2010 NRMCA - National Ready Mixed Concrete Association

As for training specific to the mixerdriver job function, producers have two newoptions to consider, both from NRMCA.Recognizing that a producer’s greatest performanceliability lies within 50%+ of staffwho have the same job function, NRMCAupdated and adapted its premier mixer drivertraining curriculum, the Concrete DeliveryProfessional (CDP) Certification Program©,to an individualized, self-paced online learningtool. The online accessibility allows companiesto train individual drivers withoutdirect interaction with a trainer/supervisor- aperfect fit when that computer is not batchingand a driver is being paid to do nothingbetween loads! CDP Online is also accessibleanywhere, 24/7, from any computer.Originally developed with input from readymix concrete producers of all sizes throughoutNorth America, the material still focuses oninstructing drivers in their core competenciesas well as relaying why specific actionsare important and what the ramifications ofcompliance/non-compliance are to themselves,their company and their customers in less than20-minute units. It measures and documentsindustry-based standards, a positive reinforcementto the driver and company managementthat there is a measured training record for anemployee’s file.Additionally, in Winter 2011 NRMCAwill release a new series of Mentor Driver©lessons. As many are aware, there are 80+video titles in the series. Each will be reformulatedinto individual, interactive lessons,available on a CD. Drivers do NOT needsupervision or a peer driver to go through thematerial. Each lesson comes with two quizzesand one final test. When done, the driverprints a certificate if he/she passed, showingthe company measured and documented thetraining.With the pressure of so many wearingmultiple hats, NRMCA believes both programswill continue driver training and mitigateany possible “failure to train” citationsfrom EEOC or OSHA. NRMCA envisionsproducers will use the interactive lessons inone of two ways: after training a group ofdrivers, each driver can be assigned to takethe CDP Online certification or reviewin the accompanying individual interactiveMentor Driver© lesson to review what wastaught; or if a driver as a “problem” in oneperformance area, he/she could be assignedto go through that lesson as part of a performancerequirement, again showing the companyhas been pro-active to address a hole ina driver’s performance.Results, measurement, return on investment,testing, behavior change, performanceimprovement, expectations, accountabilityand learning applied on the job are the industry’sfuture for performance development andenhancement. Let the colds winds of Winter2011 be your company’s best friend. ■For more information on NRMCA’s educationaloff erings, please visit www.nrmca.org.IF YOU ARE PAYING FOR STORAGE ORHAULING PROCESS WATER OFF YOUR SITE,FORTRANS CAN HELP REDUCE ORELIMINATE THOSE COSTS!Fortrans process water management can provide solutionsto treat process water so that the water can be released tothe environment, recycled or returned to themunicipal wastewater treatment system.Our patented carbondioxide diffusion injectionsystems can treat andproduce process waterthat meets EPA standards.Fortrans systems aredesigned to be affordableand cost effi cient withminimal maintenance.All systems are guaranteedto perform to our customers’satisfaction!866-958-7267919-365-8004www.fortransinc.com357719_Enviro.indd 24 ı JANUARY/FEBRUARY 120113/10/08 4:12:08499960_Fortrans.indd PM111/4/10 8:32:43 AM