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multicultural pr special report - Odwyerpr.com

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Resorts begin Asian American PR outreachBy Lisa SkriloffThe Poconos, long known as a familyski destination and for its honeymoonhotels with heart shaped bathtubs,will now see a pioneering initiative undertakento begin outreach to Asian Americans.A brand new hotel, Mount Airy CasinoResort, was built on the grounds of theMount Airy Lodge, that quintessentialPocono Mountain hotel known from its heydayin the ’50s and ’60s. Mention MountAiry to any boomer-aged New Yorker andyou might get a spontaneous rendition oftheir ubiquitous TV <strong>com</strong>mercial jingle, “Allyou need to bring, is your love of everything.Come to beautiful Mount AiryLodge.”This summer, a Mount Airy ad is morelikely to have a message in Chinese, beckoningvisitors to the Casino, where, pendingfinal regulatory ap<strong>pr</strong>oval, table games willbe available, including Pai Gow poker, atable game favored by Chinese casinogoers.Pennsylvania in January legalized tablegames. Mount Airy had their licensing hearingin A<strong>pr</strong>il, was ap<strong>pr</strong>oved for a table gamelicense and now has an anticipated openingPR services briefsPR WEIGHS IN ONIMMIGRATION REFORMBurson-Marsteller’s Prime Policy Group isrepping the National Immigration ForumAction Fund, which is <strong>pr</strong>essing both theWhite House and Republican leadership tomove on immigration reform.The Forum says its mission is to “embraceand uphold America’s tradition as a nation ofimmigrants.” It criticizes Arizona’s new immigrationlaw as one that “enshrines racial <strong>pr</strong>ofiling”and believes its passage highlightsthe need for national reform before otherstates apply their own band-aid fixes.The Forum <strong>pr</strong>aises Democratic SenatorsReid (NV), Schumer (NY) and Menendez (NJ)for introducing a framework for reform legislation.It wants Republicans to review theDemocratic <strong>pr</strong>oposal and put forth their ownideas in fixing the system.Charlie Black, Chairman of PPG, is spearheadingthe Forum’s effort on Capitol Hill.The GOP-connected Black advisedPresidents Reagan and Bush I, and served asspokesperson for the Republican NationalCommittee.date of July 1. Since then,Mount Airy has been workingwith feng shui expertsto make sure the Asiangaming rooms are designedwith cultural cues in mind,such as no use of whitecolor in the design and fish,not birds, as a motif.Multicultural MarketingNews sat down with GeorgeToth, President & CEO,Mount Airy Casino Resort,to learn about marketingplans and structuralchanges to the Casino, alldesigned to attract andappeal to Asian Americans.How did you decide totarget the Asian gaming<strong>com</strong>munity?One of the reasons we aregoing through this Asianmarket focus is because ofour <strong>pr</strong>oximity to New YorkCity. We are about an hourand 20 minutes outside ofthe Lincoln Tunnel, theclosest Casino destinationon the East Coast. Inmy past position asPresident of the SandsCasino Hotel in AtlanticCity we had a large Asianplayer <strong>com</strong>munity and it isa significant and growingpopulation.How is the Casinobeing changed to ac<strong>com</strong>modatetheir interests?We are building an Asianroom, which will contain 17 games includingmini baccarat and poker. We are also inthe <strong>pr</strong>ocess of opening a noodle bar whichwill open in the same time frame as the tablegames. Our feng shui consultant has helpedus with the design, letting us know what colorsare lucky, what symbolism is lucky andunlucky. We will use [suggested design elementssuch as] fish motifs on the draperies,carpeting, and we’ll have statuettes locatedthroughout [the room]. The dealers in theAsian pit speak fluent Chinese, as do thesupervisors and Asian hosts.How are Asian Americans being targeted?We will have 5 members of an Asian marketingteam which <strong>pr</strong>imarily goes to Asian<strong>com</strong>munities in New York, Flushing andBrooklyn. While we will be marketing allover the country, we will have a significantThe Pocono’s Mount Airy Casino Resort was built on thegrounds of the famous Mount Airy Lodge. The resort wasap<strong>pr</strong>oved for a table gaming license in A<strong>pr</strong>il.position in that market. Specifically,we will be doing a number of things. Wewill have ads in Asian papers. We are doingrelationship marketing. The team we havehas 30 years doing this. They are the bestAsian player development team and nowthey will be working for us. We will haveAsian bus groups from Flushing andBrooklyn and we expect eight to 10 buses aday. And no one else in Pennsylvania willbring it to that level.How are you positioning Mount Airyagainst Atlantic City and the ConnecticutCasinos?It is not a question of “Can we <strong>com</strong>pete.”This <strong>pr</strong>operty is unique. You can’t experiencein AC what you get here. You are in themountains; it’s an active lifestyle. You alsohave tennis, golf, and whitewater rafting. Ithink the <strong>pr</strong>oduct is totally unique in theNortheast. JUNE 2010 WWW.ODWYERPR.COM 29

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