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I E L A- R E P O RT 69 SPRING 2012I N T E R N A T I O N A L E X H I B I T I O N L O G I S T I C S A S S O C I A T E SINDUSTRYNEWS2011 ANALYSIS AND OUTLOOKCUSTOMS REPORTSOUTH AFRICAA CHOICEOF VALUES> Photo: Courtesy of Hotel ARTS, Ritz Carlton.2 7 T H I E L A C O N G R E S S & G E N E R A L A S S E M B LYI E L A P A R T N E R I N G E V E N T • B A R C E L O N A • 2 4 - 2 9 J U N E 2 0 1 2PLUS ME<strong>MB</strong>ERS NEWS <strong>IELA</strong> NEWS ME<strong>MB</strong>ER LISTING WORKING GROUP NEWS
2011 ANALYSIS AND OUTLOOKI E L A- R E P O RT 69 SPRING 2012I N T E R N A T I O N A L E X H I B I T I O N L O G I S T I C S A S S O C I A T E SI E L A P A R T N E R I N G E V E N T • B A R C E L O N A • 2 4 - 2 9 J U N E 2 0 1 2PLUS ME<strong>MB</strong>ERS NEWS <strong>IELA</strong> NEWS ME<strong>MB</strong>ER LISTING WORKING GROUP NEWSCONTENTS}}INDUSTRYNEWSCUSTOMS REPORTSOUTH AFRICAA CHOICEOF VALUES}CHAIRMAN’S CORNERDear <strong>IELA</strong> Members, This is my second <strong>IELA</strong> Chairman’s comeand I am thrilled to write it and to hold this position2 7 T H I E L A C O N G R E S S & G E N E R A L A S S E M B LY}IN THIS ISSUECHAIRMAN’S CORNER 2<strong>IELA</strong> NEWS 3-5}}CHAIRMANBob MooreCONTACT DETAILST. +61 9 933 033 03E. remoore@agilitylogistics.com<strong>IELA</strong> CONGRESS / BARCELONA 6-12INDUSTRY NEWS 13-14CUSTOMS FILE SOUTH AFRICA 15ME<strong>MB</strong>ERS’LIST 16WORKING GROUP REPORTSME<strong>MB</strong>ERSHIP 22with organisers, venues and industryassociations. The work done this year with UFI,IAEE, EEAA and others reflects our activities. Thefact that several of us sit on industry associationsand meet with industry groups reflects the waywe are respected as a group of dedicatedindustry professionals.TRAINING 22ORGANISERS 23STANDARDS 24CUSTOMS 25PR & MARKETING 26NEW ME<strong>MB</strong>ERS 27-28NEWS & MOVES 29} EDITORElizabeth Niehaus }}elizabeth@iela.org} ADVERTISINGElizabeth Niehaus }}elizabeth@iela.org<strong>IELA</strong> Secretariat / Executive ManagementTQ Consulting GmbHLindenhof 66060 Sarnen, SwitzerlandT. +41 41 661 1718F. +41 41 661 1719W: www.iela.org} DESIGNDGCVer }}www.estudiodgcver.com.ar© Copyright <strong>IELA</strong> 2012All rights reservedNo part of <strong>IELA</strong> World may be reproduced, stored in retrievalsystems, or transmitted in any other form, or by any othermeans, electronic, mechanical, photographic, recording or otherwisewithout the prior written permission of the publisher.The contents of <strong>IELA</strong> World are subject to reproduction in informationstorage and retrieval systems.Dear Friends,We are now well into 2012 which is our 27thyear. Time goes very quickly but how often do wereflect the number of years we have been in theindustry and how it has developed from thehandful of founders in Geneva all those years ago!We are the only Association representing theexhibition logistics industry and have continuedto grow our membership and global reach. Wehave seats at various association tables andcontinue to be the industry organisation withlinks to all major organiser associations.Since our last report your Board met in Zurich.Quite an experience for this Australian havingleft Melbourne in 37 C and arriving in Zurich at -8C. For those of you that have not served on the<strong>IELA</strong> Board the meetings are highly focused andcover all areas of our operation. As you knowcurrently <strong>IELA</strong> is a Swiss based cooperative andtime has been spent with the legal boardpreparing for a transition to a “non profit” Swissbased Association. In Barcelona we will vote tochange to a status that will give us moreflexibility in these rapidly changing times andenable us to utilise all the talent available to <strong>IELA</strong>on one focused Board. People ask why we needrules and regulations but any association has tobe managed correctly. We are there for all ourmembers no matter whether they aremultinational companies or sole traders in a farflung place. We are there to represent you allTo highlight that further in Barcelona we arefocusing on core areas for our members.Sustainability which is a key subject fororganisers and venues, OH & S (OccupationalHealth and Safety) and how we educate ourclients that we deliver services others cannot(Couriers and general freight forwarders)!We have two great speakers, an excitingprogramme and of course following our Congressthe opportunity to network with other non <strong>IELA</strong>members to broaden our opportunity base.On a sad note many of you will be aware thatBob Rogers, the founder of R.E.Rogers Ltd diedon April 7th. Bob was known to many of us andat some time I am sure paths would havecrossed. He was not only one of the industriesfounding fathers but also a great leader. I hadthe pleasure of working on site with him manyyears ago in Jakarta and I must say a lot of myknowledge and attitude to the industry camefrom those 10 days with Bob. We will all bethinking of his direct and exhibition family at thissad moment.To all of you enjoy the rest of 2012 and seeyou in Barcelona. We look forward to thehospitality of Pablo and his team and of courseto more than a couple of Sangrias! tSee you all thereBob2<strong>IELA</strong>}}REPORT69
ME<strong>MB</strong>ERS NEWS}ME<strong>MB</strong>ERS NEWS}ME<strong>MB</strong>ERS NEWSEXHIBITION FREIGHTING’S30 TH ANNIVERSARYLen Troost, founder of Exhibition Freighting, reflects on the early yearsIt was early March, 1982, when I found myself redundant and broke, with a wife, twochildren and a mortgage to support. I thought I was having a bad day – then my company carwas repossessed.ISHIKAWA-GUMI’S100 TH ANNIVERSARYA driving force in the exhibition forwardingindustry, the company Ishikawa-Gumicelebrates this year its centenary year, havingbeen founded in 1912.Its initial activity was in the field of customsbrokerage and warehousing to then move on tointernational freight forwarding in the 1950’s.The reputation of the Ishikawa-Gumi companygrew quickly with a variety of customers fromdiverse industries e.g. automobile, marineequipment, space technology, aviation etc.The company became a name for excellencein event forwarding in Japan.When it comes to handling valuable cargo,determination and respect for quality servicesare the utmost priority for every project.Confirmation of the excellence offered by thecompany is shown in its appointment by theAEO (Authorized Economic Operator) as“Authorized Customs Broker” in 2010. t}}www.ishikawa-gumi.co.jpA promising phone call with a prospective client, a visit to a helpful bank manager (you cantell this all happened 30 years ago) and a meeting with an accountant, and suddenly ExhibitionFreighting existed. Working from home and with the wonderful support of my wife Brenda wewere in business.The early days were hard. Catching the night ferry to Ostend, checking freight in or outsomewhere in Europe and returning on the next night’s ferry gets very wearying. Back in theeighties there was no European Union so every country had its own border control andpaperwork. French customs were notoriously difficult and not at all interested in your need tocatch a particular ferry: if you even looked at your watch they would take great pleasure indelaying you as long as possible as they studied your passport and inspected your car.1983 was a significant year for the company. First we won the contract to take British Telecomto Telecom Geneva, then we were appointed the official freight forwarders for the InternationalTelevision Symposium in Montreux, which in those days alternated years with IBC.It was also the year we first came into contact with our biggest client to date: Quantel. Ourpartnership has endured over the years, and I believe it is as strong now as it ever was.In 1985 Exhibition Freighting was one of the first members of the International ExhibitionLogistics Association (<strong>IELA</strong>). This organisation was set up to improve the standing and standardsof logistics companies working in the exhibition industry, and we played a very proactive rolein it. I chaired the standards and ethics committee for a number of years, and served on severalother committees.In 1985 we also took the plunge to use computer technology to help us, and in 1987 wewere the first to use a portable computer on site at an exhibition. How times have changed!What has not changed are the core values of the company. The staff has grown, but all havethe same work ethic, dedicated to providing all of our clients with unrivalled service, whateverthey need to ship and wherever it was going. t}}www.exhibitionfreighting.co.uk<strong>IELA</strong>}}REPORT693
ME<strong>MB</strong>ERS NEWSNEW DEVELOPMENTOF E.S.I. GROUP<strong>IELA</strong> BEST PRACTICESWe, the <strong>IELA</strong> members, are all aware of the enormous benefits gained due to our officialindustry alliance. Among others, we have the opportunity to exchange experiences and knowhowbetween professionals. We would like to present one particular project which goes over andbeyond the traditional function of the association and which opens up an exciting opportunityfor <strong>IELA</strong> members to play a leading role in training future generations in the logistics industry.Thierry Demeure, shortly retired from Ziegler Expo Logistics in Belgium, was delighted to sendhis son Sebastien on a job placement, extremely well-organized by Ravinder Sethi with R.E. RogersIndia Pvt. Ltd., for 2 months as part of his final studies in logistics management. Sebastien has theopportunity to attend 9 international exhibitions in Delhi, Bangalore and Mumbai. Following thisperiod, he will be leaving for Melbourne for a traineeship lasting 4 months at Schenker Australia,arranged by Ron Koehler. They have a placement programme for approx. 40 students each yearand consequently take on students as full-time employees. There is no better way to transfer theknowledge to next generations and to carry out an efficient recruitment process!Of course the success of the placement project is also very much dependant on the enthusiasmof the tutors involved in coordinating and defining the tasks and, more importantly, accompanyingthe students. We recognize and highly esteem the willingness and commitment shown byRavinder Sethi at Rogers India and by Ron Koehler at Schenker Australia in this particular case.We believe that there are only benefits to be gained from student programmes, OPS Club and WinterSeminars. On reading about these very positive experiences, we hope that other <strong>IELA</strong> members willbe encouraged to start up a similar placement project in their company as soon as possible.It is the <strong>IELA</strong> for which we are working: on the one hand we are an association, on the othera brand recognized as a trade name for quality and professionalism. The tasks of our seniormembers is to transfer their knowledge, experience, enthusiasm and drive to the youngergenerations in order to promote global excellence in exhibition and event logistics. t}}Call to action – Have your say! Send in your news, opinions, letters and pictures for publication andstimulate debate. Contribute to the new column “Best Practice”, 150 words max to elizabeth@iela.orgAfter having merged with F.E.I. in January 2011,E.S.I. Group integrated French company EXPOPLUS as a subsidiary company last February.The main activity of EXPO PLUS is the dedicatedassistance to key accounts companies of Defense& Aeronautics industry, that participate tointernational exhibitions or private shows, suchas round-trip demonstrations.This new stage of our developing strategy allowsus to complete the range of the logisticalsolutions we can provide to our customers andagents, and to face with confidence the fastchanges of our industry and the newrequirements of our clients.Our staff is therefore strengthened with newskills : In complement to our global offer forusual international fairs and exhibitions, split indomestic / abroad events, we have nowspecialized departments dedicated to specialindustries or activities :• Food & drinks• Defense & aeronautics• Nuclear & fossil energy• Live shows• Fine art shipments• Industrial projects to / from C.I.S.• Round-trips, private show rooms requiringon-site assistance & maintenanceThe EXPO PLUS team moved into our new building,located within CDG airport area : we are now morethan 45 professionals, all dedicated to the EventsIndustry, collaborating closely under the leadershipand management of Amaury CHAUMET.The long term actions undertaken, the longstandingsupport of our partners, and theachievement of this new challenge consolidate ourleading position in France, for domestic and exportevents, and allow us to feel safe for the future.Looking forward to meet again the <strong>IELA</strong> family inBarcelona, I remain at your disposal if you haveany comment or question on the above. tEvelyne Duval}}evelyne.duval@group-esi.com4<strong>IELA</strong>}}REPORT69
ME<strong>MB</strong>ERS NEWS}ME<strong>MB</strong>ERS NEWS}The 2011 Winter Seminar Class<strong>IELA</strong> SENIORS CLUBThe 7th Seniors Club meeting will take place inDublin, Ireland from Friday 8 to Sunday 10 June2012.For more information or registration, pleasecontact : hansruedi.brauchli@bluewin.chP.S. Should members have staff going intoretirement let Hans know who might beinterested in joining the <strong>IELA</strong> Seniors Club:}}hansruedi.brauchli@bluewin.ch tWINTER SEMINAR 2013Back to ZurichFrom January 16-20, 2013 the Winter Seminar will return to Zurich and Erkki Koski and DanielBataller are already very busy preparing the event.The Winter Seminar is indeed a great <strong>IELA</strong> membership benefit: training the new generationin Exhibition and Events Logistics and boosting business relationships.Offer outstanding educational and business opportunities to your operational staff sendingthem to attend the <strong>IELA</strong> WINTER SEMINAR 2013!We have 30 vacancies only. The registration Fee is CHF 2.350,--For more information please contact Erkki Koski at Smlog erkki.koski@smlog.fi or Elizabeth atthe Secretariat elizabeth@iela.org.tWELCOME 3 NEW ME<strong>MB</strong>ERS TO <strong>IELA</strong>Our South African colleagues at La Rouxnelle Logistics & Consulting have proven their excellencein the field of event logistics. Their reputation as real professionals led them to be appointedas sole clearing and forwarding agent by a number of large well-known events. Internationalcompanies rank among their customers. The company’s owner and founder LeonRoux has industry experience dating as far back as 1985. We have succeeded in taking aphoto of him ‘on the job’ during one of those scarce moments when he is actually sittingdown for two minutes! Have a look at page 27.The Malaysian company JIM Project & Expo Logistics has now been added to our list ofspecialists in Asia Pacific. Enormous flexibility alongside modern custom-built machinery and vehiclesmake them an irreproachable partner for your logistics project.Last but not least: Korea Interlink Inc. (KOINK) joined <strong>IELA</strong> early April. KOINK was founded in1994 and since then has been involved in the exhibition and event industry.By joining the <strong>IELA</strong> network, we hope to reinforce business for our three new members and inturn, learn from their extensive experience and professionalism which will be an enrichment forour group and its activities around the globe.t}}More information about our new members: Pages 27/28<strong>IELA</strong>}}REPORT695
BARCELONA27TH <strong>IELA</strong> CONGRESSBreaking All Records: From June 24th-29thThe floor is yours!Uninterrupted Networking with your worldwide counterparts in aunique environment: the Hotel ARTS in Barcelona.A CHOICE OF VALUES27th <strong>IELA</strong> Congress & 1st <strong>IELA</strong> Partnering EventGeneral Assembly & Partnering Event}}SECRETARIATElizabeth NiehausCONTACT DETAILST. +41 41 661 1718E. elizabeth@iela.org}}BRINGING TOGETHER THEWORLD’S KEy PLAyERS,NEWCOMERS AND NICHE SOLUTIONSPROvIDERS TO ONE PLACE:BARCELONA.PROFIT FROM EXCLUSIvENETWORKING OPPORTUNITIES,MEETING COLLEAGUES AND FRIENDSAND SECURING BUSINESS!We are delighted with theoutstanding response of theindustry with the highest numbersof CEO’s meeting at one place ever:130 delegates confirmed theirparticipation at the 27th <strong>IELA</strong>Congress. 210 decision makersrepresenting 47 countries registeredso far to the 1st <strong>IELA</strong> PartneringEvent.We have organized six days ofeducational, interactive and funfillednetworking just for you. Forall delegates and accompanyingpersons there is a fun-packedprogramme which opens with aWelcome Cocktail reception at thefantastic Hotel ARTS on Sunday.Then as the Companions head offthe next day to enjoy Barcelona,Delegates will join one of the mostimportant General Assembliesever. The Congress starts onTuesday with keynote addressesfrom Jochen Witt and from RowenaArzt! During the DAy OUT in Sitgesyou will be part of the BEST PaellaCompetition ever!On Wednesday evening the 1st <strong>IELA</strong>Partnering Event will open its gatesto new business opportunities with aWelcome Cocktail following with afull-packed 1-2-1 meeting programmeon Thursday. On Friday you have thechoice: either join the <strong>IELA</strong> Golf Open,visit FIRA BARCELONA or continuewith scheduled informal businessmeetings. you have the freedom tochoose!It’s been 6 months now since wetook on responsibility for the <strong>IELA</strong>Secretariat. We focus our time andenergy on continuing to improvehow <strong>IELA</strong> works for you. Ourmission is to add value to yourbusiness: this means fulfilling ourrole of promoting our industry andbecoming an informativenetworking channel for allmembers all over the world but inaddition to this, to improve theefficiency, effectiveness andprofitability of your business.After 27 years of activity, we are nowa very well-established organizationwith a number of respected traditionsto protect. At the same time, wemust recognize that our world iscontinuously and rapidly changing.New communication tools must bedeveloped, new and emergingmarkets must be accessed whichconsequently result in applying newmethods of doing business. We areproud of being part of thisdevelopment and we look forward tobrainstorming with you during ourstay in Barcelona, working togetherfor a better <strong>IELA</strong>. tWith our best regards,Elizabeth NiehausThe <strong>IELA</strong> Secretariat}}SPONSORS6<strong>IELA</strong>}}REPORT69
PROGRAMMEBARCELONAGeneral Assembly & Partnering EventProgrammeSunday, 24 th Time Function Location14:00 - 20:00 Congress Registration Saló Albénizt.b.c. Informal WG Meetings To be advice by your WG Chairman17:00 - 18:00 Introduction for First Timers & New Members Saló Granados19:00 - 21:00 Welcome Cocktail <strong>IELA</strong> Congress, Reception Hotel ARTS - Café verandaMonday, 25 th Time Function Location07:00 - 08:00 Breakfast for Delegates & Companions Hotel ARTS - Café veranda08:00 - 08:30 Registration to General Assembly Foyer Gran Saló Gaudí08:30 - 10:30 Welcome & Roll Call Gran Saló GaudíGeneral Assembly & Transition- Chairman's Report- Legal Board Report- Treasurer’s ReportTransitionPresentation by <strong>IELA</strong> Chairman & LB Chairman Gran Saló Gaudí10:30 - 11:00 Coffee Break Foyer Gran Saló Gaudí11:00 - 11:45 Conclusion of Transition Gran Saló Gaudí11:45 - 12:30 Working Group Reports Gran Saló Gaudí12:30 - 14:00 Lunch Foyer Gran Saló Gaudí14:00 - 16:00 Formal Networking Part 1 (1-2-1) Gran Saló Gaudí16:00 - 16:30 Coffee Break Foyer Gran Saló Gaudí16:30 - 18:00 Formal Networking Part 2 (1-2-1) Gran Saló Gaudí20:00 - 23:00 Host Dinner on the Beach El GallitoMonday, 25 th 09:30 - 16:00 Companion Programme: GAUDÍ & Modernisme + Tapas BarA dedicated tour to a unique mind, a unique architect, a unique work.}}Enjoy Gaudí: www.barcelonaturisme.com/Park-Guell<strong>IELA</strong>}}REPORT697
BARCELONA27TH <strong>IELA</strong> CONGRESS10 98 7 6 5}}BREAKOUT SESSIONSSession 1 }SustainabilityMany exhibition venues are building to 6 star green standards. They are putting pressure on organisersand contractors to look at and embrace environmentally friendly practices.How do we as contractors assist in making this happen and how do we enrol the exhibitorin the process?}} Pablo MartínezCONTACT DETAILST. +34 93 233 4745E. pmartinez@resainternacional.comDear friends,I look forward to welcome you all in Barcelona!you will love our entertainment programme andgreat venues: El Gallito during our Host Dinner,El Xalet de Montjuic with a great view over thecity during our Gala Dinner, Sitges during ourDay Out and the Boo Beach Club for our partyduring the <strong>IELA</strong> Partnering Event Dinner.I’m pleased that our companions will havetime to enjoy Barcelona at its best.We as participants will have a full-packedagenda including the biggest open networkingevent organised ever! tNos vemos!PabloSession 2 }Occupational Health and SafetyOH & S is not a subject that we can take lightly. We operate plant and equipment as site managers andexport agents work around that equipment. In many countries unsafe practice leads to heavy fines oreven jail terms. Life is to be valued and we need to ensure the work we carry out does just that.How do we draw up guidelines for <strong>IELA</strong> members that can be implemented on sites wecontrol and how do we use this as a differentiator that will encourage organisers and venuesto appoint <strong>IELA</strong> members?Session 3 }CompetitionLet us not kid ourselves, general freight forwarders and courier companies see our market as lucrative. Withouta knowledge of our industry they underprice and our site agents often are left to sort the problems out!How do we educate organisers and venues that an <strong>IELA</strong> member takes door to standresponsibility and that they will make their exhibitions work? The main message being ourexperience and network is necessary and vital to the success of the show.Session 4 }The <strong>IELA</strong> BrandOur brand is well recognised and respected in many areas of the exhibition world. We need to get it outthere and gain coverage in newer and developing markets. We also need top look at regional chapters.1. How do we “spread the word” through associations, organisers groups and exhibitors?2. <strong>IELA</strong> meets annually and is well connected in Eurpoe and the USA, how do we extend thisin the Middle East and Asia. Is it through Regional Chapters and/or Asian and Middle EastEducational seminars similar to the Zurich Winter Seminar? t88 <strong>IELA</strong>}}REPORT69
PROGRAMMEBARCELONACONTENTSGeneral Assembly & Partnering EventProgrammeTime Function Location07:00 - 08:30 Breakfast for Delegates & Companions Hotel ARTS - Café veranda08:30 - 09:45 Working Groups Sessions Gran Saló Gaudí09:45 - 10:30 Working Groups Presentations Gran Saló Gaudí10:30 - 10:50 Coffee Break Foyer Gran Saló Gaudí10:50 - 12:30 Presentation on global State of Exhibitionsby Jochen Witt (Industry Expert)Gran Saló Gaudí12:30 - 14:00 Lunch Foyer Gran Saló Gaudí14:00 - 15:00 Presentation on Sustainabilityby Dr. Rowena Arzt (UFI - Director of BusinessDevelopment)Gran Saló Gaudí15:00 - 15:15 Coffee Break Foyer Gran Saló Gaudí15:15 - 16:15 Breakout Sessions Gran Saló Gaudí + Granados16:15 - 16:45 Breakout Sessions Presentation Gran Saló Gaudí16:45 - 17:00 2013 / 2014 Congress Presentation Gran Saló Gaudí17:00 - 17:15 Closing Address Gran Saló Gaudí20:00 - 24:00 Gala Dinner & Awards Night Xalet de MontjuicTuesday, 26 th 09:30 - 16:00 Companion Programme: Barrio Gótico & Barcelona GourmetBehind the scenes:We will enjoy a masterclass with Iker Erauzkin and his team in the historical Boquería market.We will prepare delicious “pintxos” and “tapas”, surprising our family and friends when back home.}}Enjoy this video: www.boqueria.info/aula-introduccio.php}}Both events are going to be an excellent exposure opportunity. In case you are thinking about sponsoring one of the events, please contact elizabeth@iela.org<strong>IELA</strong>}}REPORT699
BARCELONA27TH <strong>IELA</strong> CONGRESS10 98 7 6 5}}CONGRESS DETAILSHotelHotel Arts BarcelonaPort Olimpic, Marina 19-21, Barcelona, SpainT: +34 93 221 10 00 / +34 93 514 13 00F: +34 93 221 10 70W: www.hotelartsbarcelona.comW: www.ritzcarlton.com/barcelonaBooking Reservations Code: IE8IE8ATube & bus plannerwww.tmb.cat/en/homeFrom Airport by trainThe RENFE train service runs approximately every30 minutes to and from Barcelona airport to thecity centre. Travel time approximately 25 minutes.If travelling from the airport to the city centre youcan get off at Barcelona Sants, Passeig de Gracia orClot which is serviced by metro stops. From hereyou can change for the Barcelona metro undergroundsystem to go to your final destination. Ifyou are arriving into Terminal 1, a shuttle bus willtake you from outside of the terminal to the trainstation entrance.A single ticket to Sants Station costs 3.15 Euros +1.45 Euros for the metro. Alternatively you can usethe T10 Ticket for your journey to and from theairport to Sants Station. The T10 ticket costs 8.25Euros and can also be used for other journeys onthe buses and metro.From Airport by taxiThe journey to the city centre will take you between20 to 30 minutes depending on road conditions. Ifyou are travelling from Terminal 1 rather thanTerminal 2, this will add an extra 4kms to yourjourney and take approximately 5 minutes more.Expect to pay around 25.00 Euros for the journey intothe centre from T2 and 30.00 Euros for your journeyfrom T1. There will also be an additional surchargecharge for each bag you're carrying. you will find ataxi rank outside any of the main terminals. Taxisoperate 24hours a day and are plentiful. All officialBarcelona taxis are black and yellow.From Airport by personalized shuttleApprox. 20 mins; one way; EUR 160,-For more information also check outwww.iela-congress.com t}}KEyNOTE SPEAKERSJochen Witt, President & CEO JWC, Cologne, Germany, is a much sought afterspeaker and writer in the trade fair industry and related industries because of hisunique combination of long experience in the trade fair industry along with anexceptional know how in the area of strategy and marketing consulting. Prior toassuming his current position, Jochen held the position of President and CEO ofKoelnmesse GmbH from 1998 until April 2007. During that time he successfullymanaged the international expansion of Koelnmesse’s portfolio, the expansion of the service businessand the modernization of the exhibition grounds in Cologne. Jochen was chairman of the EuropeanChapter of UFI from 1999 to 2005 and UFI President from October 2006 to October 2007.In Barcelona Jochen will take a close look at the status of the current global economy and latestdevelopment within the exhibition industry. His particular focus will be on markets in Europe, NorthAmerica, China and India. He will provide the audience with his views on future economies of selectedregions and the resulting prospects for the exhibition business. Jochen will also cover general trendsin the exhibition business and opportunities for the service industry.Hand in hand towards sustainability is the topic of Dr. Rowena Arzt, Director ofBusiness Development UFI, Paris, France. To successfully organize exhibitions, manydifferent players need to work together hand in hand. This is also true when itcomes to sustainability. Sustainability is in the responsibility of all players involvedinto the organization of a trade show. Based on UFI research, the presentation ofRowena will illustrate some successful industry cases for sustainable developmentwithin the exhibition industry. It will address challenges and highlight some of the current trends.Dr. Rowena Arzt began her career as a research and teaching assistant at the Institute of Trade FairManagement in Cologne, Germany, where she worked for seven years. There, Dr. Rowena Arzt wasinvolved in the development of the Institute, its programmes and services. She initiated a variety ofresearch studies and was responsible for the coordination of a number of consulting projects withexhibitors, exhibition organisers and service contractors. Her career then took her to Koelnmesse asManager for its Corporate Development Department. In 2008 Dr. Rowena Arzt joined UFI, the GlobalAssociation of the Exhibition Industry. In her position she is responsible for the associations’ eventprogrammes, for research and education programmes and government relations. t10<strong>IELA</strong>}}REPORT69
PROGRAMMEBARCELONAGeneral Assembly & Partnering EventWednesday, 27 th Time Function Location09:00 - 15:30 Day Out - Excursion to Sitges SitgesBe part of the Best Paella Competition ever!19:00 - 21:00st1 <strong>IELA</strong> Partnering rinEventWelcome CocktailHotel ARTS - Café verandaThursday, 28 th Time Function Location07:00 - 08:30 Breakfast for Delegates & Companions Hotel ARTS - Café veranda09:00 - 09:15st1 <strong>IELA</strong> Partnering rinEventWelcome Address To <strong>IELA</strong> ChairmanGran Saló Gaudí09:15 - 10:45 Networking (1-2-1) Gran Saló Gaudí10:45 - 11:15 Coffee Break Foyer Gran Saló Gaudí11:15 - 12:30 Networking (1-2-1) Gran Saló Gaudí12:30 - 14:00 Lunch Foyer Gran Saló Gaudí14:00 - 15:30 Networking (1-2-1) Gran Saló Gaudí15:30 - 16:00 Coffee Break Foyer Gran Saló Gaudí16:00 - 17:30 Networking (1-2-1) Gran Saló Gaudí19:30 - 23:00 Networking Dinner BOO Beach Club6Friday, 29 th Time Function Location07.00 - 08:30 Breakfast for Delegates & Companions09:00 - 14:00 various OptionsGolf TournamentTour to Fira BarcelonaInformal NetworkingBarcelona Golf ClubFira BarcelonaHotel ARTS & Others}}Both events are going to be an excellent exposure opportunity. In case you are thinking about sponsoring one of the events, please contact elizabeth@iela.org<strong>IELA</strong>}}REPORT6911
BARCELONA27TH <strong>IELA</strong> CONGRESSGeneral Assembly & Partnering Event}<strong>IELA</strong> - GOLF}}EXECUTIvE DIRECTORAlan HunterCONTACT DETAILST. +44 114 269 0641E. alan@gbhforwarding.comAs I write this article all golfersall over the World are eagerlywaiting for the first Major of theseason to start, the Masters atAugusta. Following on will be theUS Open at the Olympic Club in SanFrancisco in June, with The Open atRoyal Lytham & St Annes in July.However, equally as importantas far as <strong>IELA</strong> members areconcerned, on Friday the 29th ofJune there will be The <strong>IELA</strong> OPEN atthe Golf de Barcelona Golf Club,formally known as the Masia BachGolf Club. The course is situated 35minutes drive from Barcelona. Thisyear the competition is truly“Open” as it is not only open to<strong>IELA</strong> members but also non <strong>IELA</strong>members who have taken part inthe first Open partnering event, sonetworking will be continued onthe golf course.The course was designed by thefamous Spanish golfer, and thisyear’s Ryder Cup captain, JoseMaria Olazabal in 1990 and consistsof either 18 or 9 holes. The courseis a challenge for all standards ofgolfers with the every holedesigned to make players thinkand consider their strategy. In 2007the club hosted the World LadiesMatch Play event.The course is situated adjacent tothe mountains of Montserrat and isattractive and well maintained andis considered to be the second bestcourse in the Barcelona area. It isrecommended that a buggy is usedto play this course as it is hilly inplaces. Walking the course is notrecommended. If possible, pleasehave your handicap certificatesavailable.Arrangements will be made fortransport to be available from theHotel Arts direct to the course atapproximately 7am. The tee will bereserved from 8.30 am, so therewill be plenty of time to check in,collect the clubs, which areavailable for hire, as well ascollecting the buggy, to be sharedby two players. The shop will beopen for any purchases such asgloves, tees, balls etc.After play has been completedlunch will be available after whichthe presentations will take place. Asuperb trophy will be presented,kindly donated to <strong>IELA</strong> by NatWong, a previous winner of the<strong>IELA</strong> golf tournament. The trophywill be played for annually in futurewherever the Congress takes place.Suitable trophies to keep will bepresented to both the Gents andLadies winners.It is anticipated that transport willdepart from the Club at 4pm toreturn to the hotel. For those whowish to return earlier, then taxis areavailable. Alternatively for thosewho wish to go straight to theairport from the club, which takesabout 30 minutes, then this can alsobe done by taxi whenever required.At the time of writing we have24 entries from playersrepresenting over 15 countriesaround the world, a trulyInternational tournament. Enjoythe scenery, the golf and thenetworking.For all costs and informationplease contact Sabrina at theSecretariat, sabrina@iela.org orMario Carniglia at Otim Spa inItaly, mario.carniglia@otim.it tSee you all in Barcelona.Alan Hunter12<strong>IELA</strong>}}REPORT69
INDUSTRY NEWS}INDUSTRY - NEWSANALYSIS OF THE 2011 EXHIBITION INDUSTRYAND FUTURE OUTLOOKFinal 2011 CEIR Index ResultsReleased / Growth is 15% Betterthan ForecastThe Center for Exhibition IndustryResearch (CEIR) announced therelease of the CEIR Index Report, anAnalysis of the 2011 ExhibitionIndustry and Future Outlook today,and the outlook is positive. Despitea sluggish macro economy, theoverall exhibition industry posted arelatively strong rebound of 2.7%,outpacing real GDP growth by 1percentage point in 2011. The gainin the exhibition industry wasreflected in all four metrics ofmeasurement. This marks an end ofthree consecutive years of declines.The relatively strong rebound wasbetter than expectations, finishing15% higher than forecast.CEIR Chairman of the Board, ChrisBrown, Executive vice President ofConventions and BusinessOperations, National Association ofBroadcasters, said, "Knowing thatthe CEIR Index serves as thebarometer for the exhibitionindustry, I am excited by the 2011overall results and even more so bythe future outlook. The definitiveresults from our economists confirmtheir predictions from last year, andthe three-year forecast is veryencouraging."Each metric measured by TheIndex saw positive growth. NetSquare Feet (NSF) grew 2.7%, thenumber of Exhibitors increased2.3%, the number of Attendeesincreased 3.4%, and Real Revenuesgrew 2.3%. Since the number ofattendees tends to be a leadingindicator, strong growth in that areabodes well for the industry goingforward.There was varied growth acrossthe sectors. Government (Gv)(7.0%) and business process-relatedexhibitions, including Machineryand Finished Business Outputs (ID)(11.2%), Communication andInformation Technology (IT) (8.1%),and Transportation (TX) (5.7%),grew the fastest. The growth ofthose sectors was stronger thananticipated. In contrast, Building,Construction, Home and Repair(HM) (-5.3%), Sporting Goods,Travel, and Amusement (ST) (-0.8%), and Medical and Health Care(MD) (0.2%) experienced negativeor negligible growth. For thoseindustries, the underlyingmacroeconomic indicators over therecession and the recovery turnedout to be weaker than the originalgovernment data indicated. Themacroeconomic drivers in 2011were also more anemic than theIndex forecast. Thus, the growth ofthose exhibition sectors was weakerthan anticipated."The predictive feature that wasadded last year has been veryrevealing," said CEIR President andCEO, Doug Ducate, CEM, CMP. "CEIR’seconomists, Dr. Allen Shaw of GECAand Dr. Jeff Werling of Inforum, wereon point with their predictions for2011, and they have done anexcellent job of analyzing andreporting the data that exhibitionorganisers and corporations with anevent portfolio can use to gaugeresults against the entire industryand events within a specific sector.""The results seen in 2011 are verypromising and serve as a strongplatform for the next three years,"said Dr. Shaw. "With a decade ofdata and observing the resilience ofthe exhibition industry throughrecession and a fragile globaleconomy, the outlook is positive."The U.S. economy finished 2011with upward momentum andemployment growth alsoaccelerated in the second half of2011 and into 2012, adding 1.2million jobs. The coming year shouldsee continued recovery in all metricsand across all sectors covered by theIndex, in line with a moderateexpansion of the macro economy.As an objective measure of theannual performance of theexhibition industry, the CEIR Indexmeasures year-over-year changes infour key metrics to determineoverall performance: Net SquareFeet of Exhibit Space Sold;Professional Attendance; Number ofExhibiting Companies; and GrossRevenue. The CEIR Index providesexhibition industry performanceacross 14 key industry sectors:Business Services; Consumer Goods;Discretionary Consumer Services;Education; Food; Financial, Legal andReal Estate; Government; Building,Construction, Home and Repair;Industrial/Heavy Machinery andFinished Business Inputs;Communications and InformationTechnology; Medical and HealthCare; Raw Materials and Science;Sporting Goods, Travel andEntertainment; and Transportation.The CEIR Index will be released at2012 SISO CEO Summit on 26 Marchand a forecast update will bepresented at the CEIR Predictconference in New york on 13September 2012. Exhibitionorganisers who contributed data tothe Index will receive the Index withthe Introduction and Methodology,The Macro Economy and OverallExhibition Industry, and the sectorreport in which their event(s) fall. Forinformation on how to purchase thecomplete CEIR Index, visitwww.ceir.org/the-big-ts/exhibitionindex/index-preorder.For moreinformation about contributing to theIndex or about the Predict conferencevisit www.ceir.org/predict.Source: The Center for ExhibitionIndustry Research (CEIR), March2012. tAbout CEIRThe Center for Exhibition Industry Research (CEIR) serves to advance the growth, awareness and value of exhibitions andother face-to-face marketing events by producing and delivering research-based knowledge tools that enable stakeholderorganizations to enhance their ability to meet current and emerging customer needs, improve their business performanceand strengthen their competitive position. For additional information, go to www.ceir.org.<strong>IELA</strong>}}REPORT6913
INDUSTRY NEWS}INDUSTRY - NEWSThe Mission is RecognitionHats off to Mr. <strong>IELA</strong> MKT & PR Chairman, Kay Lohe with Cretschmar Cargo whosecured a two pages article about <strong>IELA</strong> on the Special feature LOGISTICS of theM+A Report, the leading German exhibition magazine and one of the bestexhibition & events sources of the world. Well done Kay! t}}CHAIRMANKay LoheCONTACT DETAILST. +49 211 45 467 12E. kay.lohe@cretschmar.de}}www.expodatabase.de/menue/report/epaper/2012/report-2-2012/Read more } Page 56}INDUSTRY - NEWSChanges in applicable Taxes & Duties of India this year1. This year there has been increase in Central Exise Duty of India like for most of the General cargowhere last year it was @ 8%-10% of Customs Assessable value + Customs duty & from now onwardsit will be calculated @ 12%, because of this the Total applicable Duties in India which were @26.849% of assessable value will be now 29.28%2. Excise Duty on CTH No. 8702, 8703.23, 8703.24, 8703.32, 8703.33 & 8703.90 was @22% + Rs.20,000/- per Unit of Customs Assessable value + Customs duty & now it will be @ 27%3. Service Tax including Educational cess was charges @ 10.30% last year but from 1st April onwardsit will be @ 12.36%Source: Jatin bharadwaj, Deputy General Manager- Exhibitions – PSBediGroup, India. t14<strong>IELA</strong>}}REPORT69
CUSTOMS FILE}CUSTOMS FILE - SOUTH AFRICA}}CHAIRMANMichael HunterCONTACT DETAILST. +44 114 269 0641E. michael@gbhforwarding.com}}WHAT ARE THE KEy vENUESIN SOUTH AFRICA?Sandton Convention Centre –JohannesburgExpo Centre (Nasrec) –JohannesburgMTN Dome – JohannesburgGallagher Estate –Midrand JohannesburgInternational ConventionCentre – DurbanCape Town InternationalConvention Centre – Cape TownThese are the main venues,but a number of smaller venuesare in other cities throughoutthe country.}Do Customs accept ATA Carnets?A.yes. ATA Carnets are acceptedwithout any notable restrictions. Astandard letter of authority will berequired in favour of the agentpresenting the documents tocustoms.}Is it possible to clear cargo fortemporary importation under aCommercial Invoice?A. yes. A customs bond is paid tocustoms, to cover full duties andtaxes which might be applicable tothe shipment. Only after customshas accepted the bond andprocessed it, the Clearing Agent cansubmit the shipment for clearance.This is then liquidated only after reexporthas been booked andexported under customs supervision.}What are the standarddocumentary requirements?A. Temporary and permanentimport need a copy of commercialinvoice (NOT Pro-forma), packinglist and waybill / BL. If a permanentimport from Europe, an EU1required in order to get the reducedduty rates charged by customs.Certificate of Origin, Insurancecertificate very seldom required. Forany foodstuffs the phytosanitarycertificates is required as well as thefumigation certificates if woodenpackaging is used, unless the woodhas the correct stamps/markingsclearly on the cases.}Are Customs inspections orphysical checks mandatory or aregular occurrence?A. yes. Temporary imports arealways inspected. Shipments underpermanent importation areinspected on an “ad hoc” basis,depending on the products.}What are the general cargodeadlines?A. Sea cargo FCL: 10 to 15 daysprior to delivery to the venue.Sea cargo LCL: 12 to 16 days priorto delivery to the venue.Air cargo: 5 to 7 days prior todelivery to the venue.}What is the average periodrequired for customs clearance?A. Sea cargo FCL & LCL: normally 4to 5 days, but with an examinationthis could take longer.Airfreight: normally takes 2 to 3days, depending if bonds are lodgedwith customs for temporary imports.}Is it possible to sell temporaryimport shipments from the standduring the exhibition?A. yes. But the goods will need tobe returned to the warehouse afterthe event pending final importprocedures in order to liquidate(cancel) the bonds with customs.}What are the major problemsexperienced with local customsauthorities?A. Limited knowledge of therelevant customs procedures andvarying levels of interest bycustoms officials.}What items are restricted orprohibited for permanentimportation?A. Foods stuffs, animal or plantproducts, weapons, medicine andrubber products. Most are subjectto import permits or licenses.}Is fumigation required onwooden packing materials?A. yes. South Africa applies ISPM 15regulations. Any materials that arenot stamped with the correctmarkings must be accompanied bycertificates of treatment.}What website(s) can providefurther assistance to agentsshipping to South Africa?A. www.cargoinfo.co.za is ageneral website where customsduties, tracking and some generalinformation can be obtained.t}}www.cargoinfo.co.za<strong>IELA</strong>}}REPORT6915
<strong>IELA</strong> ME<strong>MB</strong>ERS}<strong>IELA</strong> ME<strong>MB</strong>ERSThe International Exhibition Logistics Associates is a worldwide tradeassociation dedicated to enhancing the professionalism of the transportationlogistics and freight handling segments of the event industry.<strong>IELA</strong> has 121 members in 47 countries…ARGENTINABTG-EXPOTRANS S.A.Azopardo 1337, 1st. floorCiudad de Buenos AiresT: +54 11 4363 9350F: +54 11 4363 9351laura@btg-expotrans.com.arZiegler Expo LogisticsBrussels ExpoParc des ExpositionsT: +32 2 475 45 40F: +32 2 475 45 694jean-marc_salmon@zieglergroup.comBRAZILCHILEDECA Express S.A.Avenida Claudio Arrau No. 9452Comuna de PudahuelT: +56 2 488 1100 / 1163F: +56 2 488 1010alicia.mayer@decaexpress.clSamehco Int'l Forwarding &Exhibition Services Co32, Andalos St.T: +2 02 245 43 155F: +2 02 245 55 911sameh.guirguis@samehco.comFINLANDAUSTRALIAAgility Fairs & Events Pty(Australia)P.O. Box. 1328Tullamarine, vIC, 3045T: +61 3 933 033 03F: +61 3 933 033 37remoore@agilitylogistics.comSchenker Australia Pty LtdPrivate Bag 53Alexandria NSW 2015T: +61 2 9333 03 12F: +61 2 9333 04 96sabine.schlosser@dbschenker.comAUSTRIALagermax InternationaleSpedition GesmbHRadingerstrasse 165020 SalzburgT: +43 662 4090 2295F: +43 662 4090 692hansgeorg.kracher@lagermax.comSchenker & Co. AGStella-Klein-Löw-Weg 11T: +43 (0) 57 686 231 - 520F: +43 (0) 57 686 231 - 529heimo.schwarzbauer@schenker.atFulstandig Shows e Eventos MCLtdaRua Eli, 164 - vila MariaSão PauloT: +55 11 2207 7650F: +55 11 2207 7654csmac@fulstandig.com.brTransportes Fink Ltda - Fairsand ExhibitionsEstrada dos Bandeirantes, 2856Rio de Janeiro 22775-110T: +55 21 3410 9700F: +55 21 3410 9721/4751fairs@fink.com.brWaiver Logistica Brasil LtdaRua Alfredo Pujol 285 / Conj 13SantanaT: +55 11 2281 7882F: +55 11 2281 7782claudia.almeida@waiverlogistics.comBULGARIAOrbit Ltd16, Prodan Tarakchiev Str.1540 SofiaT: +359 2970 6300/400/500F: +359 2970 6333hhgs@orbit.bgCyPRUSOrbit Kazoulis Ltd.P.O. Box 51773T: +357 (25) 751155F: +357 (25) 755820nick@orbitcy.comCZECH REPUBLICCENTRUMSPED s.r.o.vystaviste Prague17000 PragueT : +420 2201 03 654F : +420 2333 75 625dospisil@centrumsped.czDENMARKBlue Water Shipping A/STrafikhavnskaj 116700 EsbjergT: +45 7 9134 015F: +45 7 9134 677cbaek@bws.dkOn-Site Denmark ApsKongevejen 182791 DragorT: +45 3282 0210F: +45 3282 0211lars@onsitegroup.dkSuomen Messulogistiikka OyP.O.Box 55, 00521HelsinkiT: +358 10 309 6600F: +358 10 309 6611erkki.koski@smlog.fiFRANCEClamageran FoirexpoParc des expositionsPorte de versaillesT: +33 1 57 25 18 09F: +33 1 45 30 28 81l.lawson@clamageran.frE.S.I. Expo ServicesInternationalZAC du MoulinBP 65025 - Roissy en FranceT: +33 1 39 92 87 88F: +33 1 39 88 98 27contact@group-esi.comGERMANyAgility Fairs & EventsG<strong>MB</strong>HT: + 49 511 874157 0F: + 49 511 874157 99arauser@agilitylogistics.comBELGIUMKristal bvba – InternationalFairs & Exhibition LogisticsBrucargo West Bldg 829A1931 ZaventemT: +32 (0) 2 751 4680F: +32 (0) 2 751 4720lieve.myvis@kristal-logistics.comCANADATWI Global ExhibitionLogistics2000 Argentia RoadSuite 450, Plaza 4T: +1 905 812 1124F: +1 905 812 0133strotter@twiglobal.comEGyPTQuick Cargo Door-to-Door ServicesP.O. Box 415 Dokki, Cairo-EgyptT: +2 02 353 90 262F: +2 02 353 90 383khayat@quick-cargo.comghada.wahab@quick-cargo.comBTG Messe-SpeditionGmbHParkstrasse 3586462 LangweidAugsburgT: +49 821 4986 145F: +49 821 4986 231messe@btg.de16<strong>IELA</strong>}}REPORT69
<strong>IELA</strong> ME<strong>MB</strong>ERSCretschmar MesseCargoGmbHReisholzer Bahnstraße 3340599 DuesseldorfT: +49 211 740 1270F: +49 211 740 1276achim.lotzwick@cretschmar.deDHL Trade Fairs & EventsGmbHAm Eifeltor 12CologneT: +49 221 39802 51F: +49 221 39802 20vincenzo.scrudato@dhl.comGONDRAND l ATEGEvorm. Gondrand & Mangili mbHFrankfurt-MainT: +49 69 974 653-00F: +49 69 974 653-44bernd.keil@gondrand-logistics.comHansa-Messe-SpeedGmbHBornberg 9442109 WuppertalT: +49 (0) 202 271 580F: +49 (0) 202 271 5858joerg.kessenbrock@hansamesse-speed.deSchenker Deutschland AGCorporate Office,Fairs & ExhibitionsT: +49 6107 74410F: +49 6107 74413fairs-zentrale.frankfurt@dbschenker.comGREECEOrphee Moschopoulos-Beinoglou S.A.2A, Evripidou St.17674 KallitheaT: +30 210 946 6100F: +30 210 940 9089/ 943 0833mtsantes@beinoglou.grHONG KONGBALtrans Exhibition &Removal Ltd.Unit A, 1/F., Sunshine KowloonBay Cargo CentreT: +852 2798 6628F: +852 2796 5606pauline.leung@exhibition.baltrans.comJES Logistics Ltd26F Winsan Tower WanchaiT: +852 2563 6645F: +852 2597 5057albert@jes.com.hkSchenker International(HK) LtdExhibition & Event Dept.T: +852 2585 9662F: +852 2824 0328clement.law@dbschenker.comHUNGARyMasped-Expo LtdSzikratávíró u.17-21BudapestT: +36 1 263 7851F: +36 1 263 7892mvamos.expo@masped.huINDIA360 Logistics360 Logistics Pvt Ltd.Road no-6Mahipal Pur ExtnT: +91 11 476 77 340 345F: +91 11 476 77 334bhuwan@360logistics.netOrient Marine Lines Pvt Ltd49, Rani Jhansi RoadNew Delhi 110 055T: +91 11 23 51 40 40F: +91 11 23 62 54 77shirishk@orientm.comP S Bedi & Co. Pvt. Ltd |PSBedi GroupD-10, South Extension Part - IIT: +91 11 460 55 270F: +91 11 415 52 911hsbedi@psbedi.comexhibitions@psbedi.comR.E. Rogers IndiaPvt. Ltd.1, Commercial ComplexPocket H & J, Sarita viharT: +91 11 26 94 98 01F: +91 11 26 94 98 03 / 59 00rerid@rogersworldwideindia.comSchenker IndiaPvt. LtdMilan Lipar, Director Fairs &Exhibitions and RemovalsGurgaonT: +91 124 464 5000F: +91 124 464 5100kuldeep.razdan@dbschenker.comTranslink Express (India)Pvt. Ltd.123 Udyog vihar,GurgaonT: +91 124 239 92 73F: +91 124 239 92 72del@translinkindia.comISRAELAmit LtdAMIT Building,Air-Port CityT: +972 3 972 0001F: +972 5 456 16637ron@amit.co.ilHermes Exhibitions &Projects LtdLogistic Services12 Ayalon st.T: +972 8914 6317F: +972 8914 6316hagit@hermes-exhibitions.comITALyExpotrans S.r.l.Commercity - Isola P4400148 RomaT: +39 06 6500 48 46F: +39 06 6500 31 81guido.fornelli@expotrans.itGondrand S.p.A.via dei Trasporti20060 vignateMilanoT: +39 02 959 33520/521/523/302F: +39 02 95 66 360may@gondrand.itOTIM Spavia Porro Lambertenghi, 920159 MilanoT: +39 02 699 12 207F: +39 02 699 12 231giampiero.beltrami@otim.itSaima Avandero SpaFairs Logistics Divisionvia Dante 134T: +39 04 98 69 24 13F: +39 02 92 13 47 66rpasini@saima.itJAPANBlueline Co. Ltd.3rd Floor, Saga-choMD BuildingT: +81 3 5646 4775F: +81 3 5646 4776tsasahara@blue-line.jpIshikawa-Gumi, Ltd9-4, 5-Chome, HigashiShinagawaT: +81 3 3474 8102F: +81 3 3474 9841igl-exhi@ishikawa-gumi.co.jp<strong>IELA</strong>}}REPORT6917
<strong>IELA</strong> ME<strong>MB</strong>ERS}<strong>IELA</strong> ME<strong>MB</strong>ERSKintetsu World ExpressSales Inc.TDS Mita Building5th Floor, 2-7-13 MitaT: +81 3 5443 9455F: +81 3 5443 9457hiroyuki.kurokawa@jp.kwe.comnobumasa.kataoka@jp.kwe.comJORDANCML (Consolidated Marketing& Logistics Corp.)322 King AbdullahII StreetT: +962 6 585 6956F: +962 6 585 7757raja.khouri@cml-jo.comKOREAEPLUS EXPO INC.150-14 Samsung-DongLime Building 2FT: +82 2 566 0089F: +82 2 566 9514ryan@eplusexpo.comExpologis Inc.Trade Tower Room 4002Seoul.135-731T: +82 2 551 5807F: +82 2 551 5200/5201minkim@expologis.comKEMI - LEE Co., Ltd157-22 Eyon B/DKangnam-GuT: +82 2 561 3400F: +82 2 553 8458superlee@kemi-lee.co.krKorea Interlink Inc1110, Miwon BLDG43,yoido-dongyoungdeungpo-gu,Seoul 150-733T: +82 2 786 5251F: +82 2 785 4789justin_oh@kiisel.co.krLEBANONBCC LogisticsBadawi, Corniche El NaherBeirutP.O.BOX:17-5040LebanonT: +961 1 585 582F: +961 1 585 580ziad.harb@bcclogistics.comgeorges.harb@bcclogistics.comLIByABentraco LogisticsP.O. Box 91997T: +218 21 444 4972 / 444 2579F: +218 21 333 9036feras.b@bentracologistics.comMALAySIAJIM Project & Expo Logistics (M)Sdn. BhdWisma JIM,No.23SelangorT: +603 7846 1811F: +603 7846 1944daniel@jim.com.myR.E. Rogers (Malaysia)Sdn BhdNo. 7, Jalan Warden U1/76Taman Perindustrian Batu TigaT: +603 5510 8611F: +603 5510 6296chris@rerkul.com.myMEXICOJaguar Trafimar Logistica,S.A. de C.v.Homero 1425205 Col. PolancoT: +52 55 5557 8088F: +52 55 5580 6424m.lara@jaguartrafimar.com.mxNew Age of InternationalBusiness S.A. de C.v.Benito Juarez # 41,Col. UrbanaIxhuatepecEcatepec Edo. de Méx.T: +52 55 57 69 74 15 Ext. 101F: +52 55 57 14 72 97rene.carvajal@naibgroup.com.mxNETHERLANDSA.J. van Deudekom B.v.Amsterdam RAIT: +31 20 495 3719F: +31 20 698 1385bas.oversier@deudekom.nlCEvA Showfreight - NLPostbus 10126920 BA DuivenT: +31 20 587 4466F: +31 20 587 4477jan.van.houwelingen@cevalogistics.comvalverde B.v.Triport 1, 6th FloorT: +31 20 653 8555F: +31 20 653 7685info@valverde.nlvan der HelmHudig Rotterdam BvP.O. Box 1049T: +31 10 506 6187F: +31 10 501 6185expo@helmhudig.nlg.kluter@helmhudig.nlNIGERIAIAL Nigeria LtdIAL PlaceT: +234 1 879 9302 / 3F: +234 1 545 1091ial@ialnigeria.comP.R. CHINAAgility Fairs & EventsLogistics (Shanghai) Co LtdBuilding #9, InternationalBusiness Park (IBP) Changning DistrictT: +86 21 6236 6060F: +86 21 6236 5657fairs-china@agilitylogistics.comBondex Logistics Co., LtdInternational Capital PlazaRoom 2407-2408No.1318 North Sichuan RoadT: +86 21 6876 0411F: +86 21 6876 0433roland.tse@bondex.com.cncathy@bondex.com.cnBTG International FreightForwarding (Beijing) Co., Ltd.Room 503 Building 4,T: +86 10 8460 1067F: +86 10 6461 9507zhong.yuan@btg.cnKerry EAS Logistics LimitedNo. 21, Xiaoyun RoadDongsanhuan BeiluT: +86 10 6464 75 54F: +86 10 6464 72 46adali@kerryeas.comShanghai ITPC InternationalTransportation Co., Ltd.28F Bldg 2, Lane 137T: +86 21 6260 6613F: +86 21 6260 6624jake@itpc.net.cnSinotrans Beijing Company400, 4th Floor/Hall 1China Intern. Exh. CenterT: +86 10 8460 1638F: +86 10 6467 7828shizhigang@sinotrans.comSinotrans Logistics Development Co., LtdRm. 722, Sinotrans PlazaT: +86 10 6229 5216F: +86 10 6229 5798jinxiaomiao@sinotrans.com18<strong>IELA</strong>}}REPORT69
<strong>IELA</strong> ME<strong>MB</strong>ERSUnitex Logistics Ltd, ChinaFlat D, 18/F, Tower A,1 Wang Kwong Road,Kowloon Bay,T: +86 755 2515 3486F: +86 755 2515 3480joycelian_expo@uif.com.hkRUSSIAExpowestrans ZAO14, Krasnopresnenskaya quayExhibition ComplexT: +7 495 605 66 50F: +7 495 605 34 31adviser@ewt.ruSWEDENDHL Global Trade Fairs & EventsBjörnstigen 85T: +46 8 543 45365F: +46 8 543 45812johan.zethelius@dhl.comTrans-Impex AG LtdTiefenackerstrasse 499450 AltstaettenT: +41 71 750 03 40F: +41 71 750 03 44info@timp.chPOLANDUniversal Express Sp. z.o.o.ul. Szyszkowa 35/37T: +48 22 878 35 66F: +48 22 878 35 01marzena.zawadzka-szulc@uex.plPAN-BALTService Ltd.103, Bolshoy Prospectvasilievsky IslandT: +7 812 322 60 38F: +7 812 322 60 98info@pan-baltservice.spb.ruOn-Site Exhibitions ABP.O.Box 6289400 60 GothenburgT: +46 31 707 30 70F: +46 31 707 30 75goran@onsitegroup.seSyRIANazha & DarwishP.O. Box 60690T: +963 11 211 1870 ext 138F: +963 11 212 8911abla@nazhagroup.comPORTUGALCvTRANS – Trânsitos e Transportes, LdaZona Industrial da Rainha4410-066 Serzedo – vNGT: +351 22 753 6960-68F: +351 22 753 6969c.regal@cvtrans.ptSINGAPOREAgility Fairs & Events LogisticsPte Ltd (Singapore)No. 5, Changi North WayT: +65 6463 9868F: +65 6214 9592fairs@agilitylogistics.comSchenker AB, Div Air & OceanFairs & Exhibitions, GothenburgT: +46 31 3370 409F: +46 31 3370 507katarina.nilsson-moe@dbschenker.comSWITZERLANDTAIWANCrown van Lines Co., Ltd4-4 Fl, No. 165 sec.5 Men Sheng East RoadT: +886 2 2746 7621F: +886 2 2746 7622exhibition@crownvan.comRN Trans Actividades Transitarias S.A.Rua do Arsenal, nr.1100-040 LisboaT: +351 21 324 62 07F: +351 21 324 62 11fairs@rntrans.ptTransit Air Cargo Singapore Pte. Ltd.111 Neythal RoadSingapore 628598T: +65 64 38 16 86F: +65 64 38 14 66james.ng@tacs.com.sgAgility Logistics LtdBleichestrasse 27, P.O. Box4002 BaselT: +41 61 691 33 77F: +41 61 691 70 36tluechinger@agilitylogistics.comThrough Transport Ltd.8th. Floor., No. 94-96,Section 2T: +886 2 2502 8003F: +886 2 2507 0650ben@csl.com.twQATARAirlink International Qatar W.L.L.PO Box 23036, Al-DohaT: +974 465 7660F: +974 467 5668m.dib@airlinkqatar.comairlink@qatar.net.qaBCC Qatar2nd Floor-Asia Travel Bldg.,Airport Road-FacingCapital Police,DohaT: +974 444 3436/ 7/ 8F: +974 444 3430joe.aoun@bcclogistics.comziad.harb@bcclogistics.comSOUTH AFRICALA Rouxnelle Logistics and Consulting381 Nevada CrescentPretoriaT: +27 12 991 7580F: +27 12 991 7899leon@larouxnelle.co.zaSPAINResa Expo LogisticC/Ciencias-Entrada 1Apartado de correos 2045T: +34 93 233 47 45F: +34 93 263 18 94pmartinez@resainternacional.comDHL Logistics (Switzerland) LtdTrade Fairs & EventsHeldaustrasse 66T: +41 81 755 13 35F: +41 81 755 14 13mathias.schatzmann@dhl.comGondrand AG (Switzerland)Messezentrum ZuerichT: +41 44 315 44 10F: +41 44 315 44 15daniel.bataller@gondrandlogistics.comInter ExpoLogistics LtdGeneva PalexpoT: +41 22 798 13 28F: +41 22 798 13 87manuel.mazzini@iel.chTHAILANDElite TransportationServices Ltd102, 3rd Floor SoiSukhumvit RoadT: +66 2 258 2991F: +66 2 258 5990siriporn@elitethai.comRogers Bangkok Co. Ltd90/1 Moo.4Bangchalong,BangpleeT: +66 2 752 6417-9F: +66 2 752 6420nuttacom@rogers-asia.com<strong>IELA</strong>}}REPORT6919
<strong>IELA</strong> ME<strong>MB</strong>ERS}<strong>IELA</strong> ME<strong>MB</strong>ERSTURKEyErtem InternationalTransport Co. Ltd.Baris Mh. Samsun Cd.Rea Is Mrk. IstanbulT: +90 212 852 00 60F: +90 212 852 00 61ersan@ertemgroup.comGruptrans InternationalTransport and TradeCo., Ltd.Kirim Cad.36-1Emek-Ankara 06510T: +90 312 215 43 44F: +90 312 215 50 90feyzan@gruptrans.comIda ExpoAtaturk Cad. yildizApt. No:10, D:6,T: +90 216 467 65 91F: +90 216 467 65 95tijen@idaexpo.comUNITED ARAB EMIRATESAgility Fairs & EventsDubai UAEP.O. Box 36683T: +971 4 813 1100F: +971 4 886 3878gJacob@agilitylogistics.comAirlink International U.A.E.P.O. Box 10466T: +971 4 883 8111F: +971 4 883 8122chrys@airlink.aeBridgewayP.O. Box 8109T: +971 4 886 1170F: +971 4 886 1077manoj@bridgewayshipping.commalik@bridgewayshipping.comDubai Express (L.L.C.) -FreightworksFreightworks BranchP.O. Box 5514T: +971 4 204 4460F: +971 4 204 4470irshad.khan@freightworks.comKanoo Exhibition ServicesAl Quoz Industrial AreaP.O. Box 290T: +971 4 347 60 26F: +971 4 347 60 31rfullarton@bicskanoo.comSalem Freight InternationalP.O Box 44256Suite 801, Al Saman TowerT: +971 2 6277 333F: +971 2 6262 669sfiuae@emirates.net.aeUNITED KINGDOMCEvA Showfreight - UKUnit 3a, National Exhibition CentreB40 1PJ, Great BritainT: +44 121 782 88 88F: +44 121 782 28 75phil.powell@cevalogistics.comEF-GSM LtdThe Old Stables House FarmRedhill WateringburyT: +44 162 281 68 88F: +44 162 281 74 85steve@ef-gsm.comEuropa ShowfreightTilton RoadBordesley GreenT: +44 121 766 80 00F: +44 121 773 49 20jbroom@europa-worldwide.co.ukEuropean International (Fairs) LtdUnits 6&10, Skitts Manor FarmEdenbridgeT: +44 173 286 03 30F: +44 173 286 03 31jim.callaghan@european-intl.comExhibition Freighting LtdThe Oasts, Ground Floor Mill CourtMill Street, East MallingT: +44 173 287 23 38F: +44 173 287 23 39neil@exhibitionfreighting.co.ukGBH Exhibition Forwarding Ltd10 Orgreave Drive, HandsworthT: +44 114 269 06 41F: +44 114 269 36 24michael@gbhforwarding.comSchenker LimitedFairs and Events ServicesSouthfields Business ParkT: +44 126 863 22 00F: +44 126 841 64 90derek.cassidy@dbschenker.comUSAAirways Freight Corporation3849 West Wedington DriveT: +1 479 442 6301 ext 100F: +1 479 442 6080bradw@airwaysfreight.comGlobeX Logistics Inc.3068 E. Sunset Road, Ste. 12, Las vegasT: +1 702 433 1059F: +1 702 433 2948twarren@globexlogistics.netROCK-IT CARGO Fairs & Exhibitions2025 E.Linden Avenue LindenT: +1 908 486 3939F: +1 516 706 7677billl@rockitcargo.comTransit Air Cargo, Inc.2204 E. 4th StreetSanta Ana, CA 92705T: +1 714 380 5500 x 810F: +1 714 571 0330gsyner@transitair.comTWI Global Exhibition Logistics4480 South Pecos RoadNevada 89121T: +1 702 691 9032F: +1 702 691 9045gkeh@twiglobal.comUniGroup Worldwide, Inc.One Worldwide DriveSt. Louis, MO 63026T: +1 732 308 0029F: +1 732 308 0094john_harrison@unigroupinc.com20<strong>IELA</strong>}}REPORT69
<strong>IELA</strong> ME<strong>MB</strong>ERS}<strong>IELA</strong> AFFILIATE ME<strong>MB</strong>ERSBRAZILFink Sao Paulo S/ASao Paulo, SPT: +55 11 3835 3399F: +55 11 3835 3366fairs-sp@fink.com.brGERMANyCretschmar MesseCargo GmbHLeipzigT: +49 34 1520 430 14F: +49 34 1520 430 10karsten.klitscher@cretschmar.deDHL Trade Fairs & Events GmbHFrankfurt / MainT: +49 69 9767 14112F: +49 69 9767 14130vincenzo.scrudato@dhl.comDHL Trade Fairs & Events GmbHHannoverT: +49 511 861 733katrin.witzke@dhl.comDHL Trade Fairs & Events GmbHLeipzigT: +49 341 678 7245F: +49 341 678 7241heike.eckardt@dhl.comSchenker Deutschland AGBerlinT: +49 30 3012 995 421F: +49 30 3012 995 429fairs.berlin@schenker.comSchenker Deutschland AGCologneT: +49 22 1981 31 88 10F: +49 22 1981 31 88 90fairs.koeln@dbschenker.comSchenker Deutschland AGDusseldorfT: +49 211 436 2810F: +49 211 454 2648fairs.duesseldorf@dbschenker.comSchenker Deutschland AGEssenT: +49 201 959 791-12F: +49 201 959 791-25fairs.essen@schenker.comSchenker Deutschland AGFrankfurt am MainT: +49 69 750 360F: +49 69 740 965uwe.seidel@dbschenker.comSchenker Deutschland AGHamburgT: +49 40 3554 7430F: +49 40 3418 45fairs.hamburg@dbschenker.comSchenker Deutschland AGHannoverT: +49 511 87005 20F: +49 511 87005 49fairs.hannover@schenker.comSchenker Deutschland AGMunichT: +49 89 9492 4300F: +49 89 9492 4339fairs.muenchen@schenker.comSchenker Deutschland AGNuernbergT: +49 911 81748-10F: +49 911 81748-25fairs.nuernberg@dbschenker.comSchenker Deutschland AGStuttgartT: +49 711 18560-3300F: +49 711 18560-3349fairs.stuttgart@schenker.comITALyExpotrans S.r.l.BolognaT: +39 051 864 466F: +39 051 864 823maria.mambelli@expotrans.itExpotrans S.r.l.MilanT: +39 023 666 9600F: +39 024 540 2024alessandra.dellavedova@expotrans.itSWITZERLANDGondrand LTDBaselT: +41 61 692 92 32F: +41 61 692 93 82m.chrobok@gondrand.chUNITED ARAB EMIRATESAirlink Abu Dhabi L.L.C.Abu DhabiT: +971 2 634 9597F: +971 2 639 1417jamil@airlinkauh.aeU S ATWI Group, Inc.Los AngelesT: +1 310 568 9300F: +1 310 338 0316dcamier@twiglobal.comTWI Group, Inc.New yorkT: +1 718 712 6300F: +1 718 712 6053rlibertelli@twiglobal.comTWI Group, Inc.San FranciscoT: +1 650 357 1302F: +1 650 357 7563mgiddens@twiglobal.com> Registered Office – <strong>IELA</strong>, Route François-Peyrot 30, 1218 Grand-Saconnex, Switzerland / info@iela.org}<strong>IELA</strong> ME<strong>MB</strong>ERSHIPTo assist the pro-active approach of the <strong>IELA</strong> Executive Management, you the <strong>IELA</strong> members are askedto recommend specialist event logistics providers that you know deliver a quality service. Email the contactdetails of any companies that you would be prepared to sponsor for <strong>IELA</strong> membership.Email your recommendations to > membership@iela.org<strong>IELA</strong>}}REPORT6921
WORKING GROUP NEWS}ME<strong>MB</strong>ERSHIP WORKING GROUP}}CHAIRMANShirish KulkarniCONTACT DETAILST. +91 11 23514040/45359921(direct)E. shirishk@orientm.comME<strong>MB</strong>ERSHIP WORKING GROUPDaniel BatallerGondrand AG, SwitzerlandHS BediP S Bedi & Co Pvt Ltd, IndiaFeras BensaoudBentraco Logistics, LibyaFeyzan ErelGruptrans, TurkeyMichael HunterGBH Forwarding, UKKay LoheCretschmar, GermanyLucien LawsonClamageran Foirexpo, FranceManuel MazziniInter ExpoLogistics Ltd, SwitzerlandAchim RauserAgility Fairs, GermanyMarkus SprecherTrans Impex, SwitzerlandGary SynerTransit Air Cargo, USASandi TrotterTWI Group, CanadaJames TsangUnitex Expo, ChinaHi Friends,I am sure first quarter of 2012 keptall of you very busy with so manyevents happening all over the World.Now we all are preparing to meetagain at 27th <strong>IELA</strong> Congress to be heldat Barcelona from June 24 to June 29th.As envisaged this is also involving non<strong>IELA</strong> members in the Partnering Eventand would throw opportunities to getnew members from areas where thereare no <strong>IELA</strong> members.During period from my last report inSeptember 2011, as per directionsfrom Executive Director, Mr. GarySyner, accepted to be vice Chairman ofMembership Working Group. I lookforward to his valuable support inpersuing the objectives of MembershipWorking Group. Mr Ron Kohler, Mr H S(vicky) Bedi and Mr James Tsang optedout of this Group.> No of enquiries received since lastreport: 32.> No of application packs sent: 48 (32new enquires since new secretariat +16 reminders from former secretariat).> No of applications received: 4.> No of applications sent to Membershipworking group for review: 4.> No of applications sent to BOM forapproval: 4 (La Rouxnelle + PelichetExpositions SA + JIM Project & Expo +Korea Interlink).> No of new members approved byBOM: 3 (La Rouxnelle + JIM Project &Expo + Korea Interlink).> No of rejections: 1 (PelichetExpositions SA).> No of new members: 3 (LaRouxnelle + JIM Project & Expo + KoreaInterlink).> No of members confirmationspending: none.There has been continued discussionsin the Group regarding recommendationsand views expressed by the members ofthe Group and response by BOM. With amember of BOM attached to eachWorking Group this issue seems to haveminimized as member of the BOMattached to the Group represents theviews of members of the Working Groupto BOM and feed back on the response ofBOM is also received. This is a positiveresult out of discussions at Seoul. I amsure this process will continue to bringmembers of the working group to BOMand in turn to <strong>IELA</strong> objectives.There are still concerns that thoughnew members are joining <strong>IELA</strong> we stillhave very little progress regarding gettingmembers from countries which are notrepresented at <strong>IELA</strong> as well as thosewhich are considered as White SpotCountries. Efforts on this front are beingmade by various members ofMembership Working Group and I wouldwelcome information regarding suchpotential applicants from countries inWhite Spot or the countries which anyone of you feel have potential exhibitionlogistic activities. We should discuss thisin detail at Barcelona.Looking forward to see you all atBarcelona and move forward with ourGoals at <strong>IELA</strong>. tShirish Kulkarni}TRAINING WORKING GROUP}}CHAIRMANErkki KoskiCONTACT DETAILST. +358 40 5469 555E. erkki.koski@SMLog.fiTRAINING WORKING GROUPDaniel BatallerGondrand AG, SwitzerlandJim KeltyAirways Freight Corporation, USAAchim LotzwickCretschmar Messecargo, GermanyMiguel MacaraRN Trans, PortugalChristoph RauchBTG Messe-Spedition, GermanyDear <strong>IELA</strong> members!Here’s some great news for allmember companies! The next edition ofthe <strong>IELA</strong> Winter Seminar 2013 will be heldon Wednesday, January 16th to Sunday,January 20th. The location will remain thesame at the Zürich Exhibition Centre.According to the feedback frommember companies, the major benefitsoffered by visiting the show for theirstaff and students were as follows:> An excellent networking opportunity> The possibility to carry out“benchmarking” with competitors andthe industry as a whole> To receive a unique training on thesubject of exhibition logistics> Focus on the actual work of freightforwarders and the competencies ofthe <strong>IELA</strong> e.g. marketing, on-siteoperations etc.> Take advantage of the professionalenvironment to enhance your teambuildingqualitiesThe <strong>IELA</strong> Winter Seminar is suitable forthe following target groups:> New employees (forwarders, onsitepersonnel, sales and marketing)> Experienced employees from new<strong>IELA</strong> member companies> All employees who seek moreknowledge for his/her daily tasksWe have experienced and specializedpersonnel working in the organizationalteam for this event. I am particularlypleased to have several attendees fromthe last seminar in the Training WorkingGroup. By applying this first-handknowledge in our work, we can createan even better event in 2013.Training is becoming ever increasinglyimportant for member companies intheir efforts to increase business andcreate efficient service processes. Ichallenge you all to work with us toachieve maximum results. Support theTraining Working Group in reaching thefollowing objectives:> the creation of new trainingseminars, focused on precise topicsadapted for more experiencedpersonnel as advanced training afterthe <strong>IELA</strong> Winter Seminar event> take the <strong>IELA</strong> Winter Seminar 2014to Asia.All your opinions, suggestions andgeneral comments are vital in our effortsto develop effective tools. After all, yourneeds are the basis for our work! I believethat we will be receiving a great deal offeedback from you before the <strong>IELA</strong>congress in Barcelona. Save the datesJanuary 16th-20th 2013 and forreservations contact us under thefollowing address: erkki.koski@smlog.fi tBest regardsErkki Koski22<strong>IELA</strong>}}REPORT69
WORKING GROUP}ORGANISERS WORKING GROUPThe Progress of Professionalism!}}CHAIRMANJohn HarrisonCONTACT DETAILST. +1 732 308 0020E. john_harrison@unigroupinc.comORGANISERS WORKING GROUPvicki BediP S Bedi & Co Pvt Ltd, IndiaFeras BensaoudBentraco Logistics, LibyaKevin CaiBaltrans, ChinaJim CallaghanEuropean International, UKJohn HarrisonUniGroup Worldwide, Inc, USALeann HarrisonUnigroup Worldwide, Inc UTS, USAGeorge JacobAgility Logistics, UAEBernd KeilAtege, GermanyRyan LohAgility Logistics, ChinaSandeep MithalTranslink Express, IndiaBob MooreAgility Fairs & Events. AustraliaJames Ng (BOM DesignateMember), Transit Air Cargo, SingaporeFlorence NgAgility Logistics, SingaporeSurjeet SinghR E Rogers, IndiaSimona SteppichBTG, GermanyNat WongAgility Logistics, SingaporeBinbin XuBaltrans, ChinaI welcome the opportunity in thiscolumn to join with all of my fellow<strong>IELA</strong> colleagues, once again, asChairman of the Organiser and venueWorking Group. It’s been a while. Evenso, “standing back” from the Groupover the past years has provided timeto reflect and provide perspective onthe activity and purpose of the Group.I suppose most of you are familiarwith the ‘Mission is Recognition’theme coined to act as a motto for theGroup. yes, I believe the task of thisGroup is to propagate the <strong>IELA</strong> ‘Brand’to the International Exhibition/EventsIndustry; a Brand 27 years in themaking. We are a Brand whichrepresents, to this particular BusinessCommunity, an Association ofInternational Exhibition Logisticsexperts of the highest order.It goes without saying that ourservices are an integral component ofany successful Trade Fair or Event. Buttoo often, because it’s so obvious andtaken for granted, it’s not said. Weshould say it.So, one way to “say it”, I wouldsuggest is that an ultimate goal forthis group is to establish a reciprocalweb link with every meaningfulIndustry Association, GovernmentalBody pertinent to our Industry. That’sthe first part of the equation.The second part is <strong>IELA</strong> MemberBenefits produced by the Group’sactivity. This issue has arisen as aquestion from time to time. I suggestthe answer is simple: each and every<strong>IELA</strong> member has to take advantage ofthe <strong>IELA</strong> ‘identity’ the Group is helpingto establish through its efforts. TheGroup will help ‘open the door’; it’s upto the ingenuity and professionalismof each member to take advantage ofthe introduction.If <strong>IELA</strong> members didn’t have thisprofessional expertise, they would notbe <strong>IELA</strong> members.To provide a reference point and amodel for Industry inclusion in each ofour markets, I cite my recent activitywith the new series of ExhibitionSummit Meetings in the US.These are the types of IndustryBodies that <strong>IELA</strong> is in concert withhere in the US:> American Business Media> Center for Exhibition IndustryResearch> Corporate Event MarketingAssociation> The Exhibitor AppointedContractor Association> Exhibit Designers &ProducersAssociation> Exhibition Services &Contractors Association> Healthcare Convention &Exhibitors Association> International Association ofExhibitions and Events> The International Associationof venue Managers> The International Center forExhibitor and Event marketing> The International Union ofPainters and Allied trades> Major American Trade ShowOrganisers> National Association ofConsumer Shows> Professional ConventionManagement Association> Society of Independent ShowOrganisers> Trade Show Exhibitors Association> United Brotherhood ofCarpenters and Joiners of AmericaThe list does not include pertinent USGovernmental agencies whichcompose another entire category forpotential business.I would suggest that we can use thislist to provide a model to ascertain ifthere are comparable Associations ineach of our countries and “seek toconnect”.Many in <strong>IELA</strong> might ask, “what doesall this contact in the US have to dowith me in my country?” Well, as Iexplained to all of these Associationrepresentatives, 96% of <strong>IELA</strong>membership is OUTSIDE the US. (Thissame statistic can be said for most <strong>IELA</strong>members in their countries.) Most ofour membership will be probably beconcerned about shipping their clientsinto the US. For that reason, <strong>IELA</strong> clientsrepresent business to theseAssociations. <strong>IELA</strong> clients “buy space”in US Shows. These Associations aredoing everything they can to advocatefor easing of travel and visa restrictionsso they can increase their overseasmarket share for their Shows.I also explained to them that ouroverseas <strong>IELA</strong> membership can act as aresource for them in their particularcountries for, in many cases, more thansimply exhibition logistics i.e. standbuilders,auxiliary services etc.<strong>IELA</strong> Recognition has beenestablished to the degree that <strong>IELA</strong> wasinvited to participate in theseExhibition in Summit Meetings to standon equal terms with these majorAssociations and recognized as animportant, integral component of theInternational Exhibition Industry.If asked why an Association should“hyper-link” with <strong>IELA</strong>, my answer is:To PROMOTE THE PROGRESS OFPROFESSIONALISM IN OUR INDUSTRy.It’s difficult for an Association tologically deny that.More on the specific goals andactivities of the Industry SummitMeetings later. See you soon! tJohn Harrison<strong>IELA</strong>}}REPORT6923
WORKING GROUP NEWS}STANDARDS WORKING GROUP}}CHAIRSabine SchlosserCONTACT DETAILST. +61 2 9333 0312E. sabine.schlosser@dbschenker.com}}vICE CHAIRMariane EwbankSTANDARDS WORKING GROUPAbla DarwishNazha & Darwish, SyriaBas OversierA.J. van Deudekom B.v., The NetherlandsChristoph RauchBTG Messe-Spedition GmbH, GermanyClaudia AlmeidaWaiver Logística Brasil Ltda, BrazilFarook Al ZeerSalem Freight International, UAEGeorges HarbBCC Logistics, LebanonJihad KhouryAirlink International, U.A.EManuel MazziniIEL Inter ExpoLogistics Ltd, SwitzerlandMichael BeckersAirways Freight Corp, USASamer DarwishNazha & Darwish, SyriaTijen OzerIda Expo, TurkeyZiad HarbBCC Qatar, QatarIt’s that time of the year againWell, firstly it seems like the year hasonly just started, and when you turnaround, it’s April already.Just like that, in a blink of an eye. Well,well, where did that time go again?Anyhow, whilst we are all playingbusy bees, we still somehow managedto get to the Standards Surveys, and it’sgreat to see that we do haveconsistency on certain levels.First of all, let us give you theoverview by comparing the last 3 years– so here the number of responsesreceived for 2009, 2010 and 2011.Site AgentsExport Agents2011 668 6542010 594 7352009 516 644As you can see, the number of surveysfor “Site Agents” had quite a dramaticspike – great news indeed! Unfortunatelynot the same can be said for the “ExportAgents”, here the numbers went down(yet not as far down as in 2009).Nevertheless, overall this shows apositive participation – which we hopewill even increase more next timearound, with our new surprise for you instore (stay tuned… and check out theend of this article).Before we get to that topic though, havea look at the ratings as such. Here we go:The single figures as well as theaverage figures don’t show much of adifference to the figures from theprevious years.For “Site Agents”, the average resultin 2010 was set at <strong>5.2</strong>61, now in 2011we see <strong>5.2</strong>2. Quite similar.Same for the “Export Agents”, withan average of 5.187 in 2010 comparedto 5.11 in 2011.It is good to see the consistency,which shows that we truly can beproud of the quality each of ourmembers stands for.And “quality” is one of the hot topicsthat our Working Group has beendiscussing over the last few months.We had some very good input,looking at the options of takingknowledge out of the processes andprocedures of other entities, such asISO, FIDI, FAIM and more, for example.Driving “Quality” within <strong>IELA</strong> must be akey focus for us, and the way we goabout it is crucial for its success.The outcome must be a benefit forall members, and the process cannotbe a burden. We need to look at allpro’s and con’s of the various processesto establish what’s the most useful,effective and sensible way ofemphasising “Quality @ <strong>IELA</strong>”.In all our discussions, we havereached one major milestone – we didmanage to agree on some revisedquestions for the Standards Surveys.The overhaul was a long timecoming and truly necessary, weneeded something that could reflectmore of our day-to-day business,something more user friendly.There is more background to that, forexample connecting the new set ofquestions for the Surveys to the newStandards of Performance…so as youcan see, quite a bit to discuss inBarcelona.Last but not least, as “OutgoingChair” of the Standards Group, I wouldlike to thank every single member –past and present – for their great inputand dedication. Without your effortsand dedication we would not haveachieved all of what we did in the last4 years, and I thoroughly enjoyedbeing part of such a great team.THANK yOU!A big thumbs up for Mariane, who –as the vice Chair within our Group – hasalready shown great dedication todrive the ideas from the StandardsGroup even further.I know for sure that Mariane is theperfect choice to be the future Chair ofthe Standards Group, and I do want towish her personally all the best for therole. Passing on the “reigns” inBarcelona will be easy, knowing thatMariane will lead the team in future. tAll the best!Sabine Schlosser}}2011 SURvEy RESULTSSITE Agents 20111 Were you satisfied with the confirmation of shipment arrival 5.0292 Were you Satisfied with removal, storage and return of empty cases? 5.1943 Quality of site agents Shipping Instructions & Deadlines? 5.3934 Accuracy / ease of use of tariff/quotations? <strong>5.2</strong>195 Was freight delivered on-time as requested? 5.3946 Were you satisfied with the efficiency and accuracy of the final billing? 5.1237 In general the level of service I received from On-site agent was:? <strong>5.2</strong>028 Quality and efficiency of on-site labour? 5.191Average <strong>5.2</strong>2EXPORT Agents 20111 Were you satisfied with the Export Agents on-site instructions? 5.0992 Were you satisfied with the export agents pre-advice instructions? 5.1423 Was the site representative (if applicable) knowledgeable and efficient? 5.3244 What was the quality of the disposal instructions? 5.035 Did the export agent settle your final billing on time and to your satisfaction? 4.9386 In general the standard of service I received from the export agent was 5.12Average 5.1124<strong>IELA</strong>}}REPORT69
WORKING GROUP}CUSTOMS WORKING GROUP}}CHAIRMANMichael HunterCONTACT DETAILST. +44 114 269 0641E. michael@gbhforwarding.com}}vICE CHAIRJohn Harrison,UniGroup Inc, USACUSTOMS WORKING GROUPLaura AnchavaBTG, ArgentinaRachid BensaberClamageran, Foirexpo, FranceJatin BharadwajPS Bedi, IndiaSudhir DhavanR.E. Rogers, IndiaSameh GuirguisSamehco, EgyptPriscilla LeongAgility Fairs & Events, SingaporeGöran MagnussonOn-site, SwedenSergei MintsEWT, RussiaTijen OzerIda Expo, TurkeyJorge ReinaResa Internacional, SpainChristian RoigkFreightworks, DubaiJean-Marc SalmonZiegler Group, BelgiumMathias SchatzmannDHL, SwitzerlandSabine SchlosserSchenker, AustraliaHeimo SchwarzbauerSchenker, AustriaHiroyuki SengokuBlueline Co. Ltd, JapanRenata vinhasTransportes Fink Ltda., BrazilTankie yI<strong>MB</strong>altrans Shanghai, China"value Added Tax (vAT) is paid forby citizens, collected by businessesand accounts for over 20% of nationalrevenues. It therefore has a significantimpact on every single EU citizen.However, it is now 40 years since theEU vAT system was first set up, andthe regime no longer fits with ourservice-driven, technology-basedeconomy. The time has come for anambitious vAT reform." said AlgirdasŠemeta, Commissioner for Taxation,Customs, Anti-fraud and Audit.In Europe, the desire to updateoutdated regulations appears to behigh on the agenda. In a EuropeanCommission Press release dated 6December 2011, it was stated thatone of the overriding objectives of theEuropean Commission is that the vATsystem must be more workable forbusinesses.A more workable system meansgreater integration, as far asexhibition forwarders are concerned,between member states. Shipmentsarrive from all corners of the world forexhibitions throughout the communityand many of those shipments areintended for sale, especially in thecase of capital equipment. The currentsystems and procedures to transferbetween member states is inefficientand complicated. While some of ourmembers (Site Agents) receiverevenue from Bond fees and Transitsecurity fees, some of us (ExportAgents) would like a more simple wayof transferring sold goods direct fromthe venue rather than having totransfer under T1 status.Unfortunately, the deadline for theproposed simplification of EU customsprocedures has been postponed fromthe planned implementation date ofJune 2013. The Modernised CustomsCode has now been re-titled the“Union Customs Code” and the earliestexpected date for implementation willnow be the end of 2017, though aworst case scenario has beenestimated as late as 2033.<strong>IELA</strong>, by way of the CustomsWorking Group, is looking at ways toactively engage with policy makersand contribute towards changes thatmay benefit our members.The World Customs Organization(WCO) is celebrating it 60thanniversary and has designated 2012as the “year of Connectivity”. The WCOis the same as any other internationalcommunity, much like ourselves,trying to find ways to progress andimprove on the systems that are inalready in place. We live in a world ofinstant access to information viaglobal communication and it is a littlefrustrating that we all work in our ownparticular ways, without any commonintegration of systems.However, as Mikuriya San quiterightly states in his recent report tothe WCO “ “As a community, it isimperative that we continue to furtherand enhance….instruments, tools,activities and partnerships in order tostrengthen connectivity……”.It is incumbent on us all to try andfind ways to share and exchangeinformation that is relevant to theway we operate and to consistentlyimprove our overall efficiency withthe ultimate goal of providing anever-greater level of service to thepeople, companies and organizationsthat rely upon our services. As aworking group, we are looking atways of enhancing the CustomsManual and look to the wholemembership to contribute inachieving this goal. tSee you all in Barcelona!Michael Hunter<strong>IELA</strong>}}REPORT6925
WORKING GROUP}PR & MARKETING WORKING GROUP}}CHAIRMANKay LoheCONTACT DETAILST. +49 211 45 467 12E. kay.lohe@cretschmar.de}}vICE CHAIRDaniela RomaniwPR & MARKETING WORKING GROUPHS BediPS Bedi Group, IndiaEvelyne DuvalGroup ESI, FranceJohn HarrisonUniGroup Worldwide, USABill LangworthyROCK–IT CARGO, USADaniela RomaniwAgility Fairs & Events, AustraliaBen WangThrough Transport Ltd, TaiwanThe last half year’s activities in thePR & Marketing CommiteeI actually refused the first request tobecome Chairman of the <strong>IELA</strong> PRWorking Group! It was very soon afterhowever that I realized that this joboffers an interesting opportunity. I amdedicated now to reviving the PRWorking Group in its comeback (it wasMaria Lorenz of BTG who originallyfounded the PR working group).Faced with the challenge of findingmembers for the group, although the<strong>IELA</strong> congress had already taken placeand the report had been publicised, Ibegan the campaign by contacting longstanding<strong>IELA</strong> friends and succeeded inrecruiting the team of 6 colleagues :Ben Wang, vicki Bedi, John Harrisson,Bill Langworthy, Evelyne Duval andDaniela Romaniw.So we started the project: to behonest, we had not as yet identifiedthe major tasks of our job in theWorking Group so we spent the firstmonths analyzing the <strong>IELA</strong> homepagein order to establish ways in which touse this medium of promotion to itsfull. We were pleased to find lots ofinteresting facts to help us and a greatdeal of potential.The full restructuring of the homepagewill obviously take a while to complete.We are currently not in the position topresent the new homepage but we arevery interested to hear your comments,opinions and wishes for the future <strong>IELA</strong>website. Please feel free to contact mewith your suggestions on the <strong>IELA</strong>presentation on the worldwide web atkay.lohe@cretschmar.deThe main purpose of the PR- andMarketing committee is to efficientlyand effectively publicise <strong>IELA</strong> all overthe world! This means that we arelooking for sound and interestinginformation, news and facts for the<strong>IELA</strong> report, its newsletter and otherrelated publications. If you think thatyou have a newsworthy event to talkabout, an interesting experience toshare with us or simply importantinformation you want to publicise fromthe exhibition world (organiser,exhibitor, standbuilder, forwarder,etc.), lease do not hesitate to contactour committee. We appreciate yourinput!In addition to the daily activities ofthe Working Group, we would like todraw your attention to the fact that wework very closely with other workgroups and projects:> if the Organiser’s Committee wantsto get in touch with organisers, theirfirst contact is with us in order toinform them on or provide themwith the available tools to do so (e.g.a publicity film is in the planning, theconcept for a brochure is in theprocess of being developed etc.).> If the Standards Committee plansto improve the quality standards andpresent these as <strong>IELA</strong> strong points,we as the PR Working Group willensure the publication of thisinformation in variety of medium.> last but not least, if the CustomsCommittee would like to publish thecustoms rules in each country, myfriend Michael can seek our adviceon how to do this in a structuredway.We invite all members of <strong>IELA</strong> tocontact us if you have a forthcomingproject and seek advice and support.Our door is open to you all!We will be dealing with a lot of newactivities in the coming months. As wehave only just started up our group, wewelcome new active members as“staff” for the future. Contact us if youare interested.Let´s start in Barcelona: join ourgroup and let us present <strong>IELA</strong> togetherto the world. tKay Lohe26<strong>IELA</strong>}}REPORT69
WELCOME NEW ME<strong>MB</strong>ERSNEW ME<strong>MB</strong>ERSWe are pleased to welcome the followingnew members:}} LA ROUXNELLE LOGISTICSAND CONSULTINGCONTACT DETAILSMr. Leon Roux381 Nevada Crescent,Pretoria, South AfricaT. +27 12 991 7580F. +27 12 991 7899E. leon@larouxnelle.co.zaW. www.larouxnelle.co.zaLA Rouxnelle Logistics andConsultingIn the deadline driven world ofevents, it is crucial to have a competentand reliable logistics team in place. Theconference and exhibition industry is acase in point, where managing thelogistical requirements of a multitude ofstakeholders across a broad spectrum oflocations and doing it all to strictdeadlines, is no small task. LA RouxnelleLogistics and Consulting is a logisticsservice provider that has become anestablished leader in the conferenceand exhibition industry. It specialises inthe niche field of exhibition freightforwarding and on-site contracting,which requires a more meticulous skillsetand a higher level of accountabilitythan traditional commercial freightforwarding. This privately-owned SouthAfrican-based company has a wealth ofexperience both locally and abroad. Asa local company it understands thecontinent to a far greater degree and iswell-acquainted with and used todealing with local customs and complexlogistical matters within South Africaand many other African countries.LA Rouxnelle Logistics and Consultinghas securely established itself in thesoccer industry as the official clearingand handling agent for the Soccerexshows in South Africa in 2007, 2008and 2009 . The company furtherconfirmed its importance to Soccerex,one of the world’s largest soccerexhibition companies, when it waschosen to assist the organisers in theappointment of a logistics agent forthe 2010 Soccerex conference inSingapore.LA Rouxnelle Logistics and Consultingwas thus a natural choice for the JapanBroadcasting Corporation (NHK) when itcame to appointing a local company tohandle all its cargo logistics for the FIFAWorld Cup in South Africa in 2010.As the sole official clearing andforwarding on-site agent for the 123rdIOC (International Olympic Committee)Session hosted by South Africa in July2011, La Rouxnelle Logistics andConsulting again proved that a hands onapproach accompanied with personalattention to shipments is essential forrendering a high standard of service.For the COP 17 UN Climate ChangeConference 2011 LA Rouxnelle Logisticsand Consulting handled freight on-sitefor Japan, Germany and the UnitedStates for their side events as well asall logistics regarding the eRufRoadster electric sports car and theeChopper electric motorcycle whichwas showcased by Siemens one of themain attractions of the event.More recently, LA Rouxnelle Logisticsand Consulting has been appointed asthe official Customs Clearing, Forwardingand On-site Handling Agent for the 13thFIPF International Conference and TradeShow which will be held in Durban SouthAfrica during July 2012. (InternationalFederation of Teachers of French)LA Rouxnelle Logistics and Consultingwas established in its current guise byLeon Roux in 2005, but Roux’s top-levellogistics experience extends as far backas 1985. The first nine years of his careerwere spent in the military industry,dealing with all forms of military imports,exports and special events. Rouxsubsequently identified a gap in themarket for a specialist exhibition freightforwarding provider and started his owncompany in 1994. He has, for example,arranged chartered flights to transport theRooivalk helicopter, G6 cannon and Orexhelicopters to overseas shows and holdsa Conventional Arms Development,Manufacturing and Services permit.After more than a quarter of adecade in the logistics industry, Rouxnow operates within a broad networkof trusted international affiliate agentsand has established himself as one ofthe most reliable operators in anindustry that hinges on reliability.LA Rouxnelle Logistics and Consultingis also a member of EXSA, Exhibition &Event Association of Southern Africa. t}} KOREA INTERLINK INC.(KOINIK)CONTACT DETAILSMr. K.R Min, Mr. Justin Oh#1110 Miwon Bldg. yoidoDong, youngdeungpo Gu,Seoul, KoreaT. +82 2 786 5251F. +82 2 761 3609E. kr_min@kiisel.co.krjustin_oh@kiisel.co.krW. www.kiisel.co.krKorea Interlink, Inc (KOINIK)Korea Interlink Inc. (KOINK), as theinternational freight forwarder inSouth Korea, has grown under “bestand professional service” for all kindcomplex transportation since 1994.We are serving your valuablecargoes by our best efforts with fullspeed, safety and accuracy also weare providing total logistic services, inboth air and ocean forwarding,customs clearance, exhibition set-up,packing and unpacking, isothermalisohumiditycontrol warehousing andinland transportation through ourlocal and worldwide networks.We can guarantee that KOINK canbe the most reliable and most sincerepartner of your worldwide networkand continue to cooperate with youin your various overseas businesses.Reason to be a your first choice> Personalized service, cost efficiencyand a comprehensive range ofservices.> Knowledge of local exhibitioncenters in Korea.> Passionate staff who understand theneed for extraordinary care.> Precision timing and close attentionto every detail.> Professional handling in exhibitionindustry since 2000.> Specialized service for corporateexhibition events.Our MissionWe are committed to build trustedcustomers relationship thought qualityassurance in our personalized andcustomized service with maximumsatisfaction. t<strong>IELA</strong>}}REPORT6927
NEW ME<strong>MB</strong>ERS WELCOMENEW ME<strong>MB</strong>ERSWe are pleased to welcome the followingnew members:}} JIM PROJECT & EXPOLOGISTICSCONTACT DETAILSMr. Daniel Mithran(M)Sdn.BhdWisma JIM,No.23Selangor, MalaysiaT. +603 7846 1811F. +603 7846 1944E. daniel@jim.com.myW. www.jim.com.myJIM ProJect & Expo Logistics,MalaysiaJIM Project & Expo Logistics Malaysia,is a specialist Event Logistics andsite-handling contractor.JIM is actively involved in theDomestic and International ExhibitionIndustry and has successfully handledexhibits, standfitting and props forover 2000 organizations in the lastDecade.JIM attained the ISO 9001-2008 andOSHAS 18001 certification a fewyears back, is registered to work at allvenues in Malaysia, maintainsCustoms Brokerage licences at thePort and Airport, operates it’s ownclimate controlled warehouse andprovides temporary import bonds as aconvenience to promoters, organisersand exhibitors.JIM is totally committed towardsthis Industry and in the last 21 yearshas grown from strength to strengthin improving professionalism inhandling all aspects of exhibitionfreight handling. Towards this JIMhas invested in state of the artequipment that covers lifting andmoving gear up to 600 tons inweight, container handling /transporting side loader, trucks withcranes, air-ride / climate controltrucks, forklifts of various sizes anddrive trains (gas, diesel, petrol &electric). JIM has also invested incustom building various on-sitetransport dollies and equipment toenhance the return deliveries at theclose of an exhibition. The selfsufficiencydeveloped, ensures thatJIM is able to service the Industry 24hours a day, 365 days a yearwithout much dependence on subcontractors.Having recently been admitted into<strong>IELA</strong>, JIM brings with it a wealth ofexperience, dedicated staff andinnovative solutions to value add tothis Organization. t28<strong>IELA</strong>}}REPORT69
NEWS & MOVESTHE <strong>IELA</strong> BOARDOF MANAGEMENTBoard FunctionsCHAIRMANRobert Mooreremoore@agilitylogistics.comvICE CHAIRMANChristoph Rauchchristoph.rauch@btg.deTREASURERChristoph Rauchchristoph.rauch@btg.deME<strong>MB</strong>ERSFeyzan Erelfeyzan@gruptrans.comH S Bedihsbedi@psbedi.comJames NGjames.ng@tacs.com.sgAchim Lotzwickachim.lotzwick@cretschmar.deEXECUTIvE DIRECTORAlan Hunteralan@gbhforwarding.comSECRETARIATElizabeth Niehauselizabeth@iela.orgHONORARy ME<strong>MB</strong>ERSMr. Stephen J. BARRyMr. Ron BERRyMr. Hans BRAUCHLIMr. Karl BUEHLERMr. Thierry DEMEUREMr. Dieter FRAEULINMr Greg KEHMr. Jean-Paul MOSERMr. Ravinder SETHI}}Future <strong>IELA</strong> Events27th <strong>IELA</strong> CONGRESS & GENERAL ASSE<strong>MB</strong>LYJune 24th- 27th in BarcelonaThe annual <strong>IELA</strong> Congress is one of the biggest gathering of exhibition and eventlogistics specialists. For more information please contact elizabeth@iela.org t}}Future <strong>IELA</strong> Events1st <strong>IELA</strong> PARTNERING EVENTJune 27th – 29th in BarcelonaThis event will be indeed a great opportunity to develop your business.For more information please contact elizabeth@iela.org t}}Future <strong>IELA</strong> EventsWINTER SEMINAR 2013January 16th – 20th in ZurichThe Winter Seminar will return to Zurich. Erkki Koski and Daniel Bataller are alreadyvery busy preparing the event. For more information please contacterkki.koshi@smlog.fi or daniel.bataller@gondrand-logistics.com t}}Members ResignationSociété des Entrepôts vevey SA, vevey - SwitzerlandSunjin Shipping & Air Cargo Co., Ltd., Seoul - KoreaTrasnatur SA, El Prat de Llobregat, Madrid, valencia - Spain t}}Members MovesUnder this heading, we publish internal news from our members such asappointment, change of telephone or telefax numbers, new e-mail addressesand change of contact details. Please note that the <strong>IELA</strong> Secretariat has includedall recent changes in contact details in the new <strong>IELA</strong> membership list availableon www.iela.org tADVERTISE HERETo advertise in this magazineplease contact Elizabeth NiehausOn elizabeth@iela.org<strong>IELA</strong> currently has 121 members in 47 countries worldwide.Please note that the <strong>IELA</strong> Secretariat has included all recent changes in contactdetails in the new <strong>IELA</strong> membership list available on www.iela.orgEmail adminiela@iela.org with all amendments to your company details.}} NEXT <strong>IELA</strong> REPORT Summer 2012 (No 70) – Email your articles to elizabeth@iela.org<strong>IELA</strong>}}REPORT6929
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