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2010 NRMCA - National Ready Mixed Concrete Association

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All responded and the distribution of responsesis as follows:Percent ofCauseRespondentsSlump 43%Air content 32%Delivery time or exceedingrevolution limits 14%Other 8%Some reasons listed in the other categoryby respondents are• unit weight,• color,• temperature,• plant/mechanical breakdown,• mixture being too rocky or too sandy(contamination) or pumpability (or lackthereof),• dispatch order entry error,• wrong mix,• missing fibers,• wrong delivery time,• truck malfunction,• operator error,• cement content out of tolerance3.31 What percentage of call backs due tohardened concrete are related to:All responded and the breakdown is asfollows:Percent ofCauseRespondentsCracking 46%Strength 21%Scaling 20%Other 12%Some reasons listed in the other categoryby respondents are:• delamination, • color,• set time, • dusting,• workmanship, • finishing errors,• aesthetics, • contamination,• soft particles, • finishability,• yields,• workmanshipof contractor.ConclusionThis was the first survey on quality initiativesconducted by <strong>NRMCA</strong> under thedirection of the Research Engineering andStandards Committee. The goal of thesurvey is to evaluate typical resources andbenchmarks that support quality initiativesin ready mixed concrete companies. Consideringthat this survey represents informationwhen the industry was operating duringa period of downturn in the constructionindustry, it may not represent benchmarkvalues as one might expect during “normal”times. The goal of this survey is to measurequality benchmarks on company resourcesassigned for quality management systems andto provide for continual improvement in theindustry. <strong>NRMCA</strong> expects to conduct thissurvey once every two years. Questions willbe improved for clarity and other questionsmight be developed in future surveys.The following members of the Task Groupthat helped develop the survey are gratefullyacknowledged:Mark Williams, Williams <strong>Concrete</strong> Inc.Steve Ragan, <strong>Concrete</strong> Supply CompanyJeff O’Leary, Vulcan Materials CompanyChris Wolf, Shelby MaterialsJohn Vaughan, Irving MaterialsGodwin Amekuedi, ARGOS USAMike Epifano, Cemex■498524_Solomon.indd 1CONCRETE 10/4/10 in focus 4:15:32 ı PM 15

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