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AT500 OWNERS MANUAL - weller truck parts

AT500 OWNERS MANUAL - weller truck parts

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CORE RETURNINSTRUCTIONSThe Weller Truck Parts core return program is designed to facilitate an efficientand cost effective way of returning your cores. Following the instructions listedbelow will insure your core is processed quickly and correctly.1. Attach the Core Return Tag provided with the remanufactured unitto core.⦁ For warranty units, obtain a Warranty Repair Authorization (RA#) from yourWeller Truck Representative. If you are not sure who your representative iscall the Reman Center at 1-800-872-6697 or email warranty@<strong>weller</strong><strong>truck</strong>.com.2. Prepare the unit for shipping.⦁ Drain oil from unit.⦁ Band, wrap, or strap unit(s) to a pallet.⦁ Attach a copy of the warranty invoice, core tag or RA# to the unit foridentification.3. Notify Weller Shipping Department when unit is ready for pick up.⦁ Email corereturn@<strong>weller</strong><strong>truck</strong>.com or call 1-800-872-6697 Ext. 3794 or 3759⦁ Provide the following:◆ Core return tag # or Weller Truck Parts invoice # or the RA# if the unit isa possible warranty◆ Your contact information◆ Hours of operation⦁ Weller will prepare the bill of lading and schedule your unit to be picked upby a Weller approved carrier.Thank you for choosing Weller Truck Parts.Failure to follow these procedures could result in core credit delays and freight charge backs.www.<strong>weller</strong><strong>truck</strong>.comTHE WELLER REMAN NETWORK15

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