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IELA-REPORT 66 WINTER 2010I N T E R N A T I O N A L E X H I B I T I O N L O G I S T I C S A S S O C I A T E SCUSTOMSREPORTU.A.EMEMBERSHIPLISTINGINCLUDING AFFILIATES2011 WINTER SEMINARBACK TO ZURICHWEDNESDAY 12 – SUNDAY 16 JANUARY 2011PLUS MEMBERS NEWS REPORTS IELA NEWS WORKING GROUP NEWS

CONTENTSIELA-REPORT 66 WINTER 2010I N T E R N A T I O N A L E X H I B I T I O N L O G I S T I C S A S S O C I A T E SCHAIRMAN’S CORNERCUSTOMSREPORTU.A.EMEMBERSHIPLISTINGINCLUDING AFFILIATES2011 WINTER SEMINARBACK TO ZURICHWEDNESDAY 12 – SUNDAY 16 JANUARY 2011PLUS MEMBERS NEWS REPORTS IELA NEWS WORKING GROUP NEWSIN THIS ISSUE...CHAIRMAN’S CORNER 2IELA NEWS 3WINTER SEMINAR 4CUSTOMS FILE UAE 5CUSTOMS NEWS 6CONGRESS 8SENIOR CLUB 10MEMBERS’ LISTWORKING GROUP REPORTSPULL OUTMEMBERSHIP 11ORGANISERS 11STANDARDS 12CUSTOMS 13MEMBERS NEWS & MOVES 14EDITOR:Anna Guichard – anna@iela.orgADVERTISING:Anna Guichard – anna@iela.orgDESIGN:ICD, West Sussex – info@icd.gb.com© Copyright IELA 2010All rights reservedNo part of IELA World may be reproduced, stored in retrievalsystems, or transmitted in any other form, or by any other means,electronic, mechanical, photographic, recording or otherwisewithout the prior written permission of the publisher. The contentsof IELA World are subject to reproduction in information storageand retrieval systems.It’s hard to believe that we are already three monthpast our Congress in Paris. The Summer breakgave way to a busy exhibition season with businessimproving everywhere.It’s hard to believe that we are already threemonth past our Congress in Paris. TheSummer break gave way to a busy exhibitionseason with business improving everywhere.At this time of the year many of you aretasked to draw up budgets and to plan theexhibition year 2011. To determine theresources you will need to meet thechallenges in the near future, it will beimportant to understand trends anddevelopments in the exhibition industry in theshort and long term. A possible source ofinformation is fortune-telling, though may Isuggest a more business focused strategy.The “Global Exhibition Barometer” isavailable at www.ufi.org and is acomprehensive report that provides insightinformation on the impact of the economiccrisis on our industry. The UFI opinion pollwas answered by 175 companies from 50countries.The same positive outlook that UFIMembers expressed is what I get when I lookback at the Congress and the results thatwere produced for IELA. A lot of work hadgone into the preparation of the GeneralAssembly and subsequently all issues on theagenda were dealt with efficiently. As usual,the Congress provided plenty of networkingopportunities which could be seized byconducting informal and casual meetings, orin a structured format during the one-on-onemeetings. There was serious and determinedparticipation in the breakout sessions and thiselement of our Congress is proving more andmore successful. My special thanks go to BobMoore and Anna Guichard, as well as to ourlocal hosts, Clamageran Foirexpo and E.S.I.Expo Services International, to create fourmemorable days for us in Paris. Nothing inthis world is perfect – and the feedbackquestionnaire answered by the participants inthe Congress is of great help to point out theareas where IELA Membership suggestschanges or improvements.IELA Members are the most sophisticatedproviders of exhibition freight logistics in theworld. It’s a natural conclusion, that theleaders of IELA Member Companies are themost skilful, experienced and qualifiedexhibition logistic experts around. Thisbecame clear to me, again in Paris, when IACHIM LOTZWICKT. 00 49 211 740 1270E. achim.lotzwick@cretschmar.delistened to the contributions that were madeduring the various discussions that tookplace. IELA needs this talent and leadershipto be made available to the Association.Many of you joined one of the WorkingGroups, and you are very active in taking partin the work during the year and at thesessions during our Congress. At this time Iwould like to encourage anybody who is notyet a member of a Working Group to join andto take part in the group’s activities. It is avery important process for IELA, that fromthe Working Groups we have individualsemerging as Working Group Vice Chairpersonor as Working Group Chairperson. Eventually,these leaders should become acknowledgedby membership as future Members of theBoard of Management. The future of ourassociation depends on volunteer work ofmembers that assume responsibility and whowill proceed to be future leaders of theAssociation. Every new Chairperson, everynew Member of the Board of Management,will influence the activities of IELA. They willplay an important role in decision making, andcan introduce her or his ideas, and beliefs,into the Association, and can truly play a partin shaping our industry. If you got animpression that I would like you to become anactive member in IELA, one way or another,then I made myself understood.2IELA REPORT 66

WWW.IELA.ORGIELA NEWSVery soon the IELA Nominating Panel will invite youto submit proposals for potential Board Members.You will be given ample time for your contemplationsand please take your time to exercise your right toconsider candidates of your choice. You may want tospeak to the individual you are suggesting, and youand that person may find that there are questions inregard to a position on the Board of Management – ifthis happens, please talk to any past or present BoardMember and they all will be happy to provide any kindof information that is desired. It then only requires asimple message to be sent to the Nominating Panelwith the name of the person you are proposing. Thisperson will be asked by Nominating Panel if she or heis prepared to stand as candidate and if in agreement,the process is completed and the candidacy isestablished. A very simple process, open to allmembers, and very transparent.The different Working Groups have already done agreat deal of work after Paris, and you will be able toread the individual Chairperson’s reports in this IELAreport. I would like to draw your particular attentionto the activities of the Training Working Group whichwill deliver the IELA Winter Seminar. You all havereceived the invitation letter to register your staff forthis important event. There is no need to repeat allthat has been said about this IELA Project – it’s a lotabout networking, it’s a lot about education, and it’s alot about making your business fit for the future – byintroducing your staff to the world of the mostsophisticated providers of exhibition freight logisticsin the world. You don’t want to miss this opportunity.If you feel signing up an employee from yourcompany will yield no benefit to you, please let theSecretariat know – past students and employers feltthey got a lot out of the Winter Seminar andOrganizing Team would like to find out why youbelieve this is not true for you !For my part, I wish you all a successful businessperiod during the closing month of the year andlooking forward meeting your staff in Zurich inJanuary,Achim Lotzwick2009 AWARDS…Following IELA ExportAgent winner Van derHelm-HudigRotterdam BV andSite Agent SchenkerLtd. Fairs &Exhibitions (UK) forthe 2009 Surveys, therunners up are:SCHENKER AUSTRALIA PTY LTDWINS HIGHLY COMMENDED AWARDFOR BEST GREEN INITIATIVE 2010The Logistics Mercury Awardsprogram was set-up by Logistics &Materials Handling magazine in 2006to recognise and reward excellence insupply chain, logistics, and transportmanagement operations.This year, Schenker Australia Pty Ltdreceived the “highly commendedaward” for best green initiative basedon a number of projects they hadrealised in not only in Australia butalso worldwide.The company built its first greenTerminal in Australia in 2009 which isregistered for a Green Star - OfficeInteriors V1.1 rating and aiming for a4-star Green Star rating by the GreenBuilding Council of Australia.The facility has a strongenvironmental focus based on theusage of solar energy for waterheating and rainwater for irrigation aswell as fire protection. Electric forkliftswill further reduce carbon dioxideemissions and the implementation of astate-of-the-art waste managementsystem shall minimize general wasteby 60 percent. DB Schenker provesthat environmental and economicinitiatives go hand in hand.Another important factor inreducing CO-2 emissions is theExport AgentEF-GSM UKExpotrans srl MilanSite AgentSchenker DeutschlandHannoverAgility Fairs & EventsLogistics Pte SingaporeJoe Whittle, National Manager, BusinessDevelopment and Solutions Logistics and CarolaJonas, Marketing & Communications Manager AU/NZoptimisation of intermodal transportsolutions in the supply chain. Wherepossible DB Schenker utilizes railfreight instead of road transport toand the product DBSCHENKERskybridge which cleverlycombines air and ocean freight onroutes from Europe and the USA toAustralia can also reduce CO-2emissions compared to pure airfreight.If you would like to know moreabout environmentally sound logisticssolutions, please contact the teams atSchenker Australia Pty Ltd or visitwww.dbschenker.com.au/environmentwww.dbecoprogram.comESCA, IAEE AND SISO ESTABLISHUNIFIED FRONTIn an unprecedented joining of forces, three leading industry associationsteamed up to protest the July 2009 announcement made by Team San Jose(TSJ), a non-profit management corporation operating the San Jose ConventionCenter, that stated it was taking all convention center labor in-house as anexclusive facility beginning in August 1, 2009”.IELA REPORT 663

WINTER SEMINAR2011 WINTER SEMINAREXHIBITION FREIGHT LOGISTICS IN ITSVARIOUS ASPECTSWEDNESDAY 12 TO SUNDAY 16 JANUARY ZURICH FAIRGROUNDThe WINTER SEMINAR returns to its popularvenue in Zurich, Switzerland January 12 to 16,2011. Attendance is limited to 30 students inorder to maximize the learning potential andnetworking opportunities for the attendees.Registration is now open and applications arerolling in at a fast pace. For full detail, pleasecontact the IELA Secretariat office,info@iela.org.The WINTER SEMINAR is only available toIELA member companies and their operationsstaff. It is an exclusive program dedicated tothe complex issues and procedures in ourlogistics and exhibition-handling sector of theindustry. The classroom atmosphere will befriendly and fun, yet the program content isintense and requires the student‘s closeattention from morning to evening. Thelecturers, all volunteers from IELA membercompanies or industry professionals, all makeaudience participation a key element of theirpresentations. All topics are presented as aunique learning experience with plenty of timefor audience interaction and question-andanswerperiods. Guest speakers will alsoprovide an interesting look at various segmentsof the international exhibition marketplace.The WINTER SEMINAR begins with anopening reception to allow students andpresenters alike time to get to know eachother. Additional networking times arescheduled during daily coffee breaks, lunch andafter the workshop closes each day. Anenlightening tour of the Zurich ExhibitionCentre during a major exhibition also gives thestudents a close view of the local activities andprocedures. The educational portion of theWINTER SEMINAR closes with anotherreception that includes the IELA Board ofManagement and legal Board members as well.The following day the students embark on thetraditional “day in the snow” excursion to theSwiss Alps.The event’s activities, daily educationalprograms and hotel accommodations areprovide at an all-inclusive fee. Only the travelto/from Zurich and evening meals are to bepaid by individual students.As in the past, the students will certainlydepart Switzerland with an increase level ofprofessionalism and competence and theiremployers will benefit from these skills andtheir newly-formed industry networkingconnections.We hope you are planning to send at leastone staff member to this exciting, worthwhileevent. For more information and to register,visit www.iela.orgGENERAL PROGRAMME 2011WEDNESDAY January 12Individual arrival of participants19:00 – Welcome ReceptionEvening freeTHURSDAY January 1309:00 – Winter Seminar Day 1 opens17:15 – End of Day 1 sessionsEvening freeFRIDAY January 1409:00 – Winter Seminar Day 2 opens17:00 – End of Day 2 sessionsEvening freeSATURDAY January 1509:00 – Winter Seminar Day 3 opens17:00 – End of Day 3 sessions17:30 – Bus leaves for Cocktail Reception17:45 – Cocktail Reception with BoardMembers and Chairpersons19:30 – Bus returns to hotelEvening freeSUNDAY January 16Excursion day in the snowMONDAY January 17All participants are travelling back home4 IELA REPORT 66

WWW.IELA.ORGCUSTOMS FILECUSTOMS FILEUNITED ARAB EMIRATESQWhat are the majorcustoms documentsrequired for imports?A. Original Stamped and Signedby Shipper Invoice and PackingList with full H.S. Codes, nett &gr. weight of items and CIFValue.Original Certificate of Origin (forOcean Freight shipments only)Original Health / HalalCertificates for foodstuff andmeat productsPhytosanitary Certificate forplant-related items.Organizer NOC Letter (obtainedin U.A.E.)Please always check requireddocuments with your localagent, as there may beadditional requirementsdepending on the commodity.QIs fumigation requestedon wooden packages?A. Not yet.QIs it possible to send thegoods directly to the fairground or do they have to bestopped by a customs pointfirst?A. Shipment should be customcleared at Arrival Port/Airportbefore moving to fair groundQIs Temporary Importpossible in U.A.E.? How?A. Yes possible by placing a 5%duty Deposit. ATA Carnet is notvalid yet.QHow and by whom is theCustoms Bond Fee (if any)paid ?A. Shipments are cleared underbank guarantee by the receivingagent, as duty on deposit andafter the show the status ischanged, as required with dutyamounts being settled for nonreturning items.QIs customs inspection(physical check) onexhibits mandatory in U.A.E.?A. Yes it is mandatory in U.A.E.but is subject to discretion ofthe Customs InspectorQWhat is the averageperiod required forcustoms clearance?A. Average time required forcustoms clearance is 3 workingdays. However, always checkwith your local agent to be onthe safe side. Clearance timemay be longer depending onthe commodity and mode oftransport.QIs sales allowed duringthe exhibitions?A. Yes it is allowed except forrestricted items that are notifiedto us prior to release of theshipments.QWhat are the restricted &prohibited items forPermanent Importation?A. Alcohol, pornographicmaterials, drugs, weapons,foodstuffs with bannedcontents, certian satelliteequipments, radioactivematerials are prohibited andrestricted items for import.QWhat are the majorproblems experienced inU.A.E. customs?A. No problems unless there aremisdeclarations and documentsare not in order, Rules that werein the past not enforcedstrongly are being enforced nowvery strictly, For eg. The HScode declaration by code,country or origin, weight and noof packages. So a soft copy ofthe summary is required fromthe shipper side in excelpreferably to facilitate theclearances.THE IELA MEMBERSIN U.A.E.:Airlink International U.A.E.Mr Chrys MendoncaVice President, CargoP.O. Box 10466Dubai UAET : 00971 4883 8111F : 00971 4883 8122E : chrys@airlink.aeW: www.airlink.aeBridgewayMr Manoj Sharma/ Mr MalikP.O. Box 8109Dubai UAET :00971 4 886 1170F :00971 4 886 1077E :manoj@bridgewayshipping.com,malik@bridgewayshipping.comW: www.bridgewaygroup.com/main.htmDubai Express (L.L.C.) -FreightworksMr Irshad KhanFreightworks BranchP.O. Box 5514Dubai UAET : 00971 4204 4460F : 00971 4204 4470E : Irshad.Khan@freightworks.comW: www.freightworks.comKanoo Exhibition ServicesMr Lee AlfordAl Quoz Industrial AreaP.O. Box 290Dubai UAET : 00971 4 347 60 26F : 00971 4 347 60 31E : kesmgr@kanoo.aeW: www.kanooexhibitions.comSALEM FREIGHTINTERNATIONALMr Farook Al ZeerP.O Box 44256Suite 801, Al Saman TowerHamdan Street, Abu DhabiUAET : 00971 2 6277 333F : 00971 2 6262 669E : sfiuae@emirates.net.aeW: www.sfiuae.comIELA REPORT 66 5

CUSTOMS NEWSH.S. CODES IN U.A.E.Dubai customs, is insistingon the H.S. CODE to bementioned against eachitem that is mentioned onthe invoice. For us to makeit easy it will becomemandatory with immediateeffect that the Exhibitorsubmits the soft copy of anexcel sheet to us showingV.A.T. IN PORTUGALWe would like to notify all our partners that our VAT ispresently 21%Miguel MACARARN Trans Actividades Transitarias S.A. – PORTUGALThe GST rate is increasingfrom 12.5% to 15% from 1October 2010.How does this affect theprivate or commercialimporter?General Information• GST is payable on all goodsimported into NewZealand. The New ZealandCustoms Service (Customs)collects the GST on thesegoods at the time ofimportationthe items and H.S. Codesalong with theinvoice/packing list. This willenable to reduce the finesthat we are facing withcustoms. For a templatefor easy use, please contactyour local agent.Irshad KHANFreightworks – UAEGST CHANGES FORIMPORTERS IN NEWZEALAND!• From 1 October 2010 aGST rate of 15% will applyto the importation ofgoods into New Zealand• In general, the time ofimportation is when theimported goods arrive inNew Zealand• Entry Transaction Fees, andother Customs fees, willalso be increasing witheffect on 1 October 2010 inline with the increase inGST from 12.5% to 15%SUBJECT US CUSTOMSRULE 10+2 UPDATEWith two months until the fourthquarter of 2010, full enforcementof Custom's ISF 10+2 initiative isnearly here. CBP will begin toassess liquidation damages, NLH (No Load Holds communicated viathe AMS system throughOceanCarriers at Origin ports )holds and/or fees to importerswho are not complying with 10+2.True enforcement began in the 3rdquarter of this year withnotifications being sent out fromCustoms to flagrant violators.NOTE: October 2010 bringsholds, liquidated damages, andpossible monetary penalties toREACH FORA DREAMEf-GSM have just completed a busy twomonth schedule in moving media equipmentto and from the 2010 World Cup in SouthAfrica. Our prize after all our hard workwas to secure tickets for the actualWorld Cup final.As part of our attendance on thebig day, we took along little SifundoALL ISF 10+2 non-filers.CBP received more than 6million ISF filings in 2009, with 4.8million already filed in the first halfof this year. Over 150,000different importers have filed. Ifyou have not started yet, youNEED to act now ! We urge theIELA membership to comply tothese requirements as in manycases foreign exhibitors need toprovide this information to theirexhibition forwarder, at origin andin the US.Michael BECKERSAirways Freight Corporation - USApictured here from Rahima MoosaHospital in Johannesburg which specialisesin children that have been diagnosed with lifethreatening illnesses. Sifundo supported Spainon the day as he is a dedicated Barcelonasupporter and fulfilled his dream of attendingthis magnificent occasion with his teamwinning the esteemed trophy.Imported goodsGoods imported into NewZealand on or before30 September 2010Goods imported into NewZealand on or after1 October 2010GST rate on goods12.5%15%Imported goods, such as those purchased on eBay,Amazon, and other international websites, may be subject tothe payment of duty and/or GST.Regardless of whether the imported goods incurred taxesin the country of purchase or not, it does not exempt theimporter from the payment of New Zealand duty and/or GST.Sabine SCHLOSSERSchenker Australia Pty Ltd – AUSTRALIAExhibition Freighting GSM Ltd.The Old Stables, Home FarmRed Hill, WateringburyKent ME18 5NNUnited KingdomT +44 (0) 1622 816 888F +44 (0) 1622 817 485E info@ef-gsm.comEF-GSM.COMMOVE THROUGHWITH US6IELA REPORT 66

WWW.IELA.ORGCUSTOMS NEWS“CATS & CUSTOMS”‘’I am very fond of cats. We haveone and have had others overthe years.But, unfortunately due tothem we had a very badexperience with one of ourshipments to the Netherlands inthe 90's.We had a quite large shipmentconsolidated into a 40ft oceancontainer with, among otherthings, a shipment of cat food!Of course the cat food was not atime sensitive shipment but ourtrade show shipment was verymuch time sensitive. The cat foodwas NOT our cargo by the way,the consolidator company mixedvarious goods together and wewere not even aware of it.In any case, the entireshipment was held in Rotterdamover the week-end because ofthis mixture of a consolidationand 'faulty paperwork'. Ourtrade fair shipment wasimpounded because of cat food.Netherlands customs had tohave a veterinarian come to theport on Monday (the day beforethe fair) and check out if thisfoodshipment was OK; this foodshipment that tied everythingelse in the container!WATCH YOUR OCEANCONSOLIDATORS!It worked out but our tradefair shipment was a day late tothe fair------the clients were quiteupset. I told them that, believe itor not, ultimately cats were theproblem---believe it or not. Eventhough he was upset that hisshipment was a day late; hesmiled and said that he hadTHREE cats at home.What a great, unbelievablebut true excuse to satisfy aclient!Now everytime we feed ourcat; cat food=customs problems!If there is a lesson to belearned: how do we watch forthat and prohibit that procedureand potential problem with theocean consolidators?’’John Harrison of UniGroupWorldwide, Inc., U.S.A.POWER OFATTORNEY INBULGARIAFor every import or export(this does not count for ATAcarnet ) we need power ofattorney to obtain EORInumber on behalf ofCustomer-apart of Power ofAttorney for Customsclearance that has alwaysbeen in force. The EORInumber then is valid for allfuture imports or exports forthe same Customer /Company.Ludmil RANGELOVOrbit Ltd. – BULGARIATHE IMPORTANCE OF BEING … ON FACEBOOK!We would like to tell you astory that you may think is,precisely, just a story but - ohboy - I can guarantee you this isno ordinary story.This is the story of threepallets that started in anexhibition in Deauville, France,moved on to another one inParis and finally landed in theEGAST 2010 in Strasbourg afteran odyssey worth of any wellknownfiction writer.The Exhibitions Dept ofTransnatur Barcelona, incollaboration with our agent inFrance, ESI (Expo ServiceInternational) were to deliverthree pallets that were comingfrom the Fair in Paris to the onein Strasbourg for our clientSOSA INGREDIENTS. TheEGAST Fair was due to beginon 14 March Sunday, so thegoods were to be delivered on12 March Friday.Our client, already inStrasbourg, who was recoveringfrom a surgical operation onlythe week before, phoned AxelLeuret and Albert Marcos(Exhibition Dept at Transnatur)on Saturday morning to say thatthe merchandise was nowhereto be seen.Axel, Albert and Elisabeth,once recovered from the initialshock, set themselves off to afrantic work in order to find outwhere the three pallets mighthave gone. Mr EmmanuelPitchelu, General Manager ofESI, offered to cooperatepersonally in this impossiblemission to find the lostmerchandise. First attempt wasobviously to phone thetransport companysubcontracted by ESI to deliverthe merchandise, but don’tforget that it was Saturday, thatthe company was closed, andmobile phones were notreachable either.Axel and Albert startedGoogling like mad in order tofind any connection that maylead them to someone at thislocal transport company inFrance… and FACEBOOK cameto life! A list of eighteen or sonames was displayed belongingto an association of old driverswhose connection was thetransport company in question.Mr Pitchelu asked FranceTelecom to provide all thephone numbers for thesepeople, whom he set to phoneone by one in the hope thatone of them might know howto get in touch with thecompany. Around 5pm, hefinally succeeded in talking to aretired driver who happens toknow the name of the securityguard of the warehouse usedby the transport company.You’ll be relieved to know thatwe were now only a few phonecalls away from gettingsomeone to open thewarehouse for us on a Saturdayevening.The guard leaded us to theManager of the warehouse whothen told us that the goodswere certainly in thewarehouse; they were neverdelivered to the stand becausewhen the driver arrived at theExhibition venue and saw thelong queue of trucks waiting tobe appointed a bay todownload, he decided of hisown accord to u-turn anddeliver on...Monday,completely unaware of theimportance of delivering for theday he had been instructed todo so.Shakespeare said it himselfmuch before us: ‘All’s well thatends well…’ And so at 8pm thewarehouse was finally openedfor us to access themerchandise and organise anexpress transport that woulddeliver the merchandise safeand sound to our client’s standat 11 o’clock at night thatSaturday.On Sunday morning, both theclient and the stand were readyto greet visitors, the lattertotally unaware of the ordealbehind it all.Angels Ariño Cussa ofTransnatur, S.A., SpainIELA REPORT 667

PARIS CONGRESS25th IELA CONGRESSBACK TO BASICSIELA’s Silver Anniversary was certainlycelebrated in style and what a spectacularcity to celebrate it in. We worked hard andwe played hard, but still met our objectiveof getting “Back to Basics” – networking,meeting friends and writing business!The one objective set up for the 25th IELACongress was, for sure, reached: GOINGBACK TO BASICS. The application of ourmantra was done from the start. Two BoardMembers were responsible for welcomingand guiding new IELA members and firstcomers to the Congress in order to“transmit” the authenticity and value ofIELA.Sharp business was achieved at the 1-2-1Networking Session while core subjects werediscussed during the Breakout Sessions:How does IELA interface as an organisationwith organiser groups? Is there a role for aco-ordinated approach to IT systems byIELA? What does the IELA future hold? Whatdo people want? Who should join IELA?Why don’t we share customs information? Isthis beneficial to members? How do wemake this work?The outcome was that focus should begiven to sharing expertise and experiencee.g. customs; that networking andcommunication were key among allmembers and also with other organisationswithin the industry such as SISO, UFI, AFECAamong others. Tools such as Facebook andVideo Conference could be used to enhancecommunication. A conclusion was that theIELA spirit needs to stayintact by focusing onhigh standards as wellas quality.A day out in thecountryside...in themiddle of Paris! ThePavillons de Bercy welcomed the group in an“enchanted and playful environment”. Theweather helping, lunch under the chestnutswas perfect for some relaxing and fruitfulnetworking ... until some delegatesshortened the day to go and watch thefootball!Did the World Cup create unificationbetween the different nationalities that day,or was it just that our aim to GO BACK TOBASICS was reached?!“It was a constructive meeting again. Thank you! “THOMAS LUECHINGER, AGILITY FAIRS & EVENTS, SWITZERLANDMany thanks to Steve Turner of EF-GSM Limited, UK; Feyzan Erel ofGruptrans Co. Inc., Turkey; René Garcia of New Age of InternationalBusiness S.A. de C.V. for supplying us with most of the photos.“It was fun in a friendly atmosphere! “HANS BRAUCHLI, INTER EXPOLOGISTICS LTD,SWITZERLAND8IELA REPORT 66

WWW.IELA.ORGPARIS CONGRESS90 %Overall Congressorganisation wasvery good/excellent“Perfect venue for social networking.”BENJAMIN STRELOW, SCHENKER INDIA PVT LTD, INDIA83 %Structure ofBreakout Sessionswas very good/excellent“Many thanks to the involved persons for the organisationof this special experience!!”KAI PELTZER, HANSA-MESSE-SPEED GMBH, GERMANY72 %Level ofinteractivity wasvery good/excellent“Atmosphere was great - good to see especially after London.The going back to basics concept was fantastic and worked! “SABINE SCHLOSSER, SCHENKER AUSTRALIA PTY LTD, AUSTRALIA GMBH, GERMANY“Lovely to meet in the relaxedenvironment & spend time together”ANDY BJÖRCK, ON-SITE EXHIBITIONS AB, SWEDEN95 %Usefulness of the1-2-1 NetworkingSession was verygood/excellent80 %Overall Congressquality was verygood/excellent“Being a service provider, I am only too aware of the time andeffort that has to be devoted to make an event such as this runsmoothly and efficiently. In most instances it is a thankless job thatis taken for granted with the only feedback provided whensomething goes wrong. I would therefore like to say a big thankyou to the organising team.”MICHAEL HUNTER, GBH EXHIBITION FORWARDING LTD, UKIELA REPORT 669

IELA NEWSSENIOR CLUB5th Seniors Club Meeting BrusselsThis year the IELA Seniors metin Brussels with the help ofThierry and Jane Demeure ofZiegler Expo Logistics. When wemeet it was clear to us that wehad to appreciate every momenttogether. Having Giselle andWaltraud at the meeting,reminded us that none of us arepromised any tomorrows. Foreach of us the time spenttogether is precious, as we lookaround the room and we seelifelong friends that we holddear in our hearts.Our attendees were:Mike & Maureen AllenSteve & Cindy BarryHans & Alice BrauchliKarl & Dorle BuehlerThierry & Jane DemeureGiselle DroessaertEmillien & Therese DumoulinSato MasaoRuth MeisterJean-Paul & Jacqueline MoserNoriko & Ryusei OkumuraRolf & Abby PetersWaltraud RauchSandro & Lilo RugelThe weather was beautifuland on the first afternoon wewent on a walking tour ofBrussels. In the evening wewalked to the Belga QueenRestaurant for a wonderfuldinner. At the end of dinner theladies were surprised bybouquets of flowers that Penttihad sent because he could notbe with us this year. Oh Pentti,how could anyone live up toyour reputation? We thank youfor your kindness.The next day we went to theamazing city of Bruges wherewe were treated to a wonderfulwalking tour and boat ride onthe canals. We had dinner atthe “Grand Place” at the LaMaison du Cygne. It was awonderful night for all of us, andthe memories we shared ofyears gone by times was whatmade it best.After a short breakfast thenext morning it was time to say“au revoir”, and pray that nextyear we will all be there again.We would like to thank ALLour sponsors for supportingthese special times together:IELA Board of ManagementBTG Messe-Spedition GmbH,GermanyClamageran Foirexpo, FranceCretchmar MesseCargo GmbH,GermanyGruptrans International, TurkeyInterExpo Logistics, Ltd,SwitzerlandR. E. Rogers Pvt Ltd, IndiaSalem Freight International, UAESchenker Ltd, GermanySociete des Enterpots de VeveyLtd, SwitzerlandTrans-Impex Ltd, SwitzerlandTWI Group Inc, NevadaZiegler Expo Logistics, BelgiumCindy Barry10IELA REPORT 66

WWW.IELA.ORGIELA MEMBERSThe International Exhibition Logistics Associates is a worldwide trade associationdedicated to enhancing the professionalism of the transportation logistics andfreight handling segments of the event industry.IELA has 115 members in 45 countries…ARGENTINABRAZILPR CHINACYPRUSFRANCEBTG-EXPOTRANS S.A.Azopardo 1337, piso 1C1107ADW Buenos AiresMs Laura Anchavalaura@btg-expotrans.com.arT: +54 11 4363 9350F: +54 11 4363 9351AUSTRALIAAgility Fairs & Events Pty(Australia)P.O. Box. 1328VIC 3043 TullamarineMr Robert Mooreremoore@agilitylogistics.comT: +61 3 9330 33 03F: +61 3 9330 33 37Schenker Australia Pty LtdPrivate Bag 53NSW 2015 AlexandriaMrs Sabine Schlossersabine.schlosser@dbschenker.comT: +61 2 9333 03 33F: +61 2 9333 04 96AUSTRIALagermax Intern. SpeditionGmbHRadingerstrasse 165020 SalzburgMr Hans Georg Kracherhansgeorg.kracher@lagermax.comT: +43 662 4090 2295F: +43 662 4090 692Schenker & Co. AGStella-Klein-Loew-Weg 111020 ViennaMr Heimo Schwarzbauerheimo.schwarzbauer@schenker.atT: +43 576 86 231 520F: +43 576 86 231 529BELGIUMKristal bvbaBrucargo West, Building 829a1931 ZaventemMrs Lieve Myvislieve.myvis@kristallogistics.comT: +32 2 7514680F: +32 2 7514720Ziegler Expo LogisticsBrussels ExpoParc des ExpositionsTentoonstellingspark1020 BrusselsMr Thierry DemeureThierry_Demeure@zieglergroup.comT: + 32 2 475 45 40F: +32 2 475 45 69Fulstandig Shows e EventosMC LtdaRua Eli, 164 – Vila Maria02114-010 São PauloMr Claudio Machadocsmac@fulstandig.com.brT: +55 11 2207 7650F: +55 11 2207 7654Transportes Fink Ltda - Fairsand ExhibitionsEstrada dos Bandeirantes,2856Jacarepaguá22775-110 Rio de JaneiroMr Thomas Klienfairs@fink.com.brT: +55 21 3410 9700F: +55 21 3410 9721 / 4751Waiver Logistica Brasil LtdaRua Alfredo Pujol, 285 / Conj 1302017 – 010 Santana -São PauloMr Marcelo Paradelamarcelo.paradela@waiverlogistics.comT: +55 11 2281 7882F: +55 11 2281 7782BULGARIAOrbit Ltd16, Prodan Tarakchiev Str.1540 SofiaMr Ludmil Rangelovhhgs@orbit.bgT: +359 2970 6300 / 400 / 500F: +359 2970 6333CANADASchenker of Canada Limited6555 Northwest DriveOntario L4V 1K2 MississaugaMr Peter Elekpeter.elek@schenker.caT: +1 905 239 8660F: +1 905 678 9708TWI Group Inc.2000 Argentia Road,Suite 450, Plaza 4L5N 1K2 Mississauga, OntarioMrs Sandi Trotterstrotter@twiglobal.comT: +1 905 812 1124F: +1 905 812 0133CHILEDECA Express S.A.-Int'l. Fairs& ExhibitionsAvenida Claudio Arrau No.9452Comuna de PudahuelSantiago de ChileMrs Alicia Mayeralicia.mayer@decaexpress.clT: +56 2 4881100 / 63F: +56 2 4881010Agility Fairs & EventsLogistics(Shanghai/China/Hong Kong)Co LtdNo.1606-1608, Shanghai Mart2299 Yan An Road (West)200336 ShanghaiMs Jennifer Fu & MrChristopher Yangfairs-china@agilitylogistics.comT: +86 21 6236 6060F: +86 21 6236 5657Air Sea Transport Co., Ltd.Flat B, 18th Storey of FutaiBuildingNo.18 Hongkong Zhong Road266071 QingdaoMs Cathy Zangexpochina@airsea.com.cnT: +86 532 85711995F: + 86 532 86072222 ext.218BTG International FreightForwarding (Beijing) Co. Ltd.Room 406 CIEC BusinessOffice CenterChaoyang DistrictBeijing 100 028Mrs Zhong YuanZhong.yuan@btg.cnT: +86 10 8460 1067F: +86 10 6461 9507Kerry EAS Logisitcs LtdNo. 21, Xiao Yun Rd.,Donsanhuan BeiluChaoyang District100027 BeijingMr Junlong Lijunlongli@kerryeas.comT: +86 10 64 61 88 99ext.66 38F: +86 10 64 64 72 46Shanghai ITPC Int’lTransportation Co.,Ltd28F Bldg 2, Lane 137Shanghai 200063Mr Jake Gujake@itpc.net.cnT: +86 21 6260 6613F: +86 21 6260 6624Sinotrans Beijing Company400, 4th Floor/Hall 1China Intern. Exh. Center100028 BeijingMr Cui Xiaocuixiao@sinotrans.comT: +86 10 84 601 638F: +86 10 64 677 828Sinotrans Group International(HQ)Rm.1523, Sinotrans PlazaA43 Xizhimen Beidajie100044 BeijingMr Kiyi Hongkiyihong@sinotrans.comT: +86 10 6229 5773F: +86 10 6229 5798Orbit Kazoulis Ltd.P.O. Box 517733508 LimassolMr R. Nicholas Hughesnick@orbitcy.comT: +357 25 75 1155F: +357 25 75 5820CZECH REPUBLICCENTRUMSPED s.r.o.Vystaviste Praha17000 PrahaMr Tomas Dospisildospisil@centrumsped.czT: +420 2 201 03 654F: +420 2 333 75 625DENMARKBlue Water Shipping A/STrafikhavnskaj 116700 EsbjergMr Claus Baekcbaek@bws.dkT: +45 7 913 4015F: +45 7 913 4677On-Site Denmark ApsKongevejen 182791 DragorMr Lars Skovhojlars@onsitegroup.dkT: +45 3282 0210F: +45 3282 0211EGYPTQuick Cargo Door-to-DoorServicesP.O.Box 415 DokkiCairoMr Sherif Khayatkhayat@quick-cargo.comT: +2 02 35390 262F: +2 02 35390 383Samehco Int'l Forwarding &Exhibition Services Co32, Andalos St.11341 Heliopolis, CairoMr Sameh Guiguissamehco@link.netT: +202 245 43 155F: +202 245 55 911FINLANDSuomen Messulogistiikka OyP.O.Box 5500521 HelsinkiMr Erkki Koskierkki.koski@smlog.fiT: +358 10 309 6600F: +358 10 309 6611Clamageran FoirexpoParc des Expositions;Porte de Versailles75015 ParisMr Lucien Lawsonl.lawson@clamageran.frT: +33 1 57 25 18 09F: +33 1 45 30 28 81E.S.I. Expo ServicesInternational32 rue Jacques RobertBP 830 - Le Thillay95508 Gonesse cedexMs Evelyne Duvalcontact@group-esi.comT: +33 1 39 92 87 88F: +33 1 39 88 98 27GERMANYGONDRAND l ATEGE GmbHFairs & ExhibitionsWurzelstrasse 260327 Frankfurt/MainMr Bernd Keilb.keil@atege.deT: +49 69 9746 5300F: +49 69 9746 5333BTG Messe-Spedition GmbHParkstrasse 3586462 Langweid/AugsburgMr Christoph Rauchmesse@btg.deT: +49 821 4986 145F: +49 821 4986 231Cretschmar MesseCargoGmbHReisholzer Bahnstraße 3340599 DüsseldorfMr Achim LotzwickAchim.Lotzwick@cretschmar.deT: +49 211 7401 270F: +49 211 7401 276DHL Trade Fairs & EventsGmbHAm Eifeltor 1250997 KölnMr Richard Beldrichard.beld@dhl.comT: +49 221 39802 51F: +49 221 39802 20Hansa-Messe-Speed GmbHBornberg 9442109 WuppertalMr Jörg Kessenbrockjoerg.kessenbrock@hansamesse-speed.deT: +49 202 271 580F: +49 202 271 5858IELA MEMBERS’ LIST WINTER 20101

IELA MEMBERSSchenker Deutschland AGCorporate Office,Fairs & ExhibitionsLanger Kornweg 34 E65451 KelsterbachMr Ulrich Kasimirfairs-zentrale.frankfurt@dbschenker.comT: +49 6107 74410F: +49 6107 74413GREECEOrphee Beinoglou S.A.-International Forwarders2A, Evripidou street17674 Kallithea / AthensMr Orphee Moschopoulos-Beinogloumtsantes@beinoglou.grT: +30 210 946 61 00F: +30 210 940 9089 / 9430833HONG KONGBALtrans Exhibition &Removal LtdUnit 1510, 15/F., Ocean CentreNo. 5 Canton Road,TsimshatsuiKowloonMrs Imy Laiinfo.hkg@exhibition.baltrans.comT: +852 279 866 28F: +852 279 656 06JES Logistics Ltd26F Winsan Tower98 Thomson RoadWanchai Hong KongMr Albert Tsuialbert@jes.com.hkT: +852 2563 6645F: +852 2597 5057Schenker International(HK) Ltd21/F., Skyline Tower39 Wang Kwong RoadKowloon BayMr Clement Lawclement.law@dbschenker.comT: +852 2585 9662F: +852 2824 0328HUNGARYMasped-Expo LtdExpo tér 1.1101 BudapestMrs Marianna Vámosmvamos.expo@masped.huT: +36 1 263 7851F: +36 1 263 6109INDIAOrient Marine Lines Pvt Ltd49, Rani Jhansi Road110 055 New DelhiMr Shirish S. Kulkarnishirishk@orientm.comT: +91 11 23 51 40 40F: +91 11 23 62 54 77P.S. Bedi & Co. Pvt. LtdD-10, South Extension Part II110 049 New DelhiMr H S Bedihsbedi@psbedi.comT: +91 11 46055270F: +91 11 41552911R.E. Rogers India Pvt Ltd1, Commercial ComplexPocket H & J, Sarita Vihar110 076 New DelhiMr Ravinder Sethirerid@rogersworldwideindia.comT: +91 11 26 94 98 01F: +91 11 26 94 98 03/59 00360 Logistics Pvt LtdKhasra No-1027/1 First FloorPlot No-29Road no-6, Mahipal Pur ExtnNew Delhi 110 037Mr Bhuwan Fularabhuwan@360logistics.netT: +91 11 47677340 345F: +91 11 47677334Schenker India Pvt. Ltd.DLF Building No. 8C,12th Floor,DLF Cyber City, Phase -IIGurgaon – 122 002Haryana, IndiaMr Benjamin Strelowbenjamin.strelow@dbschenker.comTel.: +91 124 464 5000Fax: +91 124 464 5100Trans-Link Express (India)Pvt Ltd123 Udyog Vihar, Phase IV122001 GurgaonMr Sandy Mithaltranslink@vsnl.comT: +91 124 239 92 73F: +91 124 239 92 72ISRAELAmit Ltd.Ben Gurion Air Port -Maman BuildingP.O. Box 5870100 Tel AvivMr Ron Berryron@amit.co.ilT: +972 3 972 00 01F: +972 545 61 66 37Hermes Exhibitions &Projects Ltd11 Lev Pesach St.; NorthIndustrial Zone71293 LodMr Yoram Margalityoramm@hermesexhibitions.comT: +972 8914 63 33F: +972 8914 63 34ITALYExpotrans S.r.l.Commercity Isola P 44Via Portuense 155500148 Rome, Ponte GaleriaMr Guido Fornelliguido.fornelli@expotrans.itT: +39 06 6500 4846F: +39 06 6500 3181Gondrand S.p.A.Via dei Trasporti20060 Vignate (Milan)Ms Cristina Maymay@gondrand.itT: +39 02 959 33 520; 521;523; 302F: +39 02 95 66 360OTIM SpaVia Porro Lambertenghi 920159 MilanoMr Giampiero Beltramigiampiero.beltrami@otim.itT: +39 02 69 91 22 07F: +39 02 69 91 22 31Saima Avandero Spa -Fairs Logistic DivisionVia Dante 13420096 MilanMr Roberto Pasinirpasini@saima.itT: +39 04 98 69 24 13F: +39 02 92 13 47 66JAPANBlueline Co. Ltd.3rd Floor, Saga-cho MDBuilding1-18-8 SagaTokyo 135-0031Mr Toshi Sasaharatsasahara@blue-line.jpT: +81 3 5646 4775F: +81 3 5646 4776Ishikawa-Gumi, Ltd9-4, 5-Chome,Higashi-Shinagawa140-0002 TokyoMr Tatsuo Shigetaigl-exhi@ishikawa-gumi.co.jpT: +81 3 3474 8102F: +81 3 3474 9841Kintetsu World ExpressSales Inc.TDS Mita Building5th Floor, 2-7-13 MitaMinato-Ku108-0073 TokyoMr Hiroyuki Kurokawahiroyuki.kurokawa@jp.kwe.comT: +81 3 5443 9455F: +81 3 5443 9457KOREAEPLUS EXPO INC.150-14 Samsung-Dong,Lime Building 2FGangnam-Gu135-090 SeoulMr Ryan Wooryan@eplusexpo.comT: +82 2 566 0089F: +82 2 566 9514Expo Logis Inc.Trade Tower Room 4002;World Trade CenterSamsung-Dong, Gangnam-Gu135-731 SeoulMr Nimbus Kimnimbus@expologis.comT: +82 2 551 5810F: +82 2 551 5200/5201KEMI - LEE Co., Ltd.157-22 Eyon B/DSamsung-Dong, Kangnam-Gu135-090 SeoulMr Hyungjin Leesuperlee@kemi-lee.co.krT: +82 2 565 3400F: +82 2 553 8458Korea Transport Moving &Storage Co.,Ltd1369-9 Ducki-dongKoyang-shi, Kyungki-do411-809 Ilsan-kuMs Helen Ohhelenoh@koreatransport.comT: +82 31 917 5411F: +82 31 921 5546Sunjin Shipping & Air CargoCo., LtdSunjin Bldg., 4th Fl.Chonho-Dong, Gangdong-Gu134-861 SeoulMr JaeMoon Limexpo@sunjinsa.co.krT: +82 2 2225 9541F: +81 2 2225 9699LEBANONBCC LogisticsBadawi, Corniche El Naher,Kurban Bldg., GFP.O. Box 17-5040BeirutMr Georges HarbGeorges.Harb@bcclogistics.comT: +961 1 585 582F: +961 1 585 580LIBYABentraco LogisticsP.O. Box.91997TripoliMr Feras Bensaoudbensaoud.f@bentracologistics.comT: +218 21 4444972 / 4442579F: +218 21 3339036MALAYSIAR.E. Rogers (Malaysia)Sdn BhdNo. 7, Jalan Warden U1/76Taman Perindustrian Batu TigaShah Alam40000 SelangorMr Chris Smithchris@rerkul.com.myT: +603 5510 8611F: +603 5510 6296MEXICOJaguar Trafimar Logistica,S.A. de C.V.Homero 1425 / 205 Col.Polanco11510 Mexico, D.F.Mr Miguel Angel Laram.lara@jaguartrafimar.com.mxT: +52 55 5557 8088F: +52 55 5580 6424New Age of InternationalBusiness S.A. de C.V.Benito Juárez No. 41Col. Urbana, Estado de Mexico54190 TlalnepantlaMr René Carvajal Garcíarene.carvajal@naibgroup.com.mxT: +52 55 5769 7415 ext.101F: +52 55 5714 7297NIGERIAIAL Nigeria LtdIAL Place16 Burma Road, ApapaLagosMr Olusegun Lawalial@ialnigeria.comT: +234 1 879 9302 / 3F: +234 1 545 1091POLANDUniversal Express Sp.Z.o.o.Ul. Szyszkowa 35/37Woj.mazowieckie02-285 WarsawMs Marzena Zawadzka-Szulcmarzena.zawadzkaszulc@uex.plT: +48 22 878 35 66F: +48 22 878 35 01PORTUGALRntrans - ActividadesTransitárias, S.A.Rua do Arsenal, nr.124 - 2nd floor1100-040 LisboaMr Miguel Macarafairs@rntrans.ptT: +351 21 324 62 07F: +351 21 324 62 11QATARAirlink International QatarW.L.L.P.O. Box 23036; AlDohaMr Mohamad Dibm.dib@airlinkqatar.com;airlink@qatar.net.qaT: +974 465 7660F: +974 467 5668RUSSIAExpowestrans ZAO14, Krasnopresnenskaya quayExhibition ComplexMoscow, 123100Mr Alexey Levitskiadviser@ewt.ruT: +7 495 605 66 50F: +7 495 605 34 31PAN-BALTService Ltd103, Bolshoy ProspectVasilievsky Island199106 St. PetersburgMr Andrey Andreevinfo@pan-baltservice.spb.ruT: +7 812 322 60 38F: +7 812 322 60 98SINGAPOREAgility Fairs & EventsLogistics Pte Ltd (Singapore)Trans-Link Logistics Centre7 Toh Tuck Link596227 SingaporeMr Kwa Eng Kiat andMr Mohd Gazalifairs@agilitylogistics.comT: +65 6463 9868F: +65 6467 94672IELA MEMBERS’ LIST WINTER 2010

WWW.IELA.ORGIELA MEMBERSTransit Air Cargo SingaporePte. Ltd.111 Neythal RoadSingapore 628598Mr James Ng & Ms Hilda Mokjames.ng@tacs.com.sghilda.mok@tacs.com.sgT: +65 6438 1686F: +65 6438 1466SPAINResa Expo LogisticC/Ciencias-Entrada 1,Apartado de correos 2045Recinto Ferial Gran Vía M208908 Hospitalet/BarcelonaMr Pablo Martinezpmartinez@resainternacional.comT: +34 93 233 47 45F: +34 93 263 18 94Transnatur, S.A.Ca l'Arana, 15-17Zal Prat (ZAL II)08820 El Prat de LlobregatMr Axel Leuretaleuret@bcn-transnatur.comT: +34 93 480 4578F: +34 93 475 4618SWEDENDHL Global Trade Fairs& Events170 87 StockholmMr Johan Zetheliusjohan.zethelius@dhl.comT: +46 8 543 45365F: +46 8 543 45812On-Site Exhibitions ABP.O.Box 6289400 60 GothenburgMr Göran Magnussongoran@onsitegroup.seT: +46 31 707 30 70F: +46 31 707 30 75Schenker ABPO Box 402401 26 GothenburgMrs Anneli Larssonanneli.larsson@dbschenker.comT: +46 31 3370 482F: +46 31 3370 507SWITZERLANDAgility Logistics LtdFairs & EventsP.O. Box4002 BaselMr Thomas Luechingertluechinger@agilitylogistics.comT: +41 61 691 33 77F: +41 61 691 70 36DHL Logistics(Switzerland) LtdTrade Fairs & EventsHeldaustrasse 669470 Buchs SGMr Mathias SchatzmannMathias.Schatzmann@dhl.comT: +41 81 755 13 35F: +41 81 755 14 13Gondrand AGMessezentrum ZuerichSiewerdtstr. 608050 ZuerichMr Daniel Batallerd.bataller@gondrand.chT: +41 44 315 44 10F: +41 44 315 44 15IEL Inter ExpoLogistics LtdGeneva PalexpoP.O. Box 301218 Grand-Saconnex/GenevaMr Roberto Fumaniroberto.fumani@iel.chT: +41 22 798 13 28F: +41 22 798 13 87Société des EntrepôtsVevey SAAvenue Reller 11800 VeveyMr Pierre-Alain Perroudpa.perroud@sev-port-franc.chT: +41 21 921 10 78F: +41 21 921 65 63Trans-Impex AG LtdTiefenackerstrasse 49Kanton St.Gallen9450 AltstättenMr Markus Sprecherinfo@timp.chT: +41 71 750 03 40F: +41 71 750 03 44SYRIANazha & Darwish Ltd.P.O. Box 60690Damascus Free ZoneInana Bldg – 1st FloorDamacusMs Sueli Montilhasmontilha@nazhagroup.comT: +963 11 2111870 ext 138F: +963 11 2128911TAIWANCrown Van Lines Co., Ltd#4-4/Fl#165 Men ShengEast RdSec. 5, TaipeiMr Tom Huangexhibition@crownvan.comT: +886 2 2746 7621F: +886 2 2746 7622Through Transport Ltd8th Floor, #94-96Section 2, Chien KuoNorth Road10479 Taipei CityMr Ben Wangben@csl.com.twT: +886 2 2502 8003F: +886 2 2507 0650THAILANDElite TransportationServices Ltd102, 3rd Floor SoiSukhumvit 26Sukhumvit RoadKlongton, Klongtoey10110 BangkokMr Bruce Cutillobruce.cutillo@elitethai.comT: +66 2 258 2991F: +66 2 258 5990Rogers Bangkok Co. Ltd90/1 Moo.4Bangchalong, Bangplee10540 SamutprakarnMr Nuttacom Rungrassameenuttacom@rogers-asia.comT: +66 2 750 95 55F: +66 2 750 9556THE NETHERLANDSA. J. van Deudekom B.V.Amsterdam RAIEuropaplein 8AmsterdamNL 1078 GZMr Bas Oversierbas.oversier@deudekom.nlT: +31 20 495 3719F: +31 20 698 1385CEVA ShowfreightNetherlandsPostbus 10126920 BA DuivenMr Jan Van Houwelingenjan.van.houwelingen@cevalogistics.comT: +31 20 587 4466F: +31 20 587 4477Valverde B.V.Triport 1, 6th floorEvert van de Beekstraat 461118 CL Schiphol AirportThe NetherlandsMr Marc UitenbroekMr Bas Wiendelsinfo@valverde.nlT. +31 20 653 8555F. +31 20 653 7658Van der Helm – HudigRotterdam BVP.O. Box 10493160 AE RhoonMr Gerard Rijkeeexpo@hudig.comT: +31 10 506 6187F: +31 10 501 6185TURKEYErtem Int'l. Transport& Trade Co. Ltd.Guzelyurt Mah. Beykoop 1.Bolge Yildirim Beyazit Cd.Delta Is Merkezi A2 Blok K:5 D:9Beylikduzu / IstanbulMr Ersan Ertemersan@ertemgroup.comT: +90 212 852 00 60F: +90 212 852 00 61Gruptrans InternationalKirim Cad.36-106510 Emek-AnkaraMr Feyzan Erelfeyzan@gruptrans.comT: +90 312 215 4344F: +90 312 215 5090Ida Expo; Ida Int'l ExhibitionConsultancy And LogisticsSVCS. Ltd.Ataturk Cad. Yildiz Apt. No:10,D:6Sahrayicedid, KadiköyIstanbul 34734Ms Tijen OzerTijen@idaexpo.comT: +90 216 467 65 91F: +90 216 467 65 95UNITED ARAB EMIRATESAirlink International U.A.E.P.O. Box. 10466DubaiMr Chrys Mendoncachrys@airlink.aeT: +971 4883 8111F: +971 4883 8122BridgewayP.O.Box 8109DubaiMr Vinay Sharmavinay@bridgewayshipping.comT: +971 4 886 1170F: +971 4 886 1077Dubai Express (L.L.C.) -FreightworksP.O. Box 5514DubaiMr Irshad Khanirshad.khan@freightworks.comT: +971 4204 4460F: +971 4204 4470Kanoo Exhibition ServicesAl Quoz Industrial AreaP.O. Box 290DubaiMr Lee Alfordkesmgr@kanoo.aeT: +971 4 347 60 26F: +971 4 347 60 31Salem Freight InternationalP.O Box 44256Suite 801, Al Saman Tower,Hamdan StreetAbu DhabiMr Farook Al Zeersfiuae@emirates.net.aeT: +971 2 627 73 33F: +971 2 6 262 669UNITED KINGDOMCEVA ShowfreightUnit 3aNational Exhibition CentreBirmingham B40 1PJMr Philip Powellphil.powell@cevalogistics.comT: +44 121 782 8888F: +44 121 782 2875EF-GSM LtdThe Old Stables House FarmRedhill, WateringburyME18 5NN KentMr Stephen Turnersteve@ef-gsm.comT: +44 1622 816 888F: +44 1622 817 485Europa ShowfreightTilton RoadBordesley GreenBirmingham B9 4PPMr Jeffrey Broomjbroom@europaworldwide.co.ukT: +44 121 766 8000F: +44 121 773 4920Exhibition Freighting Ltd.The OastsMill Court, Mill StreetEast Malling ME19 6BUMr Neil Goatcherneil@exhibitionfreighting.co.ukT: +44 1732 872 338F: +44 1732 872 339GBH ExhibitionForwarding Ltd10 Orgreave DriveHandsworthSheffield S13 9NRMr Michael Huntermichael@gbhforwarding.comT: +44 1142 690 641F: +44 1142 693 624Schenker Fairs & Events LtdUnit 2 Sylvan CourtSylvan RoadSouthfields Business ParkLaindonEssex SS15 6TWMr Andreas Barthandreas.barth@dbschenker.comT: +44 1268 632 200F: +44 1268 416 490USAAirways Freight CorporationP.O. Box 1888Fayetteville, AR 72702Mr Bradley Watsonbradw@airwaysfreight.comT: +1 479 442 6301 ext.100F: +1 479 442 6080GlobeX Logistics Inc.3834 Silvestri Lane, Ste. BLas Vegas, NV 89120ClarkMr Ty Warrentwarren@globexlogistics.netT: +1 702 433 1059F: +1 702 433 2948ROCK-IT Cargo Fairs &Exhibitions2025 E. Linden AvenueLinden, NJ 8724Mr William LangworthyBillL@rockitcargo.comT: +1 908 486 3939F: +1 516 706 7677Sho-Air International, Inc.5401 Argosy AveHuntington Beach, CA 92649Mrs Kym Marmolejokyms@shoair.comT: +1 949 476 9111F: +1 949 476 9992Transit Air Cargo, Inc.2204 East 4th StreetSanta Ana, CA 92705Mr Gul KhodayerGKhodayer@transitair.comT: +1 714 380 5580F: +1 714 571 0330TWI Group Inc.4480 South Pecos RoadLas Vegas, NV 89121Mr Greg Kehgkeh@twiglobal.comT: +1 702 691 9032F: +1 702 691 9045UniGroup Worldwide,Inc. - UTSOne Worldwide DriveSt. Louis, MO 63026Mr John HarrisonJohn_Harrison@unigroupinc.comT: +1 732 308 0029F: +1 732 308 0094IELA MEMBERS’ LIST WINTER 20103

IELA MEMBERSIELA AFFILIATE MEMBERSBRAZILFink Sao Paulo S/A - SaoPaulo, SPT: +55 11 3835 3399F: +55 11 3835 3366fairs-sp@fink.com.brGERMANYCretschmar MesseCargoGmbH - LeipzigT: +49 341 520 430 14F: +49 341 520 430 10Karsten.Klitscher@cretschmar.deSchenker Deutschland AG -BerlinT: +49 30 3012995-421F: +49 30 3012995-429fairs.berlin@dbschenker.comSchenker Deutschland AG -CologneT: +49 221 98131-8810F: +49 221 98131-8890fairs.koeln@dbschenker.comSchenker Deutschland AG -DüsseldorfTT: +49 211 4362810F: +49 211 4542648fairs.duesseldorf@dbschenker.comSchenker Deutschland AG -EssenT: +49 201 959791-12F: +49 201 959791-25fairs.essen@dbschenker.comSchenker Deutschland AG -Frankfurt am MainT: +49 61 07 74 560F: +49 61 07 74 559uwe.seidel@dbschenker.comSchenker Deutschland AG -HamburgT: +49 40 35547430F: +49 40 341845fairs.hamburg@dbschenker.comSchenker Deutschland AG -HannoverT: +49 511 87005 20F: +49 511 87005 49fairs.hannover@dbschenker.comSchenker Deutschland AG -MunichT: +49 89 94924300F: +49 89 94924339fairs.muenchen@dbschenker.comSchenker Deutschland AG -NuernbergT: +49 911 81748-10F: +49 911 81748-25fairs.nuernberg@dbschenker.comSchenker Deutschland AG -StuttgartT: +49 711 18560-3300F: +49 711 18560-3349fairs.stuttgart@dbschenker.comITALYExpotrans S.r.l. - MilanT: +39 02 3662 8606F: Import: +39 02 3662 8610;4531alessandra.dellavedova@expotrans.itExpotrans S.r.l. - BolognaT: +39 051 864466F: +39 051 864823maria.mambelli@expotrans.itSPAINTRANSNATUR S.A. -Coslada/MadridT: +34 91 6707900F: +34 91 6707929fairs@mad.transnatur.comTRANSNATUR S.A. -Paterna/ValenciaT: +34 96 1322262F: +34 96 1325496mjrevert@vlc.transnatur.comfairs@vlc.transnatur.comSWITZERLANDGondrand LTD - BaselT: +41 61 692 92 32F: +41 61 692 93 82m.chrobok@gondrand.chUNITED ARAB EMIRATESAirlink Abu Dhabi L.L.C. - AbuDhabiT: +971 2 634 9597F: +971 2 639 1417jamil@airlinkauh.aeU S ATWI Group, Inc. - Los AngelesT: +1 310 568 9300F: +1 310 338 0316dcamier@twiglobal.comTWI Group, Inc. - New YorkT: +1 718 712 6300F: +1 718 712 6053rlibertelli@twiglobal.comTWI Group, Inc. - SanFranciscoT: +1 650 357 1302F: +1 650 357 7563mmiller@twiglobal.comIELA Executive Management – 119 High Street, Berkhamsted, Hertfordshire HP4 2DJ, United KingdomT: +44 (0)845 071 4359 – F: +44 (0)1442 869 090 – info@iela.orgRegistered Office – IELA, Route François-Peyrot 30, 1218 Grand-Saconnex, SwitzerlandIELA MEMBERSHIPTo assist the pro-active approach of the IELA Executive Management, you the IELAmembers are asked to recommend specialist event logistics providers that you knowdeliver a quality service. Email Anna with contact details of any companies that youwould be prepared to sponsor for IELA membership.Email your recommendations to anna@iela.org4IELA MEMBERS’ LIST WINTER 2010

WWW.IELA.ORGWORKING GROUP NEWSMEMBERSHIP WORKING GROUPNEW CHAIRMANShirish KulkarniCONTACT DETAILST. +91 11 23514040/45359921(direct)E. shirishk@orientm.comMEMBERSHIP WORKING GROUPDaniel BatallerGondrand AG, SwitzerlandHS BediP S Bedi & Co Pvt Ltd, IndiaFeras BensaoudBentraco Logistics, LibyaFeyzan ErelGruptrans, TurkeyMichael HunterGBH Forwarding, UKRon KoehlerSchenker, AustraliaKay LoheCretschmar, GermanyLucien LawsonClamageran Foirexpo, FranceManuel MazziniInter ExpoLogistics Ltd,SwitzerlandMarkus SprecherTrans Impex, SwitzerlandSandi TrotterTWI Group, CanadaDear all, this is my firstreport since taking over asChairman of MembershipWorking Group from Mr. AlanHunter.I would like to place on recordmy sincere acknowledgement forefforts made by Alan during hisshort period as Chairman of thisGroup in presenting to the Boardof Management the views of theGroup. Unfortunately healthreasons forced me out ofattending the 25th Silver JubileeCongress in Paris and I lost anopportunity to interact withmembers of this Grouppersonally. I am grateful toFeyzan and Markus who took theinitiative to continue the activitiesof this Group in my absence. Iwould also like to thank theactive support from all membersof the Group for their discussionson new applications receivedduring this period.Two new members joined IELArecently: BTG InternationalFreight Forwarders (Beijing) Co.Ltd, China and Blue Line Co. Ltd,Japan. An application is at themoment under considerationwith the Board of Management.Ms Anna Guichard, IELA’sBusiness Development Managerhas been active in responding toenquiries from various newaspirants to become members ofIELA. She had been methodicallyscrutinising all the enquiriesbefore sending the paper work.Of the 14 aspirants who wishedto join IELA in the past sixmonths, 9 did not fulfil thecriteria and application formshave been sent to 5 companiesand their response is awaited.There has been stress onlocating new membersparticularly in white spot areas.Any suggestion or informationabout companies willing to joinIELA particularly in White Spotareas from all the members arewelcome.There has been unanimityamongst the Working Group thatwhile we need to expand thenumber of members as it hasbeen discussed from time totime, it should not compromisethe QUALITY of the membership.I would once again like tothank all members of thisWorking Group who carried onthe activities of this Group duringthe period I could not attend toany work and look forward totheir support and activeparticipation in guiding thisGroup to achieve the goals setfor IELA.THERE HAS BEENUNANIMITYAMONGST THEWORKING GROUPTHAT WHILE WENEED TO EXPANDTHE NUMBER OFMEMBERS AS IT HASBEEN DISCUSSEDFROM TIME TO TIME,IT SHOULD NOTCOMPROMISE THEQUALITY OF THEMEMBERSHIP.ORGANISERS WORKING GROUPCHAIRMANRavinder SethiCONTACT DETAILST: +91 11 26 94 98 01E: rerid@rogersworldwideindia.comDear friends,It is good to be back in theforefront after some years.My first comments go to JohnHarrison. John has put his'mission is recognition' slogan infull play. He has been workingwith full vigour and able toactivate a lot of us for ourcommon cause Congratulations,John. I am sure you will nowsupport me to take the WG tothe next level.Which brings us to thequestion - what is the nextlevel? At Paris, we concludedthe next level would be to getto the second level. So, mymission is going to be preciselythat - recognition in the secondlevel of the organizers world -the managers who matter.Having just taken over a weekago, I am drawing up a strategyon how to achieve this mission.Once approved by the Board, Iwill come back to you. Onething is for sure - I would expecta wide range of support,geographically, and not just limitthis mission to a few.Lastly, for our Chairman, aword of gratitude on how youare taking IELA out of thewoods. Full credit to yourleadership in getting us back ontrack. Well done, Achim ! A lotstill needs to be done, for whichyou will always have my support.Ravinder SethiORGANISERS WORKING GROUPAchim LotzwickCretschmar MesseCargo GmbHAgustin David,BTG-Expotrans S.A.Chris Ray, Globex Logistics,Las VegasElaine WongBaltrans Exhibition andRemoval LtdFeras Bensaoud, BentracoLogisticsGoran MagnussonOn-Site Exhibitions ABGuido FornelliExpotrans s.r.l.Leann HarrisonUnigroup Worldwide, Inc UTSLucien LawsonClamareran FiorexpoMarcelo ParadelaWaiver Logistics Brazil LtdaRavinder SethiR.E. Rogers India Pvt.LtdRené Carvajal, New Age ofInternational BusinessRob MooreAgility Fairs & EventsSue MontilhaNazha and Darwish LtdSungmin LeeKemi LeeVicki BediP S Bedi & Co Pvt LtdIELA REPORT 6611

WORKING GROUP NEWSSTANDARDS WORKING GROUPCHAIRMANSabine SchlosserCONTACT DETAILST. +61 2 9333 0312E. sabine.schlosser@dbschenker.comSTANDARDS WORKING GROUPMichael Beckers,Airways Freight Corp, USACol. Chopra,PS Bedi Group, IndiaSudhir Dhavan,RE Rogers, IndiaLena Ericson, On-SiteExhibitions AB, SwedenMariane Ewbank,Fulstandig Shows e Eventos MCLtda, BrazilNeil Goatcher,Exhibition Freighting Ltd, UKJihad Khoury,Airlink International, U.A.EOlusegun Lawal,IAL Nigeria Ltd, NigeriaThomas Luechinger, AgilityFairs & Events, SwitzerlandManuel Mazzini, IEL InterExpoLogistics Ltd, SwitzerlandSue Montilha,Nazha & Darwish Ltd, SyriaBas Oversier, A.J. VanDeudekom B.V., The NetherlandsTijen Ozer, Ida Expo, TurkeyMarcelo Paradela,Waiver Logistics, BrazilKlaus Pauluschke, BTG Messe-Spedition GmbH, GermanyLudmil Rangelov,Orbit Ltd, BulgariaChristoph Rauch, BTG Messe-Spedition GmbH, GermanyKuldeep Razdan,Schenker India Pvt Ltd, IndiaRavinder Sethi,RE Rogers India Pvt Ltd, IndiaHagit Tomnak, HermesExhibition & Projects, IsraelElaine Wong, BALtransExhibition & Removal Ltd.Paris 2010 – a great event!…..and certainly one thatcreated very heated discussionsamongst the “Standards WorkingGroup”…..The last few months have beenfilled with a lot ofcorrespondence and exchangingof ideas amongst the WorkingGroup members.It all started with questionssuch as■ “Surveys – are they worth it?”or■ “Awards – are they fair? and■ “How about quality?”Surely most of you, themembers, also have theiropinions on those topics, and likein our group, those opinionscould differ quite significantly.The results of many hours ofinteraction cover the followingtopics:■ Surveys■ Analysis of Surveys■ Awards■ Panel of TrustedIndividuals/Neutral Authority■ Underperformers■ Quality System■ FeedbackLet’s look at those in a bitmore detail…….The group has come to theconclusion that the Surveys aredefinitely worth their while andare appreciated amongst themembers. Yet, the way theSurveys are done, and thequestions asked, don’t getapproval from everyone.Therefore, we will need to lookat ideas on how to improve onthose levels. Overall though, theprinciple of having Surveys hasbeen agreed to.The Analysis of Surveys wasanother “hot topic”. The groupas a whole was not satisfied withthe limited information that iscurrently available through theAnalysis, and we all believe thereis more that the data can give us.A request has been given to theBoard and it was put forwardthat it has to be a “neutralauthority” that will conduct therelevant research.Changing from “hot” to“fiery” – we got to the issue ofthe Awards!There were clearly dividedopinions amongst our group,some wanting the Awards tostay, some wanting the Awardsto go, some wanting the Awardsto change. Fact of the matter is –the Awards as they are today arenot ideal. We are discussing theoptions of having the Awardscompletely separate to theSurveys, the possibility of ratherhaving an “Agent of the YearAward” and also handing out theAwards at the General Assemblyrather than the Gala Dinner.There is more detail to all thedifferent options and this veryexplosive topic will be part of theBOM talks in Korea this year.The “Panel of TrustedIndividuals/Neutral Authority” isa headline that came out of theneeds for a proper Analysis and apotentially changed view onAwards. The Working Group hasalready made relevantsuggestions to the Board andagain, these are under discussionduring the BOM in Korea.Then a very delicate yetimportant matter -underperformers. To clarify, whentalking about“underperformers”, this does notrefer to anyone under theaverage score in general. It doesrelate to companies that are on aseriously low score. We are sureyou all agree – IELA has to beabout quality after all, and ifmembers continuously showMANY COMPANIESHAVE QUALITYSYSTEMS IN PLACE,OTHER ONES MAYNOT BE THAT FARYET. THAT’S WHEREIELA CAN HELP, ANDAT THE SAME TIME,BEING AN IELAMEMBER WILL ALSOMEAN BEING AQUALITY AGENT.extremely low scores, we needaction. Maybe those companiesneed advice?This thought process thenleads to another very importantword – quality.Many companies have qualitysystems in place, other ones maynot be that far yet. That’s whereIELA can help, and at the sametime, being an IELA member willalso mean being a quality agent.Discussions are currently takingplace with ideas such as “qualitycertificates”, also “periodicalchecks”, and looking at a qualitysystem (a simple system – not ascomplex as ISO).Last but not least, the issue offeedback.Feedback from members isvery important, and over thenext few months you willsee/hear more from our groupwhere we will ask you forfeedback on certain topics.Of course, as always, if youhave any feedback right now, letus know. We are always open tonew ideas, suggestions,improvements and more.Stay tuned – there is more tocome!Sabine Schlosser12IELA REPORT 66

WWW.IELA.ORGWORKING GROUP NEWSCUSTOMS WORKING GROUPCHAIRMANTijen OzerCONTACT DETAILST. +90 216 326 58 52E. tijen@idaexpo.comCUSTOMS WORKING GROUPCathy, Air Sea Transport, ChinaCoco, Air Sea Transport, ChinaErsan ERTEM,Ertem Nakliyat, TurkeyHeimo SCHWARZBAUER,Schenker, AustriaInam RAHMANI, AgilityLogistics, PakistanJorge REINA, ResaInternacional, SpainLaura ANCHAVA, BTG,ArgentinaMaria MAMBELLI,Expotrans, ItalyPankaj KHANNA, PS BEDI, IndiaRachid BENSABER,Clamageran Foirexpo, FranceRavinder SETHI,R.E. Rogers, IndiaRenata VINHAS, TransportesFink Ltda., BrazilSabine SCHLOSSER,Schenker, AustraliaSameh GUIRGUIS,Samehco, EgyptSergei MINTS, EWT, RussiaTankie YIM, Baltrans,Shanghai, ChinaDear IELA Members,We are pleased to be with youagain after 3 months over theParis Congress, with fresh ideasand tasks.In this edition, we would alsolike to give you a briefinformation about what you canfind on the IELA Web siterelated to customs.NOTICE OF A CHANGE : MrRoland TSE of Baltrans Shanghairecently left his job at hiscompany and Ms Tankie YIM willbe with us from now on,representing Baltrans Shanghai.Welcome Tankie, hope you willenjoy being a part of this group☺CUSTOMS WORKING GROUPMEETING / ACTION PLAN –2010-2011:1. The group members agree onrenaming Customs Forms asCustoms Guidelines. TheGuidelines will be up-dated asusual untill the end of November2010 with joint efforts of allmembers. An announcementabout the process will be sentout to membership by Tijen Ozer.2. We were discussing if weshould send a monthly report toall members about Customs W.G.activities. In reference to variouscomments by W.G. members, amonthly notice to membershipabout our activities seems to bequite challenging and not a veryeasy task to meet. We all agreethat IELA Report is the bestplatform to inform all membersabout what is happening and wewill keep it as it is.3. Sharing information amongmembers: Based on ourdiscussions since Paris Congress,we are all willing toshare/exchange information andexperience with membership,through IELA Report. We allagree that some interesting /funny stories from membersabout customs can bepublished in the IELA Report (aswell as OPS Club; as suggestedby Rachid Bensaber) so that wecan all widen our vision. Sharingexperince is essential in ourbusiness. In that respect, allmembers will receive a noticefrom Customs Working Group,for each IELA Report so that theycan post their stories withsupporting pictures to bepublished. For each Report, wewil be able to publish 1 or max 2stories; therefore the mostinteresting one will be chosen byCustoms W.G. Members byvoting.4. Announcements aboutcustoms on the IELA Report :Considering that there may besome important announcementsby members about their localcustoms procedures, we will sendout notices to all members foreach IELA Report, so that theirimportant announcements can bepublished for the use of entiremembership. This will avoid lastminutesurprises in the customsand will be a very nice tool foroperations people (why not topublish it at OPS Club web site aswell?)5. How do we get integratedwith local customs in eachcountry ? This topic is a veryinteresting one. Although itseems very useful in long termsto reach the local customsofficers and make themrecognise IELA Members; we areall aware that the actions will belimited by government policies aswell as customs officers’ personalvision. Therefore, it seems to allof us, as a local and internal issuerather than being a global issue.So, it would be the best for eachIELA Member to try to maintaingood relations with local customswith their own efforts (as wealready do).6. How can we interact morewith UFI? With the suggestion byRavinder Sethi, we are lookingfor ways to have some news fromIELA on monthly UFI Newsletter.Hope to give you more newsabout this in the next IELAReport.TOOLS ON THE IELA WEB SITE(www.iela.org) :Dear Members,We have very usefulinformation for you on the IELAWeb Site. We realise that manyof you are not aware of what youcan find there, so please take afew minutes to review the IELAWeb Site and discover ourdatabase. To reach the relevantinformation, please go towww.iela.org and click on‘’Customs Manual’’ headline,where you will see 3 sections.Under ‘’Map Locator’’, you willfind all countries’ customsguidelines which are up-datedevery year by members. Andunder ‘’External links’’, you willreach useful and up-date linkswhere you can reach customslaws & regulations for eachcountry. For any problem inaccess, you may contact Ms AnnaGuichard (anna@iela.org ) forassistance.Please pass this informationonto your operations staff sothat they can save from the timeand energy that they spend allday long to reach the rightinformation.Thanks for your interest andcontribution. Hope to meet youall in the next IELA Report.Best RegardsTijen OZER (IELA CustomsW.G. CP)IELA REPORT 6613

MEMBERS NEWS & MOVESTHE IELA BOARDOF MANAGEMENTBoard FunctionsACTING CHAIRMANACHIM LOTZWICKachim.lotzwick@cretschmar.deVICE CHAIRMANCHRISTOPH RAUCHChristoph.rauch@btg.deTREASURERALAN HUNTERalan@gbhforwarding.comMEMBERSROBERT MOOREremoore@agilitylogistics.comFEYZAN ERELfeyzan@gruptrans.comFAROOK AL ZEERfalzeer@eim.aeSECRETARIATANNA GUICHARDanna@iela.orgHonorary MembersMr. Stephen J. BARRYMr. Ernest M. DROESSAERTMr. Karl BUEHLERMr. Thierry DEMEUREMr. Dieter FRAEULINMr. Jean-Paul MOSERMr. Hans BRAUCHLIMr. Ron BERRYMr. Ravinder SETHIMEMBERS NEWS & MOVESUnder this heading, we publish internal news from our members such as appointment,change of telephone or telefax numbers, new e-mail addresses and change of contactdetails. Please note that the IELA Secretariat has included all recent changes in contactdetails in the new IELA membership list available on www.iela.orgBREAKING THE NEWS – ON-SITENORWAY OPENED 1 OCTOBER 2010!We are pleased to announce theopening of ON-SITE NORWAYA/S from 1 October !On-Site Norway can assist withhandling at shows in Norway aswell as export handling to showsall over the world.High quality and personalservice are key words for theOn-Site Group.We welcome you to contact usand look forward to a fruitfulcooperation.AFFILIATESRESIGNATIONR.E. Rogers India Pvt Ltd –BangaloreR.E. Rogers India Pvt Ltd –HyderabadR.E. Rogers India Pvt Ltd –MumbaiCHANGE OFADDRESSIDA EXPOAddress:Ataturk Cad. Yildiz Apt.No:10, D:6,Sahrayicedid, Kadıköy-34734 Istanbul / TURKEYTel: ++90 216 467 65 91(pbx)Fax:++90 216 467 65 95Contact : Ms. Tijen OZERE-mail : Tijen@idaexpo.comWeb : www.idaexpo.comContact persons:Irene Johansenirene@onsitegrop.noVivi Rognerudvivi@onsitegroup.noContact detailsOn-Site Norway asLilletorget 10184 OSLONorwayTel. +4722738300Fax + 4722738310CHANGE OFSTAFFBALtrans Personnel UpdateBALtrans is pleased toappoint Mr. Tankie Yim,Deputy General Manager -Sales (tankie.yim@exhibition.baltrans.com) to head theHong Kong sales team andmanage our communicationswith industry peers, with theleave of Mr. Roland Tse forpersonal reasons effectiveOctober 1, 2010.Tankie has more than 30years of profound experiencein exhibition freightforwarding, coupled withsubstantial connection withChina, Hong Kong andinternational colleagues. Weare confident that his vastexpertise, coupled with ourcommitted team, will be ofbest interests to ourcustomers and peers.DOUBLEAPPOINTMENTFOR SCHENKERAUSTRALIAPTY LTDSchenker Australia Pty Ltdhas been appointed theofficial Freight Forwarder ofthe Land Warfare Conference2010 AND the Endorsed andPreferred Logistics Providerand Exclusive On-SiteHandling Agent for the 2011Australian InternationalAirshow and Aerospace &Defence Exposition.FUTURE IELAEVENTS2011 Winter Seminar -Zurich, Switzerland,Wednesday 12 – Sunday 16January2011 IELA Congress - Seoul,Korea, Thursday 9 – Sunday12 JuneCERTIFICATIONR.E. Rogers India is nowcertified for ISO – 14001-2004 –ENVIRONMENTMANAGEMENT SYSTEMCHANGE OFNAMEReliable Travels Cargo PvtLtd has changed their nameto 360 Logistics. Theircontact details stay the same.IELA currently has 115 members in 45 countries worldwide.Please note that the IELA Secretariat has included all recent changes in contactdetails in the new IELA membership list available on www.iela.org. Email Annaanna@iela.org with all amends to your company details.NEXT IELA REPORT April 2011 (No 67) Deadline for articles: Monday 21 March 2011 Email report@iela.org14IELA REPORT 66

WWW.IELA.ORGMEMBERS NEWS & MOVESE.S.I. IS GROWING!In order to serve its customersand agents better, ESI opensnew offices:On-site permanent office atParis Nord – Villepinte venue :Main events there:October: CPHI / ICSE /IPA / SIAL /November: USINAGES /MIDES / EXPOPROTECTION /EMBALLAGE (PACKING)December, January & February:CARTES / MAISONS & OBJETS/ LEATHER, FUR, PREMIERVISION, EXPOFIL, SIMAYour contacts there:Jean-Marc MELIN:Phone: +33.1.4863.3422 –Fax : +33.1.4863.3274 –Mobile: +33.6.7328.4749jean-marc.melin@groupesi.comGérard GUENARD :Phone: +33.1.4863.3270Fax: +33.1.4863.3274Mobile: +33.6.0774.7862gerard.guenard@groupesi.comFine Arts Events office:Dedicated to fine arts eventsin France and abroad,shipment of artworks tobuyers address, gallery ormuseum removals, etc.Your contact:Stéphane SMADJATel: +33.1.7037.5497Fax: +33.1.7037.5353contact@group-esi.comFood & drinks department:Experimented in specialprocedures needed for suchshipments: sanitary certificates,import & export licenses,transport of dry, chilled orfrozen food, sanitary controls,etc. Our specialized team willassist exhibitors step by step allalong their logistics operations.Your contact:Alexandre SIMONTel: +33.1.3992.8788Fax: +33.1.3988.9827Mobile: +33.6.3300.9534Alexandre.simon@group-esi.comELITE BUSINESSUPDATEBruce Cutillo has now left EliteTransportation Services Ltd. As ofOctober 1, Elite TransportationServices is no longer handling newinbound/on-site exhibition work inThailand. Elite will continue tohandle export exhibitions as usual.Ms. ‘Kan’, Kanlayanee, ExportManager will remain as the contactfor all export work. Contactkan@elitethai.com for furtherinformation.Elite Transportation will mergeoperations with the parentcompany, Transpo Logistics. Shouldyou have any queries about anyjobs in progress, please contactMs. Waralee, Managing Director ofTranspo Logistics, her email iswaralee@transpologistics.com.NEW MEMBERSWe are pleased to welcome the following new member:Toshi SasaharaBlueline3rd Floor, Saga-cho MDBuilding1-18-8 SagaTokyo135-0031JapanT :+81 3 5646 4775F :+81 3 5646 4776E :tsasahara@blue-line.jpW:www.blue-line.jp“Tailor-made service” this is our motto.Since establishment in 2002, we have been involved in numerous logisticalprovisions for various exhibitions. And we're proud to say that our work has beenfavourably reviewed and valued by our clients.As such, we are now strengthening our services by installing three coreelements into our business strategy -- market research, planning andmanagement, and logistics.With the world being your playing field, your business opportunities are boundless.We at Blueline are geared to support your organization in the several aspects.BTG Beijing office :Room 406 CIEC BusinessOffice Center No.6East road ofBeisanhuan ChaoyangDistrict Beijing 100028-9ChinaTel: +86 10 8460 1067 /8460 1068Fax: +86 10 6461 9507E-mail : zhong.yuan@btg.cnContact : Ms. Zhong YuanBTG Shanghai Office:Room 30E World Plaza No.855 Pudong South RoadShanghai 200120 ChinaTel: +86 21 5878 8241 /5878 6327Fax: +86 21 5878 4478E-mail: stephen.chen@btg.cnContact: Mr. Stephen ChenBTG International Freight Forwarding (Beijing) Co., Ltd. (BTG China) is a worldwidefreight forwarding company, specialized on international exhibition & event logistics.Besides that BTG China is also handling all kind of general cargo, such as air, sea andtruck freight.Since summer 2010 BTG China is holding the so called “A license” in China,enabling them to clear goods through customs without a third party. BTG Chinais one of the first medium sized companies in China to receive foreign investmentsto hold this coveted ‘customs clearance license’ and of course employs its owncustoms brokers.The professional staff of BTG China has more than 20 years experience in theexhibition & events logistics industry and handles around 100 shows for Chineseexhibitors abroad as well as being the Official appointed forwarder for shows inChina.Companies like Huawei, ZTE, CCPIT, Genertex, POLY, Hannover Messe Shanghai,Zhenwei, the China Elevator Association, and many more, have great trust in ourservice and we are proud to call them our clients!It is our aim not only to meet our clients’ expectations but to strive to exceed them!IELA REPORT 66 15

Paris Air Show 2011CLAMAGERAN-FOIREXPO, official freight forwarderand on-site lifting contractorClamageran-Foirexpohas been appointed onceagain as official freightforwarder and on-site handling agent for the 49thInternational Paris Air Show (June 20th -26th, 2011)We can competently and professionally ensure all movementsof exhibits as well as standfitting materialson site at the Le Bourget exhibition centre in connectionwith any domestic and international freightrequirements.We are honoured to assist all parties involved andwill ensure a high levelof logistics & customsclearance services toand from Paris Air Show.Contact:www.clamageran.comIf you have any question, don’t hesitate tocontact us. Looking forward to seeing youin Paris Air Show 2011!Dominique FilibertiTel : +33 (0) 1 486 333 34E-mail: d.filiberti@clamageran.frLucien LawsonTel : + 33 (0) 1 572 518 09E-mail: l.lawson@clamageran.fr