REPORT TITLE: - Ch-change.com

• Working closer with the 9 clubs at EL courses and consulting them on coursedevelopment and utilisation of their catering facilities for visiting golfers.• More effective management of greenkeeping staff in relation to seasonal staffand use of contractors for specialist tasks such as drainage works and weedspraying.Following query from IW, it was noted that some golf clubs owned their own clubhouses but the majority were owned by CEC who received an annual rent.AS referred to ‘Course Marshals’. JC advised that we had 2 ‘Course Rangers’who acted as a deterrent and were brought in on an as and when required basis,mainly at weekends. Noticeable support from club members had been evidenthelping a reduction in unauthorised use. JC also referred to the installation ofCCTV at all course facilities and installation of fenced area at the Craigentinneycourse to ensure maximisation of income and prevention of unauthorised use.NB referred to staffing review having been undertaken, however new Head ofGolf (post recently advertised) would be consulted before staffing reviewimplemented.NB/JC referred to benchmarking information as JC attended regular groupmeetings with other Leisure Trusts / Local Authorities and that this haddemonstrated that we continued to perform very well in income generation,however all were suffering from downward trends in usage. Information onAberdeen’s courses to be sought.INFOINFOJCJC3.5 Current performance InformationJC referred to the end of September focus report and highlighted specificinformation as follows:• Usage is 1% above target and 9% above last year’s usage.• Income is 6% behind target but 7% ahead of last years figures• Expenditure is overbudget by 2% and 11% on last years expenditure howeverunanticipated water and power bills over a number of years had resulted in£62k of costs being incurred otherwise expenditure would be underbudget.• Secondary spend improving significantly with 40% profit margins now beingattained. AS queried the sale of water. JC indicated that this was part of theoverall EL vending contract.INFO4. BOARD REQUEST FOR SCRUTINY OF INCOME & EXPENDITUREBUDGETS4.1 Request from Board4.1.1 NB referred to EL’s Board meeting of 30 th September at which it was agreed thatthe key service area sub committee’s would meet and report back prior to theNovember Board meeting on any area where they thought significantefficiencies could be made.4.1.2 NB referred to previously circulated information to the sub committee on the 11year performance, end of September focus report and income and expenditureINFOINFO3