MAX 008 UK cccccc - Faymonville

MAX 008 UK cccccc 06/10/2005 13:49 Page 6Matthias Gwiggner, sales representative in AustriaFaymonville touchesdown in AustriaIn the past year the market in Austria has become increasingly important for Faymonville.Within the scope of this the tasks in the areas of customer care and services have alsogrown in significance. Matthias Gwiggner, who is in charge of sales in Austria, reports hereon the current situation and the prospects for the future.6In order to be able to cope with the increasingdemand in Austria and to be able to offerbetter and closer customer care, Faymonville hasrecently taken on a local sales representative.Matthias Gwiggner has been in charge of sales inAustria since the start of this year. In this way it hasbeen possible to react to customer wishes faster andmore effectively. Gwiggner is an expert: He successfullycompleted his training both in vehicle constructionas well as in the commercial area andalready has many years of experience in this field.Identity card• Name: Gwiggner• Surname: Matthias• Age : 30 years• Home town:Niederau – Tyrol – Austria• Education:Technical-commercial training• Professional development:Began with a vehicle constructionapprenticeship, switched to furthertraining as a wholesale and retail traderHe became aware of Faymonville through theincreasing presence of its products on the Austrianmarket.Convinced of the quality of the Faymonville trailer hemade contact with us and this was a welcome opportunityfor Faymonville to take on a person for localadvice and sales.«We wanted to be able to offer our customers alocal contact partner in Austria. Our customersappreciate competent advice.», said the thirty yearold. In 2004 Faymonville supplied about 10% ofits annual sales to Austria. However the sales potentialis much greater. There is a demand on theAustrian market for the whole Faymonvilleproduct range.Future«Austria is currently in a very favourable economicsituation», stressed Matthias Gwiggner. «That is agood prerequisite for Faymonville», he continued.«There is a clear perception that there is still thesame readiness to invest as ever. And many decisionsare often made completely undemocraticallyand simply off the top of the head. However in spiteof price comparisons the Austrian customers neverlet the aspect of quality out of their sight».Gwiggner is therefore also looking to the futurewith confidence.For Matthias Gwiggner his engagementby Faymonville in Austria was indeeda stroke of luck. For as an enthusiasticAustrian, who loves his country,he enjoys living and workingthere and being able to make contactwith so many of his fellowcountrymen. His familiar stylemakes it enormously easier towork in the local situation andit goes hand in hand with theFaymonville philosophy, whichis always to stay in as closea contact as possible with thecustomers.«Austria is in a very favourableeconomic situation.That is a good prerequisitefor Faymonville», stressedMatthias Gwiggner.NETWORK TO THE MAX

MAX 008 UK cccccc 06/10/2005 13:49 Page 7Mario Balter,Sales Manager for HungaryNETWORK TO THE MAXA look intothe futureThe Hungarian market is less characterised by thestrength of its finances than for example theAustrian market. However here tooFaymonville sees very promising prospects.With the firm of Veres KFT, Faymonville has areliable local sales partner.TapioszolosWhilst in Austria the sales figures are alreadycurrently playing an important role,Faymonville sees in Hungary more potentialfor the future. However in spite of a moremanageable number of sold units there isalready a customer base here which isconvinced of Faymonville quality. To lookafter this and to develop new options is thetask of the Hungarian dealer Veres KFT.Veres has worked closely with Faymonvillefor four years. Apart from the sale of newvehicles another key aspect of this businessis the trade in used vehicles from Faymonvillewhich are in great demand in Hungary.«Veres KFT has proved to be an extremelygood partner», said Mario Balter,Sales Manager for Hungary amongst otherthings. He continued: «Because of the greatspecialist knowledge which Veres has,we have been able to send our customers tothem with great confidence– whether it be forservicing, repairs or advice.That is very important for althoughFaymonville is seen as a wellrespectedbrand in Hungary, wecan only continue to develop themarket in the future with a reliableand competent local partner.»Two partnersSince many of the customers are exclusivelyoperating in Hungary, Veres also takes onthe transfer of the vehicles from Belgium orLuxemburg. The whole product range fromlow-loaders to inloaders as well as specialfabrications is in demand. «In the shape ofFaymonville and Veres two partners havecome together which complement eachMario Balter:«Thecombination of atop product anda committeddealer produce atop result»other perfectly» explained Balter. He finallyremarked: «Only the combination of a topproduct and a committed dealer willproduce a top result».The FAYMONVILLE rangeThe main production of the company encloses trailers for the heavyhaulage from 20 up to 120 tons :MULTIMAXStepframe semi-trailers 3 to 9 axles,extendable up to 48 meterMULTIMAX-SNT(Screw Neck Technology), the bolted gooseneckenabling the semi-trailer to be adapted to differenttypes of trucksMEGAMAXLowbed semi-trailers, 1 to 5 axles,with different lowbed-possibilities and removablegooseneckVARIOMAXModular semi-trailers, rear axles with hydraulicaxle-compensation, swing-axle bogie behindthe gooseneck with different lowbed-possibilitiesTELEMAXFlat deck semi-trailers, from 2 until 5 axles,extendable 1 - 2 or 3 times, up to 48 meter.CARGOMAXFlat deck semi-trailers, from 3 to 7 axles,for ballastPREFAMAXInloader for the transport of concreteFLOATMAXInloader for the transport of glassTIMBERMAXSemi-trailer for the transportof logs or faggot woodTWINAXLE1 and 2-axle DOLLY TWIN-AXLE-SYSTEM,allowing 12 tons/axle in Germany(for Megamax and Variomax)7

MAX 008 UK cccccc 06/10/2005 13:49 Page 8Faymonville onlineAn efficient service provider requiresefficient communication! Faymonvilleis well aware of this truth. Accordingly,it recently redesigned itsWebsite www.faymonville.com.With its new look, the website is easilyaccessible, extremely user-friendlyand can currently be viewed in6 languages : English, French,German, Dutch, Italian andSpanish. Soon to be added theRussian version.Visitors will find on a horizontal andvertical menu bar all types of usefulinformation relating to Faymonvilleand its activities. In addition to abrief overview of the Group’s historyand operations, they will find adetailed list of the range of products,but also, under the heading‘Network’, the list of contact personsin all the countries where Faymonvillehas operations, and under the heading‘Contact’, a useful journey planner.Using the vertical menu bar, theNEWS TO THE MAXvisitor can go shopping in the‘Web Shop’, read the latest newsand press releases, find out at whichevents Faymonville will be represented,and go through the job offerswithin the company. In short, thenew Website is a purpose-built andattractive communication tool whichcertainly deserves a visit!New documentationLast May, Faymonville published newpresentation folders and product datasheets. The layout is more up-to-dateand dynamic, while the data variesdepending on the news. A new addition:the company brochureavailable in four languages, andfocusing on Faymonville’s operations.The new-look presentation folders, productdata sheets, and company brochures areavailable in PDF format on our Websitewww.faymonville.com.8TO BE WONSince we are very proud of our vehicles,we are organising a permanentphoto competition. All you needto do is send us by e-mail, atinfo@faymonville.com, some picturesof your Faymonville semi-trailer,loaded!Don’t forget to specify yourname, your company name,your address and telephonenumber. For more detail, why don’tyou check out the page under theheading ‘Photo competition’ on ourWebsite www.faymonville.com.Each month, the most beautifulpicture will be rewarded with a prizetaken from the catalogue of ourweb shop. We have selected anexceptional prize for next month’swinner, a state-of-the-art and ultracooldigital camera. So, don’t waitany longer and send us today yourfavourite snapshots!WHO’S WHOFAYMONVILLEReception +32/80 640 155 general@faymonville.comFaymonville Alain General Manager +32/80/640 155 faymonville.alain@faymonville.comFaymonville Yves Production Process +32/80/640 184 yves.faymonville@faymonville.comFaymonville Nadine Account Department +32/80/640 172 nadine.faymonville@faymonville.comLaurent Marie-Paule Account Department +352/26 90 04 173 accounts@faymonville.comSales +352/26 90 04 155 sales@faymonville.comLuxen Arnold Sales Manager +32/498/862 545 arnold.luxen@faymonville.comBandel Alexander Sales Germany-Centre +32/498/978 780 alexander.bandel@faymonville.comHöhl Dieter Sales Germany-South +49/171 77 45 834 dieter.hoehl@t-online.deNoe Rainer Sales Germany-North, CZ +32/498/862 542 rainer.noe@faymonville.comBalter Mario Sales CH, SE, PL, SL +32/495/520 451 mario.balter@faymonville.comGwiggner Matthias Sales Austria +32/498/129 019 matthias.gwiggner@faymonville.comGillet Gérard Sales France +32/498/870 002 gerard.gillet@faymonville.comVerhoeven Filip Sales Netherlands, Belgium,UK, IE +32/495/520 455 filip.verhoeven@faymonville.comPavin Pavel Sales Russia +7/095 50 82 124 pavel.pavin@faymonville.comManchado Juan Sales Spain +34/610 45 29 08 juan.manchado@faymonville.comRauw Manuela Sales Distributors, UK, IE +32/498/875 281 manuela.rauw@faymonville.comTomatis Giovanni Sales Italy +39/338/1123454 faymonvilleitalia@libero.itMarquet Olivier Sales +32/496/551 250 olivier.marquet@faymonville.comReynartz Nadine Marketing & Communication +352/26 90 04 421 nadine.reynartz@faymonville.comPalm Viktor After Sales Department +32/80/640 160 after.sales@faymonville.comHeinen Marie-Louise After Sales Department +32/80 640 322 marie-louise.heinen@faymonville.comDhur Paul After Sales Department +23/80 640 303 paul.dhur@faymonville.comFrères Marc Purchase +32/80/640 140 purchase@faymonville.com24H/24H Service +32/80/640 188FAYMONVILLE SERVICETangeten Remy Manager +32/80/640 166 remy.tangeten@faymonville.comJost Roger Repair service +32/80/640 199 repair.service@faymonville.comSolheid Guido Spare parts +32/80/640 167 spare.parts@faymonville.comSchröder Arno Spare parts +32/80/640 325 arno.schroeder@faymonville.comBartholemy Patrick Spare parts +32/80/640 161 partrick.batholemy@faymonville.com24H/24H Service Timbermax & Cranes +32/80/640 189FAYMONVILLE LEASEDethier Francis Manager +352/26 90 04 350 info@faymonville-lease.comVelz André Financial +352/26 90 04 440 andre.velz@faymonville.comSECOND HAND COMMERCE www.wts-ag.comPrümmer Christoph Sales Second Hand +32/498/862 543 christoph.pruemmer@faymonville.comFAYMONVILLE IN EUROPEALS (FR) : als.remorques@wanadoo.frSud Remorques (FR) : rostaind@wanadoo.frFaymonville UK (GB) : sales@faymonville.comTraffco (GB) : sales@traffco.co.ukAshbourne Truck Centre (IE) : jse@eircom.netTrailer Partner (DK) : mail@trailerpartner.comCar Office Reijo Roponen (FIN) : car.office.roponen@saunalahti.fiCOA (ES) : coa@coa.esNärko (NOR) : erling.smestadmoen@narko.noVeres KFT (HU) : faymonville@vereskft.axelero.netAutoconstruct (RO) : office@autoconstruct.roP.H.U. Jan Wengrzyn (PL) : faymonville@wengrzyn.comIsos Trade Brno (CZ) : info@isos.czAGENDA FAYMONVILLETRAILER(Renting Car-WTS) BE - Kortrijk 25 - 29/11/2005LOGIS TRAILER ES - Zaragoza 08 - 11/03/2006MAWEV SHOW AT - Enns/Hafen 30/03 - 02/04/2006Editor : Alain Faymonville Schwarzenbach 12 - B-4760 BÜLLINGEN ◆ MMM EDITION SA/NV 0032 (0) 4 387 87 87 - e-mail : info@mmm.be