teams. A few of the topics will include Fraud Monitoring, CommunicationTools, and Case Management.Session Type: Product UpdateSkill Level: BasicBEYOND MOBILE BANKING: THE NEW FRONTIERMobile banking traditionally featured account access, limited transfer capabilities, and locating ATMsand branches. With today’s technology, savvy users require and expect more. In this session, we willdiscuss what features and functionality will take a mobile banking application to a new frontier andshow you how iPay is incorporating them into its mobile solution.Session Type: Product UpdateSkill Level: BasicHOW IS iPAY CONTINUING TO INCORPORATE INNOVATION INTO BILL PAY?In this session, iPay will review product accomplishments in 2012 and reveal the productenhancements to unfold over 2013.Session Type: Product UpdateMINING HIDDEN TREASURE: DRIVING BILL PAY ADOPTIONMillions of customers are paying bills online – but many are still not using their FI’s site. To maximizesuccess, FIs must have a plan to drive the awareness and adoption of bill pay. Presenters will share thelatest data from industry reports and highlight the wealth of marketing resources available throughthe iPay Resource Center.Session Type: EducationalSkill Level: IntermediateTHE WORLD OF BILL PAYMENTSThink you know the differences between the four primary methods of paying bills? Do you know whichmethods are the most popular and how they are trending? Join us for an enlightening discussion.Session Type: EducationalSkill Level: BasicTHE WORLD OF BILL PRESENTMENTNo longer do consumers need to go to their biller’s site – or even to their financial institution’s bill payservice – to view their bill electronically. Bill presentment has become “the next big thing.” Please joinus to learn what all the buzz is about.Session Type: EducationalSkill Level: IntermediateADVANCED REPORTING TOOLS: UTILIZING REPORT WRITER AND REPORT CENTRALThis session will cover advanced reporting techniques within the PROFITstar ® ALM software.Attendees will learn how to customize Report Writer reports by adding color and other visuals.Attendees will also learn how to streamline the reporting process by creating report packages usingReport Central.Session Type: Product UpdateSkill Level: Intermediate16