Patna - Helpage India Programme

Elders-Help Line Patna1800-345-1253Case StudyHI Patna Helpline Counselor & MMU Patna Team take care ofroad side rescue case.Fig: Medical treatment Providing by MMU doctor & other supportstaffs.On 28 th August at office hour a call came from, Gardani BaghPolice station on our Help Line number, mentioning about thatan old man (75 years), lying at the corner of the road near atemple in a subconscious state. Condition of the grand oldman was very pitiable.It came into their notice that HelpAage India is always readyfor help of elderly people. After that police incharge requestedus to take care of the old man and facilitate him. Our teamimmediately reached the spot within half an hour, where theold man was lying in very pathetic condition. Our MMU Patnateam and ASH team members with the doctor reached thelocated site. HL Counsellor started counselling and assistedhim for better psychological treatment. While counselling hewas trying to know his whole history that under which circumstanceshe was fallen in this pathetic condition. While havinginteraction, he was only able to utter that he belongs fromAllahabad and unable to locate his native place .HL counsellorwas trying his best to know his native place from where hehails from, but his condition was very pitiable and unable tospeak. After that our team doctor started his diagnosis andsupplements the necessary medical assistance to him. Medicineand clothes were provided to him because he had lost allhis all essential belongings.During this period our team member has regular visit at theplace and has proper attention and care towards his health.Help Line Counsellor initiated to locate his native place andstarted to have contact with the nearest police station of theold man’s native place. After his meticulous exercises hesomehow located his village name and his family member’sname. By the continuous and dedicated efforts of the ASH-Team for about 2-3 days we were able to trace their relativesat Goahaani(Bara Thana).Dist-Allahabad(U.P).We are thankfulfor the constant support of Gardani Bagh Thana(Patna)and Bara Thana (Allahabad).During this period our teamworked constantly and showed the patience to identify theactual-residence of that old man in need. Meanwhile it hasbeen also observed that our regular visit and the awarenesscamp have also sensitized the community. one member hasbeen chosen with the support of police incharge and the communityto escort and drop the old man to his native place.The main efforts to be noted, is that of the local-community,which raised Rs.1010 to help and support the need some, thatreally commendable and praiseworthy.