Hertfordshire Libraries, Heritage and the Arts - Hertfordshire County ...

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Section 1 - Introduction: Libraries for the 21st CenturyLibraries for the 21st CenturyThis is one of the most excitingdevelopments for the library service formany years. A substantial investmentprogramme ensured that:• Libraries opened for longer, moreconvenient hours. From 5 March 2007:‣ Five of the largest libraries – StAlbans, Hemel Hempstead,Stevenage, Welwyn Garden Cityand Bishops Stortford joinedWatford library in opening from13.00-17.00 on Sundays.‣ 16 of the busiest libraries now openevery night of the week, some until20.00.‣ 25 libraries now open six days aweek.‣ Hertfordshire Archives and LocalStudies (HALS) now opens on twolate evenings instead of one.‣ Central Resources Library nowopens at 08.00 to harmonise withthe Customer Service Centre.• A programme of buildingrefurbishments was completed. During2006-07:‣ Tring Library had majorrefurbishment work carried out,including complete redecoration,new lighting, updated shelving, anew separate and increased ICTarea, additional public floor space,extra books and a new counter andenquiry desk.‣ Goffs Oak Library received a facelift and was made more accessiblewhen the raised platform supportingthe children’s area was removed.The children’s library has beencompletely refurbished and fittedout with new shelving and carpet.‣ London Colney Library’s externalappearance was brightened up witha striking royal blue colour scheme.Inside the public space wasextended giving more room forcommunity information and notices.Extra ICT facilities, replacementshelving and a modernised counterand enquiry desk have all helpedthe transformation.‣ Welwyn Village Library has hadmodern shelving installed and animproved layout.‣ Watford Library has had the secondphase of the refurbishmentcompleted which has improved thereference library, gallery and lecturehall. On the ground floor there isadditional public ICT equipment,new shelving and a new periodicalsarea.‣ Hatfield Library reopened at the endof July 2007 after an £800,000internal and external refurbishment.London Colney Library (above and below)More library refurbishments are plannedfor 2007-08.1
Section 1 - Introduction: Libraries for the 21st Century• A targeted marketing campaign hashighlighted what libraries have to offer,both to existing library users andpeople who don’t currently use libraryservices. Some of the highlights of thecampaign include:‣ Adshel adverts to promote Sundayopening at Bishops Stortford, HemelHempstead, St Albans andStevenage libraries‣ New vibrant modern externalsignage at all librariesEntrance to Oxhey library‣ Radio advertising on Chiltern FMand Mercury FM highlighting freeInternet access and children’sservices‣ Bus advertising – “Visit your library”adverts on 35 buses acrossHertfordshire• A new ‘Love your library loyalty cardscheme’ is proving extremelypopular with library users. Regularborrowers receive a ‘Borrow one,get one free’ voucher for DVDs,CDs or talking books, plus theopportunity to win a book token in amonthly prize draw. Over 40,000collector cards have been returnedso far.Cllr Keith Emsall (Executive Member forCommunity Safety and Culture) takes somereading for his bus journey‣ Adshel adverts (bus stopadvertising) to promote the new ICTsuite at Watford library2
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Hertfordshire Libraries, Heritage and the Arts - Hertfordshire County ...

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